Daily cleaning, installation of cabin HEPA filters
|May||Best time to beat the crowds with an average 18% drop in price.|
|December||Most popular time to fly with an average 40% increase in price.|
Average price round-trip
|$846||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 16h 50m.
In the past 3 days, the cheapest one-way tickets were found on Delta ($1,009) and Multiple Airlines ($1,312), and the lowest round-trip tickets have been found on Air New Zealand ($1,119) and Hawaiian Airlines ($1,155).
From Sydney to Las Vegas, Wednesday is the cheapest day to fly on average and Monday is the most expensive. Flying from Las Vegas back to Sydney , the best deals are generally found on Tuesday, with Friday being the most expensive.
When flying out of Sydney you will be using Sydney Kingsford Smith, often referred to as Sydney Airport. You will be landing at Las Vegas McCarran, also known as Las Vegas Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Sydney to Las Vegas.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Las Vegas from Sydney is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Las Vegas with an airline and back to Sydney with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Las Vegas from Sydney up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Great flight everything smooth - the food is fantastic I flew economy and received excellent food. The employees are very friendly and the plane was a recent model Boeing very smooth."
Pros: "Flight attendants were amazing and so service oriented!"
Cons: "the seats are not reclined, not comfortable at all"
Cons: "Five delays and three gate changes are not cool"
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "Crew were super attentive. Friendly and helpful. Food was decent. Nice change from standard fare."
Cons: "This seemed an older plane so the size of the economy class seating harkened back to the days when your legs were numb halfway through the flight."
Pros: "Crew was great as always, giving excellent service. American airlines would do well to send their crews to observe how it should be done."
Cons: "The food and the drink selection."
Cons: "If flight wasn’t delayed."
Pros: "Service, crew, punctuality, plane, seats"
Cons: "Food, cold coffee and tea."
Pros: "Plenty of legroom in economy."
Cons: "Vegan food option unimaginative. Tomatoes used in every dish!"
Pros: "Great planes, very clean toilets, very efficient and extremely polite crew."
Cons: "No paper towels in the bathroom"
Cons: "I was seated at the exit isle, ample of leg room, but the seats were very narrow. I barely fit into the seats. I noticed the seats behind had smaller arm rests so they had more space. The movies on board need upgrade."
Pros: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Cons: "The lounge was somehow poor and noisy because of the airport constructions."
Pros: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Cons: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."
Pros: "I like the way the flight attendants treat the passengers. They are very courteous, friendly and wearing very sweet smiles.The airplane is very prompt when it comes to arrival and departure schedule. Thank you very much for providing me a wheelchair which made my travel more convenient."
Cons: "So far there was nothing that I didn't like. The food was good and the airplane was clean."
Pros: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Pros: "The service...the food...the entertainmrnt....tq tq tq"
Pros: "The crew were helpful and nice. It was comfortable."
Cons: "The food was horrible. The movie selections were quite limited."
Cons: "Everything the whole team was great."
Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!!"
Pros: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Pros: "Very punctual. Service is excellent. I like Tokyo Haneda Airport because it’s smaller and the gates are closer."
Cons: "No complain about the flight and the services."
Pros: "It was fast and the crew got right to it as far as take off and getting home."
Pros: "There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her"
Cons: "My flight arriving Narita was lat but I was taking care everything was a range excellent again"
Pros: "The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service"
Cons: "The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA"
Pros: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Cons: "The Hollywood entertainment options were limited and not very interesting."
Pros: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Cons: "The fact that my feet got very swollen (twice their normal size) due to the small space - that had the passenger to my right sleeping on top of my right side."
Pros: "Was a smooth flight, good flight crew. Tasty food too"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Pros: "Great service"
Cons: "Interior show signs of aging"
Pros: "In-flight service, in-flight entertainment, environment temperature"
Pros: "For such a long trip, it was pretty comfortable. The flight crew was friendly and helpful and the food was good"
Pros: "Good experience. Crew are kind and friendly!"
Pros: "Great customer service and very kind staff!"
Pros: "very comfy, great ground handling crew"
Cons: "No foot rest=back pain"
Pros: "Whenever given the choice, I choose United flights operated by ANA over thiose operated by United because the ANA planes are generally newer, cleaner, have far superior on board entertainment (important for 12 hour flights) food is better and crew is more responsive/ solicitous."
Pros: "Most all."
Cons: "Old business class configuration. Today, expectations are for lie-flat chairs, especially for longer flights leaving at very early hours."
Pros: "Great movies!!"
Cons: "Terrible seats- difficult to find s confirtsble position."
Pros: "Very friendly and attentive service, good movie selection on new screens."
Cons: "TSA-style pat-down at the gate in Narita before allowed to board."
Pros: "overall clean and comfortable, service is great"
Pros: "Good service."
Cons: "Flight was congested."
Pros: "The crew are very very friendly, helpful,fantastic service, all thing is good"
Cons: "I like in the future is thay have arabic person , i would like thay take care about his meal( halal food)"
Pros: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Cons: "I disliked that the seating did not have its own personal air. At times I would get hot."
Pros: "I really like the technology in the plain and all of service , crew are so nice everyone had a real smile"
Cons: "Space of the seat are too tiny also a place to have some food"
Cons: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
Pros: "The employees of Air New Zealand always make our trips excellent."
