Pros: "Friendly crew, efficient."
Cons: "Check in with partner airline was super glitchy"
Cons: "Short flight great friendly service."
Pros: "Early departure early arrival"
Cons: "Food options, more prompt service,"
Cons: "Honestly, this was my first time flying with Hawaiian Airlines and I was very impressed with the overall professionalism and how thorough the staff was in making sure everyone had their seatbelts on when necessary. They were also very kind and friendly."
Pros: "Short island hop but still great staff is just HAPPY"
Cons: "Canceled flight, major next day flight detour!"
Pros: "Great service."
Pros: "Crew was friendly."
Cons: "We were late leaving the gate in LA. Now we have been sitting on the plane for 45 minutes waiting for our gate in Honolulu."
Pros: "The crew was very good and met all our needs."
Cons: "Free entertainment from LA to Honolulu."
Cons: "My surfboard bag was ripped and all straps were broken and was then patched up with duct tape!!! What the F#€*?!! It looked like it fell off the plane and was run over. Plus my bike box was torn to bits and patched with duct tape and was cut open by someone’s knife, I ended up loosing bike parts because of this. Horrible bag handling by the crew!! This was all noticed when I picked up my bags in Auckland"
Cons: "Racially profiled by security guard..Never coming here again."
Pros: "Fantastic attendants, clean, overal A+"
Pros: "The staff on the flight was great."
Cons: "Screaming babies everywhere."
Cons: "I received more updates on delay, gate changes and expected departure time from Kayak by text messages than from the airline. There were regular gate area updates. Passengers were not given any 'make-up' benefits for the 6-hour delay, like access to pay movies or discounted pay for snacks. I don't favor free booze. Even the meal was crappy, not that the crew could change loaded meals. Passengers felt like the delay was not big deal to the airline and crew."
Pros: "Flight staff was pleasant. Ticket agent at the gate got my mom and I a seat together closer up."
Cons: "Flight was delayed by 3 hours leaving Sacramento, I booked seats together for myself and my mom but when I checked in they had us across the plane from each other. In order to get seats together we had to move from row 17 to row 43. The plane was freezing."
Cons: "Husband and I upgraded our seats, only to board and settle in and be asked that one of us leave the seat we paid for because they made an error and double booked one of the two seats."
Pros: "Quick problem solving and excellent service when my assigned seats were not the same on the boarding pass. The awesome safety video from around the islands. The crew was very efficient and kind. The breakfast mea was just right. Milk with good coffee! Especially liked that HA offers plenty of water! Mahalo nui loa!"
Pros: "Fantastic in comparison to the many I have flown. Service was great, up graded economic seats had plenty of room and were fairly comfortable. Nice big plane. I did feel swished in like a sardine."
Pros: "The fact the plane arrived in Honolulu ahead of schedule. Boarding was quick and efficient and the crew was about par with other experiences."
Cons: "The entertainment screen did not work. The conditions on then plane were warm - was the first flight ever taken where it was not cool. The food was unappealing."
Pros: "Pleasant staff, lights were dimmed for rest cause of early flight and comfortable environment."
Pros: "I like that they gave a meal during the flight, especially since it was a 6 hour one. Food wasn’t too special: a hot sandwich, chips, and cookie. Good overall atmosphere. Attendants were friendly and helpful."
Cons: "When checking in, there wasn’t any seats available. Needed to wait at the gate to finally get seat assignment, after boarding already started. Traveling as a party of two, was lucky to be able to sit together for a full flight. Also, all entertainment options cost money. For other airlines, some cost money and some did not. For a long flight, I would expect free entertainment, but I might be spoiled by flights to China."
Cons: "No food for such a long flight. No option to buy food either. Was starving on a 11 hour flight."
Pros: "The service was good"
Cons: "The plane maintenance for the video equipment seems to be lacking and the plane interior was dated."
Pros: "Friendly service. Clean nice plane."
Cons: "The landing was harsh."
Cons: "TVs should not charge to watch anything (many other airlines offer this). Also, offering wifi would be a big improvement."
Pros: "Nice seats, and staff and good food."
Cons: "Plane should be equipped with wifi."
