Daily cleaning, installation of cabin HEPA filters
|September||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 12% increase in price.|
Average price round-trip
|$192||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Southwest has waived its change and cancellation fees on flights from Tennessee to Jacksonville. Confirm policy on booking site.
Southwest does not allow booking a middle seat on flights from Tennessee to Jacksonville.
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Scores according to KAYAK customer reviews
Pros: "The crew was pleasant and helpful."
Cons: "The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL."
Pros: "Departure dealyed more than 2h."
Cons: "Flight crew begging for good score/rating. They literally did nothing. No service. No nothing. Why would you get a 5 when you literally did nothing. Maybe a 3 at best. But pleading for a 5. Sorry. You get a 1"
Cons: "My hard shell suitcase was broken during the process not sure when or where. Items in my suitcase were also damaged. The seats are so close together that it was very hard. If you are a bigger person I recommend flying first class."
Pros: "Great staff."
Cons: "They lost my bags in Amsterdam."
Cons: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"
Cons: "No in flight entertainment behind the seat"
Cons: "Overall it was a great fight on time boarding. Earlier arrival to norfolk than advertised Excellent crew. This is my 3rd time flying Delta I’m impressed."
Pros: "Everything was excellent . The food was good The crews were friendly courteous and professional. The planes were well maintained and comfortable. Everything but one thing was excellent"
Cons: "The one thing that I didn’t like is that I have a disability and cant walk very well so I requested a wheelchair and assistance to the plane. Everywhere the service was impeccable except for Nashville I never did get the wheelchair and had to walk to the gate My back hurt me for most of the next 24 hours. In my own country I was treated the worst."
Pros: "Friendly crew."
Cons: "Flight was fine."
Cons: "I couldn’t sleep in a chair... wish I could"
Cons: "Really rough landing"
Pros: "Newer plane. Friendly crew. Landed safely and on time."
Pros: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Cons: "WiFi didn't work for me at first."
Cons: "Gas fume on the back seats are horrible"
Cons: "Boarding was a little bit rushed and the gate agent was visibly irritated by some passengers who didn’t check their bags."
Pros: "The plane had mechanical so we had a long delay. No fun"
Pros: "ATL-JAX quick flight, comfy seats and you could actually roll your suitcase down the middle aisle. No entertainment on either flight. Drink service was available."
Pros: "It’s was super smooth! Fast service and great customer service."
Cons: "The intercom was a little messed up."
Cons: "Wouldn’t let us take our carry-on because they had overbooked and had no more room in overhead. Delayed our first flight and then our connecting flight left *early*. (If you know you have customers with short connections, why leave early to make their connections even shorter?) Then told us they would not pay for our hotel since it wasn’t their fault. Gave us a “discount” with a nearby hotel that was more expensive than what you could book it for online. Had to wait several hours for them to get us back the carry-on luggage that they insisted we check in the first place."
Pros: "Loved the TVs"
Cons: "The space was too small"
Cons: "Delta staff taking care of rude/beligerant guests first vedore guests patiently/kindly waiting in line ... children watched that behavior and the jerks recieved special treatment. Flight staff ripped up guests boarding pass in face. Staff allowed ys to board plane and put our bags under plane and then crew timed out before take off. Never will use Delta again."
Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"
Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Cons: "After waiting patiently through a 3 hour delay we were inbound to Minneapolis. We were set to arrive at 9:45 pm and there were multiple 10 pm connections. Delta flew into the furthest gate away, didn't communicate with the connecting flights to give it 5 more minutes and didn't have transportation waiting to bring us top our connections. After ruining across the entire length of the MSP concourse I arrived at 9:58 only to be told they already left. Worst communication I've ever seen. Delta should be ashamed."
Pros: "Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently."
Pros: "Fast boarding one way from Nashville to Boston. Smooth ride and on time."
Cons: "Trash onboard from previous flight and flight attendants texting during beverage service and seemed annoyed they were having to hand out drinks and crackers. I don’t enjoy feeling like a nuisance when I’ve paid $250 for the flight. FREE WiFi didn’t work. I always avoid Delta when possible."
