Daily cleaning, installation of cabin HEPA filters on flights from South America to Portland
|October||Best time to beat the crowds with an average 3% drop in price.|
|November||Most popular time to fly with an average 9% increase in price.|
Average price round-trip
|$972||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from South America to Portland.
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Scores according to KAYAK customer reviews
Pros: "The delta crew both ways between Portland and London was excellent! They saw to our every need and were smiling every air mile of the way. Plane"
Cons: "Need to have food choices available for those with allergies. Almost everything had gluten and soy in it and I am very allergic to those. I had to give away all snacks and most of my food. Even in comfort+ class the seats are tiny with little legroom. Also, please clean the bathroom every few hours"
Pros: "Just fine, beverage service was friendly."
Cons: "The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you."
Cons: "Seat assignment with Economy ticket."
Pros: "The best"
Cons: "Again the boarding process took forever"
Pros: "The flight wasn’t overbooked so there was plenty of room. So important on such a long flight."
Cons: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."
Cons: "I'd reserved seats in advance for both directions and was give seats farther back both directions when checking in at the airport."
Pros: "Crew ok . Seat not so comfy"
Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"
Cons: "Crew did not make passenger in front of me bring his seat back up for landing."
Pros: "Check in process & text updates were awesome!"
Cons: "My flight to PDX was quite bumpy so food and beverage service were impacted, which I totally understand. However, the fact that I was not served at all, does not sit well with me! They had to stop service with only a few rows left to go due to turbulence but rather it just being a delay in service, the flight attendants never came back to check on the customers they hadn’t served even when the seat belt lights turned off. I really enjoy flying Delta but not this time!"
Pros: "i likes that drinks were free"
Cons: "i shouldn’t have to pay for headphones"
Pros: "How does one describe spending 10+ hours in a metal tube approximately 18 feet wide at 30,000 feet with 300 of your closest friends breathing the same air while having the seat in front of you pushed back so you cannot adequately see the passenger monitor because it's too close to focus on as your knees are under your chin? Flying in "steerage" is not comfortable as humans get larger and airplane seats get squeezed smaller. Please unsqueeze! Cabin crew members were excellent. Other than that, Europe was great!"
Cons: "See other side."
Pros: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Cons: "See above!"
Pros: "Free wine and spirits and food really not too bad in economy Very large movie and tv show library - something for everyone Friendly cabin crew"
Cons: "Overhead bins a bit small on this older 767-300"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "Easy, fast boarding. We arrived early too."
Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."
Pros: "Eventually made it home. At 1am, when it should have been 1130pm."
Pros: "Flight was on time; captain was clear and funny."
Cons: "Seats a bit cramped"
Pros: "Wi-FI available (although I didn't use it)"
Cons: "No direct flight in the morning, so had to take two connecting flights, and leave home very early in the morning."
Pros: "Good drinks and movie selection"
Pros: "The space we had, the breakfast provided, the movies/TV shows available, and the staff."
Cons: "I was a concerned when I couldn't select seats during check-in and was informed that our seats would be assigned at the gate. After boarding, it made more sense since it wasn't a full flight; I could understand that was likely done so the plane would be weight-balanced. It just caused me some concern the day before."
Pros: "Timely flights , plenty of good food and disciplined serving Amsterdam: good layover Modern plane Better entertainment system Good flight to travel to India , Mumbai ."
Cons: "Windows weren't clean for stargazing"
Pros: "everything except in flight internet."
Cons: "Gogoinflight hasnt woked as it said it would on any flight on any airline for a year."
Pros: "The crew has a good vibe, makes for a pleasant trip"
Cons: "First time for me to have delayed baggage, made me think that somebody is not minding the store."
Pros: "Availability of flight. Quick flight, on time. Signage at PDX is good. Easy to find where you need to be"
Cons: "Layover, confusing mob line at checkin."
Pros: "Efficient boarding and helpful flight attendants"
Cons: "I was sitting in a "Delta Comfort+" seat in an exit row. The extra legroom was nice, but the tray table was so far forward I could hardly reach it, and there was no armrest on the window side. The seat covers appeared to be heavily worn, with tears and padding falling out in some places."
Pros: "There were a lot of free movie options for a 6hour flight. The tv was new and had good definition. The food offered was quite substantial. The staff kept coming around with water and asking if there was anything else we needed. They gave free blankets. The lavatories were a little larger and more well lit than other airlines."
Cons: "The seats did not recline for anyone on the plane."
Pros: "on time"
Pros: "Staff was friendly, and we got there safely"
Cons: "Really wished we had tv's like we had on our flight to SLC. It really helps with those who have anxiety to distract their minds. Wifi is expensive therefore I chose not to use it"
Pros: "I have never had a problem with this airlines. This flight was no exception"
Cons: "More space, but I am in economy and that's just life! I expect my hips to hurt after, again my problem not there's, if I wanted more room I would buy first class but I won't for a short trip."
Pros: "Food was OK, ice cream at mid-flight was my favorite thing. I liked the choice of movies. Drinks are also good but why not include pure cranberry juice? It goes great with vodka."