Cons: "Why is there no complimentary food service on a 10 hour flight?! If I was flying internationally there would be two complimentary meals served."
Pros: "Blanket and pillow a nice touch"
Cons: "No dinner. And no free entertainment during the flight"
Pros: "The crew was friendly, and I appreciated the in-flight meal."
Pros: "The seats and space were great. The crew was amazing"
Cons: "The plane was very hot and uncomfortable. When asked to turn the a/c temperature down, it took about 20 minutes to become comfortable, but then about an hour later it started getting warm again."
Pros: "That you fed us even if the quality was just fair."
Cons: "Cramped seating"
Pros: "The crew was very pleasant and very helpful getting us to our connecting flight to Kona since we arrived late, due to equipment problems leaving Sacramento. A free meal was a welcome surprise."
Cons: "The tickets I got thru kayak lost the seat reservation. My family sat away from me for both flights. The tickets I purchased directly worked out fine. Won't be using kayak anymore."
Cons: "Cancelled our flight, after that we didn't get our luggages ☹️ That's why we didn't take part of our trip to Polynesian Cultural Center, the flight was delayed 9 hours"
Pros: "Hawaiian has great schedules"
Cons: "Way way way too many screaming infants and toddlers. I'd pay more for a flight w all 13 and over pax"
Cons: "You have the odacity to charge for entertainment on a trans-pacific flight. Your crew members did a poor job of redirecting the travelers-- they were constantly ignoring the seatbelt sign and were standing during landing."
Pros: "I loved this airline. The crew is definitely Aloha Spirit minded with Fierce resolve and great food, on time boarding and landing and I got the best blanket from Moana Mahalo, Linda"
Pros: "The crew, as on most of my Hawaiian flights were very pleasant and accommodating. The seating on their airlines are generally very comfortable and spacious."
Cons: "I had selected an aisle seat when I booked the flight and was moved to a center seat without my knowledge. When I made this known to the attendant, she left to check to see if they could move me, later returned to tell me that because I was already seated they couldn't move me, though I had made it known to her prior to taking my seat. Most Hawaiian flights have in flight movies and power ports, this particular flight had neither."
Pros: "Great crew. During meal time they did a great job of having passengers adjust their seats so people could eat their meals in economy. If they didn't do this, it would be left to the passengers to ask the person in front of them to raise the seat or have to struggle to eat with that person's seat close to your face. Having the crew do that was great. That is another thing nice with this Hawaiiian aircraft. The seats actually have leg room in econonmy and they recline enough to rest. Don't change that! Also very nice is that you get a complementary wine or beer with your meal :-)"
Cons: "Entertainment options felt like 'nickel and diming'. It is a 5+ hour flight and all the seats have personal entertainment consoles. The only thing is you have to pay ~$7 to watch any of the movies. Be sure to have your book or device loaded up before flight. Each seat has a USB charging port :-), however it only has low amps - this means you can't charge things like a tablet :-(."
Pros: "crew was friendly and helpful and the seats in economy plus were more than adequate."
Pros: "Plane got turned around after 3 hours in plane. Had to change 2 flights, my rental car reservation, 2 doctor appointments with no sympathy or even care from Hawaiian airlines. Spent hundreds of dollars and got no compensation. Not happy and will never book again."
Cons: "So disappointed, angry, and sad."
Pros: "Loved the customer service all the way. All of the employees were very attentive and were genuinely interested in helping everyone."
Cons: "There's nothing I didn't like. I really liked everything."
Pros: "I upgraded my seat while checking in and was satisfied with the amount of leg room I had."
Cons: "While I apprecite the airline wanting to stand out and serving food, but I'm allergic to eggs. Egg sandwiches were served for breakfast."
Pros: "Besides the poor food (but free!) and one grumpy stewardess, the flight was actually fantastic. One of the better flights I've had in a long time, and I fly a lot. Check in, boarding, and general smoothness of the flight was great in comparison to other domestic airlines. Will always fly Hawaiian if the prices stay affordable!"
Pros: "The food"
Cons: "The seating arrangement took longer then my usual experiences but it wasn't horrific it's the only negative thing I have to say"
Pros: "The crew was good and attentive"
Cons: "No movie......for a flight that long and no wi-fi........that would have been a plus"
Pros: "Everything was great, the food, the movies and my seat was great I was able to change my seat online if I didnt like where I was siting."
