United Airlines has waived its change and cancellation fees on flights from Tamuning to Honolulu. Confirm policy on booking site.
Most visitors from Tamuning need to provide a negative COVID-19 test result and/or quarantine to enter Honolulu. Citizens and lawful permanent residents of the United States, certain family members, and other individuals who meet specified exceptions, will be allowed to enter the United States.
Please find list of entry suspension for certain countries based on the last proclamation.
Read more about travel restrictions for Honolulu
Visitors from Tamuning are not required to quarantine after entering Honolulu.
Visitors from Tamuning must present a negative RT-PCR (NAAT) or Antigen (quick-test) test taken 72 hours before departing to Honolulu.
Current regulations for vaccinated travelers to Honolulu: most visitors from Tamuning may enter Honolulu but may still need to provide proof of negative COVID test.
Passenger Disclosure and Attestation
New York State Traveler Health Form
Los Angeles Traveler Form
Masks: Recommended in public spaces and public transportation.
Restaurants: Open with restrictions
Bars: Open with restrictions
Direct flights take on average 7h 10m to travel the 3796 miles between Tamuning and Honolulu.
There are 2 nonstop flights per day traveling from Tamuning to Honolulu, for an average of 14 flights per week.
Yes, you'll most likely have to show a valid passport before boarding the plane in Tamuning and on arrival in Honolulu.
When flying from Tamuning to Honolulu, you should consider leaving on a Wednesday and avoid Mondays if you are looking for the best rates. For your return to Tamuning, you’ll find the best rates on Mondays and the most expensive ones on Tuesdays.
On your way to Honolulu, you’ll fly out from Tamuning Guam Intl. You’ll be landing at Honolulu.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Tamuning to Honolulu.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Honolulu from Tamuning is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Honolulu with an airline and back to Tamuning with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Honolulu from Tamuning up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Read more about Hawaiian Airlines
Pros: Crew was knowledgeable about islands.
Cons: There were no precautions taken due to Covid. It felt very crowded and gave us a feeling of insecurity.
Pros: The flight was cancelled by the airline for no good reason, and it was hard to get the refund for the tickets.
Cons: Better would be to actually use the flight.
Pros: Always very hospitable and attentive crew.
Cons: Love that Hawaiian offers quite a bit of food during flight, but there are no vegan options.
Pros: Was easy on and off and seating was as expected
Cons: Thought the whole experience was fine
Pros: Friendly onboard crew
Cons: Boarding and Departure was delayed without explanation. But not a big deal.
Cons: If we took the flight. It never happened
Cons: The food was ok
Pros: Appreciate it was a direct flight. The crew was friendly. However on the return flight after my checked baggage with checked my electric Clippers were not return to buy bag. I wrote several emails and made several phone calls and received no response. I bought a replacement pair but they're not nearly as good. I'm very disappointed.
Pros: The crew was very lovely in flight, the ground crew in Portland did as well as they could under the circumstances
Cons: I arrived an hour before my flight- after boarding began they closed the doors to reboot the engines and try and "fix" a problem with the landing gear. The flight kept being delayed with no explanation of whether or not it would even fly. We were told missed connections would be dealt with but they weren't. It ended up two hours late, had I known I would have gone to eat somewhere and avoided the terrible egg mushroom thing served on the flight. After landing , many were left with no idea how to get to their destinations and no recourse. The crew was great in the flight, though. Whoever maintains your aircraft should make sure problematic aircraft not be used to transport tens of thousands of your dollars. Very disappointing, considering this was my first flight with Hawaiian, I had heard they were the best. Noteworthy though, that my trip TO Portland with your airline was top notch. The return, however , leaves me with a bad taste and I don't think I will choose it again
Cons: For a six-hour flight on a non-budget airline, a breakfast sandwich and some small cookies did not make for a good in-flight meal. With the exception of the male chief flight attendant, who was very personable, I found that the rest of the flight attendants were indifferent to their passengers. On a good note: the chief CSA at PHX was an outstanding individual who made all passengers feel welcome on his airline as they waited to board the aircraft bound for Honolulu. Very rare to see that these days!
Pros: Good experience overall
Cons: Having to pay for in flight entertainment on domestic route and small seats
Pros: I loved my experience with HA. The flight attendants and airport staff are so friendly and welcoming. The Hawaiian music and informative video are lovely touches. 1) I do NOT appreciate the $25 charge for luggage. Southwest does not charge for checked bags, and they are thriving. I think it's greedy to charge for luggage. 2) I wish they'd offer a meatless option when serving meals. So many people are plant-based now and I wish HA offered that to patrons. 3) Movies and TV in-flight should be free, as in...gratis. Other carriers offer free in-flight entertainment and HA should not charge. 4) The planes are nice, the crew is FABULOUS; truly a standout in the industry. They have that beautiful Aloha spirit.
Cons: While they say it has entertainment unit they don’t tell you that you have to pay for it and you have to purchase ear phones as well. Had seat 43E it doesn’t recline, pocket at back of seat broken, delayed 2hrs due to faulty PA system and compensation was a free punch cocktail.
Pros: Free drink at the end of the flight.
