Find Cheap Flights from South Pacific to Honolulu

We flew to Auckland 2 weeks ago and the food was poor, there was no waiting area to sit down-locked until 15" before boarding; seats not great, etc. But our return flight was superb. Very comfortable seats, clean and stocked bathrooms, very tasty food, great movie selection, great drink selection, great crew. Thank you NZAir.

If you use you own earphones, the volume of the pilot announcements comes through very loud. The earphones provided by air nz are much better, so will always opt to use thiers.

The crew were excellent - I lost my passport on boarding and they were very helpful finding it

787 is great.But reserve exit row

pay for water

Food was nice although expensive. Crew was great. the auto tinting Windows was nice.

We were so dehydrated after such a long flight. The little cups with only a few sips with your meal is not enough. More water! Comedy options for movies were just bad. Our seats would not stay reclined. Painful sitting/sleeping on such a long flight. Jetstar is supposed to be a budget airline but they really aren't cheaper after they nickel and dime you and then bring out the long sword on the cost of luggage. The 7kg allowance per person on board with no option to purchase more was really hard for us - 2 adults and a baby - and the diaper bag is counted as part of your 7kg, unlike flying in the US. We had 7-8 hr layovers in cool weather.

plane was new and clean short destination fly was good

The woman who checked us in helped us a ton by getting our seats switched to be near each other for both this flight and the following flight from nadi to LA. She was great. Most helpful person I came acrossl.

Crew mostly left me alone to sleep. Boarding was smooth.

Seatbelt requirement on top of the blanket (not my experience with other airlines on long haul flights). The lights on the overnight flight were not dimmed sufficiently.

We liked all the services

When we got to Hawaii pick up our bag n drop it off was a headache

I was not able to check-in on my mobile phone. I was not able to check-in at the Kiosk. I had to check my carry-on bag all the way through to Los Angeles.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

Cancellled

We think Air New Zealand is by far the best airline we've ever flown on. Service, food, entertainment were all superlative

The basmati rice with free range chicken meal was surprisingly really tasty. I usually don't like airplane food, especially when you have to pay extra on board for it, but I was hungry on a 9 hour flight and had to order something.

From the moment of boarding the staff seemed stressed out and over it. Not very friendly, especially when disembarking the plane in Honolulu. They didn't offer goodbyes or thank yous to passengers as we got off the plane.

The crew was relatively nice.

A lot of crying babies. No food or entertainment included for the 9.5 hour flight.

The food and movies were good.

I had to ask for a comfort package three times and was questioned by the crew if I had acrually paid for it although I had proof on my boarding pass. They told me to wait until after the flight took off but it was delated 30 minutes (so they had plenty of time) but I obliged them. Then, after an hour of waiting and threatening to tell the head customer service representative- did I receive it. They also blocked off several seats for themselves so they could sleep when they were supposed to be working.

Friendly staff at the airports and during the flights.

Cabin crew was efficient and friendly. In general, your baggage policy is horrible. Only airline I'm familiar with that only allows one checked bag?? I believe your aircraft baggage capacity is equal to any other aircraft of the same model so why the one bag limit. The landing in Nadi was horrible. The plane hit so hard on landing that it bounced up and hit hard again. Everyone was scared and holding tight to the seat in front of them. What was equally disturbing was that neither the pilot or co-pilot ever came on the speaker and said ANYTHING! No explanation, apology or anything-complete silence.

This was very unprofessional and makes me wonder what was going on in the cockpit? Seemed to take an in ordinarily long time to clear food trays after the meal. They were offering seconds on beverages before they had even cleared the trays.

Service

Long time to load luggage. 45 min late

I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable.

None.

We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable.

Poor wifi service.

You guys really got it down for efficientcy. It was unreal how quickly you got people checked in. And then got people on the plane and ready to go. Every time I've used Jetstar the flight has left early.

You gotta expand the entertainment options. Especially for the long hauls. There is no way you can offer such a limited amount of movies or tv shows, people will pay. We all know that this is a nickel and time company but that's why we get such a good deal on the ticket. So trust me. Offer more options for entertainment and people will pay for it.

Got hit with a $200 a bag boarding fee because we hadn't pre registered on Internet booking. Real bummer! Agent's comment was that's why they're a budget airlines making money this way!

Premium Economy is worth it on long flights, especially if they're overnight flights!

Comfortable seats and good service

Crew was very nice and friendly

The display was awful. It kept turning on randomly while I was trying to sleep. The touch screen was slow and inaccurate. The armrest should go back further (doesn't go back all the way if you recline the chair)

Lived the staff on the plane

Did not like that with threw flighis home they would Not check our bags through

I have not flown international in a long time. It was confortable and entertainment was great. The only thing I did not like is that with New Zealand air one can only check in 1 bag for free. We stayed in NZ for 18 days. The other airlines let you check in 2 bags. For an international flight 2 bags is only fair. Thanks.

Air New Zealand provided the best service Iʻve had in a while!