Typical flight to Peoria. Had to deplane in Dallas due to lack of AC and other technical problems.
Cons: "Everything is good !"
Cons: "5 hour maintenance delay due to non-responding maintenance crew. Deplaned. Then re-boarded. Then additional delay due to broken tug. Ridiculous."
Pros: "Great cre"
Cons: "On time and a little early"
Pros: "Crew did a terrific job."
Cons: "Seats were too cramped and flight was overbooked. AA canceled us off flight and gave up our seats even though we were already confirmed."
Pros: "I was traveling with my mother who is handicap. The staff did so much to really help her. Although, the staff did everything and I mean everything to help us. TSA was an issue. Plus there was an language barrier."
Cons: "The assistant that they gave us was communicating with the TSA officer in Spanish who did not speak any English. The problem was she was over 75 and she does not have to remove her shoes. Instead of explaining to her what was going on she just took her shoes, which made my mother upset mad."
Pros: "Good crew. Good movie selection."
Cons: "Seat 20D stereo plug on screen was very finicky, lost audio until I twisted the plug. Happened any time I moved the headset cord."
Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."
Cons: "Flight was delayed about 10 minutes. :("
Cons: "baggage was not transported from BA flight to London to the BA flight to Glasgow"
Pros: "crew made me feel guilty to change my paid for seat so a married couple could sit together and I was solo"
Cons: "choice of snacks or food"
Cons: "Flight delayed 1h30, no food or beverage served!"
Cons: "Speaker volume was too high."
Pros: "comfortable seats"
Pros: "Comfy seats with ample room."
Cons: "6 hour flight with only one cookie and two drink snack offer."
Pros: "Crew onboard was nice and helpful"
Cons: "No power outlets at my seat meant that my purchase of internet was pointless after my computer died and I couldn’t recharge it. My bag was checked despite being a priority Gold customer even though I pleaded with them to let me take my bag on board. When I got to my seat, there was plenty of room"
Pros: "Nice crew, short flight"
Cons: "Delayed 43 minutes"
Cons: "Constant delays, wrongful promises of when/how long delays would take"
Cons: "Delayed, poor info, no snacks, not even water. Lady at gate was rude. And unpleasant. Nobody kept us informed correctly and when we asked we were treated unkindly. Horrible experience with AA. Will avoid"
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Cons: "Taxied for two hours, then returned for fuel and discovered an engine problem. Had to change aircraft. No food or entertainment system."
Cons: "I guess I was lucky to get a seat at all, since this last leg of my itinerary was deleted from my ticket when I got to the airport. So my bag couldn't be checked through, and they wanted to charge me for it even though it was a connection to the international flight I had just taken. A truly dreadful experience."
Cons: "Very small plane, economy seats only."
Pros: "Things went as they should have got a 2 hour flight."
Cons: "The inside of the plane around the air vents definitely could use some cleaning."
Pros: "On time, no problems, free food"
Cons: "3 & 3 configuration"
Pros: "Staff was great. choice of food/beverages."
Cons: "The people in front of us were having a party all night during the quiet period."
Pros: "Lots of movies. Constant trash collection and drink service"
Cons: "Uncomfortable seats. Dirty bathrooms."
Pros: "Everything was great, but they didn't serve ANY complementary food on a 5 hour flight. What happened to lunch?"
Pros: "On time, good food, good entertainment and comfortable seats."
Cons: "Seated next to two obese people and when combined with narrow seats made it all but impossible to sit comfortably on my seat. Flight was delayed on the tarmac for almost an hour due to missing part. When flight arrived in SLC, gate wasn't open (at nearly 1 AM) and had to wait on tarmac again for 10-15 minutes."
Cons: "The usual delays out of O'Hare. This plane was an older plane, but good enough for a medium length flight."
Pros: "The economy seats were relatively spacious and had a full TV menu and outlet to charge devices."
Cons: "For a red eye they could perhaps ask people to turn off their lights, but it doesn't matter."
Pros: "Quick and smooth flight."
Cons: "No entertainment, no food"
Cons: "Boarding took forever and I'm a Premium passenger."
Pros: "Smooth flight and landing."
Cons: "If you're over 5'7 you gotta watch your head"
Pros: "Boarding was easy and i had a great seat."
Cons: "It wasnt a long flight so there was no entertainment and minimal food."
Cons: "AA wants to charge $75 to change tickets to take an earlier flight. Plenty of seats available on the earlier flight, while standby passengers not able to get onto the later flight. I lost 4 hours, AA lost revenue, standby passengers stuck in Philly. Also, no air conditioning on this flight."
Cons: "The layover was supposed to be an hour...ended up taking 3.5 hours!"
Pros: "The site was easy to navigate"
Cons: "Had to spend 12 hrs in an airport because it was cancelled and was given no reason as to why. I won't fly with aa again"
Pros: "Flight attendants were very friendly. Pilot was easy to understand and gave the passengers regular updates on flight status. Flight was short and easy."
Cons: "The seats on this smaller plane were shaped in such a way that they provide very little support to your back...I guess that's my only complaint."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "Really smooth flight. Landing and take off were comfortable, and seats were spacey."
Cons: "Lady flight attendant could've smiled. Found myself hoping that all is well with her."
Pros: "On tome"