Pros: "The price was very good."
Cons: "I was told by an Hawaiian representative that if I joined their mileage program that there would be an reduced rate for the first bag used on their flight. So I joined as did my wife. Yet this info was incorrect and my wife needed to pay $25 for her bag from SJC to HLN. Plus in arriving in HLN we need to talk about 1/2 mile to their baggage claim which is in a separate terminal than the landing terminal."
Pros: "Delta is the airline to fly if you have to fly (like I did) during a pandemic. They made sure at every turn we felt as safe as possible. They had passengers distanced from each other the whole time, handed out sanitizing wipes as we walked on the plane, made sure folks kept their masks on, gave us individual little baggies with snacks and water bottles that also had individual hand sanitizer packets. I felt so much more safe flying Delta on my way home to Hawaii in July than I did when I flew American Airlines on my way to the mainland in June."
Pros: "I like flying with Delta, it's just I was not feeling well and our flight got delayed and delayed and delayed. We finally made it on and the extra comfort was great"
Cons: "The food selections not so great. The sandwich was hard. Could use more options."
Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."
Cons: "Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space"
Cons: "Hopefully upgrade on monitors (touch screen was not working),"
Pros: "Airplane accelerated from stand-by directly to runway without preparation stop. Awesome!"
Pros: "Korean air is a step above the rest. Best airline in the business"
Cons: "No WiFi on the flight, but there is so much media offered you really forget"
Pros: "crew found me an outlet for laptop"
Cons: "The pork dinner meal option was burnt … al the way through."
Pros: "Appreciated stewardess comping wine because my husband and I couldn't sit together"
Cons: "Don't assume you will get a good fare just because you book 2.5 months in advance, have a Delta AmEx card, and use some of your earned miles"
Pros: "One of the flight attendants was nice."
Cons: "5+ hours and just some bagged snacks. Had to wait forever for soda. Screen was difficult to work - touch wasn’t working. Much smaller program selection than flights 6 days ago from RSW to LAX via ATL."
Pros: "We boarded close to on time, no hassles. Allowed my husband and me (retired military) to board early, thank you."
Cons: "LAX security is awful. We never left the airport (arrived LAX from Sydney AU) yet were forced thru security again. Had to remove shoes, was scanned and "frisked" by TSA to get to Denver. To go to Australia, Denver TSA waived the removal of shoes, skipped the scan for the metal detector and no one touched me, ditto for LAX on the trip to Sydney. Where's the uniformity or standards for TSA?? Why did I have to be subjected to this garbage on the way home?? This is why I despise flying. It makes no sense to me. This ruined what was a great vacation."
Pros: "Crew and flight"
Cons: "Price for food and number of bathroom available"
Cons: "Seats have no leg room!!!"
Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"
Pros: "I liked that the plane wasn’t full which was a surprise."
Cons: "Last leg of the flight as usual we had some plane on it’s last legs with entertainment equipment from the 90’s and that’s being generous. My iPhone 7Plus is only a little smaller than the screen they would have you watch for five hours. Also the plane was old and noisy and seats were not really comfortable. But this is par for the course flying to Hawaii for some reason, no matter the carrier. Hawaiian Airlines is usually better but that’s to be expected."
Pros: "Gal at the gate was most helpful. She corrected my boarding pass to zone 1 and put us in exit row. I have sat there before but it was really roomy although the seat seemed less comfy."
Cons: "Plane was much smaller than what I usually fly to Hawaii but the roomy exit seat made up for that. Downside was the screen was small so hard to see."
Pros: "Speedy boarding and deplaning."
Cons: "The gate agent appeared annoyed when I requested a seat change a couple of hours prior to boarding. She didn’t offer assistance or an explanation. Just looked at me like ‘ in your dreams’. And flight attendants should really practice smiling more. Snacks offered on 5.5 hour flight we’re pretty pathetic."
Cons: "The monitors kept on freezing"
Pros: "At least the flight wasn't cancelled?"
Cons: "Five minutes before the scheduled boarding time, it was announced the flight was delayed by 1 hour 25 minutes. I am almost certain this was not weather-related, according to flight trackers. I understand that weather delays are essentially out of airlines' hands. However, if the delay is caused for other reasons like "mechanical issues", or any other errors or miscommunications within the airline itself, then they should be held liable. My time is worth money, so any delays not weather-related should result in a reasonable refund based on the duration of the delay. An apology doesn't placate customers' frustration and inconvenience due to delays."
Pros: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Cons: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."
Pros: "In flight tracking"
Cons: "Irregular serbice"
Pros: "Attentive staff."
Cons: "Nothing. Great flight."
Pros: "Didn’t fly to Detroit . Delta changed flight to Atlanta & then toFort Meyers"
Pros: "The gate agents were gruff, but helpful. Stewards were super friendly."
Cons: "Even though I had picked out two seats together, they had us separated. Very thankfully they put us back together after the fact - that was wonderful & appreciated. But entertainment system also didn’t work, and as always, seats are disgustingly uncomfortable. Also odd that they made us check bags with so many empty overhead bins."
Pros: "The gentleman at the gate was super helpful and helped us check our bags at the gate."
Cons: "Zero leg room. Zero arm room. The entertainment system did not function. No food for such a long flight unless you pay more then the food is actually worth."
Pros: "Great entertainment, comfortable seats."
Cons: "Middle seat with zero chance to switch."
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "The food"
Cons: "No entertainment"
Pros: "At least they serve us dinner."
Cons: "The toilet was very sticky. over crowded and kids was crying all over the flight."
Pros: "Let on time and arrived 30 mins EARLY."
Cons: "Had to pay for meal despite length if flight."
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Pros: "Delta was so accommodating"
Pros: "attendant frienliness, and communication."
Cons: "The plane. it is an unsuitable for more than one hour flight. The value for the money is down in the bottom."
Cons: "Even with "Comfort +" the seats are horrible."
Pros: "Like the direct flight from Minneapolis to Honolulu and you even get a meal and snacks. Flight attendants were very friendly."
Cons: "Long flight but prefer the direct flight than having a layover."
Cons: "The flight was over 20 minutes early"
Pros: "Comfortable flight, super crew, awesome non stop flight from Minneapolis. Could not ask for any better. Delta is the #1 airline."
Cons: "Nothing at all."
Pros: "Efficient and on time."
Cons: "I booked tickets well in advance but wasnt allowed to select seats at time of booking nor at 24 hour check in. This adds undue stress having to wait for an assignement at the gate."
Cons: "For the second time in one day, my seat would not recline!!! Very uncomfortable for an even longer flight than the first one!!"
Pros: "Crew was tentative."
Cons: "Lady besides me was eating something that smelt bad."
Pros: "Boarding time and schedules were as expected or faster and other than the food incident, good attention from the flight crew."
Cons: "No choice during for lunch since the flight crew didn't have enough meals to cover the preferences of the first class travelers."
Cons: "Air conditioner was not working properly and we were delayed over 3 hours waiting on the plane at the gate and tarmac. Then they had to de-ice the plane which added more delay. Lost too much time that could have been spent in sunny, warm Hawaii."
Pros: "The plane was modern with good entertainment options. Overhead storage was ample."
Pros: "food was surprisingly good."
Cons: "the flatbed seat is very narrow and not comfortable. The crew took a long time to remove plates after the meal was eaten."
Cons: "they treated us like cows"
Pros: "entertainment options are great. The flights are plentiful, so lots of options."
Cons: "No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered."
Pros: "On my last 4 trips in 6 mos I've flown United, Delta, and Hawaiian, to Cancun Mexico on United Aug 2015' , to Puerto Vallarta on Delta December 2015, Hawaiian to Honolulu December 2015, and Again on Delta to Honolulu Feb 2015. Hands down Delta IS THE BEST, there nothing better then having Free movies to pass the time, from TV to HBO and SHOWTIME and Current Movies in the theaters TODAY music, games, etc even free headsets any eye cover to rest ALL FOR FREE Delta isn't so worried about charging for eveything, a happy traveler is a repeat traveler, that is DELTAS GOAL Happy repeat travelers I voiced my displeasure with Hawaiian after finding out on my Day flight over I get charged $10 for blanket n pillow and free ( bad ) meal. Then on red eye home it's free blanket and no food, I can bring my own better food, and blanket which I do, but to charge for entertainment is the worst thing ever, AND EVEN FOR SIMPLE MUSIC WAS A CHARGE, SUCH POOR SERVICE Delta hands down IS CUSTOMER SERVICE ORIENTED PERIOD DELTA DELTA DELTA I'M FOREVER YOUR HAPPY TRAVELER,"
Cons: "The snack boxs are kinda unappealing, I bought both and they were jost OK, But that's fine I can bring food simply enough and would have but I was running late, Happy traveler"
Cons: "My seat choice was ignored on one flight"
Pros: "Good crew on both trips"
Cons: "No crying children"
Pros: "Nice attentive crew"
Pros: "The business seats were comfortable & our service excellent"
Pros: "I booked business, so not too bad."
Cons: "I don't know why United doesn't take the 8 hr flight to Honolulu as serious as they do international flights. The business class was like being in Priorty seats with food and reclining. I was in the middle seat of 4 seats. still a crowed feeling. I would not waste my money on business on that flight"
Pros: "Crew was great."
Cons: "Entertainment center."
Cons: "There was no lunch"
Pros: "The crew was very friendly, the seats were uncomfortable and the air cabin was very cold."
Cons: "The flight was delayed, cancelled then on again. Communication regarding the flight changes were very confusing and had guest running though the airport not knowing what to do. My suitcase was busted and destroyed.There were not enough blankets for everyone in the cold plane. Horrible experience."
Pros: "Great crew, comfortable plane"
Cons: "Baggage handlers in Honolulu let you down. We arrived 10 minutes early but absolutely no bags in baggage claim for more than 30 minutes"
Cons: "Our BOS-SFO flight was delayed several times that would have caused us to miss our connection to HNL. Instead we were diverted to IAH where we spent the night at our expense. We are still in Houston awaiting our return to HNL. Too long a delay."
Pros: "No positive to say"
Cons: "United delayed 6 hours and dropped from from connecting flight not accommodating me"
Pros: "Beautiful view"
Cons: "One of our bags didn’t make it. We dropped them off together. We still don’t have the missing luggage."
Cons: "Not having videos on plane in seat sucked! Mediocre over priced Food"
Pros: "Excellent crew members."
Cons: "Warm ac."
Pros: "None, Zero..."
Cons: "I did not like how we were treated by the United Airline Crew front desk when we were getting our boarding pass, they immediately say that due to myself having a Philippine Passport and A US Green Card holder they needed to check with Japan Immigration and in the end of waiting they said that we can’t board the plane because of my citizenship status and I needed to get a Japan VISA, I felt discriminated for something I do not know about when I purchased the tickets via online it doesn’t even show if there were any requirements needed in order for me to travel to Japan. My overall Review is a big ZERO and Unsatisfactory of how they treat their customers."
Pros: "Really great service! Smooth flight!"
Cons: "Spotty Wi-Fi. Only on an American flight"
Cons: "Crew was not visible Seat space was very tight"
Pros: "Direct flight"
Cons: "Airfare price. Friends were able to get a better deal connecting through Japan."
Pros: "Great customer service"
Cons: "My dear was extremely uncomfortable"
Pros: "Good pilot"
Cons: "Everything else and being really late"
Pros: "quick overall flight"
Cons: "No food options other than purchased snacks on an 8-9 hour flight"
Pros: "All of the flight attendants except for Linda were nice and friendly. The entertainment selection was great and made a 10 hour flight go quickly."
Cons: "There was a flight attendant named Linda on the flight who was very condescending. I tapped her on the shoulder for a request and she told me it was not appropriate to do so because “as flight attendants, we get tapped so often.” Then she skipped over me when serving the snack options because she didn’t make “eye contact” with me although my tray was down and I had my wallet and credit card ready for payment. I have been flying with United to go home to Hawaii for over a decade and have never been treated so poorly by a flight attendant on this airline. I am seriously considering flying with Delta, Southwest, and JetBlue exclusively from now on after this experience."
Pros: "Quick boarding"
Cons: "Long flight"
Pros: "Crew very efficient and nice"
Cons: "Being it’s a flight from Japan a more Japanese meal would’ve been better"
Cons: "The food options are poor at best and it's really sad that they don't offer anything for free. My ticket wasn't cheap so I can't imagine they're saving me money on my ticket by not offering better food on that long of a flight."
Cons: "I tryed to call and send messages to chande the date of flight, but I didn't get any answers from agent. ANA Japan said they cannot handle the changing flight. So I haven't got a return ticket rescheduled. Please advice me how to get new ticket back to Hawaii date of 9/12 or 13 ASAP."
Pros: "The crew were friendly."
Cons: "They didn't have the food I wanted by the time they got to the back of the plane"
Pros: "Flight Crew was helpful & apologetic for the inconvenience I incurred."
Cons: "The Who,e entire flight I had no Wifi and it was almost a seven hour flight."
Cons: "Crew members were not friendly. There was no in-flight entertainment available, and no snacks that were complimentary."
Cons: "Ever since gas prices went up to 5 a gallon years ago, the airlines started charging for food, checked bags etc etc. Now that gas prices have come down, the airlines still charge for said items. Totally LAME"
Pros: "The crew was nice and helpful."
Cons: "I did not like how much it was to watch tv. Could have provided a blanket."
Cons: "Had to buy entertainment"
Cons: "No free meals"
Cons: "Crew and food could be better"
Pros: "The flight attendants were friendly for the most part."
Cons: "On both flghts we requested a bassinet for our 3 month old. We were told on the phone if one was available we were able to have it. Both flights had bassinets but we weren't allowed access to them. On our first leg the bassinet was in economy plus and we were economy. On the way home our fight was downsized to a smaller plane and the airline was too busy trying to cut 25 people off the fight they weren't able to give us a seat where the bassinet would be. We asked several flight attendants and got different answers from each one."
Cons: "United lost my checked in baggage and the customer service was so terrible and no one was helpful nor even cared. United totally ruined my trip."
Cons: "Honestly, the customer service with United was in need of serious improvement, from the moment we checked our bags to the time we were in flight, we were given very poor service, the man at baggage check in was extremely condescending, acting like we should know everything about United's processing instead of just helping us with our needs in the first place and it added unnecessary extra stress to our travels from Colorado to Hawaii. I don't even want to blame the employees as it was very obvious that they hated their jobs and just wanted the shift to be done with; something needs to be addressed about how they can accommodate both employees and paying customers alike. Let's just say I can't wait until Hawaiian Airlines expands to Denver flights so we never have to deal with United again, as this is the only reason we used this airline."
Pros: "We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable."
Cons: "Poor wifi service."
Pros: "Ticket price"
Cons: "Long layover"
Pros: "They offered complementary snacks and water at the gate when the flight was delayed by 2 hours for mechanical reasons. After such a long and tiring day, when I went to buy a drink onboard, the flight attendant didn't charge me. It was done as a courtesy for the lengthy delays. This was much appreciated and honestly made the irritation with the delays disappear. It's amazing what a little thing like that can do for a person. All the flight attendants were gracious and helpful. Overall, they made the flight good."
Cons: "I had to run to make this connecting flight due to the previous flight leaving an hour late, only to learn the flight was delayed. It was delayed 2.5 hours for maintenance."
Cons: "Over 3-hour delay. Various text messages including one that indicated the flight was leaving 5 minutes earlier; then it was delayed again!"
Pros: "Pilot was friendly and polite"
Cons: "Food (chicken) was utterly disgusting. I found the seats rather uncomfortable -- my back was really hurting at the end of the flight and that isn't normal."
Cons: "How rude the women airline attendants are /the extreme lack of leg room"
Pros: "Crew was friendly. It was a long flight, so glad that came around in between drink services to offer water."
Cons: "Not that much content on the entertainment device, several movies were only playing in Japanese and no option to change to English. My device kept shutting off at random times despite having full battery."
Pros: "I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable."
Pros: "Great entertainment. Most of crew was very nice."
Cons: "Computer problem delay. Then someone closed the door improperly, so back to the gate. Then we needed more fuel. Then we had to wait for "paperwork". Took off 2 hours late all of which was spent sitting on the plane."