Cons: Paid for comfort upgraded seat and the woman next to me was large and over flowing into my seat and had a baby in her lap. The flight was full so seats couldn’t be changed. Flight attendant seemed to not care and did nothing to alleviate my concerns. For 6 hours, the other persons body was touching mine and I couldn’t recline. Why upgrade?! Picking up check in baggage was a pain since you have to wait for a shuttle to bring you to the baggage claim area, this doesn’t have to be done with other airlines apparently. Bring your own entertainment and food. I wish I’ve known all this before booking with Hawaiian. It was my first time and will be my last time booking with them.
Pros: I saw the gate staff flex the rules a little bit to accommodate the family in front of me in live. Great empowering of staff to be friendly to their customers.
Cons: We purchased tickets to Maui months in advance. We chose our seats. The morning before our flight we printed boarding passes and paid for check bags. That night, approximately 12 hours before take off I received a notice from Google stating the flight hand been cancelled. To this day I have never received any communication from the airline stating the flight was cancelled. I called Hawaiian and asked about the cancellation. After waiting for the customer service person to find out what the status was, she simply said there was scheduling issues. The best she could offer was a flight the next day. We lost a whole day of our vacation and lost a significant mount of money. Hawaiian offered no compensation and did not seem at all apologetic for canceling an entire flight at the last minute for "scheduling issues." We will do our best never to fly Hawaiian again. They clearly do not value their customers.
Pros: Complimentary Guava Cocktail at the end of the flight, friendly crew staff, excellent boarding system, great pilot
Cons: Most movies were “paid” selections so I didn’t even bother, seats were very narrow even for a shinny person like myself. It seems that they installed more row of seats than much needed restrooms. They only had two in the back, only two in the middle of the economy section, I don’t know about the coach class and the first class cabin but as far as the economy class that was it, and that’s terrible. That is less than a half restrooms normally available on other carrier I’ve known. They should learn from ANA or Canada Air. The cabin temperature seems to be rather cold throughout the flight, yet there was no pillow (only paid one) nor blanket available.
Cons: My trip on Hawaiian was an experience. The 8 hour delay on the inbound to Lanai was uncalled for - without notification of when it would depart, we chartered a flight and paid an extra 500 to get to our meeting on time. Given our bags were checked, we didn’t cancel the flight as we needed our clothes delivered to Lanai. The night before the outbound flight was to depart, I received notice that our flight was canceled. The cancellation was due to a no show in Lanai-though I did arrive in HNL. No call - no text - just an email stating it was canceled. When calling to rebook, we were told it would be a 500 rebooking fee, which, after two hours on the phone, you waived. However I was not able to select my seats until I arrived back for my layover on HNL - and therefore the seats were not what we had selected to begin with. Highly unfortunate and unsatisfactory experience.
Pros: My flight had a seven hour delay and therefore we took a charter flight to our destination. Our luggage was not retrievable.
Pros: The Service, crew and flight were all good, very good landing.
Cons: The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C
Pros: SMF is easy to get in but rental shuttles are slow to arrive early in the morning. HA crew was very good, left gate on time.
Cons: Online check-in was a disaster, HA’s web site is not easy to navigate. Some how KAYAK messed up the data transfer and our first and middle names were joined together. HA”s web site will not allow the user to charge personal information within 24 hours of travel. Check-in for overseas travel requires passport information, if it does not match your HA profile then you cannot pre-check-in. Calling HA support was no help. Even airport agents could not fix the issue they could at least over ride the information.
Pros: Priority boarding.
Cons: Yogurt and a piece of bread as a ‘meal’ on a 6 hour flight that ended with sitting on the tarmac for 45 min waiting for a gate?
Pros: food was free direct flight, smooth ride
Cons: 1) quality of food below average 2) need to charge for blankets, pillows and movies- in comparing with delta, I'd prefer to have free blankets, pillows, and movies than free food 3) seats are definitely not as comfortable as delta flights (these new planes or airbuses are actually worse than the old planes, very disappointed at the quality of seats/cushions) 4) customer service check in agent at LAX was not helpful and also the phone customer service representatives (spoke to 2 different employees who were based out of the Philippines) are not helpful as I had a seat already printed and marked on my itinerary when purchasing my ticket, but when I checked in I was told that I would need to pay $80 for the seats that were originally marked
Pros: The seats from a comfort standpoint and the flight attendants did an ok job
Cons: Hawaiian Airlines Customer service from the bottom of the food chain up was the worst CD experience i have ever had. I had an issue and needed to get on of the reservations cancelled and get a voucher. I purchased 4 tickets but since one was in another persons name i had no jurisdiction over it according to them. They kept putting me on the line with different people in another country who had zero CS skills. Then they kept telling me that my reason doesn’t matter and that they had guidelines. And it was a pre written script because they all said the same thing. When the manager called me they basically made me feel an inch tall. Then when corporate (Hawaiian airlines) called me they told me the same thing. Basically held me hostage for my money and then sold my seat to someone else.
Pros: Airbus. Smooth ride.
Cons: Switching from Alaskan Air to Hawaiian Air in San Diego is near impossible. I got off at 9:25am and had to run out of the airport and down to another terminal, go through security again and run to gate 51 from gate 10. It is near impossible for someone who can’t sprint. I was the last one to board. Lost my window seat and luggage didn’t make it. In Honolulu I found out luggage hasn’t made it for at least three other couples flying out of BWI with these connections. This combo should not be offered when people select flights.
Pros: It was nice to get a small meal on the 6hour flight as well as a complimentary drink for all
Cons: This was by far one of the oldest planes I have been on in several years. Gawain is known for their entertainment, but this planes had only shared screens and our radio/sound was not working including the lights and call buttons. Upon reporting this to a flight attendant, I was told they would return to work on it, but it wasn't until I reported it again that another attendant worked with us to (unsuccessfully) attempt to restart the system. In the end we just had no entertainment for the flight.
Pros: The staff were above and beyond. Organized, on-time boarding. The pilots were great. The seats were nice. The tropical beverage offered was lovely. We had a toddler on board a few rows up who either screeched or cried the whole time, as in 5 of the almost 6 hour flight. A REMINDER TO BRING YOUR EARPLUGS. The parents did their best, and at one point I was in the aisle with mom and baby during some turbulence and the child got sick. I let the attendant who was serving drinks know about the situation and he didn't miss a beat and helped mom and baby recover, and got the area cleaned up. It might not sound like much but it was the above and beyond that most people don't realize flight attendants take care of routinely. I appreciated that.
Cons: The sugary breakfast. I was so surprised that literally nothing in the breakfast did not contain lots of sugar. The bread was inedibly sweet, the nonfat yogurt was overly sweet and had a weird chemical taste. Please at least low fat. Grapes, one of the highest sugar fruits, were the only thing I was able to eat. Please consider offering low/no sugar breakfast options, and wheat free options. I would have loved a hard boiled egg and some cheese and fruit. Couldn't really figure out the entertainment screen. Couldn't get the movies to load. I wasn't that interested in the screen but others might be. Tip: the jack is in the armrest.
Pros: Staff were friendly
Cons: aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies.
Cons: When I checked in i asked the agent to help me board early since I was carrying a fragile musical instrument. She said check back later. I had no seat assigned and was told I would be seated after all families were taken care of. I waited and waited and finally when everyone was boarded, I checked one last time because I was the only person left in the waiting area and the gate agent totally forgot about me. So she assigned me to a seat that had a wall in front of it and no storage space in the seat in front of me. I was livid. Thankfully I didn’t have to check the instrument but the hassle was a nightmare I really wanted to avoid.
Pros: Equipment was clean and comfortable. Flight crew was extremely pleasant and willing to work the cabin price was very competitive
Cons: Airport terminal inLihue needs upgrades and more seating.
Pros: Food was not great but it is always nice to have a hot meal provided on the flight and I also appreciated the Maui Brewing beer they offer during beverage service.
Cons: I was seated in the back row and found it difficult to rest/relax on this overnight flight from Auckland to Honolulu because the flight crew was in the back socializing very loudly to the point where it was unprofessional. I could tell that I was no the only guest annoyed by the noise.It was very inconsiderate and unprofessional to behave this way while on the job especially during the announcements that I couldn ot understand because of the talking behind me. I fly Hawaiian Airlines often and have never had this type of issue. I was surprised that none of the other crew members said anything to the noisy group of hosts/hostesses.
Pros: The food and hospitability
Cons: Entertainment options were few and outdated
Pros: The flight was very smooth.
Cons: The give you a mandatory declamation form to fill out right at the end of the flight but they don't offer to loan you a pen to fill it out with - forcing you to ask other passengers if they can loan you one but they'e using theirs to fill out the same form.. In addition they require information I didn't have access to without getting on the Internet which of course I didn't have - very frustrating.
Cons: You guys should put CHECK IN time on your tickets, like most do. My mom and I missed our flight by 4min!! I'm suppose to photograph my friends wedding tomorrow which I'm going to miss his ceremony AND my mom lost one day of work which is a huge deal and ONE day of being in Hawaii out of the four days we planned. I got it as a gift for her, and now were both in our apartment in orange doing nothing, when we are suppose to be arriving to hawai for the first time ever. So upset, and sad and bummed. What a let down. 41 min before our flight and there was nothing anyone could have done. I was on your site for over an hour checking all the guidelines about bags, carry ons, where we need to be and i didn't check in time at all. I just can believe this, a hotel room paid will be empty, and well be here waiting until tomorrow so we could repeat the same thing this morning. waking up at 530 a, heading to LAX in traffic from orange . why.
Pros: Plane was fine once boarded
Cons: Seemed like workers didn't know what they exactly where doing got told several different things by different employees . They also had people doing some what seemened to be really Unnecessary stuff.
Pros: Good price, food and drink free, cocktail prior to landing in Oahu, accommodate to have two seats together
Cons: Didn't know seat assignment ahead of time, in flight entertainment needed to be paid for
Pros: The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!
Pros: over all the service was good, having food from LAS to HNL was nice, but why not HNL to LAS?
Cons: So military gets 2 bags comp, but you have to charge them and have then find a gate attendant to reverse the charges, this is highly inefficient. Also in LAS they don't not open the Ticketing area until 2 hours before the flight, this caused a line and a crush when the gates did open. I mean we are told to arrive early to clear security but that is negated when we have to wait and hour just to get checked in and check our bags. Once again this was a highly enjoyable experience, which make these two ares stand out that much more.
