Had to take a shuttle bus from boarding gate to the plane and climb steps to the plane. I already knew 737-Max 8 was a small plane with only two toilets at the back for the entire economy cabin. If you sit among the last 5-6 rows closer to the toilet you will have passengers standing at the single aisle queuing to go toilet next to you as there could be more than 5-6 of them waiting at each time especially after meals. That said the crew was prompt to ensure the toilets were checked and in good order at intervals and they remained clean for use. The plane ride took close to 6 hours rather than 6.5h and despite taking off late some 25 minutes we arrived ahead of the scheduled time due to a shorter flight duration. In-Flight was challenging due to narrow aisle and quite slow. Food for breakfast was served rather late and a bit of rice grains were not fully cooked. good variety of juices and fruits + yogurt served. Flight was smooth.
Flight attendants were awesome! Very helpful and patients. Some food were good but maybe not serving fish that kinda make the whole aircraft smell fishy. The “fried pork” was tasty but too much skin so it doesnt taste that great.
Overall were very good and I was satisfied w/ all the food and services.
Service was very good, food and entertainment systems were good
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!
Really enjoyed the flight. Our flight attendant on the way back SIN-LAX was exceptional I didn’t get her name but she was so kind and went above and beyond to make sure I was comfortable. I had a bit of a panic attack and she checked on me a few times to make sure I was ok. Really appreciated her attention and service. Thank u
Service excellent would chose Singapore airlines as my first choice
The meals were ok,but we weren't given any beverages with the food, only after everyone was served food, maybe short staffed but that's not proper
It was a super smooth and comfortable flight even though I was in normal economy. The staff was so nice ☺️
The real problem is that the WIFI for a westerner is terrible. To not be able to properly use Instagram, Whatssap on such a long flight makes the flight miserable. The flight attendants are all like busy bees, efficient.
Crew is polite, but artificially polite. You can see and feel it. Food could be better.
Broken business class seat which could not convert into a bed and had to switch to a narrower aisle seat to sleep
Suck! Sat in plane on the tarmac (hot) over 2 hours
This was my first time ever flying China Eatern and it will not be my last. I was very satisfied with my whole experience and trip. Thank you very much and until soon.
The flight was delayed. The staff made us wait in the room that is too small and it was crowded and with no seats available for waiting. They did not tell us why the delay occurred.
While boarding at PVG, there was a ticket checking at the gate, then there was another ticket checking at the bottom of the escalator, which created quite a dangerous congestion. Not sure which idiot made this absolutely unnecessary arrangement.
I was traveling alone with an infant, so the crew was incredibly helpful. Both the international and subsequent domestic flights were impeccable.
Plane was good. But food was bad and air host was so rude. I will never fly with China Eastern again
The ticket was last minute buy so no concerns about the pricing this time, but the crew in general could have been more accommodating, helpful.
Leaving early was wonderful your seats are for a small person
I had excellent experienced flying with Cebu Pacific on my domestic flight. However, no food and beverage serve might be due to short travel time of 40 minutes.
flight cancelled.. booked through orbitz, yet orbitz won't handle refunds.. never use them again..
it was good experience though we wait for a minutes in the railday due to no available parking. Keep it up all..
Delay and flowing long wait for leaving the aircraft after landing. IDK, if it's worth.
The front desk and early check in was fantastic and the flight did not have any turbulence
better handling of the checked in luggage. they destroyed mine
Flight was delayed for almost 30 minutea, I had difficulties to catch up the connecting flight. Bit due to tje well organized Singapore airport I was able to make it
Please improve on your LIVE customer services. We want a live person to speak too. It was very inconvenient because speaking to a chat person. PLEASE HIRE LIVE PEOPLE FOR YOUR CUSTOMER SERVICES. Thanks
Flight was 2 hours delayed. No explanation provided. Gates changes twice.
Plane left on time which was good Air on board was not cool enough Seats are extremely cramped with very poor knee clearance Seats have very shallow under seat depth which means even if you can get your feet under the seat in front you quickly hit a bar Seats do not have adjustable armrests There is no headrest adjustment No onboard entertainment at all A lot of advertising more than even aAir Asia, EasyJet or RyanAir or Batik This carrier is ok for a flight of up to two hours, but honestly a 4 hour flight is painful.
My two luggage issue during my trip from kansai osaka to Shanghai. 1st booked tickets online, a iliitle hard time to follow all questions when I booked tickets. I haven't selected 2 luggage so that Spring Airline of osaka crew charged $181 US Dollar with my 2 luggage fee. Also, crew member mentioned I maybe be able to get money some back because I should got differe rate, the rate of luggage should was matched with tickets I ordered from edreams. I did try to access edream at the day I was changing my boarding pass. Therefore, I hope Kayak if can help me getting some my luggage fees back, I will appreciate a lot. Thank you, Jie egusa
This is a terrible airline. Worst seats I’ve ever encountered. Avoid at all costs!