Cons: "Boarding is ridiculous. Everyone who is not some kind of VIP is asked to line up and is treated like cattle. 5-feet tall woman holds above her head a sign with the zone currently boarding. Nobody can hear or see anything. Why not use the big LCD displays at the gate??? In the plane they had to restart the computer system as some TVs were not working and it took longer than they said. Toilets were kind of stinky and I could smell them from my seat on row 26. Blankets are way too thin for the blasting AC."
Pros: "crew was very respectful and kind"
Cons: "Flight was moved to a different gate, then delayed. We were given the absolute last seat in the plane that could not recline- not the seats I had selected before hand."
Pros: "Attendants were cheerful and extremely courteous."
Cons: "Legroom but that's because we can't afford 1st class. Hahahaha"
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Entertainment is now free."
Cons: "This was the fourth first class leg of our overall trip and the first three flights on Delta were great. The attendants were pleasant and even fun. I have allergies and requested a special meal on all legs. No problem on the first three flights. All attendants approached me to confirm my allergy and the special meal. They were very polite. But on this flight, the attendant didn't speak with me about it at all. She tried to give me the regular meal. When I explained I needed an allergy free meal (mind you this was first class), I was told I could not get it and got no apology or other accommodation. Her attitude was take it or leave it. I found this interesting since on two of the other flights an announcement was made about another passenger with an allergy to peanuts so no one could have them on the flights and the attendants were very concerned."
Cons: "Need more legroom"
Pros: "Loved everything, the meal was good, spacious seats and friendly staff."
Cons: "One of the men working the desk at the gate was rude & condescending to me. The other gate agent who was having us board (he was an ethnic man) was friendly & excellent."
Pros: "Pilot was hot."
Cons: "4 hour maintenance delay. Arrived at 2 am, after boarding a different plane."
Pros: "Ditto from above"
Cons: "Ditto from above"
Pros: "Flight was the best we sat right behind first class so it wasn't a long wait to deplane. In flight entertainment was great to with a wide selection of movies to watch"
Cons: "Nothing was bad about the flight sorry"
Pros: "Great crew and aircraft"
Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."
Pros: "Good experience given that it was a long flight."
Cons: "How about meal service on the 5hr flight from Atlanta to Portland? The food for purchase options left much to be desired."
Pros: "On time, new airplane and good entertainment system"
Pros: "Crew was great!"
Pros: "The seat"
Cons: "The food. Awful. Awful. Beyond awful."
Pros: "nothing really different from other airlines"
Cons: "my camera and other things were stolen from checked luggage and the company didn't respond"
Cons: "They said , the are not responsable for my personal items, this is not acceptable"
Pros: "People at checkin and crew members are super friends and helpful. There where even beverages and snacks included on that relatively short flight. At Dutch Airlines this would be extra, even then Dutch fares are higher. Kudos for Latam."
Cons: "It took very long taxiing before takeoff"
Pros: "Crew was nice, seats wear decently comfortable, bathroom was clean"
Cons: "Boarding took longer than usual and was late to take off"
Pros: "The crew was very nice"
Cons: "We had an hour delay and 15 minutes since we land to go out of the pkain"
Cons: "I paid for the baby basket service but the airline only gave me the adult seat on the basket row, regardless that I was travelling with my wife. Due to that I had to ask the crew to help me to find a passenger willing to change seat with my wife so that she could travel next to my baby boy"
Pros: "Nice crew"
Cons: "Small chairs"
Cons: "It was cancelled with little explanation from the airlines or airport. And with little help afterwards."
Cons: "The tv screen was flickering It will be nice to have free wi-fi available while flying"
Pros: "The flight was good. The food was good.. Comfortable for a long distance flight."
Cons: "The bad was that the jewelry was stolen from my bag (checked in). If you have valuables, even inexpensive jewelry, take it with you on board."
Pros: "Was on time"
Pros: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Cons: "seats are a bit tight on the 777 but what airline isn't these days"
Cons: "It feel weird to have the crew discussing their personal things/stories while selling the on board duty free."
Pros: "The flight attendants were kind and professional. Served a small box of snacks and complimentary beverage service."
Cons: "The seats could use a good cleaning."
Cons: "Poor food and drink service. The entertainment system was antiquated."
Cons: "They flight got delayed by 2 hours, but not in advanced. After we arrived at the airport and checked in, they apparently had issues with the plane so they had to find a different one, and then we sat waiting in the new plane until they got approved to flight, which took a long time."
Pros: "Um the inflight entertainment is good. The touch screen is great."
Cons: "Um not enough arm room for economy class. When you're in an 8 hour flight, comfort needs to be a priority. It's not fair to pack a bunch of people in like sardines after paying $800. The service was fine. Some crew members are nice than the others."
Cons: "The flight delayed more than 1,5 hour. Lost my connection from Guarulhos to Salvador and had a sleep over in São Paulo. Arrived to Salvador a day after."
Pros: "Staff were decent. Polite. Not as helpful as othe flights"
Cons: "Simple fligtj. Spacious."
