Flight was delayed as it always is with Alaska airlines. Particularly to smaller airports. No AC on the plane so it was miserably hot.
Slow boarding and the flight crew hit me with the food cart
It was very nice flight going to Seattle and coming back to Omaha. Even got in early. Very easy to check in using the Alaska Airlines App. Thank you.
They offer the only direct flight from Seattle to Pittsburgh.
Seattle airport is a mess. New bag tag system has potential, but you need more signage to guide passengers through the process as to where to go next. Told to go in one direction and then met with a very rude agent when we did. He blamed his attitude on all the folks flying over labor day that were paying his salary. Gate area for D3 is a mess compared to the North terminal. Overall Alaska is number 1 in my book.
After we boarded there was quite a long time before we actually took off, and there were no announcements from crew about why we were delayed. Later when they did make announcements they were largely inaudible. There was no food (other than for purchase) on the flight and no entertainment. Thats not a complaint, just explaining my ratings in those categories. The flight was smooth. Baggage claim was rapid.
The airline staff was great! The best safety review ive ever had!
Agent boarding us in San Diego lectured me on showing up on time for the flight, and said that if I had been three minutes later, he would have denied myself and my wife boarding. Our trusted traveler numbers were not in the system, even though I entered them when I bought the tickets. Our food orders were not in the system, even though I entered them prior to the flight. My wife requires a wheelchair, and that was delayed on both flights.
Why was I charged for a glass of wine on one flight and not on another? Why no movie or TVs? It was a long flight.
I liked that it didn't take 10 hours to drive here. Super short trip!
Perfect flight both ways. On time, courteous staff, plane comfortable and cool. Best domestic flights I’ve had in awhile.
The food was terrible especially for a 15 hour international flight. The crew was unpleasant as well.
Really low quality food especially for an international flight. The crew also was surprisingly unpleasant except couple of ladies. I know we were not in first class but that’s no reason to treat customers as less.
Flight delayed for two and half hours and then canceled altogether due to mechanical issues. No mechanic onsite to fix so had to send one from LAX.
Quick check in. Everything went smooth. I don't know what can be done about airline food.
Crew was good. The reservation got mixed up and they didn't have my TSA number. I am also a Silver Medallion and wasn't able to use Sky Priority.
Delta made it easy, comfortable and timely. The crew was fantastic.
This route with Delta always has delays or is cancelled. Aircrafts seem smaller and older. I fly Delta quite a bit - haven’t had issues with the international flights. But this route has always been the troublesome one
Nothing special. The crew never went out of their way for anything.
Three seats in first class were broken and while they were able to still acommodate us it was looking very touch and go and they had others they could not acommodate
The experience was good just the upcharge of over a hundred dollars was not cool.
No internet, not even westjet connect makes for a boring flight
I like the web site, prompt notifications, website checks in process, and airport check in. The flight attendants are attentive and polite. The return flight was 2 hours late and reason vine doesn't sound like an unplanned and unexpected issue (scheduled plane maintenance).
Good, a bit cramped in the seat as my neighbour was a bit large
7 hour layover was a drag. Free internet on the long leg was great.
From vancouver go calgary nd vice vetsa fligjt was delayed
It was good! Short flight and it was on time!
Asked to cancel flight 6 days in advance of flight back to St. Louis, MO. Would not allow. No credit either.
Crew was nice especially by North American standards. Bad good. No entertainment screens. Terrible WiFi
This flight was better than the first. Two of the flight attendants were wonderful at supporting m through nausea and vomiting through the flight. No tv, no food, very interesting. I’ve never paid for wifi (just the $3 chatting) until these 2 flights. This experience has changed my opinion on layovers. Idk if I’ll ever do one again
My flight from New York to Canada and Canada to Brisbane was canceled, so I had to take united airlines instead flight from New York to Dubai then layover in Dubai 8 hours then from Dubai to Brisbane it was extremely difficult for me , it was a nightmare flying with Canadian airlines unfortunately.
Real smooth and easy, Real good leg room in coach!
They rescheduled me and I had no issues with the new flight
They could care less about you. Just under a 4 hour delay in Seattle, leading into a missed connection in Vancouver, which led to 2 more delays that added up to 3 more hours leaving us to have to sleep on the floor of the Toronto airport cause they don't help you find accomodations and they just book you on the next flight out. Took an additional 14 hours to get home. Always given the brush off to get rid of us. Worst airline ever
Both flights are delayed so I rate the whole experience as mediocre.
Aircraft had technical issues. After 3 hours of trying to resolve, flight was cancelled. Was booked on a flight leaving 12 hours after intended departure. Now on 4 flights instead of 2 and a day late to my destination.
Before final boarding, my husband and I — both seniors — were told that we could not bring our carry-on bags with us due to being in Zone 6. The staff took our bags with little explanation, stating it was policy. While we understand boarding procedures may vary by zone, the way we were spoken to was unnecessarily rude and dismissive. We felt disrespected and singled out, and the interaction left us deeply uncomfortable. As seniors, we expect to be treated with courtesy and dignity, especially during travel when accommodations and communication matter most. We hope you will look into this matter and ensure better training for staff in handling such situations with more empathy and professionalism.
Easy boarding and comfortable seating were plusses. Enjoyed the experience and good service from the captain and crew. Many thanks...!
All was good except for the seats, not very comfy.
Poor air traffic controller staffing led to a 50%reduction on flights so we got to wait 4 hrs for our flight! Very disorganized at the gate Poor communication with customers
