Daily cleaning, installation of cabin HEPA filters
|June||Best time to beat the crowds with an average 26% drop in price.|
|July||Most popular time to fly with an average 45% increase in price.|
Average price round-trip
|$1,243||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 23h 47m.
In the past 3 days, the cheapest round-trip tickets were found on Japan Airlines ($1,048) and United Airlines ($1,150)
For Taiwan Taoyuan Airport to Charlotte Douglas, Wednesday is the cheapest day to fly on average and Tuesday is the most expensive. Flying from Charlotte Douglas back to Taiwan Taoyuan Airport, the best deals are generally found on Tuesday, with Wednesday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Taiwan Taoyuan Airport to Charlotte Douglas.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Charlotte Douglas from Taiwan Taoyuan Airport is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Charlotte Douglas with an airline and back to Taiwan Taoyuan Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Charlotte Douglas from Taiwan Taoyuan Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."
Pros: "The crew was amazing!!"
Cons: "Nothing! Excellent flight!"
Pros: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Cons: "The movie selection and meals were not bad, but I've had better on other airlines."
Pros: "Crew members are extremely friendly and the seat has more leg room."
Cons: "in flight entertainment can add more movie and TV shows."
Pros: "the selection of beverages and the crew are very friendly and helpful"
Cons: "Selection of entertainment"
Pros: "Soo Much Food! Crew was very polite and helpful."
Cons: "They didn’t offer a vegetarian meal option in flight, but there was enough sides that it didn’t really matter."
Pros: "The crew was absolutely amazing!"
Cons: "I think everything was amazing"
Pros: "even though middle seat, there was enough leg room to rest comfortably."
Pros: "i cancelled my flight and still have not got my money returned"
Cons: "I dont have my return but you take it right away"
Pros: "Our flight was delayed due to lightning strike on arriving flight, we were transferred to non stop EVA Airline so we can get home and not need a connecting flight in Japan. JAL did all these arrangements without us requesting it. They also were very polite and got our luggage in time to be on the flight with us. JAL is truly a top airline in the world."
Pros: "Nice leg room and excellent head phones nice crews"
Pros: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Pros: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."
Cons: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"
Pros: "The on board service was very pleasant. Enjoyed the movies on my seat's TV screen. Enjoyed the food very much!"
Cons: "First time on a 787 so was a little disappointed the economy class seating was still a little cramped, the in-flight entertainment and service made up for it though."
Pros: "The staff"
Pros: "Movie choices"
Cons: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Pros: "Comfortable flight, polite crew, good selection of movies"
Pros: "The seats were quite small but other than that it was a nice flight. The crew was very nice."
Pros: "Excellent service. Flight attendants are consistantly helpful and friendly."
Pros: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Pros: "My sister got airsick the last hour of the flight. The flight attendants were extremely helpful and considerate in easing her discomfort."
Pros: "I feel like I got way more than what I paid for with this airline! The hostesses were super friendly always offering some sort of beverage, the food was tasty (Be careful not to drop noodles on yourself like I did, those bad boys left a little mark). The video selection wasn't huge, but it was definitely adequate with good titles. Maybe I haven't noticed this before in other airlines, but they had new toothbrushes (packaged, not someone's forgotten toothbrush) in the restroom so the poor sap next to me didn't have to smell my stinky breath. Finally, they were quick with boarding! They were very punctual and we took off right when we got on, so nice!"
Cons: "The seats were pretty adequately sized, however, I felt like I couldn't lay back too far or if the the person in front of me did, it made it really difficult to get the seats. Also, I thought it was my headphones, but it happened on a couple of flights with different headphones, but the audio only comes out of one earphone which was slightly annoying... Other than those things, JAL is super solid and I would recommend it to anyone considering them."
Pros: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"
Pros: "Airplane is well kept. Snacks are available near the beverage area."
Pros: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Pros: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."
Pros: "A meal on a two hour flight is an amazing perk!"
Pros: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"
Pros: "leg space was better than with other companies"
Pros: "Staffs areattentive"
Cons: "Chair space so limited"
Pros: "Fast boarding and wonderful staff."
