Find cheap flights from Sweden to New York John F Kennedy Airport

Cons: "I had paid a little extra to have a seat in the back of the plane going to Greece and returning also. I was under the assumption the extra charge would give me a seat with only one extra person next to me. On both flights to and from JFK I was seated in a row with 3 seats and not the last row as promised. Just wondering if a refund for the extra charge would be possible."

Pros: "Not applicable"
Cons: "See above."

Cons: "Seats are very cramped"

Pros: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Cons: "Cramped in economy"

Pros: "The food was the best I’ve ever had in a plane"
Cons: "Sound quality for the films was awful"

Pros: "I fell asleep during the meal service and there was not a vegetarian option left over but the crew was SUPER and brought me some other snacks and made my day. Thanks!"

Pros: "Staff was polite. Offering water once in a while was nice. Seat was comfortable."
Cons: "The promotional video for Swiss Air was way too long. Should have a way to bypass it. I understand being forced to watch the safety video but the promotional video is annoying."

Pros: "It was an uneventful trip, which is what you want in a trip by air. Boarding was easy, seats are pretty comfortable, staff friendly and helpful."

Pros: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Pros: "Food and entertainment"
Cons: "Service was poor - several of the staff seemed to be inexperienced and not very customer service oriented. The boarding process was chaotic at the gate - customs were there to check in but quite a few people were unaware (not many announcements). Also, the Economy boarding process wasn't clear and chaotic (i.e., not by row and you also didn't know when you could board. Also, the person in front of me kept reclining her seat and it went back too far. I didn't want to do the same to the person behind me so it was quite uncomfortable."

Pros: "crew was great"
Cons: "my entertainment controller did not work and my daughters head phone plug would only half work."

Cons: "Because we missed our flight due to delays in Barcelona we Had to wait more than 4 hours for a next flight. Afterwards we were sitting separate."

Pros: "Your crew is amazing."

Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."

Pros: "Food & beverage, onboard entertainment and beauty product in the bathroom was good."
Cons: "Service was okay and the seats were horribly uncomfortable. Not what I remember from Swiss when I use to fly constantly with them 2 years ago. Also, I was singled out by the crew at the gate and pulled aside. Racially profiling at its finest."

Pros: "The flight attendants were exceptionally nice - a real pleasure. Food was also quite good and the chocolate passing out is a super excellent treat."
Cons: "It is disappointing, on an 8+ hour flight, to have the entertainment system broken. The crew was apologetic, but it still is really lame. Made the flight oppressively long."

Pros: "The crew members were polite and efficient."
Cons: "There was no climate control. Our rows were freezing cold. People were wearing coats and blankets. Four or five rows up it was warm. My husband asked for more heat and the stewardess said she would turn it up, but nothing happened. Cold air blew out of the ceiling vents for the entire flight. When we reached our gate, we then waited in a long line to have our passports and boarding passes checked again. There were several Swissair crew members, but only one person to check all of the paperwork for economy. Then another long line to show our boarding passes again, while the business class entrance remained unused. Swissair needs someone to manage this better."

Pros: "Checki-in via mobile app was easy, as was baggage dropoff at the airport. Both airport staff and flight crew were efficient, courteous, and friendly. Excellent service, good good, nice selection of entertainment."

Pros: "The food and beverage offerings were very good. The service was excellent."
Cons: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Pros: "The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines."
Cons: "The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier."

Pros: "Nothing"
Cons: "Video screens didn't work. Seats were terrible and some broken. Flight crew was useless."

Pros: "Nothing distinguishes itself for better or worse than usual in coach."

Pros: "Very clean"

Pros: "Comfortable, great service and food, free movies."

Pros: "Excellent boating procedure Friendly crew good service"
Cons: "Seats smaller, especially well the seat be afore head rest is pushed back!"

Pros: "Only the crew was good"
Cons: "Ridiculous entertainment system - was impossible to watch a movie."

Pros: "The service , the hospitality and kindness"

Pros: "You upgraded me unexpectedly to business class and it was so nice to have some luck and luxury after 6+ weeks of solo backpacking. It was such a lovely experience and I slept like a baby. Thank you so much!"

Pros: "Friendly crew, decent-ish food"
Cons: "Def could have been more entertainment options, movie and TV selection felt thin relative to other carriers."

Pros: "Crew and overall service was great. Crew was attentive and friendly."
Cons: "Food wasn't the usual Swiss quality this time. Are seats getting smaller? Very cramped, no leg room (I am a 164 cm, 53 kg female). I had some black metal box in my legroom area on top of everything. It would be absolutely impossible to take the "crash position" highlighted in the safety video."

Pros: "Polite cabin crew. Quick check- in at JFK"
Cons: "Inability to add TSA pre-check to my profile. Very slow check- in process in Geneva. Cramped seating ."

Pros: "Smooth flight, friendly crew, nice food."
Cons: "I found it uncomfortable to watch TV/movies when the seat in front of me was pushed back - the screen was too close."

Pros: "As mentioned in my previous review about Edelweiss, I couldn't be any happier with the experience. I always fly back home (Zurich to NY) with Swiss airlines. I love the flight, crew and their performance. They make sure that you're comfortable and accommodate you to your every need. SWISS and Edelweiss will always be preferred by myself and I'll make sure to always recommend you to family and friends. Thank you for your outstanding and remarkable service."

Pros: "The staff was wonderful Pleasant, quick with requests , very professional"
Cons: "I get motion sickness and found it strange they no bags were in the magazine pocket. Had to ask for it and wait"

Cons: "I wasn't on it so I wouldn't know."

Pros: "I liked nearly the entire experience. The food was first rate. The crew was friendly & helpful. The seats were so comfortable and the entertainment was plentiful."
Cons: "The boarding process and distance required for transfer was daunting and complicated. Many of us feared we would miss our connection. The lines were excruciatingly long and caused delays that were unnecessary."

Pros: "I was as comfortable as I could be"
Cons: "I was ill returning to New York , but I was blessed that no one was sitting next to me . The crew was as helpful as possible"

Pros: "Price and crew friendliness"
Cons: "food"

Pros: "great food staff /crew very nice"
Cons: "snacks more tv entertanment"

Pros: "Crew was super attentive and kind"

Pros: "Nothing."
Cons: "I booked my flight via Kayak through Airfare.com. Never again. They are rude and their rebooking policies are absurd. And there are hundreds of complaints online reporting the same thing. Swiss Air should not do business with them and neither should Kayak."

Cons: "Seat problem."

Pros: "Food was great."
Cons: "-Puking Child - Puke stayed in the aisle for about 30 minutes and then when the plane landed there was more and it wasn't cleaned up - SO much turbulence for 3 hours and no announcement was made about it. Was slightly concerning. Terrible turbulence"

Pros: "Wonderfully nice crew. Food is pretty decent even with Economy. Seats are comfortable."
Cons: "Their iPhone App (and to a lesser extend the website too) is awfully slow. It takes forever to gather booking info and check in. Sometimes the boarding pass just don't get delivered to my SMS. Small selection of shows on personal screen. ZRH-HKG flights don't even have touch screens, and the UI is very antiquated."

Pros: "as I'm pretty sure they were americans... at least some of them. However, I hope they were on the tail end of some million mile juggernaught to explain their rude treatment of the customers."
Cons: "Boarding was not done by row and led to delays and discomfort. The crew was rude and not helpful. At one point, a sick passenger was requesting help for what seemed like 25 minutes before they got back to her. The plane was still dirty from the last flight. I'd give Swiss a pass next time...not really a pleasant flight experience over all even if they got us there in the end."

Cons: "not enough leg room"

Pros: "Pleasant flight attendants, great landing, on time, good entertainment selection, very nice and smooth flight"
Cons: "Food"

Pros: "CHECKING & SEATING At checking I was able to pick a seat near the exit doors which gave a me a lot more extra room for my legs without paying extra which was much appreciated. LUGGAGE DELIVERY Luggage was delivered in a timely manner which was greatly appreciated after a long flight."
Cons: "BOARDING: It was a mess, everybody was called to board at the same time which slowed down the seating process in the place. CREW: Because of certain food intolerances I asked for a special meal and fortunately the meal had been prepared but the crew was not aware it was for me and first gave me the regular meal. Both for lunch and afternoon snack! I would appreciate they know my specifics and don't bring me food I cannot eat. ENTERTAINMENT: I recently made the acquisition of a new and very comfortable pair of noise cancelling headphones which I was excited to use but couldn't because the audio plug required two jacks! I have not seen that in a place for quite some time."

Cons: "My regularly scheduled flight was inexplicably canceled with no information forcing me to delay my plans."

