Flights Arrive in | Mexico City Benito Juarez |
---|---|
Flights Depart from | Tel Aviv Ben Gurion Intl |
Flight Price | $780 |
Distance | 7,756 miles |
Airlines | Iberia, Air Canada, Air France, Lufthansa, SWISS, Austrian Airlines, KLM, British Airways, United Airlines, EL AL, Aeromexico, Delta, Alitalia, American Airlines |
Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..
Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.
Pros: Service
Cons: Too many people and little space to move
Pros: Staff was very friendly
Cons: We wanted to eat and there was no sandwiches left.
Pros: Iberia
Pros: Tenía reservado uno y de repente desaprecio
Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Cons: Ran out of half the food options halfway down the plane.
Cons: No good
Pros: Quick flight. Dlient Service in check-in was excellent, she went the extra mile to change my return flight to a more reasonable time.
Cons: were not served drinks
Pros: Crew was friendly
Pros: Crew was nice, too short of a flight to figure out more
Cons: no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan
Pros: Good selection of movies
Pros: Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!
Pros: Good food and service
Cons: Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!
Pros: What more can you expect for economy travel?
Cons: Cramped seats
Cons: Any entertainment
Pros: Flight crew very attentive
Cons: The only thing that was iffy were the movies Most were not recent But I did watch Bohemian Rhapsody Excellent
Pros: The crew is amazing! We have comfort even in the economy class.
Pros: Arrived on time
Pros: Awesome business class seat, or rather throne
Cons: Limited selection of movies
Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.
Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.
Pros: They had many snacks and meals. And the meals were very good. Staff was very friendly.
Cons: Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you.
Pros: Spacious seating available/ snack/staff
Cons: No entainment
Pros: The wafer bar. Pilot had a good landing in high winds and snow.
Cons: Nothing to complain.
Cons: Food terrible
Pros: Boarding was great. As it was a short there was no entertainment. I would have chosen N/A bit that wasn’t an option hence the one star.
Cons: I wish there was an option of a sandwich vice sweet or pretzels.
Cons: When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience.
Cons: You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular.
Pros: Good comfortable seat with extra leg room. Pleasant crew.
Cons: Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow
Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing
Pros: The crew!!
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Pros: Seats were nice
Cons: Complementary water... It was a decently long fly not to offer anything.
Cons: Virgin seats are not the best business class seats out there...
Pros: Hospitality
Cons: Nil
Pros: It left when I needed it to
Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.
Cons: Luggage did not make it to Warsaw
Pros: Crew was super friendly, considerate & helpful, esp the woman working my area. Options on entertainment were great & worked well
Cons: Dinner was horrible. Crowded
Pros: Clean, comfortable and on time.
Cons: Nothing
Pros: Boarding went well.
Cons: The flight was too warm. One particular flight attendant in economy was particularly gruff and made the flight unpleasant as she spoke abruptly to clients. One man asked for tea no sugar, she told him that he should just ask for black tea and not add things to his order. As she picked up trash she t
Cons: Missed connecting flight by 15 minutes because of mechanical issue with plane. United made the transition as painless as possible but still wanted to sleep in own bed last night!
Cons: I will never arrive to this airport again. It’s too difficult to go to manhattan (especially on Sunday) it’s not worthy to save a few bucks to spend more than one hour in the taxi
Pros: crew always gives a feeling of getting home price was good
Cons: seems like an old airplane (quite consistent with previous flights :( that might be the reason for taking off about 90 later? - overhead light did not work ("yes we already know about it") - entertainment set did not work properly - food is very mediocre and the same (i don't care that much about it if other things worked well.)
Pros: Food service
Pros: everything else
Cons: late take off
Pros: When the plane is not crowded there are no lines to the bathroom, the crew is more relaxed. It is overall more human.
Pros: Nice plane... looks modern. Brand new.
Cons: Way too many security and border control checks.
Pros: Seevice and food were outstanding
Cons: The selection of both movies and series was a bit poor. Nothing interesting to watch
Pros: The good customer service provided
Cons: The plane took off 30 minutes later than expected
Pros: Row 6 plenty of space
Cons: I got singled out by a staff member to request me to check my bag while the passenger behind me had a bigger carry on bag. My other 2 friends had carry on backpacks about the same size as well but they didn't get stopped. I didn't know why I got picked on.
Cons: Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in.
Pros: Food were bad. Out of air condition
Pros: Great crew.
Cons: Seats could be better. But the delays in deicing the plane could have been handled better.
Pros: The A/C worked, that's about all
Cons: Old plane, no entertainment in head rests, had to use iPad not the same movies to choose from. Seats were so uncomfortable.
Cons: Keep being the example other airlines shoud follow. Awesome job Delta.
Cons: Old plane, long delay, sketchy WiFi.
Pros: Muffin distribution and the cushion
Cons: There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting.
