Daily cleaning, installation of cabin HEPA filters on flights from Shenyang
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 15m
The cheapest ticket to the United States from Shenyang found in the last 72 hours was $1,003 one-way, and $2,138 round-trip. The most popular route is from Shenyang to Los Angeles, and the cheapest round-trip airline ticket found on this route in the last 72 hours was $745.
Most visitors from Shenyang will not be allowed to enter United States. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find all the exceptions in the last proclamations.
Read more about travel restrictions for United States
Visitors from Shenyang are not required to quarantine after entering United States.
Visitors from Shenyang must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to United States.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
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Scores according to KAYAK customer reviews
Pros: "Korean Air is the best. Hands down."
Cons: "Movie selection was poor."
Pros: "Clean facilities and polite staff. Made the 14 hour trip much more tolerable."
Cons: "More JFK related than anything. 20 minute delay on Yvette tarmac due to gate related issues but that's not the airline's fault."
Pros: "Excellent crews."
Cons: "bathroom space and selection of shows."
Cons: "Inconsistent entertainment system"
Pros: "Staff was very hepful and attentive. Nice people working"
Cons: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Cons: "Korean Air is amazing but Flyus.com is horrible."
Cons: "the crew on this flight didn't timely deal with two situations I had. it took twenty minutes to get a cup of tea and I had to ask twice. then I dropped my nighttime mouth retainer on the floor and it also took twenty minutes and two reminders to have them sterilize it. My previous flight from JFK to Seoul was very good not this one."
Pros: "Considerate and attentive airline staff, clean facilities, great entertainment. Couldn’t ask for a better flight experience!"
Pros: "It was our first international flight and everything was fine."
Pros: "Sat on the runway for 40 mins with no explanation"
Cons: "Delayed flight"
Pros: "flight crew service and timeliness of the flight, email update on flight status"
Cons: "baggage claim was very slow took about 45mins to receive bags after arrival to JFK"
Cons: "High chance of getting delay, this is mostly because of the nature of Korean air."
Pros: "The comfortable aircraft and its services"
Pros: "Smooth boarding"
Cons: "Being seated in the back Luggages coming in last when my friends who travelled with us got theirs way way ahead of us"
Cons: "Delayed flight"
Pros: "Again on board everything was wonderful. The A380 was the most comfortable plane I've ever been in. The food was delicious and the staff was pleasant and friendly."
Cons: "Due to weather we had to reroute from JFK to IAD. we waited 3 hours for our bags and then were told to get to NYC we had to pay out of pocket and would be reimbursed later. I was injured and in a wheelchair and this was not only a major inconvenience it was also poorly handled for someone who needed additional help. It was every man for himself. I was very disappointed"
Pros: "very accommodating for handicap"
Pros: "I liked that the captain was very informative. We were on the plane for awhile and captain let passenger know why and when the plane was going to take off. The crew were very friendly and ready to assist."
Cons: "Crew members are fed up with arrogance. I had to beg them to get a cup of water."
Cons: "The seat is small"
Pros: "The plane was clean and the staff was great."
Pros: "The crew was so helpful and accommodating with my meal and all aspects of the flight! They were just so nice and I usually done get that with other airlines that I've flown. They were so accommodating it was my first time flying Korean air and I would definatly fly it again! You have plenty of leg room and it was just a pleasant flight!"
Cons: "I wish they had a few more updated movies and kids movies other than that no complaints"
Pros: "Excellent Service super"
Pros: "First class on Korean long haul does not disappoint!"
Cons: "Nothing not to like"
Pros: "food selection & crew courtesy"
Pros: "Service was great"
Cons: "Cleanliness - not as clean as outgoing flight"
Cons: "I can't flight. What happened?"
Pros: "Food. Polite crew"
Cons: "Not enough movie options"
Pros: "It was very good and I am exciting to get back with Korean air too!"
Pros: "Great service and decent food, clean new plane!"
Pros: "Timely and professional services,well polite and corteous staff"
Cons: "Meal quality in economy is really poor, much poorer compared to four years ago, when I last flew Korean Air, and poorer than Asiana, which I flew last year. Flight attendant serving our section kept knocking into aisle seat passenger, including knocking over his coffee cup and spilling coffee all over him and the passenger next to him. Flight attendant's reaction was to panic instead of handing over napkins or paper towels - was mopping up with my napkins and tissues by the time she showed up with some paper towels. I was left with the impression that flight attendants were picked more for looks than competence. Checking in at Incheon took a very long time - they should open more counters or give warning to passengers of how long it can take."
