|Flights Arrive in||London|
|Flights Depart from||Shanghai Hongqiao & other airports|
|Airlines||SAS, Cathay Pacific|
Great legroom for premium seats. Even though not an emergency exit, bags need to go up, which doesn’t make sense at all.
Seats itself uncomfortable for long flights. Boarding process could be better.
The crew was great! and food was good!
Not enough movie choices. Coach seats a little uncomfortable.
We had to leave the airplane and board another one due to technical issues. This is the second time that that happens to me with SAS.
I liked the food, the pillow and blanket, they give you enough or plenty food.
Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important.
We rode economy. This was on par with other airlines. Plane was clean, Crew was good. On time. Actually seemed that the seats had a bit more room than the American Airlines planes.
Cannot talk to a human. Check in was at a Luftansa kiosk. If an attendant at the Frankfurt airport had not showed us, there was no obvious way to guess how to check a bag or get a boarding pass. So if you do not speak German fluently, ask an attendant as soon as you get to the check in area, and save yourself some walking and time.
On this trip being able to sleep huge a huge benefit
The gate to connecting flight was very far and signs to gate were confusing.
Friendly service on time flight
Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked
Flight delayed 13 hours
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