Most visitors from Seattle can enter Manzanillo without restrictions.
Read more about travel restrictions for Manzanillo
Visitors from Seattle are not required to quarantine after entering Manzanillo.
Visitors from Seattle are not required to present a negative COVID-19 PCR test or antigen result upon entering Manzanillo.
Health Declaration Form
Completed form should be presented upon arrival
Masks: Required in enclosed environments and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Flying to Manzanillo from Seattle requires at least one layover, as there are no direct flights for this route. The shortest flight duration is 6h 38m.
The best deals for a one-way ticket found by KAYAK users over the last 3 days were on Alaska Airlines ($165) and Aeromexico ($180). The cheapest round-trip tickets were found on Alaska Airlines ($359) and Aeromexico ($384).
When flying out of Seattle you will be using Seattle/Tacoma Intl. You will be landing at Manzanillo, also known as Manzanillo.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Seattle to Manzanillo.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Manzanillo from Seattle is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Manzanillo with an airline and back to Seattle with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Manzanillo from Seattle up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Alaska Airlines
Pros: FA moved me to a better seat after seeing me stuffed between 2 other large individuals. Very considerate!
Pros: The crew was friendly and made sure we were comfortable at all times. Loved the warm cookie. A nice touch! We were offered coffee immediately on entering the plane. Perfect for a early morning flight.
Cons: Nothing I can think of.
Cons: Made up time after leaving late and baggage out on time!! Thanks Alaska!!
Cons: Better cleaning in the seats, there were crumbs and trash still left
Pros: crew was fantastic
Cons: less drunk people
Pros: Crew was good
Cons: Full flight amidst this pandemic? Small aircraft does not allow social distancing with a full flight.
Pros: I slept. It was amazing. They fed me cheese.
Cons: Seat recline further would be better but I know that’s not doable in economy class
Pros: The gate crew made several announcements about face mask requirements.
Cons: Once boarding began, there was no attention paid to distancing guidelines. I never heard anyone being directly reprimanded or corrected for not wearing a mask or not covering their nose while boarding or walking around the cabin. I was very surprised to find out the flight was 100% full. Every seat was filled. I thought airlines were taking precautions to provide space for passengers by leaving some seats empty. I felt very unsafe flying in a 100% full flight where no control for masks was taking place. This was my first time flying during COVID and I had thought airlines were doing more to instill trust in customers to keep customers flying but I will not be flying again until COVID is over as I did not see precautions keeping customers safe.
Pros: they boarded the back of the plane first (where I was to be seated), plus quick deplaning out the back when the flight ended
Pros: Yes, all was good.
Cons: Considering the circumstances (pandemic), all was very good.
Cons: Free internet wifi
Pros: The flight left on time and arrived early.
Cons: The flight was nearly full. They announced this and said that if anyone was uncomfortable being seated next to someone not in their party (due to COVID concerns) they would book them on the next available flight. At that point, you're really kinda stuck hoping the person your seated next to is taking the proper precautions, but you are not "social distanced" during the flight. I don't consider myself a COVID prude, but I will stick with Southwest Airlines during this pandemic. They are keeping their flights at 2/3 capacity in order to maintain distance among passengers on their flights.
Pros: The crew was absolutely fantastic
Cons: First class seat broken. Didn’t recline. Crackers not food. $20 for Internet that’s constantly buffering??? Junk money grubbing company.
Pros: The crew was great.
Cons: The wifi was expensive:(
Pros: It was quick, simple, not too crowded, and easy.
Cons: The WiFi could have worked.
Pros: Nothing it was cold no blankets.
Cons: Flight was not on time. Delayed 5 hours.
Cons: I look fwd to food & drinks again.
Pros: Crew were attentive and courteous.
Cons: Arriving in New Orleans was chaotic. The airport was fresh off renovations. FAIL! Reader boards for baggage claim were inoperative, so no one understood where their bags might come out. After an hour, we found ours and made our way towards what used to be rental car check in. Found there was now a shuttle bus system to get to rental counters, but waited in line outside with our three bags for 30+ minutes just to get on the shuttle. After a 15-minute ride, we finally arrived at the old rental check in/garage area. Bottom line, it took over two hours from arrival to finally being able to leave the airport.
Pros: Check in and crew were friendly and helpful. Was in first class so of course was comfortable. Deplaning was quick and efficient.
Cons: This flight required taking a shuttle from the gate to an offsite location. The distance to the offside was rather far and we were packed in a shuttle. We had to wait for two more shuttles for passengers that were in delayed connections. Additionally, someone apparently filled the plane with too much fuel, throwing off the balance of the plane and we had to wait for some of the fuel to be removed. During this wait, in first class we were only offered orange juice or coffee. I realize it was a very short flight, but a snack might have been a good idea.