Cons: "I always have trouble hearing the announcements in the waiting areas at the airports. Why can't they (airports) fix that."
Pros: "The crew"
Pros: "The crew on air New Zealand was absolutely amazing. Amazing customer service, makes me always want to fly with air New Zealand."
Cons: "I had no heads up that New Zealand required an app downloaded and a government check before you can travel to New Zealand. Because of this, I had to download the app at the airport, and because it can take up to 72 hours for the NZ gov to approve your app, I almost missed my flight. Would have appreciated 72 hours notice of this new rule."
Cons: "Terrible service and all around outcome. Would not fly Air New Zealand again"
Cons: "Breakfast was not tasty. Options could have been better."
Pros: "The space!"
Cons: "Had to cancel trip because a passenger was hit by a car one week before the trip. Refused a refund by the airline."
Cons: "Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount."
Cons: "Seats, food, entertainment"
Pros: "Nice flight"
Cons: "That they left my luggage, 1 piece off entire flight! A brightly patterned piece! In 50 years of flying!!! Has NEVER happened! Had to spend the 1st several hours running around looking for underwear and jacket! Not a great start to vacation! And $100 nzd doesn't buy much!"
Cons: "ANZ changed the flight time to 3 hours EARLIER, and they sent NO notification of the change. Missed the flight, and there were no ANZ staff to help, so had to buy a new ticket ( to the tune of $1700.)"
Pros: "We made it to Christchurch safely and on time."
Cons: "We were charged $120 per checked bag. We couldn’t check in online, so we couldn’t pre-pay at the lower rate. Felt a lot like fraud, honestly."
Cons: "Was not informed a return flight listing required Was not informed $260 baggage fees"
Pros: "The service was excellent. The food was wonderful and the cabin very comfortable."
Pros: "Very friendly ticket counter staff and flight crew."
Cons: "Booked flight through Kayak on Virgin Australia, but found out it was a codeshare on Air New Zealand. No where during booking did it show we would be charged for 1 checked bag a piece. Got to the airport and Air New Zealand was going to charge 134 AUD for each checked bag. Fortunately, they recommended going to the Virgin Australia counter to see if they could add a checked bag to our ticket. The nice people at Virgin used an online code to give us a discount so we only paid 25 AUD a bag. Thanks a lot for the heads up Kayak. We will book direct next time to avoid surprises. Also, almost all movies on Air New Zealand were an extra charge, and the only drinks offered for free on a 3 hour flight were coffee, tea, and water - no soft drinks."
Pros: "Air NZwas a good carrier"
Cons: "Kayak to Virgin Australia to Air NZ - we had a long layover and surprised by 0 bag check in and very expensive charge, When asking for help all told to go to the other : for earlier flight - huge charges - no help : bags - no help and we paid onerous amounts. All bad and with lots of frustration trying to get help."
Cons: "Set seats for 2 middle of 4 middle row E & F seatsw"
Cons: "Virgin Australia operated by air New Zealand. Couldnt check in online and had to be chat he been."
Pros: "Air New Zealand is one of the best air experiences we've had. Employees seem to enjoy their jobs and are usually happy. Very service oriented. Ground staff and check in terrific. Why can't USA folks and TSA figure this out? Updates from flight deck were good and pilot seemed to avoid some expected turbulence. Cabin crew friendly, competent, helpful. Food was very good, nice touch with comp wine. Entertainment options were many and good variety. Hope to fly ANZ again someday."
Cons: "A little weird, to go out of secured concourse and go back through security, again, in Auckland. Safety, I suppose. At least process was fast and efficient and folks were friendly."
Pros: "Wonderful employees"
Pros: "The plane the staff"
Pros: "Food, entertainment especially on long trips"
Cons: "Not something that the airline could do, but I didn’t like that the person next to me was hogging 3 seats (both middle seats) when it’s etiquette to to the one just next to you. Like I said, something the airline can’t control."
Pros: "Crew was friendly"
Cons: "Plane was old. Seats were old and stained. Multiple monitors did not work so no entertainment."
Cons: "I selected two bags on kayak but when I checked in at Air New Zealand they said I just had tickets. Was forced to pay the full price for the baggage."
Cons: "Missed the flight because of a very late connection. Air New Zealand and Virgin Australia kept handing me off to each other since it was booked as virgin Australia but on an air New Zealand flight. Neither wanted to help at first. Finally virgin Australia ticket agent took pity and helped me rebook for the next day. This was after I was told by air New Zealand that I had to call the booking number for virgin Australia. I’m traveling from the US and didn’t have a cell phone that worked in Australia... which I explained and asked how I could call the number without a phone. Was promptly told to go over to Virgin Australia ticket counter where I made the one remaining agent who was closing the desks help me. However the airport lost my luggage and could not find where it was. I ended up spending three hours in the airport and still no luggage with the baggage company saying they have no record of it anywhere. Very frustrating trip."
Pros: "Great service, friendly people, kiwi spirit"
Cons: "They charged $120 per checked bag- none are included in airfare. Also, no free food."
Pros: "The crew, food, entertainment made the flight comfortable"
Cons: "I felt I was gouged on my 2nd bag fee with an outrageous cost of $200.00 aud or $150.00US. It only weighed 20lbs. as well."
Cons: "Issue with baggage, i.e. no indication of what was included in the ticket and no way to pre-pay for luggage (at what I already considered an exorbitant rate of 60$ per piece) so ended up having to pay120$ each for 2 checked bags at the airport!"