Cons: "A small complaint, but the entertainment system in the plane was very old and had poor quality screens."
Pros: "Comfortable and spacious for economy class. Very helpful staff."
Cons: "If I have to be picky the movie selection didn't seem great."
Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Pros: "Everything was on time. Crew was outstanding."
Pros: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Cons: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."
Cons: "The main entree was not very good."
Pros: "Entertainment was excellent"
Cons: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."
Pros: "Service was excellent."
Cons: "Seat felt stiff but felt well rested after flight"
Pros: "Soft chair."
Cons: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."
Pros: "It seemed more spacious. Food was pretty good."
Pros: "on time"
Pros: "Japan Airlines was a pleasure, from beginning to end & in between. The flight attendants emulate joy in their service to others, they are observant to the clients' needs even before they are asked for help. In a long flight such as this was, it was obvious that they also tend to the comfort of the passengers by ensuring that the restrooms are always clean & presentable. Will fly them again whenever I have the opportunity."
Cons: "Can't say that I have ANY complaints at all!!"
Pros: "Overall a good experience. Even with the unusual dislikes on this particular trip I would fly again on JAL. I would give this trip a 9.4 / 10."
Cons: "Checking in 48 hrs in advance with no aisles or windows seats for selection. Being stuck in the middle seat 26F for 9 hours. Discovered in LAX that my luggage tags were improperly tagged in TPE. I had someone else's luggage tags on my bags going From TPE to KIX to LAX to Houston instead TPE - KIX- LAX- Austin."
Pros: "Foods are good, crews are good."
Pros: "Excellent service--excellent food (ice cream included in coach)."
Cons: "Loved everything."
Pros: "Flight attendants are really kind and patient."
Pros: "The crew was professional and super friendly."
Cons: "Our bags had arrived early, and were waiting at the service station. However, there was no one there in the rooms and our stuff was left outside the door. We have pictures of our bags left out. It’s kind of a bummer that our stuff was left unattended. Someone could of grabbed it."
Pros: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."
Cons: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."
Cons: "Perfect flight"
Pros: "Very friendly and caring"
Cons: "i can not think of anything. Great crew Great experience"
Cons: "Better seats and food. More water please"
Pros: "One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!"
Pros: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Cons: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"
Pros: "The service was exceptional"
Pros: "Flight attendants were very nice"
Cons: "Movies on board need upgrade"
Pros: "Staff was great and both the terminals and onboard"
Pros: "Service Staff Price Professionalism as the ticketing area Great in dealing with children"
Cons: "The lounge was somehow poor and noisy because of the airport constructions."
Pros: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."
Pros: "Security was efficient and quick. Customs was expedited. Both flights, take off and landings, were smooth!"
Cons: "Great staff and food for a plane."
Pros: "Service was excellent; I felt well-cared for!"
Pros: "Service, Cleanliness and Overall Quality"
Cons: "Seats could be better"
Pros: "The food and staff were great."
Pros: "Flight was fine"
Cons: "I asked for a small water bottle (early flight from Tokyo to Jkt they gave a small water bottle) and it seems they mase a big deal to give me one and I traveled with my 2,5 yo and I tried to keep her hydrate since she has problem with dryness ans her skin"
Pros: "Service is Stellar"
Cons: "Business class seats were a bit old"
Cons: "very average"
Pros: "More space than usual between chairs. Crew is friendly."
Cons: "Food was too smelly. Good quality, but airplane food cannot be smelly or it get really unpleasant inside the cabin. Flight attendant need to learn and practice English. Very difficult to understand."
Pros: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Cons: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."
Cons: "airline is unprofessional the whole trip was canceled"
Cons: "The fact I had to come back to Canada from Japan. Canada is ghetto."
Pros: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "Crew onboard and in Brussels where very nice and efficient."
Cons: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."
Pros: "Everything excellent"
Pros: "The crew are awesome. Flight is on time. The journey was comfortableand safe. No delays"
Pros: "Great airline!"
Cons: "some of the gates can be long walk"
Pros: "Comfortable. Excellent service."