Cons: Two rows up from us, I kid threw up all over the center aisle as we were pulling away from the gate. We returned to the gate to allow a cleaning crew to board and clean. However, the cleaning job was rushed and left remnants of the throw up behind which smelled the whole 2.5 hour flight. It really felt unsanitary and unsafe being that it’s unknown what caused the child to get sick. It very well could have been a stomach virus and could have infected the people in rows around the incident due to the mediocre cleaning job. I understand that it’s important to keep flights on-time, especially for connecting flights, but the safety of the passengers and their health should ALWAYS be the #1 priority.
Pros: The plane was comfortable with a fair amount of seating leg room. This was the last leg of our return home and this was a welcome flight after the 14 hour flight we had previously.
Cons: The process of passport control and customs upon return from an International flight was busy, but went well. The baggage claim and line to exit the baggage claim area to get to our next connection was utter chaos. There were so many people and it took time to figure exactly where the end of the line was once we had our baggage. The organization of this portion of the travel process needs to be reviewed and made easier to navigate. The Alaska terminal doesn't have near enough seating and people have to stand or sit on the floor. Food choices are limited and poor.
Pros: Everything was great! This was my first time flying Alaska Air and I could not have had a better trip! Everything ran according to schedule, I was comfortable during the flight, slept the entire time, staff was great!
Cons: The woman making announcements did not specifically announce the duration of the flight as we were departing. I was able to figure it out on the map option on the screen, but I would've liked to hear it verbally. Only suggestion I would have is an announcement on the plane for which baggage claim belt our luggage would come out of. I may not have heard it though, if there was an announcement. It was not difficult at all to figure out once I was in the baggage claim area, however if this was known while we were still on the flight, I prefer to know this info!
Pros: Not much to like this time around
Cons: Boarding attendants announced that the flight was delayed just 10 minutes before boarding time because of weather. Flight was from Seattle to Los Angeles and the weather was clear on the flight path. Two hours later, an announcement was made that it was actually because of congestion at the airport (poor planning) and yet, they did not offer anything to the passengers for the inconvenience. We boarded the plane two hours late, only to sit on the tarmac for another 40 minutes. This situation could have been handled so much better by Alaska Airlines.
Cons: 2+h delay
Pros: leg room, drinks, seat recline, direct flight, air, lighting
Cons: attempting a movie on my laptop, it could only stutter, and took two hours to get through 51 minutes of the film (I read captions); my neighbor was not a large woman, but nonetheless couldn't help elbowing me often; you're not responsible for poor parenting, but the family ahead and behind (same family) was loud and complaining; the flight was switched to another plane so our original one could take passengers to Cabo (Mexico); we had no water in the restrooms; food shouldn't be an additional purchase on longer flights, nor should baggage check
Cons: 3 times in the last 10 years i have had flights with this airline from portland twice an seattle once everytime they have some excuse about air crews an the flights leave 2 hours late after a long layover this has been a problem for a long time if i knew the right people like in the faa to call i would . honestly i seriously recommend to do not fly this air line to spokane unless you are desperate .once ok twice wait a second three times two different citys there is something here an it need fixed yesterday
Cons: I was given an option to change my seat at the check in kiosk, after selecting a different seat it told me they could not change my seat at that time. As soon as I boarded I asked one of the flight crew in the back if it was possible to purchase a cheese platter as I was really looking forward to it and was already hungry since I was trying to save room for it. She explained it was a first come first serve... By the time the lady got to the back she stood there for a while gossiping with another traveler without even glancing over at us and was holding our commentary cookies in her hand. She finally acknowledged us and when I asked for the cheese platter I was informed they had sold out... At that point I was HUNGRY and tired and honestly irritated that we had to sit there for several minutes without being acknowledged so she could gossip with a passenger. I ended up having to buy a box that I really didn't like but I didn't want to be cranky cuz I was hungry and I needed to eat something. Also, I had a middle seat ALL the way in the back of the plane next to a crying baby, which I couldn't change even though I was "given the option to." I have a difficult time flying if I can't see out the window. That just added to the irritation of the situation :/ I fly Alaska a lot and I was surprised at how bad this flight experience was...
Pros: Nice and easy
Pros: The lavatory was clean.