Cons: "I was sitting in the last row and the bathroom smell was hard to deal with."
Pros: "Cabin service was coffee or water. Short flight tome of 45 minuted."
Cons: "Only offered cookies...would have liked nuts."
Cons: "Delta's entertainment app does not work with Kindle Fire"
Pros: "It was good"
Pros: "Flight crew were friendly and engaging."
Cons: "Delta customer service- terrible when I called about reservation. Agent upon arrival at airport clearly not happy about 5am shift."
Cons: "727 modern plane free movie free Wi-Fi"
Cons: "Late flt"
Cons: "The hard landing did not inspire confidence."
Pros: "depart and arrived on time"
Cons: "cramped in coach"
Pros: "All went well with every aspect of the flight."
Cons: "The airport crew at the check-in desk was rude"
Pros: "Short flight 35 minutes, Attendants were magnificent - friendly and focused on the customers as if they were important human beings spending hard earned cash instead of live cargo whose fares were already in the bank. This factor alone will cause me to choose Delta over others despite any small difference in price. Never waited very long in any line. Zero frustration."
Cons: "Had to pay to check a bag for the 35 min. domestic leg of my international flight which carries no baggage fee ON THE SAME AIRLINE booked at the same time. Lame."
Pros: "As a frequent flyer, I get picky. Crew was awesome. Helpful and friendly. The wifi was horrendous and wouldn't connect"
Pros: "Courtesy and attention to detail of crew"
Cons: "Long lines trying to resolve delayed flights. Ni weather issues reported."
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
Cons: "Easy boarding. On time departure and arrival. Great entertainment (watched Sports Center the whole way) so the flight seemed to be faster than it was."
Cons: "After flying all night from EZE to ATL the flight to JAX was delayed multiple times until DL changed aircraft. We were exhausted and ended up arriving hours late. The gate agent said we shouldn't take an earlier offered flight if we wanted to collect our luggage when we arrived because the luggage would stay with our original flight, yet it was already in JAX when we arrived. They lied."
Pros: "It was a great experience and the overall trip was great. I'm glad they made us change planes because there was something wrong with the plane. We had a delay and had to get a new plane. I'm glad they found the problem with their check up a on the ground than us be in the plane in the sky."
Cons: "Nothing really everything was well. Any problems all had a reason and the overall experience was great. Thank you for bringing me safe to my destination :)."
Pros: "Check in was great. TSA was a breeze"
Cons: "Everything went wrong at the Delta gate. I got there an hour before my flight was to leave. Had a conversation about my seating arrangement with the gate supervisor. Went to the restroom and when I came back maybe five minutes later he closes the gate doors as he sees me walking back. Long story short, I missed my flight and they refused to put me on another. Even after I offered to pay for a new one. He claimed my card was declined which was impossible given that I had bought some items at the snack bar and opened my bank app to verify. even as I try to keep calm they stand there and laugh in my face. It was the worst experience ever. Never flying Delta again."
Pros: "Terminal was easy to get through and security had no line. Much better than other Delta terminal at JFK."
Cons: "Flight attendants took a long time to come after I pressed call button. I could see they weren't doing anything too important."
Pros: "I flew United from Anchorage to Ft. Myers, FL, and I will NEVER fly United again. Delta crew is friendly and helpful, more leg room, more comfortable seats!"
Cons: "I didn't like that this was my longest flight of 3 heading to Anchorage (13 hrs total for the trip home) and we were on one of the smallest planes in their fleet, ridiculous. The overhead bins were too small to fit my carry-on. The seats were 2, aisle, 2. Very cramped. No entertainment available, no monitors even on the plane. For over 3 hr flights it should be a more comfortable, bigger plane and definitely have free entertainment, especially considering we pay extra for baggage these days. It's like anymore, airlines try to nickel and dime u to death, before you know it your $250 flight is now close to $350... (I bought all one way flights) Also, I'm not sure if flight attendants check the bathrooms, but all of my delta flights the bathrooms were tiny and there was urine all over the floor. This flight in particular, the bathroom smelled worse than half outhouses I've used in Alaska."
Cons: "I was seated next to a large woman who took up some of my seat and didn't smell very... healthy. Otherwise it was fine."
Pros: "I had great seats this trip. I boarded early and getting off the plane was a breeze. It was a rocky ride because of turbulence. Still we had an on time arrival. Checked luggage took the longest amount of time and even with this delay, I was home and in bed a hour from landing."
Cons: "Once again, no complaints."
Cons: "Someone stole flight attendants wallet, the plane was fairly empty but they still crammed us in the back. Had to wait for police to board plane to find out who stole wallet."
Cons: "Had flight delay affecting my connecting flight."
Pros: "Check in was very good. The seats can be more space."
Cons: "I think the breakfast should be better."
Pros: "We eventually left."
Pros: "crew was miserable, they should retire, seems as if they do not like working with people, do not like their job. I have had many many flights with aa to know the difference"
Cons: "aa needs to have less flights departing, thus, having shorter take off wait time. get attendants that want to work and like their job."
Cons: "Need more comfortable seat, freezing air conditioning"
Pros: "The crew was exceptionally polite and helpful!"
Cons: "The entertainment system at my wife's seat was broken - very disappointing."
Cons: "Flight was late!!!!!! But plane was there at gate 2 hours b4 scheduled departure time"
Pros: "Flights were on schedule and my daughter got to her final destination early!"
Cons: "Everything was great!"
Pros: "The seats were very comfortable, The staff were nice, the food was ok."
Cons: "The food could have been better but was ok."
Cons: "flight delay , on plane for over two hours before takeoff"
Cons: "Thank you"
Pros: "Great service"
Cons: "All good, maybe keep the lights off more often"
Pros: "not atg all"
Cons: "I paid for a preferred seat and the passenger seated next to me was so large that he could not buckle his seatbelt and totally squished me into the window. I called the stewarddess over and I was haphazardly moved to an aisle seat next to a smaller passenger. I was then bumped into repeatedly by"
Pros: "The American airline is a wonderful experience especially during a stressful time to travel. Everyone was helpful. Especially the pilots. They help me order my Uber."
Cons: "The hostess was a little short but she was working alone, Thank you for sitting in front of plane."
Pros: "We arrived early and everything went off without a hitch."
Cons: "Seats were really tight. Made worse by the person in front who had him s seat back."
Pros: "Everything no complain"
Cons: "Everything no complain"
Pros: "Couldn't get own crew closed gate and would not open door."
Cons: "Crew closed gate before the 10 min delayed time, knowing connecting passengers would not be able to make it. From a flight 10 min late."
Pros: "The crew did try to make us feel comfortable considering the air challenges"
Cons: "The aircraft was extremely hot and it took a extraordinary long time to resolve the issue. Dont understand why the aircraft was not checked prior to the flight so alternate plans could be made. Upon connecting the crew in the terminal and at the gate was not very accommodating. Very disappointed with American airlines and this experience"
Pros: "Snack service was the quickest I have seen in a while.Very smooth landing."
Pros: "Planes were clean and spacious"
Cons: "Airline didn't seem prepared with crews. Both legs had crew mgmt issues."
Cons: "Legroom was a bit cramped for a tall person"
Pros: "On time, even early arrival."
Cons: "Couldn’t get a WiFi to work in flight to watch a movie."
Pros: "Good seats with a bit more room than most planes. Very good staff onboard."
Cons: "There was no one at the ticket kiosk located by TSA and no sign that said they would be back or to go to another booth. After waiting 10 minutes I️ went upstairs and found a chaotic mass of people checking in at the actual open kiosk. The check in process was not clearly defined and even after spending 30 minutes checking a bag I️ still had to care my checked bag down to another TSA check line. In their boarding area there were minimal phone chargers. The plane was small and no leg room and a rigid uncomfortable seat. Also the flight was at night and they kept the cabin lights on. That was super frustrating to an exhausted traveler who was trying to sleep."
Cons: "Late taking off. Almost missed my connection"
Pros: "Everything was perfect"
Cons: "Everything was good to be honest"
Pros: "Smooth ride and free wine"
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Cons: "it was cancelled "mechanical" sure heard that one before"
Cons: "3 hour delay waiting for pilots"
Cons: "I am so tired of people reclining back in my lap. It has happened for the last 3 times I have flown. The last flight the man reclined before we even took off and he was not instructed to put his seat up. There is no room for the tray table when the person reclines in front of you. I am sick of looking at fat bald heads during the entire flight. Wifi also sucks."
Cons: "On the last leg from Abu Dhabi to A'bad, upon boarding the plane, my wife requested the stuardess that she could not order the Vege food online for some strange reasons and that if they can provide it to her, she bluntly refused and said if it wasn't ordered earlier she won't get it. She could have easily said that she will see what can be done. No need to be that rude for a reputable airline staff."
Pros: "No much"
Cons: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Easy changes to my first flight reservations to avoid catastrophe."
Cons: "I liked everything!"
Cons: "Didn't like the way the flight attendant attitude was to me. No politeness what so ever. Turbulence was scary, from the hurricane coming in. And they no complimentary drinks or snack because we landed go quickly. It makes no sense to even have an in service flight with it only being 45 min fight."
Pros: "Flight was good. No delays. No hassle"
Pros: "New plane"
Cons: "I boarded in group 2. A lot of the overhead space was already full due to the large number of priority passengers. This led to people having to go to the back to find space for bags. That creates a lot of jams at the end of the flight. Also, younger passengers often try to rush out of the plane rather than waiting for their row. This should be stopped."
Cons: "See all comments in first leg section"
Pros: "We had a passenger who had a stroke and had to land in Denver to get her medical help. The crew handled it in a very profession manner."
Cons: "Food Can it be a health bar instead of small cookies."
Pros: "This was the roughest flight I have ever been on, it Was so awful I opted for greyhound going home also being made to check my carry on bag was not cool."
Cons: "The constant turbulence ,having to check carry on bag"
Pros: "The Jacksonville airport"
Cons: "The whole Reagan expierence from check in thru boarding the staff was rude and inefficient"
Cons: "It was a narrow, regional aircraft, so I was squeezed into my row next to a large man. My seat was the first in economy, so I was bumped everytime the beverage cart made the jog in the path from First Class. The flight attendant never apologized."
Pros: "Fast, easy"
Cons: "It was all good"
Cons: "I paid to check-in my suitecase....25 dollar's. No lunch or atleast a sandwich in flight. Just not worth 300."
Pros: "Pretty much nothing."
Cons: "the man in front of me reclined immediately, and being 6'3", I had a seat in my knees the entire flight. On top of that, the fat flight attendant shoved her butt and hips into my shoulder and fsce no less than 10 times, as I had an aisle seat. The flight was VERY bumpy and being in the back row, I could not recline at all. Give tall people a chance to have more leg room in the emergency exit rows!!! Oh, and we sat on the runway for over an hour because it was raining."
Pros: "Quick and efficient."
Pros: "Pilot made up time"
Cons: "Flight was over 2 hours delayed due to winds"
Pros: "On time & courteous. & On board service was excellent"
Pros: "Terminal was great, flight was great, crew was fruendly"
Cons: "No free movie on thos flight"
Cons: "WiFi did not work"
Pros: "Great service!"
Pros: "The customer service was good. Smooth flight, no delays!"
Cons: "A couple planes I got on were old and very small. The WiFi was difficult to use."
Pros: "i slept for all but the last 30 min, where i read my book till we landed."
Pros: "Crew turned around plane and boarded earlier than scheduled. This was an attempt to avoid poor weather on trip to Chicago."
Cons: "Seats should not recline. It makes space horrible. The charge for checked baggage is without an improvement in overhead storage is ridiculous."