Pros: "Good service Soft landing Clean"
Cons: "Not really"
Pros: "Wonderful leg room for the flight, great selection of movies, wonderful staff, food is excellent, bathroom clean and large for airplane. Truly this was a fantastic experience"
Cons: "Nothing, they did run out of my breakfast food choice but the other choice ended up being great so Can't complain...."
Pros: "5 stars all around 5 stars around"
Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Pros: "My 96-yr-old father was given an airport wheelchair after we checked his own transport chair. He was wheeled through security and to the departure gate. We were advised they changed us to a bulkhead row w/an unoccupied seat adjacent to his. Twice during the flight one of the flight attendants came to tell him that she would help him off the plane so to wait for her after the rest of the passengers disembarked. The meal was very tasty.Chicken karaage was not crispy but I wouldn't expect it to be. The rest of the items were well seasoned with the right consistency. Dessert was a flan custard with passion fruit sauce (very Hawaii!), even including a few seeds from the fruit as garnish."
Pros: "Friendly and helpful stewardess"
Cons: "Seats could be more comfortable."
Pros: "Clean cabin. Courteous and friendly attendants. Inflight amenities were excellent. Meals were perfectly portioned and delicious!!!"
Cons: "My suitcase was "lost" in Tokyo/Narita on the way to Shanghai. Don't know what happened. Got my luggage two days later. This isn't Kayak's fault. ANA should've done something to make this right."
Pros: "In-flight service from staff was excellent as always, food is good but not outstanding (but let's be clear this was economy class), movie selection is good."
Cons: "From Japan to other places they're always organised, but boarding in London was a little chaotic which is a common problem for ANA flights in other countries *to* Japan - they hadn't set up signs properly or made clear announcements for families with children, First Class, Business class boarding etc. The First Class/Diamond status queue (not for me!) was actually set up in front of a supporting pillar, basic organisational things like that. On balance though, still a top-class airline."
Cons: "I understand it was only an hour flight but I would've appreciated a snack of some sort"
Pros: "My son can not eat peanuts, I am so happy you offer the peanut free meals. And ANA always have good sevice."
Pros: "Flight crew were amazing! Very hospitable and attentive."
Cons: "WiFi was not very good. Connection was very slow and they charge $20 per 100 MB used (instead of one flat fee)."
Cons: "Seats in the exit row did not recline, making them uncomfortable and hard to sleep in."
Pros: "I liked the friendliness of the staff. The overall service was very nice!!"
Cons: "The seats didn't recline at all. Normally I wouldn't care but it was a 12 1/2 hour trip. There wasn't a lot of good, recent movie releases. On other airlines there was more to choose from that were more recent releases. The food wasn't very good. It had all fish choices or beef tongue. I understand having an Asian meal, but maybe should be a more popular meal with different choices than a more eclectic menu. I noticed even the child's meal was not very kid friendly."
Pros: "Delhi airport was good, they do with respect"
Cons: "seats are too small and their is no foot rest like other airlines . their is nothing to entertainment"
Pros: "This can be relative but compared to USA airlines, most international airlines are so much better. ANA - the service is great - attractive, good looking flight attendant like the way it was back in the 70-80's., food was great and a wide selection of movies. For a 16 hour flight, ANA is the way to go."
Pros: "Very nice airplane and pleasant crew"
Pros: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Cons: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Pros: "The crew."
Cons: "The time between flights."
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "Excellent crew, good food & movie selection."
Pros: "The crew and the timing were ok"
Cons: "The seats were uncomfortable"
Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."
Cons: "Staff rude and short"
Pros: "General flight journey"
Cons: "They left my bag off the plane. Ridiculous."
Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."
Pros: "The crew"
Cons: "Seat comfort"
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Cons: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"
Cons: "Larger meals."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Cons: "No reading light in my seat..."
Pros: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Cons: "tough to sit on a plane for 9.5 hours"
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Pros: "Smooth flight."
Cons: "Seat a little cramped."
Pros: "Employees were very friendly"
Cons: "The seats were very small"
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "I slept pretty much the whole time"
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Nice to have a wrap for the snack."