Cons: They changed my seats without telling me, even the day before my itinerary said I was in the first row of First Class by the window with my partner's seat right beside me and they switched it because of some policy that forbids dogs yet couldn't let me know that in July when I booked this and spoke to a representative on the phone to confirm I was even allowed to bring a dog on board. And even then they made me feel like it was not possible and had to stow my dog below in cargo because only one dog could be in the First Class section, and again I was never told that in that moment I couldn't have my dog in the first row. Also, the representative was very clear I had to have a health certificate for my dog to fly and not only did that cost me a large deal of money and time at the veterinarian's office, but no one ever even inquired to see it. I wasted time and money for no reason other than the incompetence exhibited by Alaskan Airlines, and it's surprising to have such consistent subpar service. Especially when you're paying for First Class. Also, your food on flight had several allergens in them. Even your choice of cookie for passengers had two different types of soy. This is a common food allergy. Needless to say, I'll be flying with another airline for my trips to Alaska, as this is not my only one planned.
Pros: Boarding was efficient, seat was comfortable. I appreciate that food and drinks were offered often.
Cons: One particular flight attendant purposely ignored me when I tried to ask for cream and sugar for my coffee which she did not offer when handing out drinks. Then she looked right at me twice as I tried to give her my garbage which she was collecting, but she ignored me again and left me holding my garbage until a different flight attendant came much later and took it without incident. It made me wonder if it was because I looked Asian- she was helpful and polite to the white women next to me. I was polite and was not being difficult in any way. I'm half white, but was often treated like this in Illinois when I was growing up. She should have been professional and if she had I would have rated the trip as excellent.
Cons: Check in staff at Assistance counters either had problems with their computers or couldn't understand reservations. We had a pet for which we had paid for round trip reservation months ago, yet agent took quite awhile to reconcile our reservations. We stood in line for nearly a half hour during which their were very long lines at each check in point and at least one or two agents left on breaks while the lines were still very long. At Burbank the agents were fast, accurate and there were almost no waiting. The flight itself was great and the flight attendants were excellent; but not impressed at all with check in at Seattle.
Pros: The crew was great. They were pleasant and helpful.
Cons: We were on row 33 d,e, & f. Seats d & e would not recline. The button on seat d was broken. As annoying as that was, there were 3 unaccompanied minors sitting in front of us. Two of them were fine. The third one on the isle seat was up and down, in and out of his seat the majority of the flight. I couldn't sleep. This was my second flight of the day after staying in Seattle for 7 hours waiting between my flights. The kid was loud and it seemed like the crew couldn't correct him. He just did as he pleased. I wasn't the only passenger who had a problem with him. And apparently the crew did as well. I paid a lot of money for that flight and he ruined it for me. If they are going to fly children like that, the crew should be able to correct them so the other passengers can have a pleasant flight.
Pros: um...I got home?
Cons: Ugh where to start. First my flight from Oakland was delayed an hour, and while they did rebook me a flight (with a 3-hour layover in Seattle), they couldn't keep me in a first-class seat and didn't offer anything to compensate for that. This was my first time (and probably last time) treating myself to a first-class flight, and I was kind of looking forward to that seat...although I understand if flights are full.. When I arrived (an hour late) in Seattle, the gate was shown as N2, about ten thousand miles away from my debarking gate in the C section. After walking halfway there, I stopped at an Alaska desk to AGAIN verify info and ask if someone could PLEASE CHECK and see if I could keep my first-class seating, since I PAID for one originally and the delay was airline-based. They blandly told me the flights were full and everyone had checked in already, and then mentioned that the gate had been changed BACK to C section, so hike back another 5000 miles to where I started. Wait three hours. I did check in at the gate as well, yet again, to beg with my best smiley-face and see if the girls could find me a first class spot or put me on standby, since I PAID for it. They said, sadly, no it's all full and checked in. Wait and wait. When I finally did board, I noticed that the info board said that "two upgrade requests" had been filled. What? Seriously? Is that MY FIRST CLASS SEAT YOU JUST GAVE SOMEONE? *frowns slightly* Walked through the already-seated first-class cabin, noticing that TWO OF THEM are empty. I was seated in the middle between a regular dude and this woman who is apparently running her company and having a conference call loudly on her phone, right in my ear. So yes, we understand: She's important. After sitting for a few minutes, I finally buzzed an attendant, who finally arrived, and asked her AGAIN, if she could please check if there any first class seats open, because that is what I PAID FOR and I'd appreciate finishing my trip as it was origanally booked. She said she'd check. AND THEN DISAPPEARED FOREVER. Never did see her again. A few minutes later, yet another attendant walked down the aisle with a clipboard, checking for open seats and I'm thinking she's coming to tell me that yes, there's been an opening and one of those 2 empty seats is mine and please go ahead and move. But no. She walks on by and says something about adding more standby people to some empty seats. I'm literally biting my tongue. Then, before I can say anything, these TWO GUYS come flailing down the gangway and bail into the two lovely EMPTY first-class seats in front of me. *scowl* I'm sorry, but unless they were late getting to the plane, and those were actually their seats (could be true), this whole thing was handled very strangely. I never fly first class anyway, and I understand delays and full flights, but it would have been nice to have anyone even attempt to help me finish my trip in the class that I had PAID FOR.
