Find cheap flights from South Carolina to The Big Island

Pros: Reasonable legroom
Cons: I was hungry but couldn’t eat the bbq turkey sandwich. Didn’t like that there wasn’t a screen to show movies or show where we were on this long flight.

Pros: Fly monthly with Alaska and never let me down.
Cons: Nothing

Pros: Very well looked after, couldn’t ask for more.
Cons: Nothing, perfection.

Pros: I was given an exit row seat since there were so many open seats and it reminded me of flying before 9/11. I’m 6’6” and pre9/11 I was always ushered to an exit iris seat. So it was extremely thoughtful of the check-in agent to do that for me.
Cons: The flight crew, check-in agent everyone was awesome and the flight was a real pleasure.

Pros: The crew was very kind and helpful.
Cons: My family and I were seated near the back of the plane (5th and 4th rows from back),near bathrooms, and kept smelling gross smells from back. We all smelled like toilets after this flight. This plane definitely needed better ventilation/better sealed bathroom doors.

Cons: Left on time, landed early and everything fine.

Pros: Excellent crew. Seats pretty comfortable and fair leg room for economy
Cons: Good choices of movies and shows, but was tricky getting access.

Pros: Crew was very pleasant. Free wifi and available free movies/shows were great.
Cons: Seats too small, not very comfortable and no leg room.

Cons: One of my better flights on Alaska. The chicken sandwich was very tasty, the crew was great, they made sure I had what ever I needed. Water, coffee, food & more than once

Cons: Flight 4 hours late.

Pros: Love the service from the crew , very Polite and courteous
Cons: They don’t offer the Hawaiian Mai Tai’s on the flights to Hawaii

Pros: Air terminal was great. Rapid TSA throughout. Effective flight attendants.
Cons: Food was marginal. ENTERTAINMENT was self provided.

Pros: The crew is very kind an helpful , the seats are comfy and flight was nice and smooth and got to destination early .

Cons: Crying baby and turbulence. Nothing in anyone’s control.

Pros: Friendly crew
Cons: Families with small kids and babies should be seated together and not scattered about the plane.

Pros: They were friendly.
Cons: All pluses.

Cons: The crew seemed like it was their last leg of he day and were very snappy with many of the passengers. I can understand them being perturbed but it was a little excessive since we were all upset at the hour delay on the ground.

Pros: Missed floght
Cons: Alaska overbooking to 107% (TSA’s explanation) at security checkpoint D at SFO FROM 10-1am caused many missed flights and many disgruntled passengers due to TSA agents being incredibly in hospitable.

Pros: Fast and organized check in and boarding. Friendly staff.
Cons: Expensive airline food. Meals should be included for long flights.

Pros: I liked that we were going to Hawaii.
Cons: No entertainment no food only 1drink service. Staff seemed generally unhappy and burdened by passengers.

Pros: Loved that we arrived early and were provided delightful snacks and complimentary drinks.

Pros: Flight was on time and arrived on time
Cons: No free entertainment options for a six hour flight

Pros: Air vents let very little air flow so it was pretty warm during the entire 5 1/2 hrflight. 737-900 has lane.
Cons: Temp was warm

Pros: Again I had premium sitting, very comfortable. I did have a meal, coconut chicken and jasmine rice. It was tasty but I wish they had given out a packet of soy sauce.
Cons: There were fewer people on this flight and I had the whole row to my self. Unfortunately I was in row 6 behind 1st class that had the pullout trays. So I was not able to lift the arms in between the seats and stretch out.

Pros: The crew on the plane was so great. Really friendly so helpful. I wish I could remember all their names but Ken really stood out. He was such a happy and kind steward.
Cons: This plane was on the old side. But still clean and the crew was great.

Pros: Alsaka rocks. They we lovely from check in to the get off on to the tarmac in Kona. Got to go out the back door or the plane.

Pros: Pleasant flight
Cons: NO WINDOW SEAT! Bummer!