Cons: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Cons: "The streaming service didn’t work"
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"
Pros: "Loved the service...everything was excellent"
Cons: "The bus class seat was a bit narrow at the feet"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."
Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Cons: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Pros: "We love the flight all the way"
Pros: "captain was great."
Pros: "Excellent service"
Cons: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."
Pros: "The flight crew were kind, polite, and attentive."
Cons: "Bussing to the plane was a bit odd, but the crew remained organized in doing so. When we arrived to the plane, they had both entrances open so that those sitting near the rear of the plane would enter from the back. Plane was a little chilly, but I have come to expect that one most flights."
Pros: "Overall, good flight"
Pros: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Cons: "The crew was wonderful, the food was extremely good for economy cabin standards."
Cons: "Tight seating"
Pros: "Flight was on time. Boarding was quick."
Cons: "Connection time in Vancouver is horrible and international transfer process is awful Especially with small children"
Pros: "Air Canada is consistently a great overall experience."
Cons: "The food is terrible. It's the worst of any airline I've ever taken."
Cons: "A better snack option would be appreciated"
Pros: "On time."
Pros: "I liked that they served three meals - one hot lunch, one sandwich, and one breakfast. Also that they frequently came through with water refills. Very good entertainment system, although it was off for rebooting for about the first 30 minutes in the air. French red wine blend was excellent. They seem to always have French wines."
Cons: "Attendants restocked the bathrooms, but didn't seem to clean them much (sticky floors - yuk). Wish they had some English newspapers on board to read. The food was only fair."
Pros: "Service was friendly"
Cons: "Such a small plane"
Pros: "The staff were very friendly and courteous. It was comfortable for a 12 hour journey in a plane. What a difference from their regional staff and service."
Cons: "The food was of course something to be desired."
Cons: "Delayed over an hour then cancelled last minute, rebooked on a flight the next day that didn't leave until noon, had to call into reservations to get on an earlier flight on another airline"
Cons: "They could not get my luggage through to the next flight to Chicago. I could not board because of that reason, and I had to fly to Denver then fly back Chicago."
Cons: "Rouge flight was sub par"
Pros: "Flight was late leaving and I had a connection flight - they changed my seat so I could be at the front and get my bag easily and run to get my connecting flight. Everyone was very helpful."
Pros: "The AC in-flight staff are always very nice. It was a pleasant flight"
Pros: "The plane was quite new, and that's pretty much it."
Cons: "The food is unsuitable for human consumption and so as some of the crew were unsuitable for the position."
Pros: "On-line check-in was available.The process in Taipei to board the flight was good."
Pros: "Airport security was great and the airport pane was clean with a great crew!"
Cons: "Didn’t depart on schedule and then had to wait in Calgary to depart as the gate wasn’t available"
Cons: "The attendant’s name is Karen. She first caught my attention was the way she talked to the passengers. She was like a parent or a teacher telling her kids to share but not solving their problem over the head bin. Then before we were landing, the passenger next to me asked for her help to put her bag into the head bin because she’s not tall enough. Karen said she’s doing security check and never came back. I managed to help my neighbor passenger before landing and was very impressed to this flight attendant."
Pros: "Screens on seats Boarding with kids still OK to do early"
Cons: "All the rest Barbados gate agents are as bad as it gets Planes were dirty Food options Food shortages Etc..."
Cons: "smaller aircraft with very limited overhead bag storage. Constantly have to announce volunteers for bag check in. Happen both ways. Atl to Toronto and Toronto to Atl."
Pros: "Cadence of service. Amazing plane."
Cons: "No free drinks"
Cons: "Delay luggage for 6days and luggage claim takes long time."
Cons: "I ordered vegetarian food, but not shown on list ."
Pros: "The fly attendants were very nice. The plane is old. The overhead storage is so small that it was hard to fit in carry on luggage's."
Pros: "My group of five arrived to the airport late (one hour before the flight took off), but the crew worked together to quickly process all of us and get us through to ensure that we didn't miss our flight. We really appreciated it!"
Cons: "Crew was rude to me."
Pros: "787-9 Full Flat business class"
Pros: "Flew to and from LHR with Air Canada after flying Air Transat for years. Both flights were professionally managed with the crew in constant availability. Not over the top cheerful, but ready to attend to requests calmly and with attention.beverages etc. were readily available."
Cons: "Low-quality food and small portions for a 9 hr flight."
Pros: "Overall service & friendliness"
Cons: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."
Cons: "Our flights were switched twice. Ended up paying for seats on an added interim flight to Chicago. Not good. Do not like surprises."
Pros: "Fairly smooth flight."
Cons: "Mixed messages on the ground about our bags. We were told that they were checked through to Montreal. Some remained in San Francisco. Some got off in Toronto. This was not a Quantas flight, but an Air Canada flight. Their service was not great. On the flight from Montreal to LA there was no entertainment system and it took 2 hours to get a cold drink. The only food offered was for sale."
Pros: "Upgraded to Plus after our flight was delayed and we had to go back home for a night... Live 45 minutes from the airport and had to have a friend drop us off and come back to get us. Friendly staff for the most part. Some seemed a little stressed out, but its understandable as the job is probably stressful. Especially before christmas."
Cons: "Slow boarding, crowded plane when boarding- rushed to get us on the flight."
Pros: "Food was fair, and the pilot was great, all the rest was very bad"
Cons: "-The seat was super uncomfortable (I paid for a bulkhead seat, I had a regular seat. I'm tall, I didn't fit in the seat) -The flight attendant was rude, not nice, she crashed with the cart like 3 times, and she did not even apologize for hitting me. -We had a 4 hours delay at Montreal because of the weather, the one of AA wasn't delayed. -The entertainment was movies from 10+ years. -You have to pay for everything, so when you buy a ticket for ex. 250$, you have to pay for the seat, even if is not a bulkhead seat, or the first suitcase."
Pros: "The airline was aware we were held up in the transit from the boston flight to the victoria flight and made some effort to hold the gate open for us. We made it with one minute to spare."
Cons: "The airport security were helpful in the end, but our our struggle to get from the boston flight to the victoria flight was a nighmare. We had to beg at each intersection to get through lines so that we could get to our flight. Is ther no way to streamline this process? It colours the journey with stress beyond belief. I cannot send my mother on any such trips because of this."
Pros: "Timeliness, cleanliness and service"
Cons: "Snack at the end of the flight was not up to par"
Cons: "Uncomfortable seats"
Pros: "Comfortable ride and on time"
Cons: "Compared to the flight over with Lufthansa, the food, drinks and treatment by the flight attendants was not nearly as good."
Cons: "Plane delay due to passenger on cell phone before takeoff"
Cons: "There was a technical problem and Air Canada kept us inside for 1h and 30m! Horrible! Also when the service came to my row there was not much food option to choose from"
Cons: "Delays,multiple gate changes, poor waiting areas for express flights!!!"
Cons: "Certain Crew Members were a bit rude and abrasive"
Pros: "Short flight"
Cons: "Felt like spam in a can."
Pros: "Great crew and service. Seats were comfortable for tall people."
Cons: "Delays for both international flights. Food made us sick."
Pros: "Nothing to like about this airline. Horrible people especially in toronto, really unhelpful, extremely rude."
Cons: "Air line decided they didn't want me to take my connecting flight. Removed my luggage without consulting with me. Offered me a disgusting hotel. Forced me to pay out of pocket for food, taxis, transfers and my own hotel choice. Staff were so rude. No explanation to why they removed my bags. I made it in plenty of time for my connecting flight but airline had just decided. No staff member was interested in answering my questions or helping. They all just wanted to sod off home. they just didn't care."
Pros: "Very attentive crew, nice to have food on real china, very nice meal, very comfortable seats"
Cons: "Early impressions of good food were ruined by a dreadful "chicken" sandwich wrapped in cling film. What a terrible last impression. Unfortunately our flight was delayed 85 minutes. A pity that the apology never includes an explanation."
Pros: "Seats more comfortable than most."