Cons: Flying with my husband and daughter. All of our seats were split apart even after calling to fix the issue. When I went up to the counter, the lady told me too bad, she couldn't ask someone in an isle seat to switch, but I could do it myself if I wanted. My daughter is 2, can't exactly sit by herself. Food service didn't begin until almost 2 hours into a 3 hour flight but it was in no way due to turbulence. After food service, no trash service came around until about a half hour before landing. Slowest moving crew I have ever seen in my life. Also, the bathrooms were beyond disgusting. I will never fly Alaska again.
Pros: I like the crew, they served everyone well on the plane.
Cons: While the pilot was taking us to the runway before takeoff, there were some noises that could be heard in the roof. I was scared. My dad was sitting in front of me, and when we got off the plane he told me he heard the noises too, and saw some passengers that looked worried who heard the noise as well. My dad works with airplanes, and he said it might have been the panels overhead rattling that was making the noise. Other than that, the flight was okay, but i think the aircraft should be checked out.
Pros: The customer service got us on the next available flight. Didn't charge us for our baggage (which they could have). Staff were helpful and realized that we were bone tired (after being awake for over 30 hours). Flight was easy. Crew was nice. Easy access to baggage when we got to PDX. I love Alaska Airlines!
Cons: Nothing. They got it all right.
Pros: My flight took off and landed at the correct airports.
Cons: Flew from Seattle to Reno. Originally booked on a flight from Seattle to Portland and Portland to Reno. After I checked in, I saw a direct flight to Reno, and Alaska was able to switch my flight for only $25, but failed to get my luggage on the correct flight (with over an hour before my flight left), so I still ended up waiting at the Reno airport for two hours until my originally ticketed flight came in with my bags. What would have been an awesome experience became a miserable one, with the bonus that I paid extra for the treatment.
Cons: I was sent to the wrong city making my flight time more tiring and longer from Washington D.C. to Seattle to Portland to Honolulu. I was told I would get a $25.00 waiver and did not. Mean while the representative never asked me for id. On the return home I explained to the representative what had happened she kindly apologized for the rep not asking for my id and also saying she would give me a waiver that did not happen so the rep waived my baggage fee on my departure back. Unfortunately I ended up loosing my wallet during my layover because I was overwhelmed with going to a city that was never a part of my itinerary. On the way back to Washington D.C there was massive turbulence but the staff at Alaska airline did not make an announcement or serve any kind of drink for the first four hours. Finally the last hour and twenty minutes people finally came around. Overall I am turned off with the customer service I received,
Pros: Overall as expected. Decent flight, nothing that made me go "wow", but on time, clean, reasonable boarding.
Cons: I found the reaction of one of the flight attendants to be unprofessional. When I asked if she could pour a bit of water into my water bottle, rather than say, "I'm sorry, I am not allowed" or "unfortunately, no" or really anything verbal, she made a "tsk, tsk" face and offered me a plastic cup. Besides being annoyingly wasteful as a policy (if indeed it is one - this has not been an issue on other airlines), her customer service skills left something to be desired. This strange interaction left me with a poor overall impression of the flight experience.
Pros: Alaskas great cheese plate
Cons: The heat was high, we asked the male steward many times to request the heat turned down, people were removing as much clothing as possible. It was very hot and sticky and smelly. The descent to landing was to fast when near the runway, and we crashed hard like a carrier landing. I would inspect the gear and wing spats for cracks. The fuselage bowed like a banana, it was evident looking down the tube sitting the back. How about a breathalyzer or something, everybody knows the drunken pilots, the can't be fired and they know it, so it takes years to sober them up at our expense. The pilots who've been caught drinking are not trying to get better, they just whine that the others who haven't been caught yet are even worse drunks. Everybody who flys on Alaska has heard it from the same old Alaska born drunken pilots. How about less drunken bush piloting and get your drunken pilots who've been busted in the last few years to shut up and stop telling everyone that all Alaska pilots are drunks as defense of there drunkeness.