Pros: "The crew was friendly, the food delicious, and the plane itself in highest quality and state-of-the-art."

Pros: "Amazing !"
Cons: "Nothing all good really"

Pros: "the crew was very polite and professional."
Cons: "the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay."

Pros: "The seats reclined at a good pitch and were very comfortable. The crew were friendly and service was good."
Cons: "I understand that on the night flight, they were trying to keep the lights up for dinner service, but it prevented my toddler from being able to sleep and thus made for a difficult rest of the journey."

Pros: "Speedy boarding and good locker space"
Cons: "Lack of room in seat especially with seat in front reclined."

Pros: "Crew was generally nice and caring."
Cons: "Of course coach seat was not super comfortable. And speaker and screen at my seat did not work."

Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Pros: "Crew was great!"
Cons: "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Cons: "Seats were really old and outdated"

Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."

Cons: "Getting home 5 hrs later than planned"

Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"

Pros: "Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good."
Cons: "Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage."

Pros: "Service, pilot updates, and seating were all great!"

Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Pros: "Friendly staff, so much food/snacks were offered. Good movies available."
Cons: "Nothing"

Pros: "Service, meals, friendly and attentive FAs"

Pros: "The crew were friendly."
Cons: "The food was okay. There were more tasty options traveling to Heathrow versus from Heathrow to the NYC. The boarding process was a mess. We had to wait in an enormous line and then take a bus to the flight."

Pros: "Legroom, lovely staff and all round good flight"

Cons: "Older media entertainment screen with hard to use touch interface."

Pros: "Food and service was ok"
Cons: "Delayed at the airport. Very little leg room and hot while waiting to yake off. Entertainment was really bad. Bad screen and sound quality was awful."

Pros: "Nothing"
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."

Pros: "Excellent entertainment options, out stewardess was fantastic."
Cons: "Cramped seats."

Pros: "Met expectations."
Cons: "Things out of your control - time !!"

Pros: "A large selection of movies, shows and music to choose from. Flight crews were attentive and friendly."
Cons: "The narrow space between each rows for passengers to move from their seats."

Pros: "Choice of movies was good, but told the flight over was better. I flew another airline. Had no issue checking one bag in for free, but I think that is standard on an international flight."
Cons: "Entertainment systems take up foot/bag space underneath the seats. Was not able to get more than one glass of wine, even though I missed the first beverage service, that is my fault though, but I don't recall it being an issue getting a drink between services. Entertainment systems had contrast issues and it seemed like a lot of people 8 - 10 had issues since they were using iPads instead of the built in monitors. A lot of wear showing on the entertainment systems remotes."

Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"

Pros: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Cons: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Pros: "Food was good, crew was nice."
Cons: "Seat was broken. Button was stuck in so I couldn't keep the seat up. Also a light was stuck in the on position for the entire flight not allowing people to sleep."

Cons: "More than one hour delated"

Pros: "Staff was friendly and welcoming."
Cons: "There was nothing not to like."

Pros: "The service went a mile farther. It is my favourite airlines!"

Pros: "Easy check in and boarding."
Cons: "Uncomfortable seats and poor food."

Pros: "Non stop"
Cons: "Food was not good, they served snacks and did not serve drinks with snacks. Seats were tight"

Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."

Pros: "The food and service was excellent. Love it!"

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Cons: "The cabin was extremely dirty, the food was awful."

Pros: "Service, food, etched all fine"
Cons: "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Pros: "Food and beverage choices excellent"

Pros: "The crew was very good with the passengers and attentive"
Cons: "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Pros: "free wine, good food, and friendly cabin crew? what more could you want? oh, a good variety of entertainment. I watched two documentaries and "The Lobster" a great choice, never would have seen it otherwise."
Cons: "The seat cushions are really hard and not very comfortable to sit on for a long flight. If you could get a higher density foam that would be great. my bum was a bit sore/uncomfortable."

Cons: "45 minute delay on runway after landing was very very frustrating."

Pros: "Staff were friendly and flight was clean. Lots of movies to watch."
Cons: "The seats gets smaller each year. For a seven hour flight, the seats are very uncomfortable, no space to move. The flight with the hand held remote control TV had poor visual quality. It was hard to watch movies with dark background."

Pros: "Good was decent."
Cons: "This VS25 flight, whatever airplane it was felt old and the v poorly designed "seat back pocket" sat so low and protruded out so much that it pushed against your knees. V uncomfortable."