Pros: There is a port for a USB, so you can bring a device? But then, you have to prepare your entertainment in advance which is an inconvenience....
Cons: The complementary food was garbage. I am not asking for a 5 star meal from Roy's; I am asking that the food be somewhat edible. The paid snack options were few and there we no healthier choices. You have to pay for all of films, games, and movies. No WiFi on the plane. The display had issues when I tried to turn it off - it would randomly come on. The volume for the "advertisements" were ridiculously louder. In fact, they were louder than the safety announcements from the staff! Gotta pay $25 for a checked bag.
Cons: The security guard made me go through security twice and then pointed me in the wrong direction to the gate and made me miss my flight
Cons: I was not in the system for my flight so therefore i didnt have a ticket. My trip was round trip and for some reason i was not marked as being on the original flight from honolulu to jfk so they canceled my return flight.
Cons: Somehow I was not assigned the seat I choose. The flight attendant offered for me to speak with an agent but I stayed in the newly assigned middle seat.
Pros: My experience boarding was a bit of a disaster as the boards at the airport stated an incorrect gate and reported an hour delay which was not correct. I ended up having to sprint to make the flight in a different wing an hour before I thought it was leaving. I barely made it onboard. I think this is an issue with the airport, not the airline but this is the only forum I have to state this. My experience with the crew was amazing. Very welcoming and hospitable. My experience with the airport staff was the opposite. Very unhelpful and cold. The flight went fairly smoothly, but, as is the case with most American airlines these days, the seats are uncomfortable and cramped. The inflight meal was good (for airline food) and very much appreciated on the 6 hour flight. Overall, this was a pretty typical American flying experience. Unfortunately, I was returning from flying with Asian and Australian airlines which were much more comfortable and customer-focused, so my experience on Hawaiian seemed subpar.
Pros: Flight attendants were pleasant. Other than that the plane was packed and the bathrooms got dirty very quickly. Food was terrible! When I booked the flight, tried to find special diet options but were not available. Flight attendant told another passenger that they don't offer special meals.
Pros: Hawaiian Airlines consistently deliver top-quality service for economy class. The flights are more comfortable than the average, the crew is always very pleasant. I also appreciate that they make an effort to be eco-friendlier.
Cons: I wish they had bigger range of food option. The entertainment system is not that broad but I don't mind, I can entertain myself on a flight.
Pros: The statistics of where we were and when to arrive on the screen. Flight crew was nice.
Cons: The flight changed from Alaska to Hawaiian airlines in San Diego. They were in different terminals way to close in time to each other. We had to leave security and go back through tsa to get to the connecting flight and missed boarding. We got to the gate at 10:05 with a flight of 10:15. They knew we were coming but still have our seats away. They told us that they couldn't delay the flight and let us on the plane. We had to wait 24 hours for the next flight with no way to get anywhere and no hotel. We slept in the airport and had to go through security again just to get to our flight. Once we boarded and were seated the gangway moved away from the plane. We waited and then the gangway came back to the plane and 4 passengers were taken off the flight. How can they delay the flight to take people off but not to let us on the plane the previous day?! My mother was born in Hawaii and our family was going to get birth place where she lived and I missed that opportunity because they wouldn't let us board because it would delay the flight. It would have delayed a 6 hour fligh for 10 minutes. Our luggage made it on the flight but we didn't. I'm extremely disappointed in the way it was handled by the ticket counter agents.
Pros: The crew were wonderful and the captain made a landing so perfect we didn't know we had landed!
Cons: The food was disappointing. The sandwich in particular was dry and tasteless. Other passengers mentioned this too.
Pros: If they hadn’t of given my seat away, I’m sure there would have been something I’d liked.
Cons: I had been checked in since the day before my flight and for some reason, because I wasn’t at my connecting gate 30 min prior to when they started boarding, the gate agent gave my seat away. I had to wait several hours for the next flight.
Pros: Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June.
Pros: I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great
Cons: The food selections not so great. The sandwich was hard. Could use more options.
Cons: Too hot. Bathrooms were dirty. No leg space in comfort+.
Cons: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space
Cons: Hopefully upgrade on monitors (touch screen was not working),
Pros: Korean air is a step above the rest. Best airline in the business
Cons: No WiFi on the flight, but there is so much media offered you really forget
Pros: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.
Cons: This is a delayed flight after having my flight to the previous night delayed to the extent that I could not take it and make my connecting flight out of Minneapolis.
Pros: Flight cancelled
Cons: Flight not cancelled
Pros: crew found me an outlet for laptop
Cons: The pork dinner meal option was burnt … al the way through.
Pros: Crew really was cheerful and happy
Pros: Appreciated stewardess comping wine because my husband and I couldn't sit together
Cons: Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles
Pros: It was quick
Cons: Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough
Pros: One of the flight attendants was nice.
Cons: 5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL.
Pros: Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?
Pros: Crew and flight
Cons: Price for food and number of bathroom available
Cons: There really needs to be a way the airlines can better make seating assignments. I was in a window seat and the woman in the middle seat was so large that her arms took all of the arm rest and some of my seat area. Even crossing my arms I was unable to not have her arm up against me.
Pros: This was the most professional crew we have seen in a long time. What a difference a good crew makes.
Pros: Snacks & drinks & TV movies good
Cons: One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position
Pros: I liked that the plane wasn’t full which was a surprise.
Cons: Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected.
Pros: Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy.
Cons: Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see.
Pros: Speedy boarding and deplaning.
Cons: The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic.
Cons: Did not like being assigned a seat next to the bathroom and having an aisle full of people waiting to get in.
Pros: In flight tracking
Cons: Irregular serbice
Pros: Attentive staff.
Cons: Nothing. Great flight.
Pros: Nice flight a good crew
Pros: The gate agents were gruff, but helpful. Stewards were super friendly.
Cons: Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins.
Pros: The food is delicious and there are healthy choices, the staff helped me put my carry on into the overhead bin, which was super helpful because I'm only 5ft tall
Cons: The entertainment selection was not that good. They had some new movies but nothing you could turn your brain off to. The selection on my second 50 minute flight with delta had more options and variety than my 14 hour korean air one...
Pros: The gentleman at the gate was super helpful and helped us check our bags at the gate.
Cons: Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth.
Pros: The crew was very cheerful
Cons: No entertainment and uncomfortable seats (at least for trying to take a nap)
Pros: Let on time and arrived 30 mins EARLY.
Cons: Had to pay for meal despite length if flight.
Pros: We were two for two on not being able to understand the gate agents announcements. Please keep in mind that not everyone flies frequently. I'm convinced that the routine of the job blinds both the TSA and airline employees to this fact. Clear and concise instructions would be great, regulars will continue to ignore you. So no harm, no foul.
Pros: The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster.
Cons: No complaints, I was stuck in a middle seat but somebody has to sit there!
Cons: Know that if you buy an E ticket they won't assign you seats until you arrive at the departure gate.
Cons: Even with "Comfort +" the seats are horrible.
Pros: Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly.
Cons: Long flight but prefer the direct flight than having a layover.
Cons: The flight was over 20 minutes early
Pros: Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline.
Cons: Nothing at all.
Pros: Very friendly flight attendants and for the most part I could understand the pilot when he spoke.
Cons: Wi-fi should be free. Put chocolate into the snack options.
Cons: For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!
Pros: Crew was tentative.
Cons: Lady besides me was eating something that smelt bad.
Cons: Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii.
Pros: The plane was modern with good entertainment options. Overhead storage was ample.
Pros: THEY PROVIDED LUNCH DUE TO ALL THE DELAYS
Cons: WAS DELAYED SEVERAL HOURS, WAS TRAVELING ALL DAY FOR A FLIGHT THAT SHOULD HAVE BEEN MUCH SHORTER. DUE TO THIS HAD TO INCONVENIENCE THE PERSON THAT WAS PICKING ME UP AS WELL!
Pros: Lots of room, free beer, extra snacks, quick boarding
Cons: Exit rows in main cabin have much more leg room. Food was good but could have bought better food to bring with me on the plane and not spend as much money. Still have to pay for wifi. Basically the only perks are a wider seat and some extra snacks.
Pros: The check in personnel was fantastic - very helpful and friendly with a very relevant story that made me feel more relaxed. Our not so good seats were somewhat compensated by the plane staff that gave us each a full beverage can, extra pretzels, and some cookies.
Cons: Our seats that we'd picked out seemed to get changed when we checked in and we got out in the last row, which had no window, and smelled strongly of bathroom cleaner.
Pros: entertainment options are great. The flights are plentiful, so lots of options.
Cons: No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered.
Pros: Overall flight was satisfactory experience.
Cons: Movie selection for entertainment
Cons: Service was surprisingly lacking for first class. No refreshments offered prior to takeoff. Dinner was mediocre, what you would get in economy. Beverage served was a glass of wine and small bottle of water and that was it for the entire flight. On an earlier flight in economy, there were two times we were served refreshments. No one bothered to collect my empty water bottle the entire flight. And this is first class ??
Pros: Everything about the 787. Very comfortable and pleasant
Cons: Again, United is not enforcing its own COVID restrictions. That’s gotta stop
Cons: Stewardess was mean when I asked for a mask
Pros: I really love Hawaii it was beautiful.
Cons: It was perfect
Cons: Our BOS-SFO flight was delayed several times that would have caused us to miss our connection to HNL. Instead we were diverted to IAH where we spent the night at our expense. We are still in Houston awaiting our return to HNL. Too long a delay.
Pros: The crew was outstanding and landing was smooth Very welcoming
Cons: I wish they would give us more snacks But overall it wa fantastic
Cons: Plane was delayed for 5 hrs
Pros: Seats and entertainment
Cons: One syaffmemberrude butall not very friendly orhelpful no food to purchase on board which meant we had absolutely nothing to eat until landing not good when ad ertise that you can purchase on board also paid 50 dollars for checked bags but ihadconfirmed with your airline theywereinyheprice along of gimethecrewwalkedpast with coffee withoutaski gif wanted one
Cons: Not having videos on plane in seat sucked! Mediocre over priced Food
Cons: The food was horrible for the price. We had 4 crying babies surrounding us. It was a full plain so we were told to check our carry ons but upon getting inside the plane there was still space in the overheads.
