I missed my connecting flight in Detroit due to my flight leaving late from Baltimore because of bad weather in Chicago. Spirit did not have any other connecting flights until 2 days later. They offered no assistance. I needed to be at my destination the next day for a wedding, so I had to purchase an additional ticket out of pocket from Southwest (staff was very helpful). I recommend removing Spirit Airlines from Kayak.
When the lost luggage was returned (nothing missing) they put a cute tag on it that said "I missed you". But the aggravation was not worth the humorous picture of a bag with open arms.
May I suggest that future passengers don't check luggage in more than 2-1/2 hours in advance. I suspect that they may not yet have a cart to accumulate luggage for your flight.
Upon checking in, the guy working the counter said he didn't know how to put in my TSA precheck number and that was going to be it. I had to ask him to please ask his colleague, who showed him in 3 seconds. Not exactly great customer service. Then for boarding, the woman called the group numbers out of order, causing confusion. The seats were so incredibly uncomfortable, I could not sleep at all! It was an overnight flight to boot. Ugh. Never again will I fly this airline. I felt lucky to make it to the east coast. There was no confidence instilled by the employees.
Seriously uncomfortable seats. Horrible really. They didn't even recline & no back support at all. My back is killing me today. Tray tables were so tiny they weren't even functional. No wi-fi not even a paid option. Food choice were expensive for what it was. They didn't even have blankets or pillows. Way too budget for me. Worth it to pay a little more & at least get a free soda & a chair that reclines. Lol
First of all, I PAID for two seats on both flights and a last minute medical reason caused my second traveler to cancel. Seeing that I already paid for two, you would think the airline would at least allow me to choose a seat but instead, because it is run by greedy folks, they wanted to charge me for a seat request. Secondly, I paid 169$ for three bags to take with me. EACH way. For an airline that brags about being cheap it's obvious they just try and steal money away from people any way they can. Also, since there are fees everywhere on Spirit, why is there not an oversized human charge?! The seats were very small as is without the morbidly obese person taking up 1.5 seats. I will never fly Spirit again. EVER
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