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Thu 12/14
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Airports
Origin
New York
$191
only
$191
Newark
$191
only
$191
Destination
Greensboro
$191
only
$191
Mon, Jan 1
EWR
GSO
1h 49m
Sat, Jan 6
GSO
EWR
1h 40m
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

EWR
GSO
Poor 0.0

I can't review this flight because the itinerary change and last minute cancellation of United Airlines' flights.

EWR
GSO
Excellent 10.0

How quickly and effecient our flight arrived to each airport!

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

Thu, Jan 11
LGA
GSO
2h 06m
Sun, Jan 14
GSO
LGA
1h 42m
Trip: 4 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MFR
SLC
Okay 4.6

Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.

See above

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

Sat, Mar 3
LGA
GSO
1h 56m
Wed, Mar 7
GSO
LGA
1h 43m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

Sun, Jan 14
LGA
GSO
2h 09m
Tue, Jan 23
GSO
LGA
1h 42m
Trip: 10 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

LGA
YUL
Excellent 8.0

it was easy to navigate .

MFR
SLC
Okay 4.6

Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.

See above

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Thu, Feb 22
EWR
GSO
1h 49m
Tue, Feb 27
GSO
EWR
1h 45m
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GSO
Excellent 10.0

Arrived early. Friendly crews. :)

Small plane.

EWR
GSO
Excellent 10.0

How quickly and effecient our flight arrived to each airport!

EWR
GSO
Excellent 10.0

Everyone is very professional with a bright smile on their face.

Nothing

EWR
GSO
Excellent 10.0

The plane looks good and clean and the flight crew w

Nothing

EWR
GSO
Good 6.6

On time boarding

Seat space

Thu, Apr 12
LGA
GSO
1h 41m
Mon, Apr 16
GSO
LGA
1h 49m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

Wed, Jan 24
LGA
GSO
2h 06m
Sun, Jan 28
GSO
LGA
1h 42m
Trip: 5 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

MFR
SLC
Okay 4.6

Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.

See above

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

LGA
YUL
Excellent 8.0

it was easy to navigate .

Wed, Feb 28
EWR
GSO
1h 51m
Mon, Mar 5
GSO
EWR
1h 45m
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

EWR
GSO
Good 6.6

On time boarding

Seat space

EWR
GSO
Excellent 10.0

Arrived early. Friendly crews. :)

Small plane.

Fri, Apr 13
LGA
GSO
1h 42m
Mon, Apr 16
GSO
LGA
1h 35m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

A great flight

No real food to eat

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

Fri, Jan 26
LGA
GSO
2h 08m
Sun, Jan 28
GSO
LGA
1h 48m
Trip: 3 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
SJC
Excellent 9.6

As always, the crew and amenities were first rate.

We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced.

LGA
YUL
Excellent 8.0

it was easy to navigate .

MFR
SLC
Okay 4.6

Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight.

See above

LGA
GSO
Okay 4.0

Delta changed me to another flight without charge and the rep was very accommodating and pleasant

Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually.

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Sat, Apr 14
LGA
GSO
1h 42m
Mon, Apr 16
GSO
LGA
1h 35m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

DFW
LHR
Excellent 9.0

Great staff. Arrived very early. Smooth flight .

Food was slightly over cooked

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

Fri, Dec 29
EWR
GSO
1h 49m
Tue, Jan 2
GSO
EWR
1h 40m
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GSO
Excellent 10.0

How quickly and effecient our flight arrived to each airport!

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

EWR
GSO
Good 6.0

Nobody sat next to me, so i had room

Delayed for 2 hours and they lost my checked bag. They left it in newark.

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

EWR
GSO
Excellent 10.0

The plane looks good and clean and the flight crew w

Nothing

Thu, Feb 15
LGA
GSO
2h 08m
Tue, Feb 20
GSO
LGA
1h 43m
Trip: 6 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
GSO
Okay 4.0

Delta changed me to another flight without charge and the rep was very accommodating and pleasant

Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually.

MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

LGA
YUL
Excellent 8.0

it was easy to navigate .

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

Thu, Apr 19
LGA
GSO
1h 41m
Mon, Apr 23
GSO
LGA
1h 49m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Sun, Dec 31
EWR
GSO
1h 49m
Sat, Jan 6
GSO
EWR
1h 40m
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GSO
Good 6.6

On time boarding

Seat space

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

EWR
GSO
Excellent 10.0

How quickly and effecient our flight arrived to each airport!

EWR
GSO
Excellent 10.0

The plane looks good and clean and the flight crew w

Nothing

EWR
GSO
Excellent 10.0

Arrived early. Friendly crews. :)

Small plane.

Fri, Feb 23
LGA
GSO
1h 58m
Mon, Feb 26
GSO
LGA
1h 47m
Trip: 4 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

LGA
GSO
Okay 4.0

Delta changed me to another flight without charge and the rep was very accommodating and pleasant

Multiple delays, from 8:15 to 8:49 to 9:05 to 9:39 to 10:12 to 10:19 to 10:25. I am not joking. Honestly, if the delay is due to 'maintenance' for an incoming plane that has not left its originating destination, why quote any time at all? The check in rep did provide an announcement at 8:15 that although the time of departure had moved to 9:05 , he did not see how that was possible since our plane was on the ground in Richmond undergoing maintenance. I was in LGA. When I heard that, I changed to another flight, so the outcome was not as bad as it could have been. I am aware of these other times since my email is packed with Delta's notifications, which I welcome usually.

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

LGA
YUL
Excellent 8.0

it was easy to navigate .

Fri, Apr 20
LGA
GSO
1h 42m
Mon, Apr 23
GSO
LGA
1h 35m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Wed, Feb 28
EWR
GSO
1h 49m
Sun, Mar 4
GSO
EWR
4h 21m
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 19 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
GSO
Excellent 10.0

Everyone is very professional with a bright smile on their face.

Nothing

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

EWR
GSO
Excellent 10.0

Arrived early. Friendly crews. :)

Small plane.

EWR
GSO
Good 6.6

On time boarding

Seat space

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

Fri, Mar 2
LGA
GSO
1h 59m
Mon, Mar 5
GSO
LGA
1h 47m
Trip: 4 days
5.3OkayShow reviews
Overall 5.3 Okay
Based on 3 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
IND
DTW
Okay 4.0

No wifi couldn’t do any work

Was looking forward to completing some work but the wifi never came on.

YYZ
YQB
Okay 5.0

They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

MSP
YXE
Excellent 9.3

I was traveling for medical reasons and the Delta crew took great care of me, made sure I was at my connecting gate on time, and even put me in a better seat on the plane. Not sure if that was a coincidental upgrade, or intentional, but it was perfect.

Sat, Apr 21
LGA
GSO
1h 42m
Mon, Apr 23
GSO
LGA
1h 49m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
PHL
Excellent 10.0

A great flight

No real food to eat

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

*
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