Pros: "Nothing"
Cons: "The food I had food poisoning"

Pros: "Extremely uncomfortable seats in the Economy section and a very confusing remote control to maneuver the entertainment screen. The crew was excellent so it's not their fault. The food was passable but those white bread rolls got to go. My luggage didn't arrive so let's hope they bring it today."

Pros: "The crew were wonderful."

Pros: "Flight D001 (Delta / Virgin, LHR to JFK) Staff were terrific. The food was the best I've had so far (and I fly a lot!) The choice of entertainment was varied and excellent. Flight was smooth and captain was very communicative."
Cons: "Chair kept snapping back to position from recline (33E). Man behind me kept banging on the screen behind my head Inspite of announcement not to do do from cabin crew. If they could catch ppl doing that and say something that would be great :-) (although I realize if course the this isn't their fault.)"

Pros: "Good cleaning impressions."
Cons: "The food catering was mediocre, food was serve on prepackaged boxes instead of hot meals. No alcoholic drinks or other refreshments were offer due to Covid."

Pros: "Super"

Cons: "The only kosher foodi is no good must change"

Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"

Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Pros: "The staff was courteous and helpful"
Cons: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "The crew bumber was short fot the full flight. The food used to be better in THY."

Pros: "All"
Cons: "Nothing"

Cons: "Late baggage"

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Pros: "The food and service"

Cons: "Had to wait for my luggage for hours in Istanbul. When I asked them they said they have no idea and urged me to ask to the carrier people by myself! They still haven't found my luggage yet."

Pros: "Good movie choices - the entertainment was relevant and current."
Cons: "The comfort was awful. Such little legroom on such a long flight (11 hours) is unconscionable. I am a 5'9 female and my knees were jammed into the seat in front of me. I can't imagine what it must be like for an even taller person. Terrible!! I will not fly Turkish for long flights ever again."

Pros: "Nothing"
Cons: "flight had hours of delays barely anyone speaks or understands English.. Lack of help from everywhere from checking in to boarding to take off won't recommend to anyone."

Cons: "Going through security checks twice and running from one gate to another at the last minute."

Pros: "Entertainment channels were good. No leg room. Food was really bad. Okay 5.2"

Pros: "Good crew attention and communication, good entertainment choices, decent comfort for a 175 cm person"
Cons: "Each flight was a little late (as usual, though, who knows why?)"

Pros: "Service was good. Seats were uncomfortable and hard! Entertainment was excellent!"

Pros: "The food, the stuff for sleeping"
Cons: "The boarding: too much stand by which leads to confusions and anxieties. I personally believed this problem of creating too much stand by could have been prevented in advance."

Pros: "Great movie choices and food"
Cons: "People were screaming because of turbulence and we got zero communication from staff. Terrible on and off boarding. Worst terminal."

Pros: "Business class was great. Comfortable lay flat seat. Tasty food and lots of it. Great entertainment system with endless high quality options."
Cons: "Istanbul airport does not have enough gates to handle their growth in traffic. As a result both my incoming and outgoing flights were embarked by bus from the tarmac. We passed by another 30 planes in the same situation. So it was not a one off."

Cons: "No luggage arrived for 60 people or more. On my first flight to Sofia from Istanbul i miss my flight for technical reasons and then from Istanbul to NY no suitcases arrived. Just terrible experience. Never ever again will travel with Turkish Airlines. They suck!!!!"

Pros: "The hospitality"

Pros: "The food plentiful, and the entertainment excellent."
Cons: "Seats so not comfortable. Boarding always takes forever and this flight takes off late, Every time. Sigh."

Cons: "We were asked to board and then sat on the plane for 6 hours while they de-iced the plane, waited for a new pilot, and replaced the food. It made our 11 hour trip close to 17 hours and was very uncomfortable."

Cons: "airport dselay 4 hours - due to snow; boarding in buses - very slow"

Pros: "Everything was amazing! Like flying first class for a coach price!"

Pros: "Crew was pleasant. Food was excellent. Travel necessities bag was lovely and very useful!"
Cons: "Customer Service at the New York airport was rude and not professional. I missed my flight due to the day beforeThanksgiving traffic and the customer service representative did not show any empathy or compassion. She wanted to charge me a full price. I had to beg her to help me and look for other options."