Pros: The friendly crew
Cons: Would like to have gluten free good amd snacks avsilable

Pros: The airport staff was delightful and I had no problems whatsoever.
Cons: tge a la cartel meal options were spartan and expensive for a very long flight.

Pros: The crew were very curtious.
Cons: Tge entertainment part could be much better.

Pros: Everything! Leg room, friendly crew, good food. Easy check in.
Cons: Not applicable

Pros: tablets were perfect for my seven year old.

Pros: Lots of room & the meal was a pleasant surprise
Cons: I REALLY could have used internet/wifi and a 110V power outlet - just about everybody else has one or the other or both.

Pros: The Attendants were gracious, & very helpful. It was not crowded, therefore i was allowed to have a row to myself. The seats were pretty comfortable. The lighting was fabulous and cabin temperature was comfortable.

Pros: Very friendly crew. Efficient boarding.
Cons: Small selection of movies. Must use one's own portable device to view movies, or rent one of their tablets.

Pros: The crew were very nice and accommodating.
Cons: You had to pay for food for a 6 hour flight, come on. You had to pay for a tablet to watch movies or tv, Come on. The seats felt thin and for a 6 hour flight, Come on. This is from Sea-tac to Kona.

Cons: I made the mistake of wearing shorts and a t-shirt. Would have loved a blanket but they don't have any. The crew did ask for the temperature to be increased a bit though. Just a quibble....

Pros: Only one host was good and rest air hostes were rude
Cons: There service was bad ... bad seats in first class ... no entertainment ... tablet they gave me went dead in 30 min ... won't give another out ... counter girl was rude and I told her I am status holder with American Airlines and I can have 70 pound bags but she was like no 50 is the limit and even I was flying first class till bag limit was 50 lb ... over all bad service and I will not fly again with Alaska which is considered the number one airline in USA ha!!!

Pros: Punctuality was excellent! Crew was good. Seats were comfortable.
Cons: There is no entertainment provided and the Wi Fi didn't work at all!

Pros: The staff was very attentive, friendly, and accommodating! Getting free mai tais half way through the flight was a pleasant surprise.

Pros: The power outlet...
Cons: that it didn't have tight enough holes to hold the plug in place (it would keep falling)

Pros: the upside was that legroom was ok--i'm 6'2". plane did leave on time.
Cons: 1) not that alaska does any worse than others, but boarding is increasingly unpleasant. 5 grades of 'rewards' groups boards, then children, then military, then the elderly, etc. by the time people who paid full fair for their tickets board there's no overhead space left. by charging for any checked bags, the airlines are creating a very stressful and disorganized boarding experience; 2) the ambiance is just dull: cheesy music, dull, grey colors, poor lighting, etc. it just feels as if you're in a space designed by someone with no taste--and this is from the company that bought and killed virgin!? 3) the food is the same cheese plate and tapas plate i get on other airlines. 4) no special greeting upon boarding. it wouldn't take much to make the entire experience pleasant, but alaska and others don't feel the need to make the effort.

Pros: tablets to keep kids busy, flight was on time
Cons: flights changed times, our original seats were lost and upgrades cost $80 per person

Pros: Quick boarding, good seating I didnt assign. Quick in flight beverages offered food,entertainment.
Cons: Had to purchase food,entertainment, 2/3bathrooms for coach all in the back of cabin none in middle or front.

Pros: Accommodating to pets on board. Very helpful attendants and friendly staff overall. Always pleasant to call Alaska bc they are personable.
Cons: I spoke with someone a month in advance and reserved seats, and booked a pet. The night before our flight I requested wheelchair assistance online. When we arrived they didn't have us down for assistance, didn't have record of the dog and had switched all our seats so we no longer were together or had an aisle. They rectified as best they could and were, again, very friendly. Just somehow miscommunication between the lines.

Pros: Friendly and had great food options! The flight attendants were consistently available
Cons: The flight attendants all seemed really tired and did not have an exceptional energy or positive attitude. The announcements were very difficult to hear because the person speaking was mumbling.

Pros: I am a flexible, thin, 5'0" person and had a hard time sitting on that plane! Ugh. I don't know how bigger people make it through the flight.