Pros: "Just about everything"
Cons: "In priority class the space was narrow when accessing the aisle from the window seat"
Pros: "see above"
Cons: "Would love more Movie and TV options, especially light of the length of the trip"
Pros: "Service was very good"
Cons: "The food was marginal and they have a very poor selection of movies ( Korean and all other movies)"
Cons: "I bought my ticket last minute not realizing that my lay over in Korea was 12 hours I arrived in Korea at 5:30 am, stayed at the airport , slept , walked, ate, sleep patiently waited for my 1930 boarding I finally boarded and was told in their broken English that I am going to be inspected I was thoroughly searched, my pursed was inspected, my body was inspected ,the asked me to open both of my hands and they run a white strips into my palm( I'm a nurse ) and the first thing that entered my mind was they were checking me for drug screen I am very bothered with what happened , Korean airlines makes their passenger have a long lay over and at the end will be thoroughly searched because she stayed in the airport too long How is Korean airlines going to support this insult!!! Anyone tell ne"
Pros: "the food was excellent"
Cons: "I was upset with the lack of live television/satellite channels."
Pros: "Food was good but breakfast omelet was barely warm."
Cons: "Need more room on such a long flight. Also, more movies and TV episodes."
Cons: "Boarding and long waiting time after arriving at the airport"
Pros: "Attentive service from flight staff 2 meal service each way in economy"
Pros: "Everything was good overall"
Cons: "I would like more movie and tv options"
Pros: "The take off and landing. Pilots are very good."
Cons: "The restroom lacks basic tissue and paper cups."
Pros: "The crew was very respectful and nice"
Cons: "More movie selections"
Cons: "The turbulence was terribly frightening."
Pros: "Nice crew!"
Cons: "The food is terrible. The airbus seats are hard and uncomfortable! One and half hour delay!"
Pros: "Seat spacing is actually sane - so much better than US airlines"
Cons: "Everything was fine... I should have packed a snack because I’m always hungry! Will travel Delta again!"
Pros: "Everything was perfect!"
Cons: "Delta Comfort was no where near as good as a similar class on other airlines, such as Air France or KLM."
Cons: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."
Pros: "Amount of food!"
Cons: "Quality of food!"
Pros: "Great experience!"
Pros: "top notch KLM are the best"
Cons: "Letting me board the plane even through boarding had started and I wasn’t first because of my disability"
Pros: "The boarding was fast and very well handled."
Pros: "Everything good"
Pros: "I did not like nothing"
Cons: "Custom took for ever they only had 2 agents working and I Missed my fight to nyc"
Pros: "Comfort and snack was good."
Cons: "All ok."
Pros: "Very comfortable seating!"
Cons: "The landing was a bit rough. Lol"
Cons: "I couldn’t sleep in a chair... wish I could"
Cons: "Everything. Stinky, dirty cabin. No running water in the bathrooms. Delays on the tarmac."
Pros: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Pros: "Staff very courteous and professional"
Pros: "Nothing Special"
Pros: "Generally everything went smoothly on this leg of my trip."
Pros: "Smooth and easy."
Cons: "Not applicable"
Pros: "Everything is perfect"
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Cons: "There delay"
Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."
Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"
Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"
Pros: "Comfort and boarding"
Cons: "Delay and food"
Pros: "I didn't like anything because the fly leat 3 hours"
Cons: "Boarding was a mess"
Cons: "No blankets or pillows. Froze"
Pros: "the majority of delta flights i've taken over the past few years have had huge issues - either long delays or cancellations. i won't be flying Delta again"
Cons: "Headphones suck"
Cons: "Extreme delays"
Pros: "Excellent trip. Provided ample food snacks and drinks."
Pros: "Smooth. Fast."
Cons: "See above airport connection disaster...."
Pros: "I didnt ever purchase that ticket"
Pros: "We landed 50 min early!"
Cons: "The aircraft could have been cleaned more thoroughly before boarding."
Cons: "Being scammed by the Chinese, China Southern"
Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"
Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."
Cons: "see above"
Pros: "Was good"
Pros: "It's what I didn't like....as a Sky Miles member I should get a free bag. Small aircraft for a FL trip."
Cons: "Announcements were difficult to hear. ?static"
Pros: "Staff were polite"
Cons: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Pros: "Boarding was efficient and the crew were nice."