Cons: I carry photo equipment in a carry on bag because of expense, damage control and temperature control. Unfortunately I can not leave it for baggage people to handle (although I would love to.) When I got my carry on to the greeting flight attendant I explained I had just finished a shoot and I was sorry that I needed to keep the bag as carry on. Flight Attendant: there was nothing she could do and I needed to go back down the stairs, even though people were still boarding and leave it with the baggage people. Me: "In the past the flight attendant put the bag in that closet." (I pointed to the locked closet where they keep their bags.) Flight Attendant: I cant open it because it's locked. Me: "The key is kept there." (I pointed to where the key is kept. I know because I've done this trip so many times before.) Flight Attendant: "See if it will fit under your seat." It did... but I had my knees in my chin for the entire flight. Thanks, Ann
Pros: The northwest deli box was good. Boarding was very efficient.
Cons: They ran out of the hot meal about 1/4 way down the aisle. The seats are not comfortable for a 5 hour flight. The bathrooms were pretty gross and smelled strongly of urine. There was dried urine all down the front of both toilets and on the floor in both bathrooms I used on the plane. Some of the crew seemed very new/ immature and unprofessional. Specifically, and I apologize for not knowing names, the blonde man made strange comments to people, maybe out of nervousness? The blonde woman on the flight seemed to have a short temper with her coworkers and was very short with them, granted she did get run into by both the beverage and food cart in the middle of the plane multiple times, so she was probably pretty annoyed at that. I fly Alaska Airlines most of the time, and this experience was unusual.
Pros: Boarding was super fast and easy. We even had to wait because boarding was done, but had to wait for our departure time. Rarely see that. The pilot pointed out varies sites along the way (haven't heard a pilot do that in years). The crew was very polite and professional
Cons: I use airline apps to see what baggage claim I need to go to, because airport monitors are usually too far away for me to see them. And for this particular trip the video boards weren't working.. This made it even harder to figure out what baggage claim to go to. And there were few announcements about it. By the time I heard an announcement most of the bags from the flight were being taking off the carousel by an airline rep. Putting the baggage claim on the app, I think, would have made it a better experience.
Cons: I purchased an Am Airlines ticket operated by Alaska Airlines. This created some issues in check-in, etc/ process. I was given an American conf # but was not able to check-in online on either American or Alaska airlines. Once I called to get the Alaskan conf # I was still unable to check-in with anyone other than an agent F2F as airport. Additionally, no Alaska flight number information was provide on tickets or confirmation so finding appropriate baggage claim, etc became a hunting exercise. Limited food options or in-flight enteratainment for a long flight (5+hours). Inflight entertainment options were limited. You can use your own device with limited free TV programming. Movie rentals and popular TV shows are $3-6 a piece. Device rental is $10.
Pros: On the ground ..TSA said I needed a new boarding pass..3 kiosck wouldn't. Work. Friendly re sent me to Alaska desk where they printed me a new boarding pass but when I went to TSA. I had no passport. Sooooo..back to t he Alaska desk and a wonderful rep named Diane helped me hunt through all my "stuff"...then began talking to all reps helping process passengers. She never gave up. And found my passport at the desk that had made me a new boarding pass. I was so upset I couldn't think straight but she did!, many thanks to this kind lady.
Pros: No services on this flight were above average.
Cons: I paid extra $$ to buy a ticket that was labeled as a "Direct Flight" from Seattle to Los Cabos, Mexico, as opposed to a flight with a layover, since my wife and I were headed there for our honeymoon. Alaska Airlines made no mention whatsoever that this flight was not at all direct, but in fact had a 2 hour layover in San Diego. There was no mention of this during the purchase process, and we didn't find out about the layover in San Diego until were were ALREADY AT OUR TERMINAL GATE. This is very deceiving and absolutely unacceptable.
Pros: Travelers well spaced out
Cons: Nothing given the current circumstances.
Pros: Very little
Cons: Rough weather. Stopped delivering water and snacks. Seat belt off and no attempt to continue water and snacks for 20 minutes. Then started back at front again to those who had already been served once. When got to me no snacks offered. Had to ask.
Pros: Crew was wonderful. Flight was on time.
Cons: IT TOOK 50 minutes to get our suitcase on arrival in Vancouver
Pros: Quick and convenient
Cons: Comfort and food was lacking
Cons: Flight got cancelled. Still not to Vancouver. Wasted a whole day traveling, about 19 hours due to delay, canceling and try to get rebooked. West Jet does not run on time.
Pros: Very informed process of why delays were happening.
Cons: The boarding
Pros: Lots of leg room! Friendly crew.
Pros: Seat was comfortable
Cons: Very delayed
Pros: Gate agents wonderful - helped with a Passport issue and seating.
Cons: Onboard flight attendant not happy with a seat change request (as recommended by gate agent) and then remained sullen (to me only) for duration of the flight. Childish.