Pros: Crew was top notch
Cons: Waiting for late ppl.to board. I get there 3 hrs early because it's considered an international flight. Left an hour late. Not happy about that.

Pros: more legroom, agent allowed me to move to a row with an empty seat.
Cons: I think the "free" maitai was pretty awful.....would skip it next time. Hardly representative of island quality.

Cons: Wrapped glassware in checked in luggage. Glassware looked so broken as if someone jumped on the suitcase. Never saw crushed glass like that.

Pros: I honestly like the fact they load the plane from the back to front rows.
Cons: Additional snacks and drinks cannot be purchased. It would be nice to have more bottled water or additional selections.

Pros: Amazing crew! No flight cancellation!

Pros: The aircraft was extremely clean. Crews were helpful and patient with passengers as they boarded and asked questions.

Pros: Accommodating a lot more than American Airlines.

Pros: Calm and safe, just like I like it.

Pros: The crew was amazing and the flight was fast and smooth. Seating was great
Cons: Nothing needs to be corrected

Pros: How ferindly they where get on airplane and caring they where the hold time on the flight
Cons: They bathroom up front airplane should be first class and back airplane have there bathrooms

Cons: Traveled Comfort Plus. Looking really crowded in the main cabin.

Pros: Flight crew was very friendly and helpful. The drink package for comfort trip was fantastic and worth it.
Cons: There was zero entertainment inflight and logging onto Wi-Fi was very difficult. I would rather have had free Wi-Fi and a screen to watch movies/games on rather than or in addition to the drinks.

Pros: Crew was great
Cons: Thermostat broke, wi fi didn’t work. Temp 60 degrees entire trip. Sucked

Pros: Amazing crew

Cons: Pay close attention when boarding in Cabo as they board multiple flights out of the same gate and it could be easy to get on the wrong bus.

Pros: Terrible seats! It keeps getting worse.
Cons: Timing of leaving the airport! It was delayed and I missed my international flight

Pros: Delta as always top notch!

Cons: The Male flight attendant was rather rude

Pros: Crew had pleasant personalities.. not stoic annoyed faces
Cons: People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher ..

Cons: I had window seats on all flights and was boarded after those in middle/aisle seats 3 out of 4 times. Less legroom in the cheap seats. High whining pitch on speaker during announcements on last leg.

Pros: All ok

Pros: I loved the flight attendants and the desk staff everyone was so friendly and made me want to travel delta again.
Cons: Delta doesn’t offer military spouses free checked bags and I found this out at the airport. It was disheartening, but at least it’s Delta and not the airline that is supposed to represent America.

Pros: The crew friendly and very helpful, food was amazing aircraft was clean. Very happy thank you

Pros: Flight attendants
Cons: Food

Pros: Everything
Cons: No chicken sandwich.

Pros: excellant movies

Pros: Pilot welcome to the plan was very nice seats was comfortable food was good
Cons: Crew attaitude is not really pleasant with passengers

Pros: Short flight! Crew nice enough!
Cons: Boarding seemed slightly delayed

Pros: Staff

Pros: Good staff, plenty of room, comfortable flight, smooth flight
Cons: Some passengers behind me didn’t get snacks and drink

Pros: Very friendly crew
Cons: Lack of subtitles on available movies & series

Pros: We were early, I had free Wifi, I love Delta!

Pros: Loved the roomy seats and the upgrade wasn't terribly expensive
Cons: Nothing

Pros: The flight was barely half full so we were able to spread out and I was able to enjoy an exit row seat with no neighbors.
Cons: The seats are still narrow even in comfort class and I’m 5’11” 175lbs so by no means overweight.

Pros: Nothing
Cons: The poor service provided to customers when a flight gets delayed, there was no explanation, no gate, we were walking around the airport without any information and the food voucher barely cover a meal.

Cons: My flight got cancel two days in a row due to outrage power in atlanta.

Pros: Very pleasant customer service, excellent bag delivery service.

Pros: The food is delicious and there are healthy choices, the staff helped me put my carry on into the overhead bin, which was super helpful because I'm only 5ft tall
Cons: The entertainment selection was not that good. They had some new movies but nothing you could turn your brain off to. The selection on my second 50 minute flight with delta had more options and variety than my 14 hour korean air one...

Pros: Quick boarding/unboarding.
Cons: Wouldn't allow me on earlier flight, when there was room, without change fee

Cons: I forgot my wired ear phone so I purchased the earphone. I knew i shouldn't expected anything for $2 but really I couldn't hear anything at all to watch the movie. It's used to be free, now even paid the quality of the stuff is really suck.

Pros: Snack choices updated aircraft
Cons: No entertainment options

Pros: I fly non Rev so it's great to fly economy comfort for free
Cons: Seats were available so not a bad experience. Sometimes not knowing if I'll make the flight is unnerving. It's worth it however for the flight benefit I book directly through Delta so very curious how and why Kayak is requesting this survey

Cons: Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable.

Pros: Plane and flight were ok
Cons: The restaurant in CHS took 15 minutes to tell me they didn't have what I'd ordered thereby denying me the chance to a real meal all day. I wish they'd put real meals back on the flights

Cons: My bag was damaged when I arrived at Orlando.

Pros: Leg room not as bad as general chatter.
Cons: Seat width a problem. Center seat passenger used arm rest subject me to cart hits and hits from other passengers. Aisle seemed narrow. New Embracier airplane with 6 seats across.

Pros: Orderly boarding process.
Cons: Overweight people being seated int he middle seat and sticking their elbows over both arm rests while comfortably sleeping.

Pros: Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her.
Cons: The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?

Pros: My seat was very near the front ...two rows behind comfort class seating (which was mostly empty). WiFi services and entertainment were offered...to those that brought along their own receiving devices.
Cons: My seat happened to be one row in front of the Exit Aisle Seating rows....I wasn't aware that this meant having to sit straight up the entire time without the chance of reclining my chair back into the Exit Aisle's space.The 2 hour and 13 minute flight time sitting straight up really worked up my sciatic nerve into a flaring frenzy. I Forgot to bring my iPad Pro with me on this trip...and had no adequate access to any entertainment content.

Pros: They had some weather in atlanta. So they drove us out to the runway and then we sat for 45 minutes with the engines off waiting to leave. I guess it is nice that they want to keep you safe. After missing our connector - they did put us up in a hotel overnignt. However we still had to pay extra for taxi back, parking an extra day at the airport, and extra meals. Oh - and the extra trip to detroit...
Cons: So after waiting 45 minutes on the tarmac - we left and headed to Atlanta. There we landed and waited because they had no gate for us. Then we finally got off the pane and ran to our connector which left without us. We were told they don't hold the plane for less than ten people. So the four of us don't matter. We sat and sat waiting...and then lost another day due to travel.

Pros: I was able to pick my own flight online easily.
Cons: Lack of same day, 1 connection, first class seats. Had to fly out the next day because only middle seats left. Frustrating because I paid for first class and had no good choices for my departure day of choice.

Cons: Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY

Pros: Landed safely
Cons: Last row of a cramped 18 row plane with seats that did not recline!

Pros: It was a horrible experience
Cons: Everything could have been better especially the staff

Pros: The crew was amazing and very personable!

Pros: Yes

Cons: Gate agent was cold rude and incompetent

Pros: Crew excellent!
Cons: The flight was crowded!

Pros: Flight
Cons: Boarding

Cons: I almost lost my coincidence with the other flight

Pros: Smooth ride, great crew, free flight entertainment with screen built into each seat.
Cons: Nothing

Pros: Everything
Cons: Everything

Cons: No snacks or drinks provided on any of my flights on American this weekend. 2 of them were real short so that makes sense but other 2 were long enough to have this but stopped before my row. We were Delayed, which is understandable, but not sure why we couldn't board and wait for crew to come on to speed up process rather than waiting for crew to arrive to even begin boarding process. I assume it's a safety thing but seems like there could be a better way to handle this and speed up process to make sure people aren't missing connecting flights.

Pros: Like the multiple USB charging outlets and the mobile device holder on the backrest

Pros: Boarding very well done.
Cons: One of the crew was unhappy.

Pros: Yes! The crew was amazing! The seat was perfect!
Cons: It was very cold on the plane.

Pros: I liked absolutely nothing about my flight to Richmond.

Cons: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.

Cons: Wifi didn’t work.

Pros: Prior to boarding, we had help with our seating. My wife gets anxiety and our son is three, so I felt like I needed to be there for them both. A crew member ensured we sat together.
Cons: Everything else.

Pros: The boarding process was not complicated and my moved along in an orderly fashion.
Cons: Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher.

Cons: The seating was not good middle seat I like windows

Pros: Crew was very friendly
Cons: Seats were extremely uncomfortable, and hurt my back very much.

Pros: Lots of leg room for such a small plane.
Cons: AA did not update the flight status. My inbound flight was delayed due to weather but AA kept reporting the connecting flight as on time. I ended up making the connection with time to spare. If AA had reported the delayed departure I would have stopped for food. My bag did not make the connection.

Pros: Everything was very smooth and pleasant overall.

Pros: I really like that they free inflight WiFi and entertainment. The seats are little more comfortable than other airlines. The service was great too.

Pros: Smooth flight
Cons: Tight fit for 6'3 male

Cons: 1. Crew on the PHI leg was not very friendly. 2. No entertainment on the PHI leg, but I did get to know my two neighbours which I wouldn't have if there had been entertainment. 3. Of course, the seats in economy were poor. My feet became very swollen.

Pros: The crew was accommodating
Cons: The crew was pleasant. No water served due to turbulence

Pros: Friendly attentive crew
Cons: Paid extra for window seat in exit row-- but there was no window so the experience was like being in a dark space capsule. Very disappointing. At least there was unlimited legroom. Waited for 30 minutes to get luggage at LAX so giving it a low "boarding" rating

Pros: No major delays. Boarding and exiting was smooth. Got assigned a window seat near front
Cons: Small delay of 25 minutes

Pros: Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly).
Cons: This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?

Pros: Crew was friendly and efficient
Cons: There wasn’t any entertainment but that was ok.

Pros: Nothing!
Cons: Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!

Pros: The crew was very nice and helpful
Cons: The new AA rule about not being able to bring any carry on. Next we won’t be able to get a coat or a purse on. They making it harder and harder to fly with them.

Cons: The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate.

Cons: Not enough food to feed all passengers and the service was very slow.

Pros: Food
Cons: Bathroom smell

Cons: The boarding passes I printed out at home could not be scanned at the airport. This also happened last time I flew. There are words printed thru the optical.

Cons: Very inefficient that all bags had to be checked on the jet way and then picked up on the jet way. The picking up on the jet way turned into a cluster F.

Pros: I loved that they gave us a pillow and a blanket for travel. They also had free on screen entertainment with some of the best movies on there to watch and even provided free earphones if you did not have any.
Cons: Nothing, I loved it all.

Pros: Very simple process. Easiest trip ever. Baggage was easy. Nice staff.
Cons: N/A

Pros: Once again, another good and on time flight with American. I was once again surprised.
Cons: Landing was ROUGH

Pros: Not much!
Cons: Didn't like being grounded in Charleston because we were on a commuter flight while our AA connections was allowed to land in Charlotte and leave without us. Did not know AA operated flights receive priority at the airports over their inferior non-AA operated "partners". Will look for alternatives to AA in the future. Flight too short for a drink! No lodging because not their fault! Okay, storm not their fault, faulty policy is!

Pros: Flight was on time, crew was friendly.
Cons: No entertainment, seat was not clean.

Pros: Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!

Pros: American Sirlines flight # AA1249. Was a poor experience. Flight was over an hour late due to flight crew had not arrived. The plane was too small for such a long flight Los Angeles to Atlanta. Took an hour to collect our baggage from baggage claim. I will try to Avoid American Airlines on the future.