Cons: "the seating is horrible. it was the tightest seating I've ever experienced."
Cons: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Cons: "Very nice crew and great food"
Pros: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Cons: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."
Pros: "Crew is excellent, polite and personal!"
Cons: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."
Cons: "Klm is the best, even on a 40min they served small breakfast."
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Pros: "very nice crew"
Cons: "my baggage was lost"
Cons: "Everything was good"
Cons: "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Pros: "Crew helpful. Food good."
Cons: "Better range of movies please"
Cons: "Travelled business class and was ace experience"
Pros: "Crew were great"
Pros: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Cons: "the headrest is hard. Apart from that- all was fine"
Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Pros: "Overall KLM experience is good"
Cons: "Food quality was mediocre for a business class flight."
Pros: "Nice seats. Only seats with a row of 2, which is what I wanted,"
Pros: "All good"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Cons: "old screens and entertainment system leg room to small"
Pros: "Crew was great, very nice"
Cons: "Not enough legroom"
Pros: "Great food"
Cons: "I paid a top price for my ticket and expect the advertised amenities to work. Upgrade or replacement for entertainment system."
Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."
Pros: "The boarding was easy and you didn't have to wait inline for that long"
Cons: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."
Pros: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Cons: "Cramped seating."
Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."
Cons: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Cons: "Please Endeavour to put the expiration date on the food served in the flight."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Cons: "Two hours delay in the start."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "great choice of entertainment content, friendly crew"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "They were awesome."
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "Crew was friendly, and the food was better than the usual KLM fare."
Cons: "The "new" seats were hard and uncomfortable. Avoid any kinds of seats near the bathroom in a configuration with 3 abreast next to the windows. The "aisle" seat is essentially a "waiting area" for the rest room."
Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."
Pros: "Loads of leg room"
Cons: "Loved everything"
Pros: "Excellent service, excellent food."
Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"
Pros: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Cons: "55 minute delay was not welcome."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Cons: "seats on Jet air flight are very uncomfortable"
Pros: "Crew was fine."
Cons: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Pros: "The crew"
Cons: "Meals could be improved"
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Pros: "Food and entertainment"
Cons: "I travelled from KUL to JFK with transit at Abu Dhsbi. Nightmarish transit in Abu Dhabi. Three intrusive security screenings (why three?). At some point they take away your boarding pass and make you sit in a hall for about half an hour (with similar 'criminals') with no access to bathrooms without telling you why. Then they call your name to return the boarding pass ( which was a problem for me because I am hearing challenged). Not sure this special treatment is reserved for just brown skinned travellers"
Cons: "Crews attitudes + the long flight"
Cons: "Seat and space"
Cons: "Food was awful. There was no other choice than Paneer the indian food."
Pros: "As I said, the crew and facility were pretty good. But the bad things really ruined the trip and pissed me off."
Cons: "First of all, I tried to purchase the on-plane WiFi. That didn't happen, as I was told there was an error in purchasing and I didn't end up getting any connection. Yet when I got off the plane, I realized that I was nevertheless charged for $12. This was definitely annoying, and they still haven't gotten back to me. Secondly, which is very frustrating and infuriating, was the fact that not only was my checked luggage delayed, they did not call me or reply to my emails with any useful information on my luggage's situation. To this date, I have no idea where it is, if it's lost or damaged, or when can they deliver it to me. I had all my clothes, my DSLR camera and gifts in my luggage, and I had to buy a bunch of stuff in the next few days because I didn't have those things. It has been more than a week, and they still haven't gotten back to me on anything. For this reason alone, I think they totally deserve a poor overall rating, especially because I chose them in the first place because I trusted their good ratings."
Cons: "Limited food options and quantity."
Pros: "There is nothing much to like about the flight. The only good thing about Etihad is the pre clearance option at Abu Dhabi that saves a lot of time after landing in the US"
Cons: "14+ hours of flying time where it can be done under 10 to 12 hours. Food is not good at all."
Pros: "timeliness, in-flight entertainment, food"
Cons: "Crew was not as attentive as Emirates Airlines."
Pros: "مجال الكراسى"
Pros: "Ample storage available in window seat. Window seat for solo business traveler is nice; private."
Cons: "Boarding very inefficient- rushed out of Premium Lounge to go to the pre-screening for return to US - finished and at the gate sent back to a nearby lounge with just enough time to sit down for a few minutes."
Pros: "Excellent crew"
Pros: "Seats are more comfortable than Qatar. Staff was very friendly. They handed out more water than other airlines, which is much needed on the long flights."
Cons: "They caused a lot of us to miss our connecting flights bc of hours-long delays. I had to stay overnight in Abu Dhabi. They put me up, which was nice, but I was sad to miss the first day of my work trip bc of it."
Pros: "The movie options and food were good."
Cons: "This flight had the potential to be good as the entertainment and food options were good, but I felt cramped and the volume of the surrounding passengers was awful. There were three crying babies, which I know neither the airline nor the families themselves can control, as well as one child with special needs who was making a lot of noise the whole flight. I wasn't able to sleep at all for that reason. Additionally, I was disappointed that the flight was late and that the deplaning process was so long – we taxied for a long time and there was only one staircase, so we were very late."
Pros: "I had the opportunity of flying The Apartment from Abu Dhabi to JFK. It was one of the most incredible first class cabin experiences ever. The experience starts when boarding the aircraft and you are personally escorted to your seat and introduced to the several features around you. The space is ample and the cabin has some privacy doors making it feel very exclusive. There is a large couch across the seat which later is converted into a bed. I was offered pijamas and a small closet to hang my clothes right before take off. Once on the air our personal chef introduced himself and explained the different dishes from the menu. I was able to try the steak and the lamb biryani; both were superb. The IES provided a decent selection of western and some middle eastern films as well as a few live news channels. After I woke up our flight attendant explained the on board shower which is also a distinctive feature allowing to feel refreshed before landing. I had another meal before landing which included an appetizer, and entree and a dessert made with roses. The crew was nothing but fantastic and I would love to fly with them again."
Cons: "I was not told what airline lounge I should use at JFK, but the only regret I had was not being able to take a longer flight..."
Pros: "All aspects"
Pros: "Crew were great"
Cons: "Very noisy with loads of kids, crying babies"
Cons: "There is no politeness of cabin crew and there not having ample stuff as snacks and liquor. They are not desire to serve you as long flight India to PHIONIX"
Pros: "I like Etihad airways."
Cons: "Food really needs to be upgraded."
Cons: "Child screaming for 12 hours straight. No action taken to resolve."
Pros: "Seat relatively comfortable. Liked pillow that resembled neck pillow."
Cons: "Despite plane not being full, crew seemed to have difficulty serving meals."
Pros: "Best airline out there, by a long shot Was given a vegan food option when booking!"
Pros: "I enjoyed all aspects of the flight except the food."
Cons: "I did not likeep the food. It was oily and didn't have a good taste."
Pros: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Cons: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Pros: "the crew was good, unlike NY-AUH flight where some crewmembers were arrogant bathrooms were kept clean"
Cons: "zone boarding should be smoother, but people still try to skip the line"
Pros: "Bathrooms were clean."
Cons: "Tranfer desk staff at auh changed assigned seat. Inflight crew Made an excuse for not serving coffee. Took more than an hour to get bags"
Pros: "The service was spectacular to begin with. It was consistent, frequent and ultimately satisfying. It was a very comfortable ride with enough space for a broad guy like me. What I love most is their selection of entertainment. I have to say that in the 16-17 hours I flew with them (which I just came home from) I never felt claustrophobic, uncomfortable, or bored. I was in the middle seat. I love their flight progress and flight time. Their timing was very accurate. In fact, both flights landed earlier than expected."
Cons: "I didn't really dislike anything on the return trip. It was everything I expected and more"
Cons: "If you are flying from AUH to JFK, they pre-clear you for US Customs. What they don't tell you is that the cut-off to get to the gate is one hour before departure. I took a leisurely stroll down to the gate when he signs said 'boarding soon' and was denied entry to the flight. The next one was in seven hours, so I spent the night in the terminal. The big slap in the face, aside from how rude the staff were: they won't just put you on the next flight. You have to buy a new ticket, full fare. It cost me more to get home than the original round trip ticket did to begin with. Trying to discuss this is fruitless - they are absolutely not interested in helping, but instead use phrases like "you are the one that is wrong" and "why should we pay for your mistake". Essentially, I was held hostage in Abu Dhabi and forced to pay a heavy charge to leave."
Pros: "Flight was on time and even landed to JFK an hour early. Flight was not full. Hence, enjoyed free vacant seats to lay down. Landing was nice and smooth"
Cons: "Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. USB port was not working to charge my smart phone."
Pros: "granted food voucher"
Cons: "movie selection poor. 3 hour delay"
Pros: "Bussiness class was excellent."
Pros: "It Was a beautiful expiren ce"
Cons: "Middle Seat"
Pros: "Service and food"
Pros: "Nothing to like."
Cons: "The check-in cashier was very rude. maybe she should retake the course in hospitality. Again, it was operates by AA so what should I expect?"
Cons: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."
Cons: "we had a layover for about 7 hours. The airport was cold. But the departure lounge was extremely cold, very uncomfortable. Even wearing a hooded jacket, I was very cold and my hands were numb. And we waited about 3 hours in the departure area."
Pros: "nice plane"
Cons: "The gate was closed. people sitting on floor"
Cons: "Horrible food plan. We were served an entire dinner 2 hours before landing in New York and mind you it was morning in New York. Instead of serving breakfast, we were given dinner which was again horrible. Worst food plan ever!"
Pros: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Cons: "There is no single thing to like. Flight is delayed rudiculously and the seating is pathetic. Not a single penny worth for the money we spent.. Etihad sucks.."
Cons: "The terrible communication for delays and boarding."
Cons: "Seat pitch was too tight, especially when the person in front of me pushed their seat back."
Cons: "Horrible service"
Pros: "The boarding process and its ease"
Cons: "The Wi-Fi was not free and quite expensive. The space between seats was too narrow for my legs resulting in an uncomfortable journey. The entertainment was dated and not varied enough. The food was borderline unsavoury. The wines were cheap... Not an airline I would recommend to anyone."
Cons: "No entertainment in the seatback or power for charging personal devices"
Pros: "How fast it was"
Cons: "No tv"
Cons: "They charge for coffee."
Pros: "Efficient boarding and on time departure."
Pros: "Movie choices"
Pros: "The updates from Kayak."
Pros: "It was good. They did their job adequately."
Cons: "Films, TV screens did not work"
Cons: "Entertainment options were great"
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Cons: "Antiquated entertainment system. Lack of a/c power outlets at each seat."
Pros: "Choice of entertainment was excellent , ice cream excellent"
Cons: "Food options poor except for ice cream too many extra fees"
Cons: "Didnt like the food or the movie selections"
Cons: "No personal entertainment devices on 737-800."
Cons: "No wheelchair provided which was requested for. Touch screen not resetted"
Cons: "Lost connection"
Cons: "Check in was total chaos. Food was horrible."
Cons: "I was very cramped in my seat."
Pros: "Boarding was quick."
Cons: "1. No individual monitors. The pull down shared monitors are antiquated and not the standard now. 2. Would not fly AA from SJU again because of this. Unless I preloaded my iPad with movies."
Pros: "I like AA because they are honest and kind. I received good value for my money."
Pros: "no fresh food"
Pros: "I was traveling with an infant and the staff was so helpful. I will definitely fly AA again."
Pros: "The comfortable sitting and good hospitality by staff. Timely departure and smooth landing of aircraft."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Pros: "The touchscreen was pretty awesome"
Cons: "Loud passengers"
Pros: "Lots of free movies."
Cons: "No free food."
Pros: "Staff was friendly, courteous & helpful."
Cons: "Movie choices were not the greatest, as well as the food choices!!"
Cons: "it was really bumpy"
Pros: "The rebooking services provided by Tawanna, who was very pleasant and helpful in a stressful time."
Cons: "Not getting home."
Cons: "There were no screens by each place!!"
Pros: "Everything in business class!"
Pros: "It was great."
Cons: "Everything was good."
Pros: "Business class is very good"
Pros: "Great entertainment system."
Cons: "Over an hour late."
Cons: "Pathetic airline service especially towards senior citizens.. One of the worst airline.. Poor baggage tracking system and Etihad staff lacks knowledge about their own airline.."
Pros: "The food was excellent"
Cons: "Did not get to sit with family"
Cons: "No AC or USB charging ports, no individual entertainment screens."
Cons: "Practically no food was served."
Airlines flying from Shenyang have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Shenyang
Masks required on board, masks provided on flights from Shenyang
Social distancing seating
Middle seats unavailable to book on flights from Shenyang
Testing for antibodies, testing for symptoms for flights from Shenyang
Waiving of change fees. Search flexible flights from Shenyang