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No flight delays. No need to rebook to make connections. Enjoyed second leg of flight on Iberia.

I had to buy another ticket and you haven't reimburse me for it.

Wheelchair folks are great. Food not to my liking. Crew more interested in their lives than the passengers. Got the job done but just the minimum.

Smooth flight, on time, got to DFW early, crew was great, I was on row 11 so lots of room. Snacks were OK. We were pleased.

Flight attendants and crew were great! This plane was fine. It was clean and everything worked properly. Now, the gate change was not communicated. No text or information. It wasn't far with the gate change but it still changed without any communication. Not sure if this is on American or Kayakl. Also, internet was the worst. I would never have ATT. 3+hr flight and weak internet. I think I watched the commercials to get on at least 6 times. Terrible internet!

We did not have enough time to make our connecting flight. As a result, we were put onto a different airline for our second leg. The different airline was NOT comparable to British Airlines, and our arrival was significantly delayed. The actual flight on BA was amazing.

So excited very proud first of all I wanna thank kayak all updates very professional and fast alart And amazing cabin crew so nice to me they deserve big salute

Great flight - friendly and attentive team! Seats in coach were comfy, but a little cramped - but that is the case with all airlines ;)

Dreadful experience. Our flight was delayed more than 8 hours due to a maintenance issue and the assistance from rebooking was poor. I was travelling with a bad knee and needed assistance waited in one place more than 3 hours before someone came with a wheelchair. The woman next to me was a 91 year old great grandmother who had waited more than 4 hours. There were moments of support from the staff but it appeared as they were going against the direction of management. It was apathy, lack of ownership and dismissive responses with small moments of kindness and understanding typically from grey haired, female, veteran staff..

The Wi-Fi is more expensive on AA that other airlines and it doesn't cover the whole flight; it's by the hour. So, the Wi-Fi for the flight from Spokane to Phoenix is $45. They also charge for checked luggage, unlike airlines like Southwest. The only plus side was that there are power outlets on the flight, and you get a full can of soda, instead of a partial, like most other airlines.