Pros: "Respect service comfort"
Cons: "Nothing"

Cons: "The food was terrible and caused me continued stomach problems for days and the entertainment system broke mid flight...."

Pros: "The departure was on-time The flight was smooth and quiet"
Cons: "Meal was tasteless No tea was available during the most part of the flight, and at the end, when tea was served, it was too dark and strong No green tea was available at all"

Pros: "the first meal was very good for airline food. The second meal, okra over rice, was a joke. Not even sure why they bothered."

Pros: "The gift bag designed for comfort was phenomenal!"
Cons: "The staff on this particular flight weren't the friendliest."

Pros: "The staff was very nice and the food quite decent. Best of all was that the flight was half-empty."
Cons: "It was one of these new planes that you now see all over Europe where the seat backs are half as thick as the old ones - basically what you'd find on a bus. Not that awful if you're doing a 2-hour flight somewhere, but on an 11-hour one (Istanbul to JFK) they are excruciatingly uncomfortable."

Pros: "Lots of free space on this particular flight to sleep."
Cons: "There were no toiletry offered on this flight."

Pros: "Awesome food. Good choice of alcoholic beverages, great entertainment."
Cons: "One of the worst knee room."

Pros: "Crew was excellent"
Cons: "Very cramped leg space"

Pros: "Flight was well organized. Easy boarding (without vans). All Turkish airlines personnel very helpful, very accommodating. (Makes flight so pleasant!) Good food and entertainment."
Cons: "Seat did not recline. Second flight where this was a problem."

Pros: "Staff was attentive and boarding was easy. Food was as to be expected and agreeable. Nice having complementary wine. The entertainment was varied and good. Having an empty seat next to me made for a very comfortable flight."
Cons: "Fellow passengers who didn't tidy up after themselves in the laboratory so laboratory really needed attention by mid flight."

Pros: "The airport information could be a little more helpful and give better direction where the gates are.....it is like a zoo and information and good direction are not easily available."

Pros: "Good food, comfortable amount of leg room, cool games, and was able to charge my phone. I would definitely consider using Turkish Airlines again for my next trip to Amsterdam."
Cons: "I wish there were more places to sit and to charge my phone at the airport. And the smaller airplanes should have a USB port to charge phones and other devices."

Pros: "The food, beverages, comfortable seats and movie selections."
Cons: "Arriving to New York City."

Pros: "I got four seats for myself and slept 7H My lucky flight I love that you serve a real meal and that we are able to check in two luggage, I will fly Turkish airline again."
Cons: "Boarding took loooong because of slow security check at the gate"

Pros: "1) Turkish Air's online check-in, seat selection and printing of boarding pass was efficient and effective 2) The standard VEGETARIAN meals (non-vegan) were always fresh, very tatstey and properly warmed (when appropriate) 3) The flight attendants were: > Comfortable speaking with me in English (a native American English speaker). We had no trouble understanding each other. > Always courteous, congenial and helpful in their passenger interactions, including at check-in counter"
Cons: "KAYAK"

Pros: "nothing"
Cons: "more of the same. zero leg room, zero help from staff."

Pros: "Food, entertainment, comfort, etc. was very good indeed. The customer service can be better and more friendly but in general was very good also."
Cons: "I am missing my brand new perfume from my checked in bag which is very strange (never happened to me before). I figured it might have been too much liquid and was taken out due to regulations but there was no note or anything like that."

Pros: "Pretty much what you would expect for the proce. Legroom on Europian floghts much better and complimentary meals and drinks."

Pros: "I liked the food, crew and entertainment"
Cons: "Didn't like boarding, having to take the bus and go up and down the stairs to leave and get on the plane. Also jet A330 had very little leg room in coach and was very hot."

Pros: "Direct flight"
Cons: "Disorganized service, poor food quality"

Pros: "What a city.. Unique for hell sure..."
Cons: "Nothing"

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "On flight entertainment has improved greatly. There are so many choices to keep you entertained. I forgot how long I was on the plane."
Cons: "Plane food was not good. The crew were not as friendly, almost exhausted. There was one woman who was not sensitive or compassionate to my fellow seat mate. He was an older man who needed extra assistance. From the look of her face she didn't feel like helping him... as simple as helping him pour ice into his cup. Instead I helped my fellow neighbor. She might not feel comfortable helping a senior citizen but don't be so loud or make a face of disgust."

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Pros: "Finally got upgraded!"
Cons: "delayed"

Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."

Pros: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."

Cons: "small aisles and space in the seats. me and my wife were seated"

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Pros: "Great crew and passengers"

Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Cons: "the seats are WAY TOO SMALL"

Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"

Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"

Pros: "The captain and crew did an incredible job with taking care of the passengers. Considering the long, long layover and the mechanical problems the plane was having. The free entertainment, pillow and blanket and a few complementary drinks went a long ways too."
Cons: "Almost missing my flight because of being detained. Not having my luggage at destination."

Pros: "The customer service of the gate attendants and flight crew was fantastic."
Cons: "The flight was significantly delayed (8 hours), but Delta did provide vouchers and cash reimbursements for missed activities. They definitely win for proactive customer service!"

Pros: "The crew wa very nice, food was very good for economy."
Cons: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Cons: "see above"

Pros: "need to feed people more often and make the seats alittle more comfier but other then everything came out good looking forward in flying with delta again"

Pros: "Was good"

Pros: "Comfortable flight. Very kind staff."

Pros: "We paid for premium seats so it wasn't bad"

Cons: "Seats too narrow"

Pros: "The snack was great and the flight attendant were very accommodating."
Cons: "The flight is always late, even though they wont let any other people on."

Pros: "We paid for an exit row seat with more leg room"
Cons: "Airplane was freezing and the flight attendant couldn't be bothered to change the temperature or bring us extra blankets. Ridiculous that we had to pay for seats on top of paying over $1000 for the flight. We had to check our bags when we boarded bc flight was so full, but once we boarded we noticed plenty of overhead room"

Pros: "The crew was very helpful and nice! The entertainment options are great and I love that you can recharge your devices ."
Cons: "There were a little too much cheese and sweets in the meal and snack offerings. Mousse and gelato are more like desserts than snacks."

Pros: "I found staff everywhere helpful"
Cons: "Original flight scheduled for 11:46 am departure. Four delays with final departure at 7pm. Connecting flight cancelled until next day. Spent night in airport. It would be great to have a secure little sleep space for single travelers. TVs in open areas were too loud and I asked to have them turned down after Monday Night Football. They were but were still very loud and I can sleep through a lot."

Pros: "The most important thing is comfortable seats on a long flight embarrassing that delta calls this acceptable. Staff was great Food terrible hamburgers? Are you kidding me? Bad food and no comfort = terrible experience even though the staff was nice"

Pros: "I liked deltas staff, flight, and food was ok.."
Cons: "Didn't like the way it's not organized when u lanes people just standing in the Alsle and was on the runway approximately 25-30aftrr we landed waiting for a gate."

Pros: "Entire experience and costumer service was excellent"

Pros: "It was a red eye. Geared fir sleep. Great Crew"

Pros: "TV for each passenger. Quality of food and service. Spaces legroom."
Cons: "Seats a little tight but manageable. Overall 10 hour non stop flight was good."

Pros: "That eventually they allowed me to get home"
Cons: "The plane was delayed 90 minutes and there was only 1 update to the time made available by sending me a text (after I was already at the airport). The boards were updated with the delay estimate but delta never thought to send out the info to the passengers outside of 1 single text. Their policy made asking for a refund for THEIR mess up unavailable. I will never fly delta again."

Pros: "Everything was great"
Cons: "Need more entertainment"

Pros: "The flight was on time when we left FLL and early when we arrived at JFK. The flight attendants were friendly and courteous. Waiting area in FLL had several restaurants and a Starbucks and plenty of charging stations in the seating area."

Pros: "As usual with Delta, very good flight crew."
Cons: "After buying tickets for this 4 leg trip, discovered that seats were only available on the initial 5 hour leg by paying another $109 per for Delta Comfort seats. On calling Delta found that nearly 30% of seats are blocked in this way, and if one didn't buy, then seats would be assigned at the gate. Ended up being assigned back row non-reclining seats for this redeye trip to JFK, making sleep impossible. Wifes back was painful for the following three day holiday. Thanks, Delta!"

Cons: "See above. What a disaster!"

Pros: "Seat comfort and entertainment Option for WIFI and to charge was very nice add"
Cons: "Lost our luggage"

Pros: "Great crew and plane"
Cons: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Cons: "The airport pretty much shut down for awhile so some flights were canceled. Due to the number of people attempting to check in and go through security, I missed my plane and was rebooked in an economy seat. These glitches occur but one would expect Lufthansa to have had a plan to deliver clear directions."