Cons: "Plane was pretty hot during boarding and taxiing"
Cons: "The security check took so long. We made it last minute even thought we were in the airport more than 1.5 hours before the flight (as recommended)!!"
Pros: "Courteous flight attendants."
Cons: "Not enough leg room in Coach"
Pros: "Friendly crew"
Cons: "I was shocked to find out only select passengers had to pay for their checked luggage. I only had 1 and they charged me $50EC. I spoke to a few other passengers and they said they weren't asked to pay anything."
Pros: "everything was on time and no one got kicked off of the flight!"
Cons: "The flight was canceled and was given another longer flight and had to pay for the luggage twice. Totally disappointed."
Cons: "United delayed my flight so I physically couldn't make the next plane, furthermore they didn't compensate my expenses from my extended airport stay which was 12 hours"
Cons: "Flight delayed since the aircraft needed to get oil changed. Passengers were made to board and wait for this routine maintenance."
Pros: "The crew was very pleasant, food was average."
Cons: "The flight being cancelled. Wifi doesn't even come close to working. No personal entertainment. Communication was poor for the rescheduling of flight that led me to miss the next flight"
Pros: "When we finally landed after hours of delays"
Cons: "Absolutely everything about my United experience. The delays weren't communicated well, we sat on the runway for about an hour and the AC didn't come on for about 20 minutes. I'll never fly United again. My flight from CLT was supposed to take off at 3:30pm and we didn't take off until 10:30pm. Never again."
Pros: "Roomy space. Nice staff"
Cons: "Severe delays"
Cons: "There was a guy that seemed to be a United employee but he was dressed in baggie jeans, a sloppy oversized shirt, had crazy unkempt hair and smelled bad. Not sure what his position was but he was walking the aisles informin us.the flight was delayed and was directing people where they could place their luggage....not a very professional representative for the aitline"
Pros: "At the gate while we were waiting for 3 hours the United Crew brought out snacks for us to have for free because of the wait."
Cons: "We were delayed 3 hours, and didn't get in until 2:00am"
Pros: "Smooth boarding process and on-time departure. Saving 20 minutes on such a late flight was really appreciated."
Pros: "I was fine"
Pros: "Flight was shorter than expected"
Cons: "Bathrooms were dirty and sound wasn't working for first in flight movie"
Pros: "On time"
Cons: "I do not appreciate spending several hundred dollars on a connecting flight with initially a 10 hour layover, and a delay of almost two hours."
Cons: "There were a lot of children on the flight."
Pros: "I enjoyed the free United wifi because I could follow the flight progress in real time."
Cons: "They need free wifi!"
Pros: "Crew pleasant."
Cons: "Tight space and no food to speak of."
Cons: "Will never fly United again if I can help it. Friday afternoon out of CLT was cancelled and rescheduled for Sat afternoon, we had a Friday night wedding and had to get to Chicago. Agents were completely unhelpful over the phone, went to the airport agents at ticketing counter were also unhelpful and threw up their hands like there was nothing they could do to help us. Finally had to switch to Delta and got to Chicago at 1AM EST, missed the wedding."
Pros: "Most things"
Cons: "Some things"
Cons: "Late arriving crew. Screw up because the ground crew forgot to throw a switch. So we left even later. Got to Charlotte and United had forgotten to request a gate."
Cons: "We waited all evening for a flight that kept being changed and then finally canceled. We were given several reasons from bad weather, mechanical problems, and crew out of hours. We should hv been transferred to another plane sooner without having to stay overnight with no change of clothes or personal items."
Pros: "The crew was awesome and the flight wasn't bad at all"
Cons: "It was suggested that I didn't bring my carry on with me so I left it to be voluntarily checked and it came back ripped"
Cons: "3 hour delay due to improper fuel configuration"
Pros: "Nice clean plane, very friendly and helpful crew."
Cons: "The hour delay."
Pros: "The crew was excellent, mindful, courteous at all times. The food was warm, well-cooked, fresh with a variety to please most eaters."
Cons: "The seats were a bit worn and mildly uncomfortable, but otherwise the flight was incredibly enjoyable."
Cons: "The flight attendant woke me up to ask if I wanted a drink."
Cons: "Delta airline always delayed. My flight was delayed 3 hours then cancelled twice. they don't give you anything beside rescheduling your flight. Sucks. I hope to god I never have to deal with them again!!"
Pros: "Flight was on time."
Pros: "In flight entertainment. Was able to watch a movie for free."
Cons: "Service is not what it used to be!"
Pros: "Getting to Charlotte"
Cons: "Plane dirty. Windows dirty. Extremely bumpy. Seats clostraphobic. Sat too long leaving"
Pros: "First off - thank you for putting food back onto what you offer when people fly united. It's a drink and a small snack. It's not much to ask, so I appreciate them putting that back in. I also liked the wifi which allowed me to check where my flight was in the air for free. Overall, I will say united is much improved from where it was - though I'd appreciate some free entertainment."
Cons: "Boarding was a little bit of a mess with our flight. We had a LOT of people on standby that were standing in the boarding lines because no one was communicating to them where they should be and where to go. This is something that should be worked on by them."
Cons: "I did not like having to check my carry on after all. I was told the overheads were full so I could get it in Baggage after the trip. For health reasons I did not want the trip to baggage and I did not want to risk my bag being lost. I drive 3 hrs o the airport and I did not want to drive back or wait 3 days for a lost bag to be sent to me as I have before. The person at the gate was rude when I said you won't lose my luggage will you? he said Probably. I said really, and he said well you did ask."
Pros: "Friendly helpful courteous"
Pros: "I was surprised on how clean the plane was, considering it was an express. The attendance were pleasant as well."
Cons: "How small the snack bag is."
Pros: "The plan took off and landed. Not much positive about united."
Cons: "Feel like a number. Crowded zone two line (Platinum and below and all the darn credit card holders. Flight was delayed for no crew, then in was maintenance issue, which could not be addressed until the pilot was there. Ugh. Inefficient."
Cons: "First, when I got to the booth AFTER checking in, they told me that there isn't any more seats on the flight. The attendant proceeded to tell me "just go to JFK and see what happens" obviously I was furious. United will be lucky if I ever fly on them again"
Pros: "The flight attendants spoke Mandarin and were in general pretty friendly and helpful at one-off requests (for a cup of water, or removing trash when I could not) even when they seemed annoyed."
Cons: "The food on the international flight was terrible -- but I think that's to be expected on most American airlines. Eat heartily and happily before flying."
Pros: "The flight attendants were very pleasant."
Pros: "I liked getting to my destination safe and back safe."
Cons: "I didn't like the pulling off or the landing or the rocking while flying."
Pros: "Flight was not only on time, but early both ways."
Cons: "Gate change at Newark."
Pros: "Everything worked out just perfect"
Cons: "No snacks served"
Pros: "Kayak did a great job with updates."
Cons: "United has failed me once again. Delayed flights, no information, the crew didn't know a thing..didn't leave out until 2am and was suppose to leave ar 855"
Cons: "We were grounded for over an hour, no fault of United. Spent a half hour on the runway, it would've been nice to be told that before taking off."
Cons: "The only thing I didn't care for is I sat beside a man that was 63 and weighed about 275 pounds and I had absolutely no room to sit. Also I couldn't buy any snacks on the plane because it only took cards ."
Pros: "I requested a wheelchair. My foot is in a boot and I am not suppose to walk any distance on it. I was told there were only 2 wheelchairs and that they were for 2 elderly passengers. I passed 8 more wheelchairs that were not being used. Very rude airport employees. I had to use an escalator and almost fell."
Pros: "The crew on this flight were extremely friendly and genuinely seemed happy to be there."
Cons: "The flight was delayed over 3 hours, putting me home at 4:00 am, instead of my planned 12:30 am. At that point, I wish I had booked a flight for Sunday. I was stuck in the ohare airport for hours while stores and restaurants were closed, without wifi, and tired. Then I had to wait for my paid checked bag once I landed in Charlotte."
Airlines flying from Taipei Taiwan Taoyuan Intl to Charlotte Douglas have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights