Find Cheap Flights from Shanghai Pu Dong to Toronto Pearson Intl (PVG - YYZ)

Nice, clean plane. Boarding was efficient and quick.

Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!

Crew & flight were fine.

Nickel & dime passengers for everything

Nothinh

The flight crew’s non challent attitude

Captain told the truth.

UA should have had a backup plan rather than waiting.

I always sit in the upper deck of the A380. The 80 tourist class seats are much better than the configuration on other planes. The service is great and personalized. CS's food always amazes me with its quality.

Like every other commercial airliner, the seats are not large enough and don't recline enough. It's not about the leg room, it's about the shoulder and hip room.

the crew is impatient. The stewardess left before i even finish my sentence.

My first time. It was a fine flight. We liked the food and service and comfortable cabin.

Very good and friendly

My flight was two hours late.

Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.

Crew

No upgrade

The flight attendants were terrific. The food was marginal in business class

Flight delayed for no good reason

The landing of the plane was good and one flight attendant was courteous. The movie options were pretty good. At least the wine was free.

The check-in counter in DCA was AWFUL with only two people running and no kiosks working. They were rude and didn't listen to us either. When we got to the food part, it was disguisting. First of all, I am vegetarian but even if I ate meat, I wouldnt have eaten it. So I just ate bread for the 13 hour flight. Besides one flight attendant, the rest were rude, harsh and had a generally bad attitude. AIr Canada has BY FAR been the worst travel experience for me thus far. I guess you get what you pay for.

Sitting on the ground and missing a connection

Excellent and diverse film selection. I broadened my horizons watching documentaries on hacking, gun running, and on an Afghan refugee teen in Iran, a film about a black American teen in Germany, and a French drama.

Most of the time economy class is uncomfortable because of the lack of foot room. So this time, for the long flight from China, I chose an exit row precisely for the extra leg space. However, there is no footrest at all , which as you're surely aware, is terribly uncomfortable when sitting for long periods, let along trying to sleep. Furthermore, the exit row seats are not provided a substitute for missing the usual back-of-the-seat pocket with magazines ; that means no spot to place books/papers/trash for the entire flight. Finally, I am 5'2 and petite, and was seated between two fairly slim men, and yet we were still all squeezed side to side. I had no elbow rest. I actually rested my head on one man's shoulder, once he was asleep, and hope he didn't notice. While this is unfortunately typical of economy class, it is not decent.

Upgraded seats

Same Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Good food

The upgraded seat to business class.

Some staff still needs training, sinplying saying no, is not acceptable, finding a solution and working towards a resuloution is more acceptable. Better verbiage used, checking on food count making sure EVERYONE gets what’s printed on the menu. Asking everyone equally on the same roll is the rule of thumb.

Somewhat disorganized bec. People lined up even if swat numbers have not been called.

People trying to push their way in the line. Color coding of tockets associated with colored line coding may improve situation.

The departing flight from Taiwan was delayed so our arrival to jFK sa late.

Clean plane

Food was horrible, flight Attendants are professional but cold as ice.

No clothes to change. My fruits were expired because off the luggages not come to the destination.

Despite the stormy weather, our flight wasn’t cancelled and the pilot and the crew were well prepared and got us to our destination safely.

My seat was broken and uncomfortable. 13 hour flight and you can’t lean back one bit

Your flight always delay. Suck!!

The airline accommodated by request for special meal with a very good seafood meal at each serving.

Touchscreen did not work on the entertainment; everything had to be controlled from the remote control.

Flight, weather, crew interaction was all great.

They dont give us socks for our feet or tooth brushes or mints or anything. One small bottle of water for a 15 hour flight doesnt cut it, sorry! This is one CHEAP AIRLINE!

Smooth ride, good service.

N/A

The rest was as usual

The crew handled the flight delay well.

Having to wait in Chicago due to mechanical plane problems was a bunner!

Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much.

Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc.

The service and they way the treat you is the best.

I liked everything

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

- Decent entertainment selection - Seats weren't the worst

- Food was kinda so so

Captain told the truth.

UA should have had a backup plan rather than waiting.

Customer Service was great

Afraid that the airline may need a backup plan in case people miss there connecting flights.

The departing flight from Taiwan was delayed so our arrival to jFK sa late.

Clean plane

Food was horrible, flight Attendants are professional but cold as ice.

Never a problem with Lion Air always good service

Didn’t like having to get bus from terminal to the plane I hate to be crowded onto a bus like cattle and it was even worse because many chinese

Departed and arrived ontime.

Old plane. No usb power outlets or tv screens. No included food service in 8 hr flight.

First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again

Everything see above

Nothing

The flight crew cavalier attitude by not coming on to apologize

Captain told the truth.

UA should have had a backup plan rather than waiting.

i like tv which has many movies

i dont like because i still not take my baggage

to have transfer personalized service was an excellent service and great relief, because I didn't known the airport, had to pick luggages, then change terminal and check in again. the person walked along with me, all the way. she was kind, caring, and helpful.

Great juices. We really enjoyed the mango juice and coconut juice. The raw vegetable and fruit meal was good. We added humus to it and that added to the taste.

Didn't appreciate the fumigation of the cabin. Maybe add humus or guacamole to the raw vegetable or fruit platter.

Just happy to be on any flight back to LAX. Once on the plane, Hainan was good and I would fly them again.

Crew

No upgrade

The plane was newer and the flight itself was good

Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic.

Boarding was quick and efficient.

- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.

Glass of water and a quick flight was all I needed. Went very well.

Small delay waiting for the walkway arm at the gate otherwise we’d have been early

Excellent and diverse film selection. I broadened my horizons watching documentaries on hacking, gun running, and on an Afghan refugee teen in Iran, a film about a black American teen in Germany, and a French drama.

Most of the time economy class is uncomfortable because of the lack of foot room. So this time, for the long flight from China, I chose an exit row precisely for the extra leg space. However, there is no footrest at all , which as you're surely aware, is terribly uncomfortable when sitting for long periods, let along trying to sleep. Furthermore, the exit row seats are not provided a substitute for missing the usual back-of-the-seat pocket with magazines ; that means no spot to place books/papers/trash for the entire flight. Finally, I am 5'2 and petite, and was seated between two fairly slim men, and yet we were still all squeezed side to side. I had no elbow rest. I actually rested my head on one man's shoulder, once he was asleep, and hope he didn't notice. While this is unfortunately typical of economy class, it is not decent.

No protection from noise. Gave up watching movies.

Better earphone

Although the air planes are newer, the seats are uncomfortably smaller which makes long distance flights very unpleasant.

Getting off the plane!!!

Everything!!!

Friendly service. Frequent snacks which is nice on a 10-hour flight.

Cramped conditions

The flight attendants were terrific. The food was marginal in business class

Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience.

Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?

The plane was newer and the flight itself was good

Poor service onboard. Flight attendants showed little care and were curt. Ordered halal meal but were given vegetarian. It was bland and tasteless. My wife ordered drinks that never came. The armrests were stationary adding to the discomfort. Unfortunate how the international service experience is so much worse than domestic.