Pros: "Everything was perfect. crew was really good. nice and comfortable airplane (Airbus A380)..very smooth ride. A+"
Cons: "nothing wrong"

Pros: "Family check-in in Frankfurt is superb. Economy Plus was a really great experience!"
Cons: "The fact that I can't use my own headphones and I'm forced to use the cheap airline-provided ones (with the dual plugs). Single biggest reason to not fly Lufthansa, because I can't enjoy the movies!"

Cons: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Cons: "The food is not very good"

Pros: "Easily the most comfortable I've ever been in TATL economy. Lufthansa's 747-8 is set up strangely: the main deck is arranged First - Business - Economy - Prem. Economy - Economy. This means that if you can book a seat in the forward economy mini-cabin, you get dedicated cabin crew, no other passengers walking through your space to get to the bathroom, plenty of bin space, and – best of all – a lot of aisle space to stretch your legs. Row 16 aisle seats are especially good, as the bulkhead between J and Y doesn't extend all the way, and therefore you can stretch your feet out. Food was actually excellent (for economy), hot and flavorful and generous, with snacks available mid-flight. Beverages also tops – gotta love Lufthansa for offering Campari (!) and more than one wine choice."
Cons: "Entertainment (music and movies at least) was up-to-date but not very interested. Boarding and transit security in Frankfurt was anxiety-inducing – between getting to the US departures area and additional screening, it took more than an hour from deplaning to getting in line. Boarding w/o group numbers was an exercise in patience. And the terminal wifi is so spotty!"

Pros: "Dissatisfied!!!"
Cons: "See comments above."

Pros: "everything"
Cons: "none"

Pros: "The Lufthansa crew in Munich was very helpful when my boarding pass would not go through - I was not told I needed a new pass for that flight (as the first one had been cancelled and rebooked: 2 Air Berlin flights). No one was of help until this point, and the Lufthansa crew even offered to check on my baggage for us only to notice it never left Berlin; we didn't get it for 3 days. This did not surprise me because last time I flew Air Berlin for an 8 day cycling & camping trip, I didn't see my bike for 5 days (you can imagine this sort of ruins the entire point of the trip). After reading a lot of complaints with Air Berlin and never hearing back from their customer service (ever) after numerous forms filled out, I knew checking our bags with Air Berlin from the start would mean we wouldn't see them in New York. I even said to the Air Berlin employee at check in that I refused to check my bag because of my past experience and he "assured" me my bag would be at JFK when I got there. Ha. It was nice to see the Lufthansa crew shocked at how poorly this trip home was working out for my husband and I."
Cons: "After the cancelled flight, we were very disappointed to be rebooked with Air Berlin. We do not want to fly Lufthansa if they are so closely associated with Air Berlin, and will tell our friends the same."

Cons: "I booked through Kiwi.com and they couldn't handle my special food request (kosher meal). Somehow it didn't reach Lufthanza at all. As a result I had nothing to eat during the entire transatlantic flight."

Pros: "Great leg room for economy class, polite and courteous staff"

Pros: "Staff was very attentive to the children. Ability to follow the flight with the cameras. Person in front of us leaned his seat back and I was unable to get out due to an injured left arm. He did agree to move forward when we requested."
Cons: "No choice on food. Bathroom ran out of toilet paper, even tho we had reported that it was getting low."

Pros: "The seats were fairly comfortable"
Cons: "Service has really gone downhill the past year or two. Drink service was infrequent, and they ran out of food options; I was stuck with a kosher meal that tasted terrible."

Pros: "Pleasantly greeted"
Cons: "Lack of space makes flying pure torture. When will airrlines get it regarding customer needs?! Crew not accessible in between serving times"

Pros: "Not many qualms during the flight back from Frankfurt - the flight was comfortable and the entertainment system functionded."
Cons: "I enjoyed the food on the flight back, however want to note that by the time the crew got to serving economy there were only beef dishes left and passengers were left with no options besides beef. The boarding process was also a bit overwhelming."

Cons: "Child car seat lost although checked with luggage."

Pros: "the staff is top notch"

Pros: "I enjoyed the flight and the movies."
Cons: "I didnt like the crew, they was very caold and not pleasant at all. didnt like the food."

Pros: "Free upgrade to business class!"

Pros: "Food, drink and entertainment are very good."
Cons: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Pros: "The flight crew was wonderful! Friendly and really attentive the whole trip!"

Pros: "They had lots of movies and TV options to choose from."
Cons: "The vegetarian option was very poor. Frankly a pizza snack in place of supper is not what I expect on a cross-Atlantic flight."

Cons: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Pros: "Crew was nice, doing the best they could under the circumstances."
Cons: "Awful food, small seats. Exactly same as economy."

Pros: "Smooth flight. No complaints"
Cons: "No complaints."

Pros: "Beautiful aircraft!"
Cons: "They ran out of meals, later got business class food and it was really bad even if served on ceramic plates , and real flatware, need to improve the food!!!!!!,"

Cons: "Lufthansa sent my luggage to the wrong destination. And I'm spending the 4th of July weekend in another city without my clothes. And I need to go back to the airport to get the luggage."

Pros: "I liked food, entertainment on board, atmosphere, professional crew, arrival on time"

Pros: "The entertainment was great, service, comfort and food too."
Cons: "Choice of quality films could have been better."

Pros: "Excellent food great crew nice plain"

Cons: "My baggage was lost. Still no word about it."

Pros: "Did not make the flight."
Cons: "I wish there was more of advance notice on this flight, instead it just gave us 23 hour reminder. We had booked this flight a year ago but we could not make this and the 23 hours was too short of a notice."

Pros: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Cons: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"

Cons: "Gate agents could be more friendly."

Pros: "Our connecting flight to Munich was late, but Lufthansa had a van waiting to collect us, usher us through passport control and get us to our flight to New York in time. That was a tremendous help and took a lot of stress off of the trip."

Pros: "Comfortable and on time. Food was pretty good. Customer service was great."
Cons: "Nothing."

Pros: "The entertainment and the size for the legs are very okay on A340 Lufthansa flights compared to other carriers."

Pros: "Check in staff were excellent Flight staff were also excellent Seating was fine for short flight"
Cons: "The boarding process was a little random but in the end worked out OK. Breakfast food was not great, but that's because I forgot to ask for a special meal and can't eat dairy."

Pros: "Crew were friendly."
Cons: "Every thing is good."

Cons: "Tardiness. Food. The entertainment system would default to German language from English. The forward button on movies sometimes did not work."

Pros: "The crew and the plain very nice clean and"
Cons: "The food was not enough and they proposed a vegetarian option and I receive a goulashW I ask why the lady say that was not longer a veggie option"

Pros: "I was almost to miss my flight because of the huge line and the nasty security guy. Thank God, they have the x- ray system to look at you. Still, I was ordered to take my sweater off. When voluntarily I took of my boots, the guy didn't agree...I understand that Europe was thru a terrorist attack but they should use common sense and not try to humiliate people. Personally, I wouldn't go to Europe if not necessary."

Pros: "* Plane was not fully packed * Fresh interior * Good multimedia content * Comfortable seats * Very friendly crew * Good food * Drinks multiple times"
Cons: "* We arrived half hour late"

Cons: "I have never had a such an awful flight, it all started from the registration where i was told to pay for the overload of baggage eventhough my husbands ticket had not been cancelled and he was not with me, so I lost the pay for his ticket and extra money. It seems to be unfair and unreasonable taking extra money for the baggage in this situation. I have experienced the worst flight ever paying for the seat with extra space where it got very cold. The five blankets were offered with a pair of sox and I used them but it didn't help. The air condition was blowing very hard and eventually I have cought a cold. I strongly advise all potential customers of Lufthansa to stay away from seat number 27 on that plane."

Cons: "Many of us onboard had tight connection times yet we landed way across the airport from connection terminal, had to take a slow bus, endure even slower security screening, then sprinted clear across the terminal for the connection, all compounding the stress level. Someone needs to put some thought into better organizing this. By comparison, flight to destination on Swiss was a pleasure, connecting gate right next door to arrival gate, no worry, no rush, no stress. Terrible food, barely edible. Snooty, rude flight attendants. Lousy movie choices. Belive me, if I had a better choice on price and scheduling I would take any airline before Lufthansa. Horrible."

Pros: "Everything was Perfect!!!"

Pros: "Awesome bran new jet. People were spaced out so that everyone had an open set next to them, where allowed. The TV worked awesome and everything really was perfect!"
Cons: "...it's not a big secret that airline food isn't the best While there was a lot of it, the staff was very attentive,-the food wasn't great.."