Pros: "on time"
Cons: "so uncomfortable seating. united website wofirst offered us $200.00 each because flight was overbooked.we declined. united would not let us check in online due to having no bags. we had to go to airport desk who then sent us to kiosk. we used the kiosk and machine said we had to talk to an agent, who inturn had to see the see the size of our bags. (she was miserable). then she printed our a boarding pass without seat assignment. we then had to go to gate agent who told us we had to wait a couple of minutes. we returned to the gate agent who again said we had to wait .(she was miserable too!!) all the while, for 2 days, we thought of that poor man assaulted on the united flight as they forced him out of his seat and off the plane. was this going to happen to us??? we sat and watched many many crew members board, crew that did not work on the flight. finally we were given out boarding pass with a seat assignment . HATE UNITED!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Left on time."
Pros: "Flight was on-time."
Cons: "I sat in section 4 in economy coach. The ticketing agents REQUIRED everyone in sections 4 and 5 in the back to check our bags, they gave us no choice! We then boarded the airplane to find over half of all the overhead bins empty! This is completely unacceptable to be separated from my carry-on luggage for no reason! There would have been plenty of room for our baggage! One more reason to never fly United again!"
Pros: "Boarding was quick"
Cons: "Intercom anouncements on late night flight. Way too many about the ball game"
Pros: "Courteous perdonality"
Pros: "Boarded quickly"
Cons: "Sat on the plane at the gate for almost two hours. Seats were terrible,"
Cons: "The noisy children"
Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."
Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"
Cons: "I didn't like that my flight to Houston was delayed so long and nobody cared to notify me"
Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"
Cons: "Your crew and service atrocious"
Pros: "The overall comfort and entertainment availabity."
Cons: "Apparently my designer shades drop out of my bag and inability to retrieve them. They were not turned into lost and found which means they were kept by their finder."
Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."
Pros: "The announcer for the boarding of the flight was easy to understand for once"
Cons: "Seats were uncomfortable, first flight was delayed then canceled. The only other flight was 5 hours later and boarded late and left late. It was a tight fit, staff was unconcerned. Flight was the most turbulent flight I have been on and I have flown 3 times every year since I was a kid. Food choices were awful. AC was broken. There was no wifi, tv or any choices for entertainment. Seats left me with back pain and neck pain."
Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"
Pros: "Boarding was smooth and fast"
Cons: "Seat didn't recline"
Cons: "Flight never left after waiting hours..cancelled flight in the middle of the night"
Pros: "Nothing at all"
Cons: "Flight was delayed for 2 hours with late warning didn't get home till after 1am where I could have stayed some more in jersey with my family spending those 2 extra hours instead of boring airport."
Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"
Pros: "Good crew"
Cons: "Shitty seats was very uncomfortable probably won't fly United just because of that... Delta has a lot more comfortable seats"
Cons: "Cancelled needed to be rerouted no reason ever given"
Pros: "Never got on"
Cons: "Never had a chance to find out if I would like it or not."
Pros: "The boarding process was smooth, the crew was courteous."
Cons: "I want able to select my seat and ended up being separated from my sister. We had a 3 hr lay over due to problems with the plane. By the time we got to our destination we almost didn't get a rental car. There was some turbulence on the flight, which is expected. Landing was very rough, came in too fast and hit the breaks so hard I thought I was going to end up in the back of the seat in front of me."
Pros: "Duration of flight was shorter than expected. Arrived at destination fifteen minutes early."
Cons: "No complaints."
Pros: "Flight was very quick and On time. Aircraft was small but comfortable. Was only one flight attendant. Could tell her was kind of new. But he did alright."
Cons: "Temperature was a bit too cold. But I managed. Glad snacks and non alcoholic beverages were still complimentary."
Pros: "The flight itself was great and loved the inflight entertainment via the app."
Cons: "2 screaming and kicking little kids behind me the entire flight. Would be nice if the flight had something for kids to stay busy or protect their ears from the change in pressure that tends to make them cry and scream non stop."
Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"
Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."
Cons: "Small plane, it was hot. Delayed, missed connecting flight."
Pros: "The price of the flight was affordable."
Cons: "The plane was dirty. Seats were uncomfortable & worn. Other airlines offer free wi-fo or entertainment. They did not have enough condiments for coffee. There was not good direction to passengers for boarding."
Pros: "Flight was on time, clean aircraft and friendly crew."
