The flight schedule is unstable. We were in the lounge and didn’t hear any notice of the flight. Almost missed it.
good price -
late leaving - not the worst
The crew is always respectful and patient at AeroMexico
Some of the worst service I have seen. Odd hours to wake and feed passengers, and restrictions on bathroom usage.
My flight was changed...
Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all.
Air Canada was the only airline flying to ny that was delayed.
There was a horrid family in the row in frony of me that absolutley refused to control their child at all, even when airline staff stepped in , so a really long flight was made to seem even longer and sleeping was out of the question.
the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all
My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life.
Phoenix Sky Harbor Intl (PHX) United States
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|Flights Arrive in||Phoenix Sky Harbor Intl|
|Flights Depart from||São Paulo Guarulhos Intl|
|Airlines||Aeromexico, Air Canada|