Find Cheap Flights from South Pacific to Honolulu

787 is great.But reserve exit row

pay for water

Food was nice although expensive. Crew was great. the auto tinting Windows was nice.

We were so dehydrated after such a long flight. The little cups with only a few sips with your meal is not enough. More water! Comedy options for movies were just bad. Our seats would not stay reclined. Painful sitting/sleeping on such a long flight. Jetstar is supposed to be a budget airline but they really aren't cheaper after they nickel and dime you and then bring out the long sword on the cost of luggage. The 7kg allowance per person on board with no option to purchase more was really hard for us - 2 adults and a baby - and the diaper bag is counted as part of your 7kg, unlike flying in the US. We had 7-8 hr layovers in cool weather.

plane was new and clean short destination fly was good

The woman who checked us in helped us a ton by getting our seats switched to be near each other for both this flight and the following flight from nadi to LA. She was great. Most helpful person I came acrossl.

Food/snack, tv, airplane.

Restricted tv selection, which was also not available for free in domestic flights.

free movies makes the time go by. food was good, though skimpy for a man.

Nothing

I couldn't sit next to my partner even though we booked under one booking and I didn't get a meal when everyone else did.

The crew were cheery, helpful and professional.

In economy, space is an issue, still feels cramped

The basmati rice with free range chicken meal was surprisingly really tasty. I usually don't like airplane food, especially when you have to pay extra on board for it, but I was hungry on a 9 hour flight and had to order something.

From the moment of boarding the staff seemed stressed out and over it. Not very friendly, especially when disembarking the plane in Honolulu. They didn't offer goodbyes or thank yous to passengers as we got off the plane.

The food and movies were good.

I had to ask for a comfort package three times and was questioned by the crew if I had acrually paid for it although I had proof on my boarding pass. They told me to wait until after the flight took off but it was delated 30 minutes (so they had plenty of time) but I obliged them. Then, after an hour of waiting and threatening to tell the head customer service representative- did I receive it. They also blocked off several seats for themselves so they could sleep when they were supposed to be working.

Friendly staff at the airports and during the flights.

You guys really got it down for efficientcy. It was unreal how quickly you got people checked in. And then got people on the plane and ready to go. Every time I've used Jetstar the flight has left early.

You gotta expand the entertainment options. Especially for the long hauls. There is no way you can offer such a limited amount of movies or tv shows, people will pay. We all know that this is a nickel and time company but that's why we get such a good deal on the ticket. So trust me. Offer more options for entertainment and people will pay for it.

Got hit with a $200 a bag boarding fee because we hadn't pre registered on Internet booking. Real bummer! Agent's comment was that's why they're a budget airlines making money this way!

Windows black out instead of shades. Great staff

Amount you have to pay for checked luggage and seat selection . Round trip an extra $100us and the weight restrictions for carry on.

Great entertainment

Beautiful air plane Nice flight assistants

The security person was incorrect about my Lithium battery causing me 45 minutes at the security check. I was also disappointed that even a coke needed to be paid for extra.

Cabin crew was efficient and friendly. In general, your baggage policy is horrible. Only airline I'm familiar with that only allows one checked bag?? I believe your aircraft baggage capacity is equal to any other aircraft of the same model so why the one bag limit. The landing in Nadi was horrible. The plane hit so hard on landing that it bounced up and hit hard again. Everyone was scared and holding tight to the seat in front of them. What was equally disturbing was that neither the pilot or co-pilot ever came on the speaker and said ANYTHING! No explanation, apology or anything-complete silence.

This was very unprofessional and makes me wonder what was going on in the cockpit? Seemed to take an in ordinarily long time to clear food trays after the meal. They were offering seconds on beverages before they had even cleared the trays.

Service

Long time to load luggage. 45 min late

Inflight service was excellent, meals were great and the attendants were really nice

Luggage was last on the carousel at Honolulu

The staff were lovely and helpful. I was re-seated on my flight to the emergency exit row and they really take care of you there. Boarding was organized and timely. Entertainment was free internationally (had to pay domestically).

There were no vegetarian meals which was disappointing.

I had no issues during my flight. Overall, the trip from Tamuning to Honolulu was quite enjoyable.

None.

We flew in comfort the entire trip! Plenty to drink and eat. Too much actually. The business class cabin was clean, seats ample and comfortable. It definitely made the 6-7 hours of flying more bearable.

Poor wifi service.

Staff very polite and helpful !!

Everything was fine

Really appreciated the 'laid-back' feel upon boarding and throughout, supported by the ambient slack-key guitar and native Hawaiian music. Also appreciated the engaging video presentation of basic safety and security information. "Free" Premium Entertainment was welcome, although I remained aware that this perk had been covered in my ticket price.

Considering that you're attempting to please a wide array of tastes, the mass-produced ready-made meals were pretty good, just not necessarily five-star restaurant made-to-order preferences. Some of us are pretty picky about our organic, fresh, gluten-free, sugar-free, vegetarian, and vegan options. In that Hawaiian Airlines seems to market itself as a very conscientious and customer-friendly airlines, any evolution in this direction would be welcome.

You charged me twice in my credit card the Ticket from Adelaide -Melbourne and Melbourne-Sydney

Much improved from the 'old' Qantas. Crew friendly and attentive.

Boarding at Sydney a little messy. Only one attendant at gate. Longest queue ever.