Pros: "Easy boarding , good leg room. Two seats rather than three to each side."
Cons: "No entertainment or headsets"
Pros: "The flight attendant was great!!"
Cons: "The delay and the issue with the plane computer"
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Liked how I booked this flight less than 24 hours before departure. Had no problems and everything went smoothly."
Cons: "Turbulence but no one can help that."
Pros: "Price was the biggest hit with me. The service and attitude of the crew was super."
Pros: "The crew was super nice."
Cons: "I had to check my carry on because there wasn't room inside the plane."
Pros: "You kidding me? A flight of this duration with an entry level commuter plane? I gave my company an ear full about this abuse of human rights!"
Cons: "The fees for the baggage are ridiculous"
Cons: "The flight was delayed for several hours before finally being cancelled. The airport closed all the food places by 9pm so there was nowhere to eat."
Pros: "The flight was not full ,so the flight attendants moved the passengers around to fill in spaces."
Cons: "Not a deal breaker for me, but some people like to sleep on airplanes. However, my seat did not recline and I know that can be a big deal for others."
Pros: "The crew was nice and didn't have any problems when on board."
Cons: "The boarding was horrible. We were the first flight out in the AM, yet we boarded 25min late, stood another 20min on the connector after checking in & another 20min after getting in our seats. No announcements/expla were made or anything. Needless to say we landed MUCH later than we were supposed to"
Cons: "It probably can’t"
Pros: "Crew was very nice and upbeat"
Cons: "Just a little more leg room would have been nice"
Cons: "Decent and good value"
Pros: "Clean plane. Smooth flight."
Pros: "Staff was good."
Cons: "No room to move."
Pros: "Great flight. Arrived 45 mins early. Very friendly crew."
Pros: "Got to Jax early, smooth flight, no untoward issue's."
Pros: "On time, nice new plane. No complaints at all."
Pros: "The crew was very nice and welcoming. We understand that this was not anyones fault it just wasn't enjoyable to have such a long delay"
Cons: "We had a 5 hour delay"
Pros: "Very good. All as is supposed to be"
Pros: "The price"
Cons: "They seem to have a hard time getting their flights out on time at the gate we’re told to be at..."
Pros: "Very low cost of tiket"
Cons: "Plane delayed by 2 hours"
Pros: "Crew had a comic sense that was fun"
Cons: "Bag was not marked properly in Knoxville to transfer in Denver. still waiting for arrival info in Fresno"
Pros: "The prices..."
Cons: "When boarded the plane then floors or seats were not cleaned from previous flight. Crumbs and degrees everywhere. Seats were not comfortable."
Pros: "The employyees were professional and helpful."
Cons: "The flight was cancelled. Frontier will reimburse only a portion of the cost to rebook the fligh. I am on my own to pay for a hotel room."
Pros: "Flight crew was excellent. Had a delay and Capt was very apologetic and personable. Made the best of a problem. Cabin crew were very good. Delay let me get some breakfast."
Cons: "1 hour delay because ground crew missed performing safety check. Had to deplane and then reboard."
Pros: "Checkin, bag check, boarding and arriving safe to my destination."
Cons: "Flight was 50 minutes late departing on a morning originating flight (scheduled departure time 6:10am). At departure time 20 people had to voluntarily move to the back of the aircraft due to a weight and balance problem. Then it took another 30+ minutes to get revised/new “paperwork”. Upon arrival in JAX (30 minutes late) we couldn’t deplane due to problems with the jetway, yet another additional delay."
Cons: "Check in process...manual No ability to use TSA"
Pros: "I liked the fairs. plane was nice friendly crew"
Cons: "My wife and I didn't get to sit together No drinks, peanuts Seated next to a 400 pound women who had to used 1/4 of my seat"
Pros: "Crew was o.k, their uniforms looked old"
Cons: "It was too cold. People sneezing, just a suggestion should announce “Please cover your mouth when sneezing”"
Pros: "We arrived a little early."
Cons: "Seat was small"
Pros: "Great people"
Cons: "The plane wasn’t very clean"
Pros: "I suffered from a backache the entire flight due to the seats, despite 4tylenol"
Cons: "The seats."
Pros: "I loved a nonstop flight to Knoxville from Denver. Very convenient and good times to choose. Reasonably comfortable and efficient."
Cons: "Fees for everything."
Cons: "if flight was delayed should at least provide complementary soft drinks..."
Pros: "Fairly good ticket price"
Cons: "Too hot on plane Extra charge for luggage"
Pros: "Everything except one issue."
Cons: "The handle on luggage was broken by baggage handlers at TYS airport when arrived in Knoxville, TN"
Pros: "125 bucks for a direct flight from Knoxville to Denver can't get a bus ticket for less than that"
Pros: "Nothing! The women running the desk at the gate were unprofessional and rude. Didn't communicate to the passengers what was going on and were dismissive and not helpful at all."
Cons: "The lack of communication, assistance and organization! 'It to mention the lack of professionalism. Apparently it was only going to be a delay due to mechanical issues and this dragged on for 2 hours before they cancelled! Could have gotten another flight home sooner if there had been more communication!"
Pros: "Charging more money, or any at all, for carryons is a terrible practice. And give your stewardesses a raise, they deserve it."
Cons: "Charging for carryons, stewardesses haven't had a raise in over a decade"
Cons: "Water and snacks (basic) should be included, complementary. There was no entertainment available. I did not appreciate the sales pitch for their credit card on both flights, either."
Pros: "The price..."
Cons: "VERY UNFRIENDLY EMPLOYEES, some just down right rude! Seats were extremely uncomfortable!"
Pros: "The crew was very friendly."
Cons: "There was not an agent at the gate until 2 hrs prior to flight; what if I had needed help? When we arrived at DIA, it took > 1 hr to get our bags, and that was only when several passengers complained to the baggage desk. Even worse, there was no explanation for the delay. We were given vouchers for $40 to apply to another flight, but I will never fly frontier again unless there is no alternative."
Pros: "Crew was friendly. Boarding the plane was easy. Planes were clean. And as comfortable as a plane can be now a days."
Cons: "I know all planes are the same. But you get squashed between 2 people in the middle seat. And the tray table is not big enough to set anything on. Not big enough to rest a book on. Wasn't the airline fault but we had a 3 hour delay."
Pros: "The Orlando-based crew was delightful. They tried very hard to make everyone comfortable."
Cons: "The plane was TINY. Unless you pay a $30 seat upgrade, you can't even recline your chair. It is physically impossible, which is good I guess, because you would crush the person behind you."
Pros: "Organized. Left on time. New plane which was very clean."
Cons: "The seats on the new planes do not recline. So it wasn't very comfortable. There is a $30 charge to carry on a bag. They charge to even get a drink of soda."
Pros: "The ticket was not pricey. Travelled with a special needs child and they let me pre board."
Cons: "The seats are way too close together, don't tecline and were uncomfortable. They charge for regular beverages (soda/juice). Baggage/carry on bag fees are ridiculous."
Pros: "The flight staff were courteous and worked hard to make everyone comfortable."
Cons: "The flight was 2.5 hours delayed and had to sit on the runway for approximately 25 minutes after landing due to no available gates."
Pros: "The flights were on time"
Cons: "I think it sucks that you have to pay for a simple glass of soda on a 3 hr flight!"
Pros: "Plane was late arriving to Portland...So I missed my shuttle."
Pros: "Seamless from beginning to end."
Cons: "Arrived early but waited on runway due to gate occupied. However, wait was tolerable."
Cons: "The flight was delayed for over an hour. After boarding late because the plane was late due to weather (which is understandsble), we sat on the tarmack for at least 30-40 minutes, due they said for mechanical problems with the plane and, also, waiting for luggage to be loaded. I didn't understand that part, because why didn't they load the luggage while the plane was being checked out for the mechanical issue? Also, I've never been on a plane that doesn't give you a complimentary soda and snack."
Cons: "The flight was delayed 2.5 hours for no explained reason."
Airlines flying from Tennessee to Jacksonville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights