Flight was onetime, food on the flight was for purchase but it was vert nice, boarding was onetime and smooth.
Nice new plane, great flight staff, great entertainment
Checking in at the gate took a lot of time and no food or bathrooms available
Crew was very nice and helpful
Did not get the seat according to the seatplan.I booked exit row seat 30..got 30..but exit row was 28.
The crew was sick and one lady kept running to the bathroom?!? The plane was old...
old plane, no entertainment, had to pay for non alcohol drinks
Seats were larger with more leg room. Flight calm and without incident
I flew overnight from Toronto, Canada to Dublin and had a relatively pleasant experience. The food and drink trolleys came by quite quickly and frequently, and the food exceeded my expectations. The crew was friendly, for the most part. Boarding certainly could've been smoother... But overall, I'd fly Aer Lingus again for an overseas trip.
Being charged $100 each way for checked baggage, no where on my itenerary did it mention that
Staff and service
Having had bad experiences with Aer Lingus before, I was hesitant to book with Aer Lingus again. But sadly, I was booking this flight last minute and had no other option. The route was Dublin to Calgary, via Toronto. I left myself plenty of time im Toronto to clear customs as I know it can take a while. The day of, the flight ended up being 1.5 hours longer than usual due to headwinds, leaving me with only 2.5 hours in Toronto. I ended up waiting 2 hours and 15 minutes for my bag and missing my connecting flight (my sister who was also on the same flight received hers in 30 mins and made the flight). Westjet was wonderful and put me on a later flight but Aer Lingus didn't have any assistance for me.
Aer Lingus lost my sister's luggage going to Ireland and never contacted my sister once the luggage was found. She only received it the day we flew back to Calgary. Poor customer service when inquiring about the bag, no compensation for necessities purchased.
The price was fair and updated information on flights were sent to my phone.
Very helpful crew, great service. Will fly again.
Almost missed connecting flight had to run hard to make it. Airline did nothing to assure us that we will make it to next flight. Was very stressful, can do better.
delayed boarding then waited three hours after we boarded for deicing. The piolet and crew did not update us. Made the flight very long.
On time - although a long flight I didn’t see the time go by
|Flights Arrive in||Seattle/Tacoma Intl|
|Flights Depart from||Spain|
|Airlines||British Airways, Aer Lingus, Lufthansa|
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