Pros: I like the food and the movies you could watch on your phone. The United app.
Cons: Don't have a negative feedback.
Cons: One crew is rude while I was ordering food while she is delivering the beverage after the order time. She simply told me they don't have what I want to order and leave. After 5 mins, I pushed the service button and nobody responded. After half hour, I ordered the food from another crew passed by. After I landed, they suppose to return my stroller set at the airplane gate. But they said it is not there, ask us to wait at the airport gate. We walked outside and they broadcasted again, I didn't hear very clearly but followed most parents to walk out. We wait at the baggage claim for almost 1 hour and finally, the baggage crew came back to the gate and found our stroller.
Pros: Really great service! Smooth flight!
Pros: Direct flight
Cons: Airfare price. Friends were able to get a better deal connecting through Japan.
Pros: Great customer service
Cons: My dear was extremely uncomfortable
Pros: Entertainment had good choices. I was very comfortable in the chairs. The crew was overall friendly.
Cons: Wish the entertainment came with tablets already installed instead if for purchase. Would be nice to have gluten-free options for snacks. Since my first flight was delayed and I barely made it to my connection, I had no time to grab something to eat at the airport. And being celiac, there was only a nut and fruit mix. Not enough to substitute for a meal. My biggest complaint however is with 3 hours left of the flight, i turned on the call button to request a beverage and nobody came. I waited 45 minutes, having to turn on the light 3 separate time because it automatically must have timed out. I couldn't get out of my seat due to seat belt sign. I looked back into the rear galley and 5 attendants were back there talking. Tried to get their attention. Nothing. Finally, I got up and went to get my own drinks. Being a server at hotel in waikiki, I understand that customer service is very important. And though I understand that they may have been busy and unable to answer my call, I could see that clearly was not the problem. They were just standing there and chatting. Very frustrating. Though they were friendly, they just simply weren't paying attention. I have to say in all honesty, I will not be recommending nor flying United airlines again.
Pros: the flight was okay
Cons: Long story short due to weather I was told my flight left when in fact it did not and there were three opportunities for UAL to see that and put me on the flight and the failed. Cost me six hours of wasted time.
Pros: We had arrived a little ahead of schedule
Cons: For an almost 6 hour flight, they chose a very small plane. Probably because they didn't sell enough seats on the flight so they downsized. Anyway, lots of people who boarded towards the end weren't able to store any carryon luggage. And as I listened to the crew talk to them, they weren't very nice about it. Sounded as if they were saying it's the passengers fault. We are allowed 1 carryon and 1 personal bag. For any flight that is longer than 3 hours, I believe the airlines should at least allow passengers to have 1 free check in. Then maybe we wouldn't be trying to carry everything on with us. Our flight to Hawaii wasn't very comfortable either. We had purchased economy plus but it didn't seem all that comfortable. Maybe because it was a smaller plane. I think it was a 737, not really sure but it had 3 seats on each side with no middle row. Food is for purchase! Outrageous.
Pros: Unfortunately I won’t leave until morning. However I can already answer this question. I will like the fact that I’ll be seeing my only child after an entire year!
Cons: I didn’t like the fact that United Airlines took time away from us. Because she’s military I don’t get to see her as often as I’d like. I booked my trip from October 5-16 2017 and our vacation together won’t start until a day later. Some may say it’s only a day but I say different and I should be compensated for my loss as well as so many other people that were traveling with me. My overall experience with this airline was horrible! I won’t say I’d never use them again because you never say never BUT they will be my last resort!
Pros: All the crews are very friendly,service was great!
Pros: came early...
Cons: We could not take water with us to plane, traveled with kids 8 and 10. Did not get water even though I asked few times....kids started crying to get some water.....what is with the system??
Pros: Getting off the plane
Cons: The guy puked halfway through the flt and not one single flt attendant came even though they were serving drinks repeatedly to the dr sitting in the row in front of me. Also the flt was delayed as we waited almost an hour for people trying to connect which made me more upset since I was rebooked on that later flt because although my previous flt was there half hour before departure, we didn't have a gate to use which caused me to be 15 mins late for my original flt. Did they wait for me?! NO! I was rebooked. It's unfair that they stole an hour of life from every other passenger to accommodate a few. Back to the guy who puked, an hour after that he started shaking and grabbing his head and asking me why am I hurting his heart. Then incoherent blathering and then his last episode 20 minutes before we land in which he started hitting himself in the head saying he would die right now for his wife and how he's made mistakes. It was three separate incidents from this one passenger and not one flt attendant noticed? Yeah it was bad piled on worse stacked on top of never United ever again.
Pros: The crew was super friendly and nice!
Cons: Hardly any space and no type of entertainment whatsoever and NO chargers, not even a USB charge port.
Pros: Flight Crew was helpful & apologetic for the inconvenience I incurred.
Cons: The Who,e entire flight I had no Wifi and it was almost a seven hour flight.
Cons: Wifi didn't work
Pros: Smooth flight and on time.