Pros: Did reschedule our flight before we left which was helpful -Group 4 but at least we could get home.
Cons: Paid for seats closer to front to get off for connecting flight. Waste of money as flight was delayed 90 minutes trying to fix the water system which the slow response maintenance crew never fixed. Ended up using Sani-wipes and had no coffee - seemed ok for a relatively short flight and half full plane. 90 minutes to make the decision to just go on resulting in many rescheduled flights.

Pros: Flight in air
Cons: Take offs and landings

Cons: They would not move me from next to the smokey 50'year old next to me. that's fine. But they told me I couldn't tell her to bathe and quit smoking. O well. I'm not gonna hold it against them for stinky old lady

Pros: I liked the smoothness of the flight

Cons: Check in problems with precheck. There seems to be a consistent issue with seeing our precheck on our boarding pass. This has happened twice. Otherwise good overall. Time to fix the problem

Cons: Older airplane with ragged seats; food wasn't very good

Pros: Getting off the plane.
Cons: First, it was a big ordeal to get seats together, traveling with 3 children. Seats did not recline. No movie screen, entertainment. Weren’t allowed a carryon, only under seat. Will not fly united again.

Cons: Plane was dirty

Cons: Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated.

Pros: The Chicago airport is a nice airport to stay in when you're waiting for a new plane! Also the flight attendants did a very good job!!
Cons: The crew did a very good job of getting us on and off the plane and getting us on a new plane even though it was annoying and inconvenient!

Cons: Another airport would be better, no extra charges for bags would be even better!

Pros: Nothing
Cons: What a rip off airline trying to nickel and dime you every chance they can. You think you got a value until they add in extra money every chance they can. $13 to pick your seat. Tight fitting seats. They don't allow a carry on bag when you book economy and you have to pay for your carry on. Etc.

Pros: Getting off the plane. The unusually chipper voices telling us “B-bye”
Cons: I remember reading that Aeroflot in Russia has better customer service than United Air Lines. Well, it was on full display today on our flight from LAX to Kona repleat with the veteran battle ax barking orders at passengers; “The Bathroom is by the blue curtaaaaaaiiiins!!!!!’ Poor victim seemed utterly humiliated. Seating is cramped, seats narrow and unsupportive and the old 757’s (c. 1997) entertainment system is ancient...the touch screens seemed unresponsive, but were in fact just slow...as 5-7 seconds would elapse between touching the screen and the command being implemented. A full re-boot was ordered about 30-45 minutes into the flight. As expected, there were some bumps in the air, but we welcommed them because it required the crew to sit down, freeing us of their ultra passive agressiveness.

Pros: We arrived on time despite leaving 45 minutes late
Cons: LAX now buses people to the planes. We stood on the bus for 45 minutes and then drove for 10 minutes on an active taxi way. The crew for united just does not seem motivated anymore on any flight. Even in first class we were offered water only 2 on a 5 hour flight. The crew just sat in the front and looked at their phones. The food made me sick for two days - so it is better to just not eat it and bring your own. It is sad as I united used to be a great airline and now they just seem to focus on what new fee they can charge.

Pros: Everything was really smooth sailing.
Cons: Everything was great! The Charleston airport is small yet very nice inside

Cons: No food on a 7 hour flight?? That comes close to torture in my book. Crossing a huge ocean = food you don't have to pay for, in my book.

Pros: The crew, was friendly and attentive to any and all needs.
Cons: The flight was supposed to arrive in Newark at 4:30. But it did not leave Charleston until 6:15 PM! This is not the 1st time this has happened with United. It seems that they are always some kind if “weather” delay with United flights arriving and departing Newark. Also, they are constantly cancelling flights to/from there. I would suggest looking at a different airline, perhaps one that cares more about the passengers iteneraries than the number of passengers.