Pros: "Appearance of plane"
Cons: "Attitude of attendant. Worst landing of 4 flights going from USA to auckland"
Pros: "Air New Zealand check-in as well as counter personnel were professional and courteous."
Cons: "Booked through Kayak with what I thought was an equivalent Expedia ticket but was horrible surprised when I checked-in. Two other fellow travelers booked flight VA 7516 through Expedia for $218 (USD) one-way. I was able to open the same flight / departure time / price with Expedia but could not book. I then switched to Kayak and located this same flight (as I wanted to travel together with them), and it was for approximately same price. Upon check-in I was told it would cost $120 to check my luggage in (which I reluctantly paid). They indicated my ticket did not include this. I later discussed this with my two travelers and their check-in luggage plus a meal were included with their Expedia (Virgin Australia) ticket. Why was my Kayak (Virgin Australia) ticket so different from Expedia when our bookings were done about the same time? I no longer trust Kayak for future bookings."
Pros: "The boarding and on-board service were excellent. Enough free-of-charge entertainment to keep me occupied during the 3-hour flight between SYD and CHC. Plenty of room for carry-on luggage."
Cons: "Felt like I was flying a US carrier - very little room between the rows. I was surprised by this, as I thought that non-US carriers generally don’t pack their planes. I was surprised, but not inconvenienced by this, since it was a morning flight and only 3 hours gate-to-gate."
Pros: "Smooth operation once onboard"
Cons: "Boarding sequence mix-up"
Pros: "Flight was delayed due to A/C difficulties, But no big worry for me. I had no other flight to catch in Wellington."
Cons: "Captain's sense of humor."
Pros: "Great food, wine, service Seats"
Cons: "no wifi"
Pros: "I was recovering from a cold and didn't anticipate having ear problems but during decent I began to experience some pain. It was all new to me as I had never been through this before. Fortunately the crew was kind and they provided a sinus decongestant in a cup for me to sniff and breath in so the smell could open up my nasal passages and it helped a bit."
Cons: "The sharp decent while arriving."
Pros: "Comfortable lots of entertainment options clean flight attendants were kind"
Cons: "no vegetarian options in the main meals"
Cons: "Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines"
Pros: "It was s safe flight."
Cons: "I didn't feel valued and appreciated. Poor options for complementary food service."
Pros: "Comfortable, clean, helpful crew, charging for devices, good meal, very pleasant experience altogether would definitely fly Air NZ again."
Pros: "They put me on a flight to Auckland and then a flight to Wellington"
Cons: "Well I didn't even get on this flight because the plane haven't even left wellington when it was supposed to have been boarding in Sydney had to get two different flights"
Pros: "Staff was friendly"
Cons: "Very tight small space, food not great quality. Also a lot of plastic used, hope there is a recycling program in place or strives to reduce the waste for the food."
Pros: "The flight crew was very friendly."
Cons: "The seats were too cramped."
Pros: "It was a short flight"
Cons: "You had to pay for 3/4ths of the movies and shows. Kayak didn't specify whether I had a checked bag or not so when I got to the airport I had to fork over $120! I had no choice because I'm not going to leave my luggage behind. I was not pleased with this third party booking."
Pros: "I loved the food, the flight attendants were lovely, and the selection of free entertainment meant I was never bored."
Cons: "I dislike the system where some people are served food and their neighbors are not and no one knows if or why they are being fed or not fed. Apparently, I was in some sort of category where I was fed and my seatmate was not and neither of us knew why. Also, the entertainment being pay-to-play is just stupid."
Pros: "Maybe I'm use to subpar American airlines but I was pleasantly surprised by the good food, high functioning tvs, and pleasant staff."
Pros: "The plane was new and the flight was good with no problems."
Cons: "Being a Star Alliance Gold member and Premier 1K on United Airlines I was expecting a bit more than water and a lolly. Yes, we did only buy the "seat" ticket, but come on a soda was an added cost. I don't see us flying AZ again anytime in the near future."
Pros: "Did get noticed that the flight was cancelled and appreciate keeping me informed on that."
Pros: "Awesome airlines. Everything was very comfortable"
Cons: "I was very pleased with their services"
Cons: "inflight wifi should be provided."
Pros: "Very polite and friendly crew."
Pros: "Crew was great and kept us hydrated. Good free movies and nice Hawaii tv selections. Love the Hawaiian cooking show selections."
Cons: "In seat monitor was a little loos and would slide out of position when watching it. Breakfast sandwich was free but the egg was a little grainy."
Pros: "Crew was excellent. Flight on time."
Pros: "Very comfortable and the crew was excellent."
Cons: "The food could have been better."
Pros: "Great plane. Crew was very friendly"
Cons: "Really, everything was great."
Pros: "On time! Nice crew."
Cons: "More entertainment options for a 10hr flight. Food was not the best, no variety."
Pros: "Great service."
Pros: "Selected seat with extra leg room. Quite comfortable."
Cons: "More check-in windows to accommodate the volume. Only eight windows to checking three different flights. Waiting tims in lins was over 1.5 hours. Incredibly bad service!"
Pros: "The staff on the flight was great."
Cons: "Screaming babies everywhere."
Pros: "Crew was nice and served drinks several time instead of just once."
Cons: "The flight delayed taking off by half an hour and cut my transfer to connecting flight to SF as much. I had only an hour to get through custom and claim luggage to checkin again. But connecting flight terminal was a different one. Hawaiian should provide an agent to direct us to get to the gate."
Pros: "On time. Great service"
Pros: "The crew were very nice and entertaining! The food was awesome! The teri chicken sandwich was yummy!!"
Cons: "You have to pay to watch movies. I was hoping for a few free movies or television shows."
Pros: "The Crew was very accomidating and friendly."
Cons: "5.5 hour flight with no entertainment provided. $16 to $18 if you rented an Ipad for 4 hours. There was no option for lunch which was a slimy, tasteless chicken sandwich. No special diet options. 1 bag of chips with the sandwich and late in the flight a 1/2 oz.( yes .5 oz.) bag of snack mix. A 4 oz. glass of water, juice or soft drinks were offered about every hour."
Pros: "Food, service, and on time."
Cons: "The temperature is too cold inside the carbine"
Pros: "As I indicated it was OK!"
Pros: "A mechanical issue meant our late night Sydney to Honolulu flight was cancelled. As a consequence, we were on the runway from 9:30 until 11:30 while they tried to fix the problem. Then we were at the airport until 1:00 am getting a hotel voucher and re-ticketed. Unfortunately, instead of having a day in Honolulu to deal with jet lag before going on to San Diego, we lost our Hilton reservation in Waikiki. We ended up getting a direct flight to LAX and on to San Diego. I will say the crew attempted to work with us. Daniel made an executive decision and got us on United. But no stopover in Hawaii."
Pros: "Free breakfast and welcome alcoholic drink. Who does that anymore?"
Cons: "Every time i try to use the hawaiiain air app it may work at home then when I switch networks on my iphone i get the blue page in the app saying "The page cannot be displayed". The few times i've flown with hawaiian (3 this year) each time i try to use the app at the airport it fails, so i have to print out my boarding pass. The ios hawaiian app is not even an app, it's like a slimmed down browser just displaying a web page formatted for a smartphone screen size. What a poor excuse of an app. Do you have an application department devoted to maintaining this app? If so they are horrible. Go look at the ios reviews of the app, i'm not the only one. I can't wait for more competition to come to hawaii against your flights. You folks won't do a thing until some alternative airlines come down."
Cons: "No free on-flight entertainment, the drinks and food had to be paid for and the dinner was not adequate for such a long flight."
Pros: "Complimentary brunch and alcoholic beverage was very nice. Crew was friendly."
Cons: "Plane ride was a bit cold. I don't believe there was any wifi even over land and it cost money to watch the movies and play the games unlike some of the other airlines but I think the complimentary brunch and alcoholic beverage kind of make up for it."
Pros: "It was a great flight and employees were great..."
Pros: "Smooth landing & in-flight snacks & beverage service"
Cons: "There was no air movement on the flight, which caused the plane to be unbearably hot. The food was mediocre at best."
Pros: "Overbite HNL to LVS with enough leg room for me. Aircraft performed great!"
Cons: "Airport gate 30 not ready for use by customers- long walk fm Interisland terminal"
Pros: "We got there."
Cons: "The times during the flight that I wasn't sleeping."
Pros: "My experience boarding was a bit of a disaster as the boards at the airport stated an incorrect gate and reported an hour delay which was not correct. I ended up having to sprint to make the flight in a different wing an hour before I thought it was leaving. I barely made it onboard. I think this is an issue with the airport, not the airline but this is the only forum I have to state this. My experience with the crew was amazing. Very welcoming and hospitable. My experience with the airport staff was the opposite. Very unhelpful and cold. The flight went fairly smoothly, but, as is the case with most American airlines these days, the seats are uncomfortable and cramped. The inflight meal was good (for airline food) and very much appreciated on the 6 hour flight. Overall, this was a pretty typical American flying experience. Unfortunately, I was returning from flying with Asian and Australian airlines which were much more comfortable and customer-focused, so my experience on Hawaiian seemed subpar."
Pros: "Seats were comfy, planes were new."
Cons: "Expensive entertainment on international flights No vegetarian or healthy food options, despite 20hours of flight time each way (NYC to Sydney via Honolulu) Absolute mayhem checking-in in Sydney and Honolulu. Hawaii airport is terrible for transfers."
Cons: "The crew were talking and laughing loudly most of the flight. It was a red eye flight. I get that babies might cry or a passenger might do something annoying. But by far the most annoying people were the flight attendants."
Pros: "Flight attendants were kind and humble. Good food."
Pros: "We lost a tablet with detachable keyboard and camoflouge pink and white hat. Please call 8156440980 I went to baggage claim, went to the ticketing and to the gate we were on and no one was there. I called the lost and found and this is where they told me to check"
Pros: "Hawaiian theme, especially the safety video. Extra Comfort seats."
Cons: "On the flight from Sydney to Honolulu the pitch and width of the Extra Comfort seats was not any bigger than the coach seats. On the shorter ( :-( ) flight from Honolulu to LAX it was."
Pros: "Not thing I like in Hawaiian airline, even the Honolulu airport."
Cons: "Airline crew not friendly, very disorganized, no seat assign, need to assign seat before boarding at the gate, make me so nervous, especially in Sydney Airport."
Cons: "Too cold"
Cons: "I bought my tickets at the beginning of September for a November 18 flight. When I checked in I was seated on the last row, next to the bathroom. When I asked why my seats were in such a poor spot I was told I needed to have purchased my tickets two months in advance to get better seating. When I told the agent I had she said there wasn't anything she could do."
Cons: "Flight was delayed. We had to board twice, before we even took off. Entertainment cost money to watch a movie. Hawaiian airlines runs a monopoly on flight to Hawaii. There should be more airlines flying in and out of there,"
Pros: "nice staff"
Cons: "waited 3 hours on plane then another 7 hours in gate to get home"
Pros: "Pilow and blanket"
Cons: "Everything was good"
Pros: "The price was decent from Honolulu to Sydney."
Cons: "1) The self check-in process at Honolulu airport was terrible! The kiosks didn't work and there's NO one there to help! Wasted 45 minutes trying to print my boarding pass and luggage tags. The kiosks also didn't work at Sydney airport!! Crazy system.... 2) The seats are super small! I remember the economy seats on Japanese and Korean airlines are much bigger and comfortable. 3) The food was terrible and can't compared to the Asian airlines."
Pros: "I like the free meals, beverages and movies. Makes the flight much easier."
Pros: "The food was delicious. I did not expect to have a complimentary champagne with my meal. It was nice. The flight attendants were very helpful. I was feeling sick on the plane. They keep asking if i need anything."
Cons: "I was very disappointed that I have to paid for the used of the blanket. it was cold on the plane. It used to be free. Luckily I brought a sweater with me. Otherwise , I be freezing."
Pros: "In terms of getting there safely, comfortably, and pleasantly, the staff and crew did a perfect job. The flight was smooth and was punctual which I appreciated greatly. I can always rely on Hawaiian in this regard."
Cons: "What I thought could be improved upon was the entertainment. Because it is such a long flight it would be much more enjoyable to have the option for at least a complimentary TV station and/or movies and shows. Delta has that option and it truly makes the experience significantly more enjoyable. I really enjoy flying with Hawaiian Airlines and if this detail is fixed I know I would enjoy it that much more."
Pros: "Everything went smoothly, I had a whole row to myself. Food was good and service was superb"
Cons: "Wish that the airline would have told me in advance that I need an Australia transit visa before I went to the airport."
Pros: "Great flight, but no wifi"
Cons: "No wifi"
Cons: "Chose seats at booking. Called, seat selection, seats had changed, called the morning of flight & seats had changed again. They need to clarify their seat selection process, they said the airport controls the seat selection, If this is true, why do they accept & give seat selection"
Pros: "Everything was perfect"
Pros: "Huge difference in comfort from jet blue to hawaiian. Hawaiian has much more space."
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Cons: "On board entertainment was inop, making for a long (4) hours flight."
Cons: "Flight was delayed almost 3 hrs. Ran out of food right before my row. I upgraded my seat but feel I got the short end of the stick."
Pros: "tCrew was good. On one side of airplane in main cabin, bathroom was twice size of normal airplane bathrooms. This was welcome."
Cons: "Seats were reasonable."
Pros: "Just a great experience Delta is still above the rest excluding Hawaiian"
Cons: "Cant think of anything"
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "Delta always does a superior job - domestically and internationally!"
Pros: "Great flight"
Cons: "The landing was somewhat frightening."
Cons: "Rude staff"
Pros: "Lots of water being offered. Lucky to have extra seat for comfort."
Cons: "It seemed longer than the estimated time. The food was bland. My husband's entertainment system worked, mine didn't. We had hit a lot of rough air during time over Pacific. Would have been nice if the pilot would have given more information."
Cons: "I liked it all"
Pros: "Staff on the plane was courteous although they skipped half of us for snacks & forgot some requests for water"
Cons: "Was not able to check in online. Was not able to select my seat online. I was told I would be able to do both of these things. Spent 30 minutes trying to find a number to someone at Delta to check in & select seat. I was in Australia & all Delta offices were closed because it was Sunday. Although I had an internationally calling plan, no calls to Delta US would go through. finally found someone through a back channel that would help me. We boarded an hour late, and staff would not answer any of our questions about what was going on or how late we would arrive (they sped up the fight so that we landed on time). Flight ran out of drinking WATER after the first service. Half of our section (Economy Plus) was skipped for snacks. An unruly child was allowed to scream for almost the entire flight & was running up & down the aisles. NOTHING was said to the parents by staff members. Was absolutely the worst behaving child with who I've had to fly."
Cons: "I froze on the way to Las Vegas and there weren't enough blankets."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Pros: "The entertainment is always great on delta and they have new snacks now!"
Cons: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"
Pros: "The process was very quick and easy, from after security the process was smooth and fast."
Cons: "The gate that I was assigned to was a little overcrowded but I believe it could be because of the construction that is happening in the area. Also the security process was a little long."
Pros: "Cabin crew were excellent and so friendly and down to earth."
Cons: "The seats are very hard but I find this with all the airlines now"
Pros: "Nothing I can think of right away"
Cons: "Late arrival and late departure. Poor service in having my luggage be connected to my flight. Was under the impression that they would do that after I had called the day prior and once I got to airport they didn't do so"
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Undersized overhead bins so ALL carry-on rollerbags had to be checked."
Pros: "Service. Sweet attendant."
Cons: "Two out of three flights were delayed, customers service of the flight operated by Delta airlines is a nightmare and on top of it 2hours and 40min delayed. No drinks, no snacks, nothing."
Pros: "The agents in the air were a lot more understanding and at least apologized."
Cons: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."
Pros: "But the crew were awesome!"
Cons: "Flight delayed then gate was changed, while I was using lavatory and did not hear changes! Then boarding was confusing as the intercom wasn't working. Overall poor."
Pros: "I'm an American ex-pat who travels to and from between the US and Australia. I do whatever I can to fly on Australian rather than American airlines, as they are always much better in every regard. But in this case it wasn't feasible, and I found myself on a Delta flight. I'd say the overall experience was somewhere between okay-good. Nothing major to complain about, but nothing to rave about either. The entertainment options were decent. I appreciated the variety of newly released movies. However, I would have liked a greater selection of TV shows, and the availability of more episodes. I also appreciated the availability of internet access, but I don't understand why it has to be quite *so* pricey. Surely they could make a bit more on greater volume if they dropped the price a bit. I didn't purchase access, but I would have if it were 40-50% cheaper. The comfort of the plane seemed the same as any of the alternatives. Boarding and deplaning were as they should be."
Cons: "The service from the crew though was simply ok. They were just friendly enough not to be rude, but no more than that. Virgin Australia and Qantas consistently have much happier crews, who make you feel like a dignified guest, even in economy. The food was average at best, and they served two meals where the Australian airlines would serve three on the same flight. They also offered less in the way of snacks and drink refills. It seemed like they were cutting corners here, which I don't appreciate on a 15 hour flight. Also, they said they "proudly serve Starbucks coffee". After drinking it, I don't think they should be proud of that! Again, overall it was a decent experience. Nothing flashy, but nothing too bad either. If the costs are comparable for your flight, you should certainly choose one of the Australian carriers. You'll get better service from the crew and better food. The one caveat, however, is that Delta has WiFi, whereas at the date of writing this, the Australian carriers do not. While access is exorbitant, if you really need to get some work done on the plane, you might choose Delta for this reason alone."
Pros: "They offered water and snacks It was quick"
Pros: "We were traveling with a group of 8, only 3 of us had assigned seats when were arrived and the others were on standby. We asked the attendant at the gate desk if there was any chance that the rest of us on standby could be seated together... HE UPGRADED OUR WHOLE GROUP TO COMFORT and allowed us to all sit with each other. Greatest flight experience I've had and such great staff with Delta. Will fly Delta going forward whenever I have a a chance (flew Southwest the rest of our trip - service, cleanliness, friendliness didn't compare)."
Cons: "Was ok"
Pros: "Fairly comfortable and uneventful. The flight was delayed for an hour and a half, so we arrived in L.A. later than expected. The crew was excellent and friendly, Boarding was a bit crazy but in the end we all found our seat. My flight attendant was terrific. She did all she could to fix the problem to no avail, Kudos to her."
Cons: "The trip was okay. Unfortunantly my movie player quit after the first movie so I was left to reading. The coffee was horrible but the food was great. Good choices in the menu. I did get a $50.00 rebate due to the faulty video player, but seriously, what can you do with $50..00 on Delta?"
Pros: "We arrived in Las Vegas"
Cons: "Even in first class, it appeared to me that the legroom has been decreased."
Pros: "Entertainment was fine."
Cons: "Food variety for lactose intolerant. Crew was bare able."
Pros: "Good entertainment with games for kids, movies etc."
Cons: "No meals (5+ of flying), need to buy earphones, no place for hand lauggudge"
Cons: "Connection flight from LAX to Seattle was dropped off of booking completely. When Delta was able to fix the changes in Sydney Australia they put my husbands ticket as a standby instead of putting him in an assigned seat and reported that they couldn't fix it that we would have to wait and get to LAX before the changes could be made again. There was a one and a half hour flight delay from LAX to Seattle. From Sydney Australia to LAX entertainment system didn't work the whole entire flight, they were screaming children the entire flight, and Delta had double booked seats on several different people. There were no apologies and no compensation for any of the incidences."
Pros: "First flight I have ever flown that offered free beverages of all kinds. Food wasn't too bad. Entertainment choices were outstanding. Pilot was like a tour guide."
Cons: "Cramped space for 14 hours. Some crew were somewhat grumpy and seemed rushed, even though we had plenty of time."
Cons: "Lost luggage, 4 hours late, missed connection, had to re check in, etc."
Pros: "staff was very good."
Cons: "The flight was bought through Virgin Australia and without much notice, the flight was switched to Delta. The seats were amply smaller, amentities were not good (blankets and pillows). Food was terrible and was not as promised when the purchase was made through Virgin. Seats were so bad that my back and butt hurt after a couple hours. I would rather pay a couple hundred dollars more to have a quality flight experience."
Pros: "Not happy"
Cons: "I was given a hard time on getting my boarding pass printed. They made me waknback and forth twice to clear up this situation. Delta said I had to pay extra to cover the fare. Even the "special services" did not give any great service. Alex me think twice abotnbooking through this and delta.!"
Cons: "BYOjet cancelled my flight"
Pros: "The flight attendants were nice and polite!"
Cons: "My cell phone needed a charge but I did not realize that at my feet was a place to plug in a USB cable! This is great to have, when this is available it would be great to let the passengers know!"
Pros: "Boarding was good"
Cons: "Boarding was good first time flying first class not happy with service when I wanted another Drink had to walk to very back of plane all the flight attendants were hanging in the back tiger no one was in the first class section. In the beginning of the flight took forever to get a drink I have had Reg class has better service. Flew Detroit to Vegas 4.5 hours"
Pros: "A good crew working to do their best"
Cons: "What else? Just too little space..."
Pros: "The crew in the business class was very attentive."
Pros: "We landed safely and the flight was smooth"
Pros: "I thought the seats were pretty decent."
Cons: "The food was gross, they ran out of 2 of the 3 choices. The entertainment system was old and not very responsive with a mediocre movie choices. My seatbelt was worn and the staff weren't that helpful. I had to take a shuttle and then recheck my bags and then walk for 15 mins to gate with 10- mins to spare. boarding was very slow and we left late."
Pros: "wifi on flights"
Cons: "the exit door is not sealed properly so it was freezing ! so mush so that a nice layer of ice was created along side the door with me next to it. tons of fun. its super long and their is no food or video screens. bring yourown"
Cons: "The flight attendants were rude and not helpful. The checkin counter at the Sydney airport is hidden. Better signage would be helpful in locating the area"
Pros: "The crew was friendly, fast & efficient."
Cons: "It should have been made clearer that we had to check in at Delta & not Virgin Australian . We waited 45 min. in a holiday line we didn't have to. It was also difficult to find Delta at the Sydney airport. It was hidden in the back. We shouldn't have to wait 30 minutes for customs to open at LAX at 6 AM. I didn't like having to pay $2400 for a ticket when you dropped the price after the Paris incident & I found the same ticket would have cost me only $869. I should be reimbursed the difference. I also don't understand why we had to wait till 10:15 to sit inside the gate area. Directions for boarding should have been clearer."
Cons: "Boarding was 30 minutes late."
Pros: "I mean what to you expect from an America carrier in economy"
Cons: "First class no food they intended to give boicher for 20$ to buy food...shame on United"
Cons: "Major delays. No service."
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "On time"
Cons: "I missed my flight due to a nonsense delay from Charlotte. Arrived at the gate 1 minute after scheduled take off and the plane was gone. Not even an attempt to waiting as I ran, 5 months pregnant, through the airport. I was rebooked to arrive in Las Vegas at midnight. 12 hours after the original time. I bought a flight from Southwest. I will never fly united again"
Pros: "Crew was nice, did their best to help."
Cons: "14 hours late"
Pros: "Entertainment is too hard with Direct TV"
Pros: "I know it's not the crews fault for the delay, but everything was just truly horrendous. I was a little hesitant to fly United after their scandal, but now I know that I should not have. After a 2+ hour delay, I had to pay $60 at the gate to check a CARRY-ON that I had already asked about at the baggage drop at the beginning of that dreadful day. They assured me that it would be no problem, and foolish me, I actually believed them, so instead of paying $25 to check it ahead of time, I got screwed for $60. For a close to 6 hour flight, a meal should be provided. Entertainment was free because of the fiasco, but normally it's $7.99 which is ridiculous. Lastly, the leg room was really nonexistent. Truly the worst experience I've ever had flying, and I've flown plenty of airlines, both domestic and international. I definitely think my return trip back to Jersey will be my last time flying United."
Cons: "Refer to the aforementioned post outlining everything I did not like about this absolute trip from hell. Very disappointing to experience that and it really started the trip out on a sour note. Hopefully it gets better before I have to get back on another United plane back home."
Cons: "Very poor entertainment"
Cons: "On board service!!!!!"
Pros: "The crew was good."
Cons: "I paid for the internet that never worked. I couldn't watch a movie or TV either. It was t just me, a lot of people around me had the same issue."
Pros: "Very little good things to say besides it was a new plane"
Cons: "They had one of four meal options left by the time they got to me, a platinum member. The seat also would not recline to 180 degrees"
Cons: "While going inside the flight they told me there is no room for Carryon and gave me ticket to book the luggage. When I went inside the Flight there is lot of room to carryon's, why they have to lie this BS."
Pros: "It was nice. We were able to watch TV which made it go by quickly. Everyone was very pleasant."
Cons: "Delayed flight, but not to long"
Pros: "The flight attendant was really Nice"
Cons: "The agent at the gate were not helpful, we somehow got seats at opposite ends of the plane. Rowm17 and row 40."
Pros: "The flight overall was great, easy to board and de-board, and a smooth process from start to finish."
Cons: "Connecting to the in-flight wi-fi to watch movies and tv shows was nearly impossible."
Cons: "Seats are not comfortable and no leg room"
Pros: "I would like to start by saying that we had the best price ever and the service was exelente everyone that was working on the United plane were really attentive and friendly. Our flight was on time and we also got there couples of minutes early. Thank you United for also wishing me a happy birthday."
Cons: "There was really nothing negative that I can say. Other than loud snores that were coming from the person seating behind me. But overall excellent service by United"
Pros: "Great deal and not cheap like spirit..."
Cons: "Plane was too small"
Cons: "It was hot on the plane. Miserable."
Pros: "The fact that I made it to Vegas!!!"
Cons: "Flight uncomfortable the staff wasn't all that pleasant nor attentive..."
Cons: "Boarding experience was terrible. Our flight was delayed by an hour and a half due to maintenance. On top of that, when we finally boarded, my ticket was scanned and the flight attendant said I didn't have a seat, even though I selected a seat when I purchased my ticket online and checked-in the day before my flight. I was boarding Group 3 out 5, but they made me wait for everyone else to get on the plane until they could let me on to find an empty seat for me. In addition, they were rude to me about it, like it was my fault that there was not a seat available for me. I was grateful I was able to have a seat since I wanted to get to Las Vegas as soon as possible after the delay, but it should be something that's expected when you purchase a plane ticket..."
Pros: "Gate agents were very friendly and helpful. I appreciate the extra effort made."
Cons: "It's shady to accept payments for the tv's for a less than one hour long travel time. No one expects entertainment on a short flight, but when the plane comes with it, it would go a long way to override the required payment. Especially on a delayed flight on the first night of the NCAA tournament. Nickel and diming is TACKY in general, but especially from a huge company that really has price gouged the tv access to begin with."
Pros: "The Qantas agent controlling access to the International Terminal from the Domestic Terminal in Sydney was the best I have ever encountered. Not only did he unravel a very complicated situation created by United, he helped get cell phone to the connecting flight after I left it on first flight. Service on the flight was good and better in Economy than Business First on United."
Pros: "Getting off the plane."
Cons: "Two and a half hour delay. We sat on the plane for over an hour with no information at all for the vast majority of our delay. No apologies, nothing. Only text message updates let me know that the departure time was being pushed back over, and over again."
Cons: "There was nothing I didn't like."
Cons: "The way the upper back and headrest of the seat was shaped made it very hard to be comfortable when sleeping (this was a red eye flight I took, so the entire flight was sleeping). The lighting in the cabin was also not as dim as I've seen on other flights that are clearly overnight flights - it was much too bright."
Cons: "the first flight was delayed and i arrived at the destination 8 hours after the scheduled time and completely missed the appointment. Very disappointed."
Pros: "i liked the set up and how the seats had the tv in the back of them ."
Cons: "no complaints."
Cons: "Food selection poor Ran out of one selection Crew forgot to serve our row food until I questioned them"
Cons: "The WiFi entertainment didn't work."
Pros: "The flight was on time"
Cons: "I sat in the very rear where the seat does not recline. I have a metal rod in my leg and it was incredibly uncomfortable also there was a party of about 30 elder Chinese seated next to me and in front and they were incredibly rude and loud"
Pros: "Smooth and quick flight"
Cons: "Big empty plane, wouldn't let anyone move to the exit rows. They were all empty. Lady said, we have to charge you $75 to sit there. Really? 10- years ago they raised their prices because of fuel. Now barrels of oil are 31 bucks that's 70 bucks cheaper than before. Shouldn't the airlines lower their prices. If you don't want all the charges fly Southwest!!"
Cons: "Rude all way around. One person was left at airport for 6hr's for wedding party"
Pros: "United employees in general are great and I'm comfortable with the airline."
Cons: "Boarding area at Newark is way too small and uncomfortable. Very poor planning at that particular gate for such full flights. There was a delay for fixing a jump seat which is understandable. But there was never any wifi that worked so couldn't watch anything on your device and the outlets to plug in your phone to charge was loose and barely worked. Not just my outlet but other passengers. Very disappointing for a five hour flight."
Pros: "Nice crew guy"
Cons: "Flight delayed 2 hours. Overflowing urine soaked bathroom garbage. Incredibly tight seats. Not even peanuts provided."
Pros: "My flight back I was on the plane almost 5 hours because of a maintenance issue. My flight was cancelled abs then put in abother at 6a. Had to lose a day at work. Horrible"
Pros: "No issues. Quick and painless."
Cons: "2 hr behind schecduel"
Pros: "I liked all the free games I was able to play. The time seemed to pass by"
Cons: "I didn't like that this wasn't supposed to be my original flight."
Pros: "Flight crew on this flight was very friendly and professional. Plane was clean and on time."
Cons: "That my clothes still had vomet and smelled bad from last flight. Raleigh to Houston."
Pros: "Love the flight crew and . TVs on flight."
Cons: "The way the plane is borded makes no sense to me."
Pros: "The first ticket agent switched my flight to a non- stop flight when it became apparent I would not make the connecting flight in Las Vegas due to aircraft delay."
Cons: "The alternate flight had 5 gate changes!!! And was delayed over 3 hours ..."
Pros: "Most of the flight staff was awesome! TV and food were great. Flight landed early."
Cons: "There was one flight attendant with long hair that was very rude to myself and the cabin members and kept physically touching and kicking people. At one point she was reaching around in my lap, instead of just asking me for what she needed. It was creepy and rude, i can't believe her fellow staff memebers didn't say anything. So gross."
Pros: "I got a whole exit row to myself. We boarded quickly & took off on time & arrived early."
Cons: "There are no snacks & they ran out of time to serve everyone a drink."
Cons: "United should have known the Sydney plane was overloaded with cargo and passages and took action before having passagers on board. I missed my UA connecting flight by 3 min. United should have provided support to connect to my next flight. They rebooked to another one 6 hours later even though they have flights leaving every 2 hours to Las Vegas."
Cons: "Wish the seats were a little bit wider"
Airlines flying from Sydney to Las Vegas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights