the plane was downgraded from airbus 330 to boeing 737
Good food and servir of the crew.
Problems to check in, long lines to aboard.
New planes, efficient crew, on time.... Early arrival!
Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...
Good food. More comfortable the aboard.
Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.
Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful.
I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly.
No wait at JAL business class checkin.....security and immigration were slow, didn't see a separate line for business class if it existed. Access to Korean lounge, was fairly standard. Crew very friendly once on board. Plenty of good food and drink for a relatively short flight.
IFE in armrests,not in back of seat in front. Limited liquor options onboard (just chivas).
The crew were very polite
No choice of menu and films only very limited choice.
The crew, the flight, the pilot to cabin communications, the food, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your travels.
A Japan Airlines employee escorted me every step of the way to ensure that I made my connecting flight from Tokyo to San Diego because I only had an hour and ten minute layover and this can be challenging when you’re in a foreign country. I cannot thank Japan Airlines enough for how easy they made traveling and how comfortable they made me feel. I Highly recommend flying Japan Airlines for your travels.
Food was ok and limited entertainment
La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo.
Creo que la comida podría mejorarse un poco pero es un detalle mínimo
The staff was so friendly, attentive, helpful and pleasant!
14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too.
ANA is a great airline with a decicated group of professional. I love flying with them!
Can't think of one thing.
The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!
no tv/ personal entertainment. feels like a budget flight. delayed flight
Business class & price
Service for food. Our whole section was not served dessert.
November 14, 2017 Take flight CZ373 from Southern Airlines to Ho Chi Minh City from Guangzhou. My mom is 83 years old and need a wheelchair to walk. The flight crew arranged her on the machine. The flight Attendants let her sit in the front row and the stewardess is beautiful. Nov 21 return From Ho Chi Minh to Guangzhou. Flight CZ3070 Crew performed equally well. Thanks to Southern Airlines. The next choice of travel must be selected. I wish business is booming. Veng Hong Fan Email: email@example.com 23 Nov, 2017
Everything went well.
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