Find cheap flights from Shanghai Hongqiao Intl to New York

Pros: The crew attention to the customer is top notch. I traveled with China Southern, Delta and Virgin Atlantic but by far Xiamen Air out performed them all.

Cons: The occasion freezing of the entertainment system must be addressed. I did inform the crew and they did try their best to resolve the issue without success.

Cons: The crew should speak better English. They polite and helpful but clear English is a plus value

Pros: The check in boarding pass is not that nice.

Cons: The boarding pass people need to improve, especially to elderly people.

Cons: They wouldn’t let us in the plane due to passport expiring within 6 months of travel. That should have been something you should have put out there during the booking process. We’re now not going on vacation and are having a hard time getting anything back from a trip we couldn’t take

Pros: See previous comments

Cons: See previous comments

Pros: Customer service as always

Cons: Nothing!

Cons: Delta flies a lot of the CRJ planes, even on relatively longer trips. Traveling first class, the seats are a little wider than in coach and have a little more leg room, but calling it "first class" is a bit of an exaggeration. It's more like what coach used to be before the days of the flying sardine cans.

Pros: Calm and safe, just like I like it.

Pros: Seats very comfortable

Cons: Nothing

Pros: The flight attendants were stellar--polite, respectful, helpful, attentive. I want to particularly commend the attendant who, after I notified her that someone was very ill in the adjacent bathroom, stood discreetly nearby and offered the person a glass of water when he emerged. Very considerate.

Cons: The transfer was a horrible, stressful experience. We knew it as a short connection but Lufthansa had accepted it. On our outward bound flight three weeks earlier, we were all met and escorted swiftly by a flight attendant from the first leg plane (EWR-MUN) to the second leg plane (MUN-Nice) to ensure that we all made it onboard. Impressive. On our return journey, no such luck! No attendant to meet us, and a huge line at immigration, full of panicked and stressed-out passengers jockeying for position, with no-one from ANY airline there to do a triage for those with the shortest connections. Ridiculous. In addition, the passport-scanning machines were very slow and quirky. My own passport was rejected because there was no evidence I had passed through Munich on my outward bound journey!! RIDICULOUS. I managed to slip through to a human being and begged the immigration officer to let me go through with my husband, who had had no such problem. The officer told me he could not find a stamp from my earlier transit through!!! Eventually I suppose he did because he let me through. The stamp was there, I found it, but it had been sloppily applied and was half off the page...hence the rejection by the scanner. We made the flight by minutes. NOT GOOD! Surely Lufthansa could do better in their own country???

Cons: Lost one of my luggages

Cons: Food was not fully prepared. potatoes were hard.

Pros: Pilots kept us abreast of timing and upcoming turbulence

Cons: The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness

Cons: The boarding crew wasn’t friendly

Pros: Calm and safe, just like I like it.

Cons: Better space. Better service. Terrible directions

Pros: They left the bags at LAX. We we’re driving to Sun Valley and don’t have our ski clothes and equipment

Cons: Get our bags to us in the morning

Cons: Nothing

Pros: quick and easy flight

Cons: no entertainment screens at all!

Pros: The crew was polite

Cons: Less delays