Cons: We arrived at the airport at 9:00 to check in for our flight that was scheduled for departure at 12:15 and we were told that we could not check in until 2 hours before the flight (10:15). All of the passengers for flight AZ1466 lined up in front of a check-in counter that displayed Alitalia for our flight. At 10:45 they announced the check in for AZ1466 at a different check-in counter knowing full-well that everyone was lined up for flight AZ1466 on our line. So then everyone that was lined up at the first counter had to line up at the new counter. My wife and I were initially 3rd in line and then after we had to move we were in the very back of the line. On top of that, they only had 1 person checking everyone into economy (which was most of the people on the plane) and they also had to weigh everyone’s carry-on baggage. We were initially told they had weather issues with the snow in Rome and they did not know if we would take off on time or would be cancelled. However, I was getting e-mail messages from Kayak stating our flight was on-time. So how is it that a 3rd party travel company knew what was going on, but the crew at Alitalia did not? Afterward I had to go through security, wait on the tax refund line, and go straight to board the plane. After that we waiting on the plane for 50 minutes and did not take-off until 1:05 PM. These were the problems in short: 1.No one informed us that we could not check in at this particular airport until 2 hours prior to flight departure. 2.They did not begin the check in process until 90 minutes prior to departure. 3.We had to switch check-in lines and they only had 1 check-in person. 4.We had no time to shop or eat lunch at the airport. 5.We boarded the plane and waited until 13:05 to takeoff when we were scheduled to take off at 12:15 (50 minute delay). 6.We received no communications about delays from Alitalia (via e-mail or app). However, we received e-mails from Kayak stating everything was on time. We had no communication from Alitalia about the delay or that we could not check in early (which you could do at every other airport I have been to). We also had a connecting flight in Rome that we were concerned we would miss. We arrived at Rome airport on a delayed flight out of Marco Polo airport (AZ1466). Our 13:40 flight to JFK (AZ610) was delayed until 14:45. After we arrived at Rome airport we ran through the airport to our gate and boarded the plane. After we boarded the plane we waited until 16:10 to take-off (85 minute delay). We did not receive any communication from Alitalia via e-mail, the Alitalia app, or crew members that our flight was being delayed any longer than it already was. We planned on stopping to use the bathrooms in the airport, eat a decent lunch, and shop (which I promised my wife we could do at the airport). However, we could not do any of those things because we did not receive any information about delays from Alitalia. After we arrived home in New York the airline l
Pros: legroom and quick
Pros: Good flight
Cons: Too short time between the flights, almost lose the connecting flight.
Pros: I don't think I say anything I liked.
Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.
Pros: Going on vacation
Cons: Tvs for all seats
Cons: Awful, loud credit card sales pitch wine up children and another everyone in cabin for what seemed an eternity. Absolutely disgusting.
Cons: The on-boarding in Barcelona was a little odd. Instead of calling boarding by groups or zones it was a free for all. That could have been better organized
Pros: Like clockwork. New plane.
Pros: Great seats w no annoying entertainment console.
Cons: No complaints.
Cons: were not served drinks
Pros: The people at the gate. Excellent the girl from El Salvador
Cons: The worst, the attitude of a crew member named Andrew.
Cons: No good
Pros: Fairly new plane... new and much improved entertainment system...
Pros: Boarding was smooth
Cons: More entertainment choices
Pros: Lots of entertainment from music to podcasts to movies and tv. Food was good!
Cons: The flight was quite cold! More teas and coffee instead of cold drinks. Couldn’t tell if there was WiFi or not :/
Pros: Crew was super attentative.
Cons: Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed.
Pros: There was an reasonably attractive opportunity to upgrade to premium economy, which was extremely nice for my long haul flight
Pros: The Crew was very good. I was with my 84 year old father.And they handled his needs very well .
Cons: The food of course was sort of mediocre at breakfast. The eggs tasted like they were man made.oh well maybe that’s really typical. Otherwise all was fine.
Pros: Yes
Cons: The Cabin seating
Pros: This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming.
Cons: Could not check in online because the system was down.
Cons: Same reason as above.
Pros: Check in agent was extremely helpful in expediting both me and my bags after a late check-in. Flight attendants very friendly and helpful, food excellent. If Swiss Air flew everywhere I need to go, I would fly them every time!
Cons: One hour delay. Last minute change of seats.
Pros: This was a 12 hour flight that didn’t feel like 12 hours. They movies and other entertainment was very good with new and older movies that didn’t disappoint. The food was great all the way through to the farewell piece of chocolate.
Cons: The seats on this flight were very tight. I am 5’8 and felt super cramped. The seats themselves were not that bad just small and not a lot of space. If you fly with them don’t expect to kee anything under the seat with you. Also the whole boarding process is a big cluster! There is no real organization to the line or who they are boarding. Make sure you get in the line quickly or you could be waiting awhile.
Pros: N/A
Cons: Boarding in the rain is definitely not a good experience! The flight delayed so long that some of us who had connecting flights had to run from gate to gate (including clearing Canada customs) within 20 mins. Last but not least, Taipei Taiwan should NOT be listed as China.
Pros: Tre crew was fantastic
Cons: Food
Pros: Crew was friendly
Pros: . The staff was and movies waa the only good part of the flight.
Cons: I upgraded my seat and I couldn't even recline it. 6 hours in an upright position. If I would if know this I wouldn't of upgraded to that seat I actually would like a refund in this as well. Waste is money
Pros: Staff polite and provided fast service.
Cons: Boarding was hazy and let room for loosing the plane.
Tel Aviv Ben Gurion Intl (TLV) Israel
Mexico City Benito Juarez (MEX) Mexico
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