Pros: "The best business class seating we've encountered ... tons of leg room, side by side seating arrangements. I peeped into economy and that's not too bad neither. The seats were 3 sets of 3 seats per row. Most other planes would have at least 10 seats across."
Cons: "All passengers had to open their bags to be searched by hand ... didn't we got screened already by the airport? So it took forever to board the plane"
Pros: "My seat's video was on the blink. Stewardess kindly upgraded me to emergency aisle window."
Cons: "Because I did not buy the ticket straight from Lan Airlines , Lan postpone my Fly too many days later. I had a meeting that I was supposed to go and I couldn't make it."
Pros: "Always a pleasure to travel to someplace for the first time. LAN provided access to the VIP lounge which made the experience at the Lima airport very nice. Aside from that the experience was efficient and as expected."
Pros: "Bon Bon"
Cons: "Ham Sandwich, need other vegetarian option, please."
Pros: "On time, easy process, made announcements in English , good entertainment"
Cons: "Seats are very close together, minimal leg room, not great snacks"
Pros: "Again great staff"
Cons: "My headset did not work so I could not watch any movies during the 6 hour flight"
Pros: "Seat, food was ok"
Cons: "My bag was broke. Its never happen to me."
Pros: "The service was good and the crew was very kind."
Cons: "The flight was 3 hours delayed. The've lost my luggage and never contacted me."
Pros: "The airplanes are spacious and comfortable, flying coach in overnight flights is not a torture as it is with other airlines. They serve two meals with silverware, blankets and pillows and headsets for everyone. In flight entertainment is really good! Also my flight from Lima was 3 hours delayed and the airline paid for lunch to all the passengers! Now that is excellent customer service!"
Pros: "The staff was extremely courteous and the food was good too. The seats were conformtable and the movie selection great !"
Pros: "Todo bien."
Cons: "Older plane with no TVs."
Pros: "I seat on 13th row with my husband, which was more comfortable than the way in."
Cons: "They did not serve breakfast."
Cons: "The seat doesnt move, there is no option food Im celiac"
Pros: "Flight on time. Service and and crew on board excellent."
Pros: "Flight and crew were excellent. boarding was fairly smooth once it started"
Cons: "A lot of time standing waiting for boarding to start (30+ minutes), not sure what was going on"
Pros: "Nothing really."
Cons: "Flight was canceled. They called it a delay but 14 hours is a little long for a delay. I had to research flights out of Lima myself and offer them options to get me home. They were able to schedule me on a different flight from Lima to Orlando then on a different airline from Orlando to Denver. Before I left Lima, they shuttled us to a hotel 30 minutes from the airport. Again, if I hadn't checked on the shuttle back it would have never came and I spent most of the 2 hours at the hotel trying to get confirmation that they would send a shuttle in the morning. They kept screwing up the time. They originally thought we were leaving on the LA flight later in the day, we corrected them and set up a time, 45 min later they screwed up the time and we would have been late. It was incredibly unorganized and not at all reassuring. If I hadn't come up with this alternative option, they would have sent me to LA 14 hours late, would have stayed a night in LA and flown to Denver the following day. Really felt like I held their hand through the process, not the other way around."
Pros: "Ok todo."
Cons: "Todo regular sin comentarios."
Pros: "Very confortable, and the boarding on ttime"
Cons: "A baby cry all the time.... :/"
Pros: "Everyone was friendly and welcoming."
Cons: "The cabin was hot. I usually bring a sweater and a blanket to keep me warm but this flight had me wanting to peel off all my clothes and sit around in my skin (shout out to Shel Silverstein). The food was adequate."
Cons: "Number of the gate unavailable at the screens. The gate number only appered 40 minutes before departure (10:00 am, flight time 10:42). There are traveleres with connections since 6:00 am.!!!"
Pros: "Service onboard was excellent, food was good, entertainment choices were great, fairly comfortable even in economy."
Cons: "We were delayed by about an hour but there was no communication in ENGLSH as to why. My Spanish is minimal so more information in English, especially during unforeseen events that we may not have the vocabulary fir would help."
Cons: "Not enough ice for drinks."
Cons: "Not enough ice for drinks."
Cons: "4 hours delay"
Pros: "Very good service and attitude from everyone. Very helpful and courteous. Comfortable seats, good entertainment and good food offered by friendly flight attendants."
Pros: "Overall the customer service was excellent. The flight attendants are bilingual and ensure that you are comfortable and fed."
Cons: "We still haven’t left Dayton."
Pros: "Crew was nice and professional."
Cons: "Freezing, one hour wait on the tarmac before takeoff meant one hour delayed arrival. No TVs in seats, no meals on six hour flight."
Cons: "Flight was late"
Cons: "Had terrible seats with no reclines and near the bathroom. They charge extra for better seats, they should offer something in return for below average seats."
Pros: "The pilot was very apologetic about being delayed but we were able to catch the flight because it was delayed for about more than 2 hours."
Cons: "It was cold in the beginning of the flight. We were delayed at the first flight and when we got to the gate there were no one available at the gate to check us in. We had to go to customer service to get on board."
Pros: "Flight crew was pleasant and efficient. Everything was on time."
Cons: "Cramped seats with zero leg room."
Pros: "All was great - we even arrived early."
Cons: "Not even a cracker"
Pros: "Flight crew offered me compensatory AA aadvantage miles for screen not working"
Cons: "Screen did not work on video display. As always, seat was terribly uncomfortable. Felt like I was sitting on a wooden playground bench."
Pros: "Got to see The Shape of Water from DFW to PDX in advance of the Oscars! Nice clear image and sound. Thanks American, you've upped your game from a few years back!"
Cons: "My check in bag it’s lost got wrong boarding pass even when I told them I had electronic boarding pass on my phone. Really disappointed with this."
Cons: "Left 2 hours late from Bogota"
Pros: "Everything, crew, plane was clean, service was better than the previous international flight. Nont"
Pros: "I liked the way the Pilot (Captain) addressed the passengers before and after the flight."
Cons: "The wait at the customer service counter in the terminal at LAX."
Pros: "All went well"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "Nothing. Had a family emergency"
Cons: "I had a family emergency and had to buy a ticket to Pittsburgh to get home instead of going to Portland."
Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."
Pros: "We really enjoyed our flights with American Airlines. From the counter to the stop on the plane everyone was great to work with and very friendly"
Pros: "The agent at the desk helped seat us together after our disastrous 1st flight. Crew was friendly & upbeat, great service."
Cons: "Old plane No entertainment No place to plug in/charge devices."
Pros: "Everything went very well."
Cons: "No room between seats."
Pros: "Flight attendants were polite and friendly during beverage and snack service Seats were clean and recently reupholstered"
Cons: "Two people got removed from the flight for seemingly no particular reason prior to departure, and looked quite unhappy although there were no strong words. Very small seat pitch Long delays for maintenance and runway Annoying ads for AA credit card over the intercom prior to landing No USB ports"
Pros: "Comfortable first class seats for a regional airline, although no food or entertainment. Flight attendants were great, very friendly and they checked up on us often. On time departure and early arrival. American Airlines has always been great for me. Will be back"
Cons: "No food in first class, but it was only a 2 hr flight on a regional"
Pros: "Flight was moved from Philadelphia to Dalllas...no problem"
Cons: "scanty food from Dallas to Porltand"
Pros: "The boarding was super fast as well as exiting, WOW!"
Pros: "Boarding was very quick, they called the groups quickly with no lag time in between."
Cons: "I think this was the most cramped airplane I have been on. It was so uncomfortable and I would think that they would take this into consideration since it was a red eye flight."
Pros: "I got there safe and there was some entertainment"
Cons: "seats small and not real comfortable."
Pros: "All connections-smooth"
Cons: "Only airline we flew that didn’t have pre boarding for families with small children."
Pros: "We did not take this flight when its schedule was moved back, instead taking one LHR-SEA that would get us home at a reasonable hour."
Cons: "The change by British Air in flight departure/arrival times. The resulting adjustment was costly and we were unable to get "extra" seating on the long leg of the trip by the time we were notified of the changes."
Cons: "No entertainment, no food"
Pros: "Value for money"
Cons: "The staff doesn't hold passengers accountable to carry on bag size and additional bags. It results in cabin luggage storage being full before 3/4ths of the passengers board."
Cons: "our flight was delayed, and no other options"
Pros: "On schedule and met all my expectations."
Cons: "No complaints."
Cons: "No complaints."
Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."
Pros: "Nothing unexpected happened"
Pros: "Good options of entertainment."
Cons: "Bad service of few members of the crew. Always seem to disturb them. In the long flight, they never pass to offer water (flight Bogota-Barcelona)"
Cons: "Narrow seats . No plug in for music or phone .. Bare minimum for same cost as better flight"
Pros: "Fast boarding"
Cons: "My entertaiment system was broke, I let the crew know about it but they never pay attention on this issue, seat 13F"
Pros: "Accuration and responsability"
Cons: "Long conection"
Cons: "Booked flights together yet sat apart.. kid kicking back of away just uncomfortable"
Cons: "Terminal at LAX requires a bus."
Cons: "Could not get voarding pass although an AA plane the ticket as tgey called it was co partner with LATAM, so American would not talk to me and LATAM could not help either. Eventhough I was talking directly in the LATAM lounge with a representative. Ridiculous could not obtain a seat assignment until I arrived in Bogota, there I found out that the flight was overbooked and ended up having the last of a center seat."
Pros: "Arrived 25 min EARLY for a change!"
Pros: "Flight cancelled. Got routed through Aviancs."
Cons: "Cancelled and put me on a flight over a day later with no hotel voucher"
Pros: "Crew was nice including those helping with boarding. Smooth ride."
Cons: "Limited snack options."
Pros: "QUE SEA PUNTUAL"
Cons: "Having to pay extra 24 hours in advance for a seat. There were no available "free" seats 24 hours before flight time."
Cons: "Flight delayed for two hours and then eventually cancelled!"
Pros: "Our flight was 20 minutes lite but the flight crew was Great at letting us know what was going on."
Pros: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Cons: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."
Pros: "The older planes of United Airlines could use some remodeling. The entertainment system with controls in the middle of the arm rest where the elbow rests is such a bad idea, didn't even bother with this crappy unintuitive system. It was annoying and flashy with bright advertisements or something popping up on a night time flight just sooooooo annoying, turning it off was not intuitive and had to ask the flight attendants how to turn it off during their very busy work of handing out packages with five miniature pretzels and drinks to the passengers, was happy to get a whole cab of juice to myself though."
Cons: "Again, seats are too close front to back."
Cons: "Upon approach we were suddenly deverted to Seattle. I had a few issues. Number one you could not hear the pilot so that made it worse. The lack of communication was horrible. I have been on flights when there has been clarity given a change in plans but this was bad. We sat at the gate for an hour and a half, again no real communication, the fligh attendant t hope was joking when he said there was a half a bottle left for the whole plane...much later we were served water. Announcements were made but no clarity. We were told to collect baggage at number 2. Get a voucher for a hotel. After deplann9ng about 25 of us stood in line at the customer service desk where there were two staff working slowly. Then after an hour they announced we were in the wrong place, couldn't that have been explained earlier? Once we made our way out of the terminal to the ticket count the line was all the way down the hall. still with little info we waited. We landed at the alternate airport at 945, at 130am I had my vouchers, the food not useful until the following day, the hotels were full, no one picked up the phone for the shuttle bus to the hotels. I finally elected to sleep at the airport on a bench. We had actually all been reassigned a flight on our same plane. So I am not sure why we had to wait in line all that time. Our bags were not removed from the plane an irritated baggage claim attendant told me. It was a mess. The flight the next morning was fine, short, without problems for me. united needs to work on its communications. It would have been helpful to have someone out side running the line giving out info. And at customer service they should have been paying attention to their line. Would have been helpful."
Pros: "Excellent as expected."
Pros: "Overall okay everything was on time."
Cons: "There was no entertainment, no power outlet on one flight, they charge for access to there Internet. No Tvs on the back of the seats"
Pros: "i liked that the flight was smooth and departed/arrived on time and the crew was fairly friendly."
Cons: "i didn't like that i paid for an upgrade to first class and received mediocre service (they ran out of dinner choices by the second row, not very attentive to drink/water refills); also, despite the priority tag on my bag, it was the very last one unloaded off of the plane. the entertainment wasn't working properly and wi-fi is not included in first class services."
Pros: "I appreciated that we boarded quickly. Again the crew was great!"
Cons: "We were assigned seats that didn't recline, and we'd been travelling since 4:30am Pacific time. Flight was full so we were stuck. Our electrical outlet was smashed and unusable to charge my phone, which I needed for sending work emails and contacting clients. I was surprised that there was no free content on the tvs. I actually just wanted to see the map and it required I pay."
Pros: "Crew was great even on overnight flight"
Pros: "Very kind and curtious flight attendants to and from my destinations. Great service! Wouldn't hesitate to plan future flights with United again."
Cons: "I had no complaints or dislikes."
Cons: "Horrible delays and reboarding and then none of the crew tried to make anything better. My flight attendant practically threw one of the cheap bags of snacks at me"
Pros: "As a devoted southwest fan, My experience on United was a pleasant one. Friendly crew, nice updated plane. Seems like United is truly seeking customer satisfaction and realize the airline business requires customer service and care!"
Cons: "Seats are still pretty small and tight!"
Pros: "Easy to print ticket, United employees readily available."
Pros: "Loved that the steward did everything possible to make sure that my service animal and I were completely comfortable for the flight."
Cons: "When I checked in the attendant tried to charge my service animal as a pet, even though I called in advance to let united know I was traveling with my service animal."
Pros: "standard flight"
Cons: "my luggage didn't arrive till over 24 hours later"
Pros: "On time and people nice"
Cons: "Everything. Very good"
Pros: "Everybody help me good information Thanks"
Cons: "I am 6' 5" and my wife is 6' and we are both thin. She had the middle seat and I had the window. There was not enough leg room and we were squeezed in shoulder to shoulder. This was for the flight from San Francisco to Portland."
Cons: "Our flight was delayed 3 hrs due to lack of maintenance of the plane and we had to all get off to wait for the next one. It was also overbooked."
Pros: "We left on time and got in 40 min early, direct flight, crew was friendly"
Cons: "Seats were smaller than usual flights, no window seats left when I checked in, under seat leg area small, the TV was repetitive and no music options, if there were plugins on the flught!, they were hard to find. No free WiFi for T-Mobile in flight texting, standing in line while waiting to board after walking all day...the boarding took ages and people kept cutting (first class, disabled?)...it'd be nice if the crew acknowledged why people were taken out of order like "okay, first class you're all set!" Or "thank you for your service" so we knew it wasn't 20 people randomly jumping the line."
Cons: "It was delayed by 3 hrs"
Cons: "Tv control did not work, cabin in my área very hot"
Pros: "The crew on this flight was maybe the best crew I've ever had in a flight. Extremely friendly and personable."
Cons: "Wifi and entertainment was not available I this flight"
Pros: "The flight crew apologized and kept everyone informed."
Cons: "The plane was having mechanical problems. Once it was determined that the problem couldn't be fixed it took the airline quite some time to locate a new plane. They should have started working to identify a new plane sooner. Ended up arriving in Portland after 3 am."
Pros: "Eplenty of leg room. Very nice flight, no complaints,nothing I didn't like"
Cons: "My seat was changed within a half hour of my flight and I wasn't notified until right before I boarded and had to refresh my e-ticket. I wouldn't have waited for group 5, when in reality I was group 3. and then because of this I had to turn over my carryon because no room for group 5 carryons. Also I like to have an aisle seat, and was squished into a window seat."
Pros: "Lmnot full flight"
Pros: "It's helps when the plane has extra seats"
Cons: "No inflight entertainment that I could see?"
Cons: "It was an enjoyable trip, no complaints whatsoever."
Pros: "Same as above."
Cons: "Same as above."
Pros: "Seats were fairly comfortable"
Cons: "Only one free snack option and I don't like ranch flavor. A bag of popped corn is $4"
Cons: "The seats didnt have a lot or room."
Cons: "Why does it take 45 minutes to board a plane? Way too long."
Pros: "3 seats shared by 2 psgngrs. Clear window."
Cons: "Couldn't give me a 1st class upgrade for NO reason??? I said "Please""
Pros: "Food was great."
Cons: "Pay per view.. Not good at all."
Pros: "As a pilot i don't care about the food, never eat it. I care about safe aviating and that we had all the way down to minimums into New Orleans."
Cons: "Don't much like being treated like cattle, but compared to flying my own aircraft this is practically free and totally safe."
Pros: "I upgraded to first class, which made the flight much more comfortable. The crew were helpful and friendly."
Cons: "I avoid flying whenever possible, as it is generally not a pleasant experience. Boarding was a mess."
Pros: "vinyl not cloth seats"
Cons: "The "free" movie service offered did not work on the flight to or from our destination. The seats on United seem smaller than other airlines."
Pros: "See above"
Pros: "Thank you for using Boeing aircraft! Akong with being an American made aircraft,even the small 737 is so much larger and comfortable than the any Airbus, sure makes your flight more comfortable and user friendly with the necessary leg room and overhead luggage compartment. My girlfriend and I just took a flight to Hawaii using American Airlines, and we were disappointed to get an Airbus every leg of the trip. I am 6'4" and those Airbuses have no comfort side to side or front to back, and I always have to see my chiropractor afterwards. You can't even get small carryons into their tiny overhead luggage compartments. I have flown United Airlines before and remembered that most of your aircraft were Boeing, so I chose this trip with you. Very comfortable flight and I look forward to my return trip. I will continue to Fky United Airlines from now on. And thank you for the new safety instructions video. It catches your eye and keeps you paying attention, and has humor too. Thanks again everyone at United"
Pros: "Horrible Delay and inaccurate time updates.. they postponed for 4 hours while giving hope every half an hour"
Pros: "Loved the baggage options with carry on baggage. So convenient."
Cons: "The seating was tight in economy. Hard to stretch."
Cons: "This was the only flight on United this week that wasn't over-booked. Still, seats were small and uncomfortable."
Pros: "Thanks for the upgrade"
Cons: "Thanks for the upgrade"
Cons: "Not comfy"
Cons: "I think free access to movies or TV would make the flight more enjoyable. I know I could have paid but sometimes I just feel like I'm being nickelled and dimed. A quick scan revealed very few paid-for programs on screens so you would probably make more in good will than you would lose financially."
Cons: "Flight was rescheduled twice! And when I called to see if it was going to get canceled they said that it might still take off at the original time, even though I got 2 emails saying it was rescheduled. This made it really frustrating because we would not make it on time if it took off at the originally scheduled time! We rushed over to the airport just to be told it was taking off late again! So we waited at the airport for 2 more hours!"
Pros: "It took me from point A to point B."
Cons: "Baggage fees are ridiculous. Never again with Spirit."
Cons: "We were stuck for over 30 minutes at landing gate."
Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."
Pros: "Crew was helpful."
Cons: "They home of the bare fare is just that, bare. It gets you to the door of the airplane. Just you, no bags or carry on, no seat, no food. Also bag weight limit is 40 lbs compared to 50 in other Airlines. When you add up the price difference is minimal unless you are willing to travel with only the clothes you are wearing. Flight delay was the cherry on the cake. First time and last time for me."
Cons: "I understand that spirit is a cheap airlines particularly serving those without luggage; however, when having luggage I spent $200 for a flight to pdx to lax - not a good deal. $200 for that flight should come with some kind of incredible perks which is not the case with spirit where you don't even get proper flight updates on the screen or tray tables. Also, it is clear that your airlines prey on those who follow directions as I saw handfuls of people walking through the gate with their luggage and not being charged, my boyfriend/travel companion for example paid nothing for his luggage, disregarded all memos via loud speaker and walked on with his unpaid for luggage. The experience with spirit was undesirable in every way and I will never chose this airline over another (luggage in hard or not) after the poor experience and being completely ripped off. I plan to share this message with social media and yelp sites as well."
Cons: "I didn't have a flight on spirit, they rebooked us on Delta."
Cons: "Flight was cancelled"
Pros: "Seats had enough room"
Cons: "No pretzels"
Pros: "We thought we were getting tickets at a reasonable price."
Cons: "The price would have been reasonable if we didn't have to pay extra for EVERYTHING."
Cons: "Arrived for a conference and did not get my checked baggage back. My flight arrived Tuesday night in Portland. I was already tired because we had a layover in Vegas from O'Hare. After waiting for my highly anticipated bag this tired Spirit employee came up to my and told me that it was probably lost and made me fill out a sheet without explaining it. I finally gave in so I could leave while signing over to the devil. The employee told me to call at 5am because they would know where my bag was, but no one answered. I then called later in the afternoon to get employees who had no idea. I had not much choices for clothing so I had to borrow and buy some new things because it was already a couple days in. I finally got an answered call the morning of Thursday that they found my bag and they'd ship it out to me. Got a call at 3 am Friday morning and finally stumbled out into the darkness while a flash light was blinding my face to FINALLY get my bag back. NO one ever called me to tell me about my bag. HORRIBLE SERVICE. DO NOT FLY. PLEASE."
Cons: "Flight was delayed 3 hrs"
Pros: "Crew did their job."
Cons: "Spirit airlines is terrible. Makes you pay for everything. Boarding was confusing. Seats were the most uncomfortable I've ever sat in."
Pros: "I hate Spirit. I really do."
Cons: "I get that this is a low cost carrier. But their business isn't really being low cost-it's tricking you into paying more for stupid little things. Like, I didn't pay to check bags when I first checked in, and then tried to later (online, 20 minutes after check in) and it cost $10 more per bag. Then, when we got to the airport, we were told we had to have our boarding passes printed out before we got to the ticket agent or they would charge $10 per effing boarding pass. Seriously. No option for mobile boarding pass, of course. After you pay for bags (you pay to CARRY ON a bag) & getting an assigned seat, this is not a budget alternative. It just sucks."
Cons: "Plane was malfunctioning and we had to wait on a congested plane with no updates. The anxiety pushed me into throwing up consistently for the whole over two hour flight. As we took off the plane was making a terrible noise that nobody has ever heard on a plane before. No explanation on any of it. The pilots also flew slightly erratically when making our climb..... The worst flight ever. We will never fly on your airline again. The flight attendant did give an apology at the end of the fight but it was not nearly enough."
Pros: "Courtesy was exellent"
Pros: "No crew members are constantly going up and down the isles selling or passing out food."
Cons: "The trays in front are laughable and no reclining button."
Pros: "Flight unvenetful"
Cons: "Spirit website is absolutely horrible. Gate staff was horrible - very grumpy While a new plane, the seat had no padding. I won't choose Spirit anytime soon, even if Spirit's connections are more desirable."
Pros: "I got there"
Cons: "I was delayed to point where I almost missed my connecting flight, but guess what? That flight was delayed as well! Getting there wasn't so bad, but the return trip was awful."
Pros: "I was sort-of on time, and paid a sort-of good price for the tickets."
Pros: "it was crowded but not full. Three adults with bags under the seats in one row is too cramped for a long flight - or even just over an hour if you have long legs and aren't petite. One guy moved to an open seat after about an hour and everything was tons better!!"
Pros: "I cannot think of a single positive thing to say about my experience."
Cons: "Our return flight was cancelled after being delayed twice. In the end, we sat in the airport for 7 hours. Spirit did not offer any compensation or apologies. We spent the next hour trying to find our checked bags, which did not appear on the baggage carousel where we were told they would be. It turns out they were dumped by the unmarked, unattended Spirit baggage office. To make matters worse, CES (massive international trade show) had just started in Las Vegas which means all the rooms went up 2-3x the normal price. Our new return flight was also delayed by 2 hours the next day. More sitting in an airport. Then we get on the plane and we're told the one of the bathroom doesn't work. They say they're not going to delay the flight to fix them. Just kidding, we sat on the plane for an hour as maintenance crews played with the bathrooms for over an hour. Not to mention the plastic buckets they call seats are incredibly cramped and uncomfortable."
Pros: "My own downloaded movie that I watched on my phone. Also needed/enjoyed the 2 bottles of wine that I purchased."
Cons: "Tight seat and screaming child right behind me, even after paying extra for the seat. Ugh!"
Pros: "The lady that did my check in was very nice and welcoming"
Cons: "While I was standing at the line waiting to give my suitcase, another attend was available but she was besy talking to her friend the second attended, so when I stand there for a few min and no body was there , I approach to the attendant that spoke to her friend and she gave my that attitude and send me back to the line . So eventually the lady that was besy got me and took care of me , but was rude !!"
Cons: "See above."
Pros: "Free hotel and food. They also provided for a taxi to and from the hotel."
Cons: "They sent the plane 30 minutes prior to when I, and 36 others arrived on another delayed flight."
Cons: "Cancelled it with no explanation Lengthy phone call"
Pros: "Not much to like about their service. Not worth the ticket price, there are all these hidden fees. No customer support. Flight insurance offered is missleading. Awful horrible bad pewtrid service."
Cons: "I purchased the flight insurance just in case plans neede to change, and they did. I flew my first leg with a different airlines; I needed to get to my destination sooner than I had origionally booked. Spirit makes it difficult to speak with anyone so I could not communicate my change. My return flight home was canceled even though I had paid for it. They would not help me return home at all. Spirt is awful. Their travel insurance is missleading. Spirit is the absolute worst as far as customer service. I cannot say enough bad about their service. Don't bother calling any phone numbers given, you'll be on hold hell for ever, with no pathway leading to speak to an actual human. RIP OFF."
Cons: "The lights were on the entire night flight, and got brighter when advertisements were being made."
Cons: "They wanted to charge me for a bag I'd already brought on previous flight with their airline. Again, it was a last minute booking, which was unquestionably cheap, so I can't complain too much."
Pros: "Crew was polite and rapidly boarded."
Cons: "Our plane was late to arrive, then had computer issues. We were delayed about 2.5 hours to our arrival."
Cons: "My first flight was delayed so much that, even though the second flight was also delayed, Spirit Airlines did not allow me to make the connection. Compensation was a hotel room until 12pm (even though the make-up flight is scheduled for almost eight hours later, at 7:55pm), taxis to and from the airport, and three $7 vouchers. Who can get a decent meal in a tourist destination for $7??? Will avoid this airline at all costs in the future."
Pros: "My re-booked flight was on Alaska Airlines and was much more comfortable than the Spirit flight would have been."
Cons: "I had to stay overnight when I could have made my original connection but wasn't permitted to board."
Cons: "The flight was delayed 2.5 hours. This crew was frienldier than our earlier flight though."
Cons: "There were several open seats and no one was allowed to go in the exit row. Not safe. Also boarding people were rude. I won't be flying spirit again."
Cons: "I was pretty turned off by spirit asking me 4 times for money to make their production more green, when they don't have mobile boarding. It seems blatantly scammy since they charge $10 to print the pass for you. I'd like to know the percentage of people who fly to a destination and have reasonable access to a printer so they can print their return flight home. I'm never flying spirit again."
Cons: "Spirit airlines scammed me and was a terrible value. I bought an inexpensive ticket ($70) without realizing that I would pay more than the flight for my bag and carry on ($85). The flight was delayed over 2 hours due to maintenance, so I missed the greyhound bus I needed to catch, and the people at customer service offered no reimbursement. They charged for everything (even water!) on the plane and I was only able to get water for medical reasons (once I told them I had a headache). The staff was rude and unapologetic. I usually fly southwest, and will do so in the future, because it is a much better value, considering they don't charge for bags and are usually inexpensive."
Pros: "Crew was friendly"
Cons: "- Baggage limit is too low. Started paying penalties at a weight below the industry standard - Boarding took too long, we were a little bit delayed - Too much turbulence - Baggage took to long to be available.Some people missed their connection"
Pros: "It was very easy from start to finish!"
Pros: "quick flight once in the air"
Cons: "Incoming flight was late, seats are to close, would not take for a flight over two hours. Did I say the seats are too close."
Cons: "No food"
Pros: "It was cheap but they make you pay in other ways."
Cons: "They make you pay $50 for your luggage and then they charged me another $25 for being 10 Lbs over weight. Everybody was complaining - no drinks served - they wanted to charge me for a glass of water - they wanted to charge me $9 for a seat reservation - the seats were all jammed together - the flight crew were fine but the ground crew looked at me like I had just "broken wind" when I complained about their over charging and the like - the whole thing was an ordeal and I felt like I had been scammed... big time."
Pros: "Staff was good and professional. Flight was timely and check in was smooth."
Cons: "I didn't know that no bags are included in the fare, checked or carry on. I had to contact spirit seperate from kayak and pay an additional $140 for 2 bags and $20 to sit next to my wife. This additional charge made my flight more expensive than the airlines I usually use. I also had to decline pages of extras from spirit"
Cons: "Worst customer service ever. Waste of money and time"
Cons: "Had to pay for s carryon it should tell you that won'the fly with them again"
Cons: "They leave out the carry on bag fee and mention nothing about it during checkout. $50+ per carry on bag for each flight. They have no free water or snacks midflight. Snacks I understand, but no water?? Really?"
Pros: "Spirit Airplanes -THE BEST!!!!!"
Cons: "Crazy unclear fees. Horrible."
Cons: "5 hour delay, terrible communication, poor customer service"
Pros: "The employees were very nice but put into a bad position by their management"
Cons: "When a flight is booked, pilots should be scheduled. I understand that things happen but communication is key. Telling people that the plane is here and we should be boarding soon is a big mistake when you do not have pilots ready and available. Stop over promising and under delivering."
Airlines flying from South America to Portland have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from South America to Portland
Masks required on board, masks provided on flights from South America to Portland
Social distancing seating
Middle seats unavailable to book on flights from South America to Portland
Testing for antibodies, testing for symptoms for flights from South America to Portland
Waiving of change fees. Search flexible flights from South America to Portland