Cons: Total rip off. I won't be flying West Jet again if it can be avoided
Pros: Crew was friendly
Cons: Seats uncomfortable and no on board entertainment
Cons: Seats too narrow
Pros: Not much, other than it got us to our destination about 15 minutes ahead of schedule
Cons: The food on WestJet is atrocious when you purchase Plus seats. If you are on a flight less than 2.5 hrs you get cookies or pretzels and poor wine. If you are on a flight over 2.5 hrs you get some hot in a box. I had an egg and bacon fajita. The fajita was like warm cardboard.
Cons: Early on first flight on arrival but late departing by 30 mins due to westjet delay of crew
Pros: We left Calgary just as the snow started. What great timing! The flight was smooth, the service and food were excellent. We always have a good trip with WestJet, especially thanks to all the great staff on the ground and on-board.
Pros: Early boarding quick flight
Cons: Seat belts don't fit me yet they did on the way down on same airline
Pros: First time with the airline and I’am very pleased!
Cons: No tv :/
Pros: The staff are friendly and efficient
Cons: The plane is cramped and a noisey propeller model.
Pros: Had seats in row six -- plus there was room for both our carry-ons!
Cons: Flight was delayed taking off from Winnipeg 90 minutes with no explanation given. Made us late getting to Saskatoon and missed our daughter's scheduled ride to pick up our two cars as a result. Had to pay an extra two hours parking at airport, etc etc etc.
Pros: Always friendly and helpful!
Pros: Crew was very pleasant
Cons: As it was a budget flight, all food had to be purchased and the cost was high for the quality received
Pros: Lots of leg room
Cons: No tv screens
Pros: Communication via the phone app was very good about delays.
Cons: They had no inflight entertainment.
Pros: Amazingly quick check in. Great and friendly customer service. Genuinely sincere.
Cons: Our flight was delayed 2 and a half hours but everyone was friendly.
Pros: On time departure, friendly and accommodating in-flight crew, very good included meal, clear and concise announcements from the first officer.
Cons: First leg of flight was cancelled. Plane didn't come in at midnight as scheduled, so was not available for departure at 6:20 AM. WestJet did not inform anyone - including Kayak. Apps westjet & kayak said departure was on time, but there was no plane.
Pros: Everything went well with the flight. There were some technical difficulties but nothing that was within West Jet's control.
Cons: There was one crew member that was being really passive aggressive with a mom behind us who was just trying to keep her kids quite and happy. The other crew members were sympathizing with the mom, but this one woman was just being stubborn for what seemed like no reason. If the other crew members say something is ok, I see no reason why she had to be difficult other than being spiteful.
Pros: The flight and the seating was comfortable. Food served was fine too.
Cons: Well, they mixed up my check-in luggage during transit. As a result it got delayed and I had to spend the night without it. Although, I was informed about this miss when I landed in Vancouver, the team did not seem to feel particularly bad about it. Also, the process of getting reimbursed for the predefined expenditure allowance needs to be more efficient. Ideally, in such cases, the airlines should not only refund the check-in fee, but also provide a prepaid card to make any urgent purchases. Their current process requires one to bear the expenses initially, scan/click and send the original receipts and await a response from their baggage team. I am waiting to hear back from them on my submission.
Pros: Fast connection, friendly crew.
Pros: While the flight took off 30 minutes late, the pilot made up the time in air.
Pros: The westjet staff is wonderful!
Cons: the lack of information during the delay
Cons: Took 45min to bag check (3 agents and only 3 families ahead of me) and when I did bag drop, I’d already checked in online, the agent tagged my luggage to Calgary not vancouver and put it under someone else’s name. It’s been over 34 hours and still no word from westjet. Calgary is an 1 1/2 hr flight to Vancouver. Not impressed.
Pros: WestJet was Great again.... Boarded promptly, and a smooth flight, with friendly staff
Pros: Crew was pleasant
Cons: Both flights were a half hour late in taking off, and arrival.
Pros: Flight attendants were awesome
Cons: It was delayed.
Cons: The flight was somewhat delayed but everywhere it announced it was in time. Even at the luggage carousel upon arrival. Must keep the statistics up!!
Pros: We had to walk a long long way. I have a cane. No assistance offered. International flights with connector had to collect luggage. And clear customs then go through security again. It was more like third world service.
Pros: The people were all very helpful.
Cons: The system was down. Had to stand in line for an hour. I had carry on and Global entry. But couldn't get my boarding pass without seeing an agent.
Pros: We arrived early.
Cons: Checked bag fees. Agents at check-in tried to get me to check my carry-on claiming my carry-on was too big. My carry-on is a pilot crew bag by TravelPro, which I pointed out to them. Had to get a supervisor. No free food during the flight. Luckily, someone told me. I ended up purchasing food from a restaurant in the terminal to bring on the flight.
Cons: If it was noted that there would be luggage fees when I was booking I didn't see it.
Pros: Great flight. Westjet got me home earlier than the arrival time.
Pros: Nice crew
Cons: I couldn't figure out how to make entertainment work on the app
Pros: On time & pleasant people.
Pros: Friendly staff
Cons: All flights boarded late, they ran out of food for purchase on long flights and the seats are uncomfortable.
Pros: Low cost, supportive seating
Cons: Meals are extra Arrived a bit early and had to wait about 15 min for someone to attach the gate
Pros: Friendly, helpful cabin staff
Cons: In flight entertainment worked only intermittently
Pros: All in time
Cons: Size of sits
Pros: Everyone was perfect...!!
Cons: Real meal is necessary, we appreciate the snacks but real meal is necessary.
Cons: Boarding lines
Pros: The seat was a good size and not totally uncomfortable
Cons: Literally everything needs some serious improvement — delays like crazy, the crew leaves you clueless, the customer care is horrendous.
Pros: Everything went according to schedule, staff was suoee friendly and helpful.
Cons: Not enough leg room
Cons: Food options and more beverage options
Cons: Delayed 2 hours, huge inconvenience
Cons: They pushed the first leg of my flight forward 15 hours, but only told me 5 hours before my flight, and they didn't even change the second leg. Was on the phone for an hour trying to get a new flight, and there were very few options. Very stressful.
Cons: Telling the truth and giving the correct information! The computer did not give us updated information! If I can help it I won’t fly Aeromexico ever again.
Pros: Hot food Free entertainment Great Cabin crew fluent in english Airport staff friendly and fluent in english All staff efficient and tolerant of non native speakers
Cons: Two one way tickets were purchased to Cancun. The layover was 2 hours... but since the first carrier was late, it caused us to miss our connecting flight. Because the 2 tickets were from different carriers, the airline charged us $1600 to buy new tickets. I would never buy tickets this way again.
Cons: Crew and staff were lazy and hostile almost I have to say.
Pros: The plane was not full, so lots of space for my long legs and for a nap!
Cons: The flight wad great, but the main problem wss thr smell. For almkst the whole flight it smelled like trash combined with someone's toilet left ovet smell. It was really bad.
Cons: No Wi-Fi
Pros: Good entertainment.
Cons: The flight attendant was rude, they lost my bag and gave me $100 to cover $1000 worth of valuables.
Pros: Check in process fast and friendly.
Cons: Screens did not work at all, just a sandwich on a 5 1/2 hour flight, bathroom doors did not lock, overall a poor quality flight.
Pros: it was smooth and I slept
Cons: Boarding was a little congestee
Pros: Everything! From check in to boarding it was smooth
Cons: Don’t have anything to say I didn’t like it!
Cons: Did not let me check in so I missed my flight. Last time I will ever pay for an Alaska airline flight.
Pros: Food was terrible, the crew was not very friendly , all business. Having choice to watch TV or movies at no extra cost was great. Plane was delayed, did keep us informed about the delay or when we would be boarding.
Cons: The food......they offered hard liquor but no wine. Unfriendly crew, didn't speak to anyone unless they had to.
Pros: Staff was pleasant, the flight wasn't full and they spaced us out nicely. The volume was difficult but at least the movie/entertainment was available this time on the long flight. Always nice to have something to eat, even if it's not awesome :) Flights were basically on-time.
Cons: This is not a problem with AeroMexico but I found it absolutely RIDICULOUS that our flight crew had to deplane from their in-bound flight - and Go Through Customs & Immigration - only to turn around and get back on the plane for the return trip. INSANE and Embarrassing as this does not happen in other countries - not even Canada.
Pros: Excellent customer service and they actually served us delicious dinner, no pretzels nor peanuts ...very impressed !
Pros: Great service, people are excellent at what the do.
Cons: Paying too much for luggage. I can't believe that a second piece is more than double.
Pros: Courteous crew.
Pros: we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary.
Pros: Everything was great,,, good crew attitude
Pros: I’m gonna leave this empty
Cons: Just saying... if you are going to have video screens and “entertainment” please make it more than 3 movies- everything else was labeled in entertainment but was not there- just a big tease And there was no WIFI available- even though the whole plane said “WiFi on board” again, a big ol tease Just don’t offer it at all rather than faking it- or at least tell everyone the system is down or not loaded I would’ve bought a book
Pros: Excellent Customer Service. Very pleasant flight.
Pros: Not much
Cons: Korean translation sucked. Also food was bad.
Pros: tickets price was excellant
Cons: The flight was late with no explanation. On flight entertainment broken, no explanation or apology. Mexico City airport is is disorganized and the bathrooms broken or filthy. They broke three suitcases on my flight, including mine. Quality of service and response is zero.
Pros: On the long leg from Seattle. I was in an empty row so I could stretch out. At least a snack was served after takeoff and before landing.
Cons: Food was poor and flight delayed because of crew, at least that is what I was told.
Pros: The airplane where I traveled was huge a comfortable, I loved to have my own little TV and being able to choose a movie . The staff was really nice. I wish you had flights from Tijuana to Puebla, Mexico. Please let me how can I find out about your promotions. email@example.com
Cons: That I did not travel in the first class or in one of the seat that where after the first class. Those that can be reclined and have a lot of space. I believe they are also first class. Let me know what I can do to be able to travel in one those seats.
Cons: On of the meals was cheese flavored mush with boiled green beans.
Pros: Flight on time. Lots of legroom. (Exit row.)
Cons: Chaotic boarding.
Cons: It was a horrible flight because the plane did not land in Mexico city due to fog. The plane was about 600 feet from the ground and then diverted to Acapulo. We sat on the plane for 3 hours then waited in line for an additional 4 hours to get another flight. Then when we got to Mexico city, our next flight was canceled after boarding the plane. Again their excuse was due to weather. All other airlines were landing and taking off just fine. Aeromexico did not compensate us and we ended up spending the night in the airport. We will never fly Aeromexico again!
Pros: Awesome direct flight. Crew was efficient. No crying babies.
Cons: Didn’t wake me up to offer me a beverage or food :( I was hungry. Oh well. I ate tacos when we landed.
Pros: Fast and efficient
Cons: Nothing much. The flight was too short to critici anything of substance. You
Cons: I didn't like that Aeromexico didn't want to change my flight I had an family emergency and they don't care they just told me they cannot change my flight at all
Cons: I must to payfor my equipaje
Pros: Good service.
Cons: My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo
Cons: Aeromexico is a scam. I will never travel with Aeromexico again. When we arrived in Mexico City, MX the airline changed their boarding gate without notification. We were sitting at the original gate for 2 hours only to realize they never called us to board. By the time we got to the correct gate, we were not allowed to board the plane because they said we were late. The plane left at 5:00 p.m and we arrived at the gate at 4:50 p.m. They informed us that we had to purchase new tickets which cost $370 per person. There were 4 of us. After arguing with the Aeromexico representatives and supervisor for over 5 hours and having them check their flight boards they admitted to making the mistake so they changed our flights without charging us, but now our flight leaves the next day at 6:20 a.m. and we will not get to our final destination until 4:15 p.m. So, we have to spend our night sleeping in the airport until our morning flight at no fault of our own. Their customer service is the worse and I've never ever had this kind of travel experience with any other flight. I am fed up, tired, and will be reporting this airline for fraud because many other customers have had the same experience. Never again will I travel with Aeromexico and Kayak should be ashamed to partner with this airline.
Pros: I definitely like how the boarding procedures take place with AeroMexico. You enter the aircraft from the front and back which makes the procedure run faster and a bit smoother. The aircraft is comfortable but the seat appear to be old. The food is actually better than I first thought it would be. I been to Japan and Hong Kong and the food on AeroMexico tastes better. The availability of videos are limited in comparison to Deltas and American International media library.
Cons: The aircraft needs to be cleaner. The USB charger on two of the seats were not functioning. The video monitor for my seat did not function even after the flight attendant supposedly reset the monitor.
Cons: When a flight is scheduled for a customer, connecting flight to another country, I highly recommend you all give customers with at least two hour layover. I missed my flight because I was not informed I would have to grab my luggage and recheck them. This is a nightmare!
Pros: Price and staff
Cons: Snack was a tiny bag of peanuts, plane was old and dirty, no in-flight entertainment.
Pros: The plane size was amazing
Cons: the crew seemed like they wanted to be anywhere else but that flight. I saw one crew member knock a woman in the head with a sleeve of paper cups - I don't think she even apologized. They pushed people out of their way in the isle. It was crazy
Cons: Terrible rude service, nobody could help me when I had all the following problems: -I didn't get the seats that where chosen and confirmed on ANY of my FOUR flights. -In my connecting flight to LA in mexico they made me go out of the connections area and re-check back in (as if I was checking in from my flight in mexico, which I had already done in Peru) and get searched again just to drop off a fragile bag. -Connecting flight to LA in Mexico they wouldn't let me take my carry on as a carry on even though it was within the size and weight, which I had carried on flight in my other three flights already with no problems. OVERALL GARBAGE
Airlines flying from Seattle to Manzanillo have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
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