Cons: Original seating for my spouse and I was 20 rows apart, then wanted to charge me $244 to be seated together. Crew ran out of food when they got to us in the 50th row on an 8 hour flight. Some crew members attitude were not very friendly.
Cons: 5 minutes before we boarded they tried to change my seat without informing me.... luckily it popped up on my phone that my seat had changed I reserved an aisle seat when I made my reservations five days before the flight. All of a sudden they put me in the middle seat ...so I went to the counter and the person at the counter tried to tell me that I just changed to the aisle seat that I had which I actually have had for 5 days and she tried to tell me that I was lying to her I was not very pleased with United at all!!! I made it very clear and even showed her the email from 5 days ago where I had that seats all along the aisle seat that she took away from me and put me in the middle somewhere so three minutes later she told me to look at my phone and she changed me back but that's after she basically called me a liar and said I didn't know what I was talking about!! Worst US AIRLINE!!
Cons: Crew members were not friendly. There was no in-flight entertainment available, and no snacks that were complimentary.
Pros: Boarding was quick and efficient.
Cons: It seemed that there was a lack of preparedness before taking off from each stop.
Pros: The crew was exceptionally friendly and helpful. Water and drinks were offered regularly. For those who had the app there was inflight entertainment. We paid for plus size seats and had enough leg room.
Cons: I believe that on the long flights built in entertainment screens should be standard. Most people did not have the app and many spent 8.5 hours without anything to do. Food is not offered on this long flight unless you pay for it. You must walk to the very back of the plane where the food is in warmers. I got a hamburger and it was a bit dried out. Could have been worse...just hard to handle since tomato, lettuce and condiments were on the side. A larger person sat next to me and took use of the armrest between us which made me feel like I lost 4 inches of my personal space.
Pros: Non-stop flight. We had an early arrival!
Pros: Thanks for the ONE toffee cookie at the beginning of the 8 hour long flight.
Cons: I have NEVER flown on an international flight and NOT received a complimentary meal or two...When I'm flying for 8 hours. On top of that the seats were very small and uncomfortable. I shouldn't feel a person grabbing a magazine or pulling down a tray when I'm sitting in the seat in front of them. There was one younger African American flight attendant with a light brown, long curl wig that didn't look like she wanted to be there. You can tell by all her eye rolls, sighs and not responding back to numerous thank yous given to her. I couldn't consistently watch a show or movie for 3 minutes thanks to the wifi and or app on MY Samsung tablet....it's SO sad that you guys couldn't have them already installed like other airlines. This airline is already in hot water, I expected MUCH better customer service. I will do my best NOT to use them again and tell others to do the same.
Cons: Simply, EVERYTHING!
Pros: The crew were polite and helped to assist the passengers who has the same seats.
Cons: The entertainment on board was limited, shoddy, and frankly disappointing. Why you are asking customers to download the United app instead of providing onboard entertainment like almost every other airline in the world is unknown to me. In comparison with other airlines (particularly airlines in Asia), it was downright egregious. The airlines top people obviously have no interest in providing any comfort for the those who are unwilling to pay the extra money. I do not understand why the airlines believes people should have to pay for their own meal on a 7 hour flight when they've already shelled out the money for the flight. In addition, why should I have to pay an extra $89 for a so-called premium aisle seat? It's completely inexplicable that the state of all airlines in America have fallen to this level.
Pros: The flight attendants were friendly for the most part.
Cons: On both flghts we requested a bassinet for our 3 month old. We were told on the phone if one was available we were able to have it. Both flights had bassinets but we weren't allowed access to them. On our first leg the bassinet was in economy plus and we were economy. On the way home our fight was downsized to a smaller plane and the airline was too busy trying to cut 25 people off the fight they weren't able to give us a seat where the bassinet would be. We asked several flight attendants and got different answers from each one.
Pros: The crew on board the flights were always friendly and Stern with unruly customers. Very good job in that department.
Cons: I am 5'10 and 155 lbs I wasn't so cramped in the sets that when the person infront of me put there seat back I couldn't cross my leg or sit comfortable. I can't imagine what a person any taller or larger then me felt. Oh also the average size man sitting extra to me was spilling over my seat. Luckily he did not smell and was very apologetic. The only reason I booked through united was because of how cheap they were. But with Lon delays. Rude check in emoployees, bad snacks, zero in flight entertainment 7.99 to watch tv? Come on you have us trapped already. (returning to Hawaii) and one of the worst seating set ups of my life. Yeah I'll gladly go back to delta.
Cons: United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip.
Pros: We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable.
Cons: Poor wifi service.
Pros: We had economy plus seats, so I could still feel my legs and didn't have a near panic occurrence. Good news! The dents in my husband's knees from the previous flight are gone! A/C worked great.
Cons: United flight attendants could use a good Dale Carnegie course. The attendants on our flight exuded "GO AWAY!" Our row mate (aisle) had a broken seat that she paid extra $$ for & she asked to be seated elsewhere. Attendant said there are no more seats. There was at least one seat in first-class; we could see it. She also asked for more pretzels......2 1/2 hours into the flight...the attendant said I gave them out already. One pack of pretzels? I wasn't offered any pretzels at all. And the movie choices....what?!?!?!?! I can't even begin to describe the disappointment that your "selection" of movies caused. This isn't a hop to Hawaii. It's long haul. Oh. And my feelings are still a little hurt I at being subjected to the SMELL of baking chocolate chip cookies that were being served in 1st class. Really? Superman vs Batman, Captain America, Barbershop II, Jungle Book, etc., AND having to smell cookies I can't have? It's just too much to take in on a 5 hour flight.
Pros: The flight landed safely and was only a few minutes late after delayed departure of 25 minutes.
Cons: A problem passenger ruined the flight for me and several others. He continually left his seat when the seat belt sign was on. I figured he was back smoking or vaping in the lavatory as he came back smelling strongly of after shave, bit seeing him weave around he must've been drinking. Then he stood in the aisle and poured more after shave down his shirt and outside his shirt. The smell was so strong it gave me a headache and make me sick to my stomach. Then he left his seat and sat behind us somewhere with a woman. A flight attendant told another man to come up and sit where he had been sitting. After the man went to sleep this guy came up and kicked him out of his seat. Then he asked the guy by the windows to switch seats with him which the guy did Kama then he proceeded to make him move several times as he had to get out and get out of his seat looking for something. I'm not sure how these things are handled normally but this guy really ruined for me. Aren't there consequences for ignoring all the rules? I probably won't fly United again.
Pros: Crew was professional and everything took place as should
Cons: The lack of air conditioning was very uncomfortable. I was sweating a lot the entire trip.
Cons: I Purchased 2 round trip tickets for myself and my son. My son had a change of plans and purchased another one way ticket to leave a week earlier. So his first leg of my purchase was not used. They resold that seat on May 27. So they made money Twice on that seat. Then when we checked in to return on 15 June. We were told his ticket had been cancelled and I had to purchase another ticket for his return. The flight was NOT sold out. My entire row of seats was empty. So I paid for 2 seats for the same flight. This is theft, coming and going and I am calling my lawyer!
Pros: I enjoyed very little about this experience. The crew was cordial however they lose the ability to perform simple tasks by the long standing protocols and overcrowded flights. Most of the crew are as unhappy as the passengers.
Cons: The plane hit the brakes while taking off and returned to the gate due to a warning light. We were told nothing other than we needed to wait. They said the fix took 5 minutes but our wait took 2 hours. Not efficient. They rent out tablets for on plane entertainment, unlike every other plane I've ever flown, they make you pay to keep you happy during a 5.5 hour flight. Food was horrible. The seat did not recline and they eradicate every ounce of comfort to overpack the plane. The Captian made little announcements and the one he did make upon decent, started with "please fasten your seat belts, we are 65 miles away from Honolulu but...", I was sure the "light" came back on 30k feet about the pacific and we were going down. Finally - the last announcement from the head stewardess didn't include "Aloah, thank you for flying United". Seems minor but it goes to show they don't care anymore. That's the first time I hadn't heard the welcomed message after my 20th trip to the Islands. After my return flight I vow to never fly United again.
Pros: Crew was friendly. It was a long flight, so glad that came around in between drink services to offer water.
Cons: Not that much content on the entertainment device, several movies were only playing in Japanese and no option to change to English. My device kept shutting off at random times despite having full battery.
Pros: I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable.
Cons: We were frustrated because we chose United flights but then got put on Island air from Maui to Honolulu who has completely different baggage guidelines and ended up costing us quite a bit more because our carry-ones weren't 16 lbs or below. I don't like things like that, so I wasn't very happy with that part of the trip. I don't think that is United's fault-probably Kayak's. Flying in general just isn't pleasant anymore. The crews aren't happy or fun and they've gotten so cheap on everything, and charge you out the nose for everything. The airplanes weren't clean. My 2 year old had to brush off a seat of crumbs on her seat before she sat down! Just sad where it's gotten in this crazy world. We used to love to fly, and now we are just always glad to be done with the flights!
Cons: 4 hr delayed departure. fine... better safe than sorry when there's a mechanical problem. BUT-- there was no compensation.. no free drinks, no free food worse: the flight left after lunch but there was only breakfast food (since it had been a morning flight). and THEY RAN OUT OF FOOD FOR SALE. despite the 4 hour delay. we were starving. then... we FINALLY arrive... and wait another full HOUR for the gate to be opened. because it had "timed out" (because we were so late?) and apparently, they have to call someone in from who knows where to unlock the gate... it took an hour! we basically lost a full day of our Hawaiian vacation
Pros: Crew was friendly
Cons: My husband, myself and 11 year old son were seated separately. We requested seats together. I was told by the desk staff that there were younger children also seated away from their parents. Once in board, I observed several families with adults seated together and children older than 11 seated together. Priority should have been given to younger children to sit with at least one parent. I was uncomfortable with my minor aged child was seated with strangers for a 5 hour flight. In flight online entertainment didn't work initially.
Airlines flying from Tamuning to Honolulu have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Tamuning to Honolulu
Masks required on board, masks provided on flights from Tamuning to Honolulu
Social distancing seating
Middle seats unavailable to book on flights from Tamuning to Honolulu
Testing for antibodies, testing for symptoms for flights from Tamuning to Honolulu
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