Pros: The crew was friendly, and the flight time was an hour shorter than scheduled. But those are silver linings to real problems I encountered.
Cons: This flight was actually from Denver to Kona. There was 1.5 hour delay due to mechanical issue with plane, so we had to switch gates and planes. That wasn't so bad. What made it bad was an extra 45 minute delay because apparently maintenance forgot to sign off on the new plane. Also, the space below the seat for my feet and carry-on was unacceptable. All the aisle seats like mine had only half the space of the window seats for their feet. If you're in an aisle seat on that plane, it's impossible to fit anything but the size of a small purse under the seat in front of you. And the middle seat fares only a bit better. Finally, with 7 hours of flight time plus about an hour waiting to depart from gate on plane, the crew ignorantly decided to hand out the Hawaii form to fill out within 2 minutes of preparing to land. Many people didn't have time to fill out the form before being required to put tray tables up. Fortunately, these forms aren't as serious as going thru customs, but it's stupid to pass out the forms that late into the flight expecting people to complete them.

Cons: 95% of my united flights are delayed. Today, they overbooked and asked for a volunteer. I did so and was offered a $1,500 compensation. Instead of 8:00, I would arrive at 11:00. I was very excited and patiently waited for the plane to board, so I coulD receive my new flight info. The flight is inevitably delayed, as it always is with this airline: I would have ended up missing my connection, so it seemed to work out well. However, they’re about to close the doors when the agent says “it’s not overbooked anymore” she gave me the option to so either get on that flight and wing it on my layover to find another flight, or go to Newark. But I needed to make a decision at that moment. The agent revoked the $1,500 because it was no longer overbooked and her demeanor immediately changed from The kind, accommodating agent she was when she needed me to give up my seat. She became short and rude. I got the last available seat because I was the last to board and was forced to check my bag because there was no more room. All because I was willing to change my travel plans. I get to my layover, and the earliest flight I could get would land at midnight with an additional layover. Oh! And the first class seat I was supposed to have on my second leg was not available. All of this was while I was seriously ill— throwing up, just wanting to be home. Honestly, I’ve never liked United. I constantly get over it, because it’s often the less expensive option. At this point, I am so sick of how they treat their customers, and their inability to depart on time. Last time I let them put me through this again.

Pros: Friendly crew. Crew was very positive and helpful despite the delay.
Cons: Flight was delayed 2.5 hr. To use the entertainment you have to download an app, but in order to download the app you have to pay for wifi.

Pros: The entertainment selection was great!! The crew was great!
Cons: It was SO hot on plane, I was miserable the whole flight. It started out with a delay on the tarmac due to the air conditioning not working. We had to wait for maintenance to fix that. That wasn’t a big deal to me. We didn’t have a connecting flight to catch, so we were understanding....things happen. The problem for me began when HOT air was blowing on my legs the WHOLE flight. I was miserable! They only had pizza for purchase which did NOT sound appetizing in that heat. It was a terribly long flight and I was so happy to land and get off!!

Pros: Smooth sailing, the crew was so friendly and flight were all on time. They had really good movies on board which made time fly faster and
Cons: Nothen bad to say.

Pros: Very friendly & accommodating crew. Pilot kept up informed. Personable disposition exuded across the board.
Cons: Nothing

Pros: The boarding was fast and easy. The crew were friendly and accommodating. The entertainment was bring your own phone, tablet or computer to watch movies over wifi. We could not access our United account so we could not watch the movies, which was lame for a 5 hour flight. The food was also unpleasant as usual. You'd think a multimillion dollar airline could afford to feed people more than drinks and a cookie. What happened to the hospitality of the industry? If you came to my house for 5 hours and I gave you one cookie and a beverage maybe two you would think I was rude or down right cheap.
Cons: The crew were wonderful. My husband was on a business trip and I was able to sit with him. The staff didn't wake me up and they were generous with the sodas.

Pros: Food was great and unexpected

Cons: Plane sucks. Too small and poor seats. Better snack selection.

Pros: Great crew & very accommodating

Pros: Most of it
Cons: Purchase of snack! I only received a cracker and a soda!! Also, the movies were not free!! Really!!!!

Pros: The crew was very nice and helpful. They comped everyone the direct tv access as an apology for the delay, but I'd rather be comped wifi.
Cons: It ended up being a 5 hour delay. I would have been fine with it if they had told us up front that it was 5 hours, but instead it's 2 hours, then after an hour passes they tack on another hour and so on. It would be nice just to know it'll be a long wait, so we can leave and come back or reschedule our flight for the next day.

Cons: Cramped space.

Pros: On time.
Cons: Flight attendants brought a few people drinks and then disappeared leaving the rest of us thirsty

Cons: Third time a flight has been delayed and then cancelled. United has horrible customer service, rude and inexperienced. It will be a very very last resort before I ever book with them. Three strikes you're out

Pros: Flight was on time
Cons: The whole flight seemed like a sales pitch. Pay to upgrade to our empty seats with a little more legroom. Pay to watch TV cross country (Delta, American, and all others are included). They did have more sales pitches on the screen for 6 hours though. Pay for snacks. Not even peanuts or pretzels anymore. They do give you a disgusting wafer. Flew back on Delta and didn't see any of this. Between this and their recent beating up of customers, no more United for me.

Pros: I arrived and my flight was delayed until after 9:30pm and my connecting flight left at 10.
Cons: Unreliable. Could not get me to my destination in a timely manner. Trip cancelled.

Cons: Boarding personnel was short and rude in some instances. Condescending comments were made when passengers were not forming lines to their liking.

Pros: The comfort the pleasantness of the staff the on time departure and arrival
Cons: Everything

Pros: Refreshments
Cons: More room. The plane was not full but we still were shoved in middle seat with no room for normal shoulders without over lapping. The seating areas are not comfortable. They put three seats where there is only room for two.

Pros: Nothing
Cons: Everything

Cons: Ran out of the food that i wanted... settled with something that wasn't great.

Pros: Service/flight attendants were great. Flight was smooth mostly. Space was good as nobody next to me. Flt from YYZ via ORD to SFO misplaced my luggage and got it the next day.
Cons: ORD to SFO was very turbulent and luggage didn't make it. Seats tight in middle for ORD to SFO

Pros: Easy boarding and on time . Pleasant staff. 0verall good flight

Pros: Nothing
Cons: Everything

Pros: Overall the flights were trouble free. The seats on the CRJ145 to Chicago were pretty confortable. United is the only airline that gives passengers a complete can of coke instead of just a cup. The snack was just so so.
Cons: The seats on the plane from Chicago to Tucson were not comfortable. I could feel the hard bottom.

Cons: You had to pay for internet service in order to watch the free movies.

Cons: The seats in coach were curved in a weird way. The seats made my posture bad.

Pros: Service was good
Cons: Delayed several hours waiting on a part to fix the engine. The aircraft was too warm. I sweated the whole flight.

Pros: The stewards were awesome. Funny kind and attentive

Pros: Length of flight.
Cons: We were kept in the airport for hours on end without being informed our flight was cancelled. Something was wrong with the plane and then by the time it was fixed the crew had times out. We were given no information, the delays just kept increasing and increasing. We had to fly out the following morning which made things very inconvenient for getting rides from the airport and getting to work on time.

Cons: Barely enough room to hoist your baggage in the overhead bins

Pros: The crew was pleasant and polite.
Cons: No leg room, only ranch snack mix.

Pros: The flight from Charleston was uneventful
Cons: There was no problems flying from Charleston to Dulles

Pros: Nothing
Cons: Everything

Pros: Being able to leave on my desired day.
Cons: This would have been my first time on this airline ans I was excited going into it with ano open mind. However as I was getting ready to head to the airport, my flight was canceled and they rebooked for another flight that would leave the next day with a 3 to 4 hour layover. I was frustrated with the flight selected and therected seemed to be no effort into suiting me with an equivalent flight in which I purchased, which was a direct flight. I spoke to a reap that found a flight on another airline, but it still was not a direct flight in which I requested. For this being my first impression I was not impressed!

Pros: Friendly and efficient
Cons: No wifi on small plane