Find cheap flights from Tennessee to Kahului
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|August||Best time to beat the crowds with an average 2% drop in price.|
|December||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$471||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Top 4 airlines serving Tennessee to Kahului
Scores according to KAYAK customer reviews
Pros: "Crew was very good and respectful. The pilot constantly kept informing us of flight route and possible changes. Even made the passengers aware of an amazing light storm outside the aircraft that was impressive sight to see."
Cons: "The seat I sat in felt as though I was slipping off of it. i was constantly having to reposition and get comfortable. My lone issue."
Cons: "No food!!"
Pros: "Flying on a Virgin America plane during the transition and it was a nice comfortable 4 hour flight. No complaints."
Pros: "Not much"
Cons: "Just about everything"
Pros: "Everything and everyone was awesome"
Cons: "You have to purchase snacks. Such a big company and it can’t offer free snack(cookies or pretzels)???"
Pros: "The movie selections,keep me occupied"
Cons: "The constant walking,was way too much,sure folks walk up and down aisle for restroom breaks,but this guy across stood in aisle forever with his butt facing me,smh,never saw so much up&down before,zouks I sat with an ansy toddler"
Pros: "Very friendly professional crew. Crew members recognized our 50th wedding anniversary vacation with a complimentary tablet for entertainment plus wine and champagne!!!"
Pros: "Great crew, at the gate and onboard."
Cons: "The $8.50 I spent for the ono bowl was a train wreck. Not seasonsed. The sauce was congealed. Pretty much inedible Sad when everything else was superior."
Pros: "Got an exit seat so I had some leg room."
Cons: "Too much carry on luggage. It’s out of hand and to the point of being ridiculous. No one is really enforcing size restrictions. Slows everything down."
Pros: "A few extra seats available allowed me to move to the window Crew was great, pilot was great, flight was smooth"
Cons: "Had to watch movies on my cell. I love the screens in the Headrest. But it was all good"
Cons: "Slowest boarding process of my 3 Alaska flights today"
Pros: "We were completely surrounded by parents with toddler. The tots were crying and one was screaming. The flight attendants brought ear plugs. We waited for the bar service. The planes was clean, new with WiFi hookups. Leg room is a thing of the past. I am glad to be thin and limber. The cheese plate was reportedly delicious."
Cons: "Being in a sea of crying babies. I would have preferred some space away from the noise."
Pros: "Crew were attentive and professional but very friendly and appeared to genuinely enjoy interacting with passenger - something you don’t always see on airlines."
Cons: "Seats are a little worn but honestly, we boarded a flight that was half empty and each had a row to ourselves so really have nothing to complain about."
Pros: "Stewardess' we're very friendly."
Pros: "all processes were smooth, boarding, luggage"
Pros: "Drinks were complimentary once the flight finally got underway. The staff were lovely despite being exhausted and frustrated."
Cons: "The flight was turned back due to an officer’s medical concern. The individual was standing in the gangway laughing and looking healthy while the passengers had to debark the plane and wait for 2 more hours before resuming the flight to Hawaii. When we arrived the majority of shops were closed; it was 7 hours late. Alaska offered a $200 voucher to make up for this."
Pros: "The hand held pc's loaded with movies was very cool. The crew was exceptional The sequence of the meal service was very good"
Cons: "The first class seats were not very comfortable, have traveled on various competitors in first and these seat were the first to cause me shoulder and neck discomfort (note this is the first time that Ive traveled in first on AS) The lunch main meal meat were over done, my wife had the chicken and I the pork both were dry as a desert."
Pros: "We didn't crash."
Cons: "Cheap seats, food, everything we mediocre..."
Pros: "flight was good and on time"
Cons: "in flight entertainment ok but cant use it with out apps that you cant"
Pros: "Comfort,service , and plane all great !"
Pros: "efficient boarding"
Cons: "not readily providing pens to fill out declaration forms. felt pressure to ask someone else for a pen to fill out form. It is airline requirement so it shouldn't be passenger's responsibility to find a pen. if a problem for airlines then they should takecare of the requirement at gate when there is time and they could easily provide the pens."
Pros: "Friendly service. Someone answers the phone. People available in the airport to talk to. Great flight attendants, frequently checking on you. Love the tablets for movies etc to pass the time."
Cons: "Seat space larger than most, but still tight."
Cons: "The whole boarding process by the time my group was boarded there was no overhead bin space for either my wife's or mine one carry on piece. The flight amendments did nothing to try and help me find room for any of them even though there were coats backpacks and purses filling the overhead bins. So we had to ride with both our carryon jammed under our seats and no legroom for 5 plus hours. Miserable never again!"
Pros: "Good flight, attendants were great! I would definitely fly Alaska Airlines again! :)"
Pros: "Our ticket handler at Alaska Airlines ( Sep 21- SMF Airport) was the most helpful and patient person we have ever encountered! The tickets we had purchased through Kayak were charged but not booked. Juan did everything in his power to get us on that flight. And when the kayak company failed to book in time Juan got us on the next available flight, being to sure to find us the best price and a direct flight, versus the one we had booked earlier. Over all Alaska Airlines will be the standard my future experiences will be based off of if I am unable to travel through them"
Pros: "Same as above"
Cons: "Same as above"
Pros: "It was fast and friendly. They took a lot of guesswork out and made us feel safe."
Cons: "The planes were a bit small for flying 6+ hours. I started getting restless at having to sit in the same position for that long."
Pros: "On time"
Cons: "Not enough freebies"
Pros: "Well organized. Efficient. Good round trip BNA-SEA. My first experience with Alaska, but definitely not my last."
Pros: "Our flight attendant was absolutely precious!! Complimentary Mai-Tai was good!"
Cons: "Fruit and cheese plate seems like it was sitting out a bit. The cheese looked slightly dried and cracked."
Pros: "On time nice crew"
Cons: "Not being able to fly first class"
Cons: "Charging for food is lame."
Cons: "Had to pay for food and entertainment."
Pros: "Every single person I encountered on this flight was so friendly, offered assistance, and had a smile. Even the pilot thanked us (in person not just overhead on the speakers) for flying with them! It was one of my most enjoy flights. 3 rounds of beverage service!"
Pros: "noting they suck"
Cons: "they where late taking off because one of there stewardess was late one hour ....HORRIBLE SERVICE....."
Cons: "Very rough landing :("
Pros: "It was pretty good. This was my first Alaska Airlines flight. Seattle to Maui was better than Newark to Seattle. First flight was uncomfortable. Seat did not recline. Didn't try the food. I took Virgin to Newark from Maui, and Alaska on return. I had high expectations from Virgin, but I liked Alaska better."
Pros: "The flight attendants were light hearted, engaging, and very funny"
Cons: "Everything was good. Had the extra legroom which made it very comfortable on the long flight"
Pros: "As long as the boarding and crew are professional, and the plane is clean, I'm satisfied. It would be nice if the food wasn't outrageously expensive."
Pros: "The crew and boarding process were great! I hope that the crew is paid a decent wage and that not too much of the profit is going into the pockets of the owners/CEO/share holders."
Cons: "Very small space, and I am a fairly small person; no screens; poor selection of food; pocket on back of chair in front of seat was too small and netting too loose to practically use for anything."
Cons: "Had to purchase second ticket because my wife and I couldn't get thru TSA. Name on boarding pass didnt match my wife's licence. Married vs maiden name. Alaska could change boarding pass. Passed the buck to kayak. Spent 1 hour on phone and was unable to do anything. Had to buy a separate ticket, last minute, for my wife and barely made the flight."
Pros: "Getting off the Plane."
Cons: "There were not enough Breakfast meals, and I could not eat anything that WAS available... You should have At Least enough of the Daily meal, or whatever you call it, for all the passengers... especially at Breakfast.... everybody wants Breakfast. AND... maybe try not to sit single adults in the middle of 3 screaming toddlers. I hate kids. and that was REALLY ANNOYING. - and I was not allowed to move due to the Load Weight so... It pretty much all sucked. and then - & I know this is out of your hands - but this was all n top of bad turbulance... Worst Flight I hve ever been on, and I am a Travel agent, and practically grew up on Airplanes."
Pros: "I fly this route regularly and Alaska is my first choice - the service is good, and everyone gets a celebratory drink prior to landing in the Islands. I will often upgrade to 1st class, and that is so worth it. I arrive at my destination after 5 hours feeling relaxed and able to jump right into the new environment."
Cons: "In 1st class - no complaints whatsoever. In coach - the usual: seats small, cramped, packed in with hundreds of other human beings, just waiting for it to be over. What a difference between the two!"
Pros: "Only good thing was the in flight services. The flight attendant was very busy making sure we had drinks or food available"
Cons: "Tight fit in the cabin area, limited restrooms onboard"
Pros: "Almost everything was pleasant, easy. The crew was especially nice and very helpful."
Cons: "I realize you are doing your best to make the cost of traveling as reasonable as possible and that making the seats quite narrow plays a big part in this goal however, I am very grateful the gentleman sitting next to me on the way to Maui was not only pleasant but was not offensive in any way. He did, however, kind of overlap the armrest so that I was squished against the other armrest. A very slender lady sat next to me on the way home. Made it a more comfortable trip. Jan"
Pros: "Nice plane."
Cons: "Crew was rude. Didn't like that I went to check in at the Alaska Air counter only to be redirected to American (who operated the flight). Just weird."
Pros: "Flight was non-stop"
Cons: "The seats are too narrow. I was trapped against the window by a rather large woman sitting in the middle seat."
Pros: "Fast easy flight"
Pros: "Quick boarding process! Everything was on time as estimated."
Cons: "Delayed for an hour because of changing tire"
Pros: "The crew was absolutely amazing. I was HORRIBLY ILL the entire 6.5hour flight, vomiting LITERALLY every 15minutes in the bathroom. They took care of me in every way possible. You have no idea how THANKFUL I WAS AND AM FOR THEM. SO MUCH ALOHA FROM HAWAII, best flight crew EVER!!! PLEASE reward them"
Cons: "If I wasn't deathly ill right before I had to get on the flight!"
Pros: "The crew was amazing! They were all so nice and helpful"
Cons: "The WiFi didn’t work"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Cons: "Delayed 2 hours, huge inconvenience"
Pros: "good service"
Cons: "Air conditioning was very loud"
Pros: "I got home alive."
Cons: "The crew was surly. The flight was delayed. We received little information about the delays."
Pros: "Having the whole center three seats to myself. The food and beverages were really good as well."
Cons: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."
Pros: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Cons: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"
Cons: "I booked a business class ticket through klm, but it was a delta code share flight. Delta was unable to locate me in their system, and I had to contact klm myself to straighten it out."
Cons: "No ear buds were offered, i had to ask and then FA forgot!!?? Snack basket was just awful choices. Captain was great I really appreciated the constant updates as our flight was 1. Hour delay on depart and also delay landing at jfk, very smooth trip"
Pros: "I liked that me and my boyfriend actually got to sit together."
Pros: "First Class. Cabin service. Frendiliness of staff. Plane arrived early."
Cons: "Breakfast was not served in First Class"
Cons: "The flight attendants were unfriendly, condescending. They seemed unhappy about having to serve people."
Cons: "No entertainment options at all."
Pros: "Perfectly fine first class trip"
Cons: "Breakfast meal was awful"
Cons: "Why use old planes for such a long flight? Toilet overflowed, poor quality tv, and only peanuts?"
Pros: "How friendly and easy it was to board. The pilots were very friendly and even gave my daughter wings. The crew made us very welcomed and put our booster in the closet till we landed."
Pros: "Speedy flight"
Pros: "gate agents were friendly and efficient boarding. FA were fine and quickly served beverages and reurned two more times offering snacks and more drinks. comfort class seats were comfortable. all in all perfectly fine"
Cons: "i was not able to use my RU cert even after applying it over one month before and having diamond status.... makes me think why bother with status"
Pros: "Everyone was fairly friendly"
Cons: "Cramped foot room"
Pros: "Loved the in-flight entwrtainment, choice of snacks, movable headrests and plug to charge electronics."
Pros: "As always, the crew and amenities were first rate."
Cons: "We were initially told that our flight would arrive early. Then we sat on the tarmac for a half hour before anyone could be bothered to tell us we were waiting for the plane to be de-iced."
Pros: "The flight was on time."
Cons: "This was an almost 6 hour long flight, LAX to OGG. The aircraft was older and for a 6 hour flight, they really should use a bigger and newer aircraft. The entertainment systems on the back of the seat worked sporadically and the PA system was too loud and every time the PA system was used while we had our headsets on, it was excruciating We had no warning in order to remove our headsets before it blasted into our ears. We were amazed that after paying a considerable sum for our tickets and being in the air for 6 hours, there was limited meal service and we were required to purchase a sandwich in order to eat. I fly Delta frequently and this was by far the worse flight I can remember."
Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."
Pros: "Crew worked incredible well with all the passengers that lost connection flights."
Cons: "Same thing, flight was delayed about three hours."
Pros: "Every thing went well"
Pros: "I would like more detail about traveling companions displayed."
Pros: "Made friends on the way to Maine!"
Pros: "Early boarding for family. Flight crew was decent"
Cons: "Super cramped seats. Entertainment system was broken. Only small snacks and drinks for a 5.5 hour flight"
Pros: "Left on time and arrived early. Good boarding experience. Seating had access to electrical plugs for charging my phone."
Pros: "The staff was very helpful and kind."
Cons: "The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen."
Pros: "The crew was good and attentive"
Cons: "The management was horrible, if you already knew the pilot was working extensive hours you could have had another pilot on standby just in case... I'm sure it would have been a lot cheaper and less of an inconvenient for everyone on the flight..."
Pros: "Nice staff"
Cons: "Delayed 4 hours, but due to weather. Not the airline's fault. They got us here sooner than I thought we could arrive. Plane was tiny"
Pros: "Timeliness of flight."
Cons: "I was told if I didn't show proof of a return flight to the US that they wouldn't let me board. I live in Mexico. None the less I had a return trip booked for a family event on another airline."
Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "According to the website and documentation a card holder is supposed to get the first bag free when using this card. I did not, so I will be cancelling the card."
Pros: "Seating was nice...comfortable. Lighting was good, captain wasn't too chatty :)"
Cons: "This flight attendant was just terrible. Wish I could remember her name for this review... She had about half of the First Class cabin offended as soon as meals started getting served - I didn't see ANYONE around me that got what they asked for, and then when people stated the issue, she didn't respond very well. I tried to take things in stride (first world problems?) but it is a bummer to pay extra for the first class treatment and then to not have that great experience, especially on back to back 5ish hour flights."
Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"
Cons: "1- 2 hour delay in Atlanta, 2- Missed my RJA international connection from JFK, 3- My luggage was not delivered to me by Delta in New York. 4- Had to spend one night in a NY hotel, and pay $185 for it, and I was told that Delta doesn't pay for the hotel because the delay was caused by New York Air Traffic Control. 5- After Delta re-booked me on Air France the next day, I made it to Amman, Jordan a day late without my luggage; which arrived another day late."
Pros: "Good uneven full flight"
Pros: "Exit sear so plenty of room"
Cons: "Changed gates without notification"
Pros: "The Crew, very nice."
Cons: "Delta air had delayed flight which made my family and I miss our flight in Sydney to Cairns."
Pros: "Flight was short."
Cons: "Travel to Canada from the US is generally an unpleasant experience, probably because there are not many travelers. Not many connecting flights and long layovers. Plane is small, no exntertainment, no food, few beverage options."
Pros: "Skyprority was great along with the perks of PE seats. Crew, as usual, were professional, pleasant, and organized."
Cons: "IFE was great but remove the games component from the menu. I had a child poking the screen playing the game for 3 hours and everytime they poked the screen it moved my head as if she was just hitting the back of the steat. PE seats really don't offer that much more room and the seat on the 757-200 vs 9 was AWFUL! My tailbone hurts 24 his later."
Pros: "Our flight from ATL to PVD Was canceled after a 3 hour delay and we were left to make our own reservations to PVD.The time was approximately 12 noon (we had been st ATL now for over 4 hours) and without help from Delta we went gate to gate .We happened on a flight to BOS depg 1:50PM (actual dep 3:30PM. We got no help on where our luggage (2 suitcases)was but told it would follow. Landed BOS approx 5:45PM,no luggage! Trained to PVD hoped bags were on a 10:30PM Delta flight. They were but bags were wet and so were some dresses and ladies slacks. Advised luggage person but she was so busy with others looking for their lost bags.Deltahad no control over Wx, but we deserved better service and assistance to make things no so exasperating."
Pros: "The crew was courtesious and the flight arrived early."
Pros: "Crew was lazy. Poor service and on their phones the entire time."
Cons: "Flying Delta instead."
Cons: "IFE was not streaming movies, WiFi on but not loading"
Cons: "Better organization of when a flight gets delayed at another airport due to weather."
Pros: "A very pleasant experience, nice crew."
Pros: "Everyone was very friendly."
Cons: "More room."
Pros: "Crew was extremely nice."
Cons: "Never made it. Stranded at LAX."
Cons: "The seats are very uncomfortable"
Pros: "Crew on board was nice."
Cons: "Boarding was very unorganized. I thought families traveling with kids would get priority boarding before main cabin."
Cons: "Leave on time. My round trip had 3 legs to it and 3 of the 4 flights were late!!!"
Cons: "WiFi was not working on the aircraft."
Pros: "Took an hour extra to get in the air but we arrived safe, and that is always 5 stars"
Cons: "Crew very good"
Pros: "The direct flight was great and made up for the rescheduled flight time in Memphis."
Cons: "Original Flight did not depart on time."
Pros: "Loved being able to watch new release movies and many different tv showed plus being able to listen to music thought the flight."
Cons: "Didn't like sitting in the emergency exit row next to the bathroom. Everyone uses it to stretch their legs and they end up standing on top of you most of the flight."
Cons: "I arrived at the airport and had already checked in and had m boarding passes. For some reason they could not find me when I went to check my bag. After 30 minutes they saw that my seat assignment had been changed and that is why my boarding passes that I had printed at home did not match what their computer showed. I booked this reservation in May and had a seat chosen fairly toward the front. I am 73 years old and the closer to the front I can be helps. When I finally got on the plane to my surprise my seat was the very last seat on the plane across from the restroom. People continued to leave the door open after using the restroom so had to get up and continue to close the door or look at the restroom the whole flight. There was never any explanation as to why they did this. As a result, being lst off the plane, I almost missed my connection as I had to go two terminals over for my connection. At my age I cannot run so I arrived as the last people were getting on the plane. I will never fly American Airlines again."
Cons: "The flight was over an hour late and we were not given an update until we started boarding. No alternatives were offered to those with tight connections."
Pros: "Friendly staff"
Cons: "Issues with times changing for departure"
Pros: "It was ok"
Cons: "i never LEFT!"
Pros: "Everything good. Flight on time, crew was pleasant!"
Cons: "All good!"
Pros: "The plane was comfortable, and the stewardesses were friendly. The plane was not full, so it was easy to get board and deboard, the toilets were clean with no lines, and the entertainment was top notch."
Cons: "Tight connection! The airlines need to Realize that a 2 hour layover is NOT enough when you have to go through immigration, customs, and security before making your next flight!"
Pros: "You get what you pay for. I don’t recall the fair but this was a bargain and we were safe."
Cons: "Not enough water served. More snacks please"
Cons: "Seats very narrow. Not enough legroom."
Pros: "Ummmm the only thing I like is we landed in Maui safely. Pilots and crew seems friendly."
Cons: "We almost this flight because the connection flight can't find an open gate to park the plane. Inside the air plane kids got hungry, we were ready to order $$$ meals and they said they didn't have it anymore. Seriously?! 6+ hours flight and no meal. Then I asked for 3 pretzel and they gave it to another passenger, so they only have 1 left supposedly!!! Come on!!"
Pros: "Decent amount of bathrooms"
Cons: "I was shocked that we weren't provided better and more food for an expensive and lengthy flight. Also there were no head rest tv's. They plane seemed very old"
Pros: "First Class seating was of course better than economy."
Cons: "Flight to Maui had no Mai Tai drinks available, no heated towels, no dessert, barely any service from the flight attendant(s)."
Pros: "Absolutely nothing"
Cons: "Everything about the flight was awful. Food pathetic, my monitor didn’t work, smooshed between 2 overweight passengers. Flight crew lacked simple etiquette."
Pros: "I was taking students and we had seats all over but they rearranged so my students could sit together. It was a nice flight with a friendly crew."
Pros: "Crew updates during a technical issue investigation."
Cons: "This plane is very small for an international flight, and it does not have the proper entertainment system for long flights. To top it off, the plane was very smelly; I got a headache because of it. We also had to return to the gate due to a technical issue and ended up leaving almost two hours late, which defeated the purpose of picking this flight over the rest as it was the one that was supposed to land in Milan the earliest. I will be careful next time I pick a flight to check what kind of airplane they're using. My assumption that international flights have the best airplanes seems to be wrong :(."
Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
Pros: "Comfortable seats, free private entertainment, very nice to be able to charge my devices. Our pilots were great."
Cons: "Still don't like that you have to pay for meals or snacks. I received two meals on my connecting South American flight. Stewards still not all that pleasant."
Cons: "Rude crew"
Pros: "Got to watch movies"
Cons: "Couldn't eat the meal both had dairy no other choice"
Pros: "thay we didn't crash"
Cons: "1. To didn't work 2. Give us pillows"
Cons: "delayed on the plane"
Pros: "Got to my destination without any delays"
Cons: "I booked a window seat and sat by a wall instead with no window. Seats were very cramped."
Pros: "Comfort. We had a bulk head seat. Newer plane"
Cons: "No food offered . Not even for purchase."
Cons: "I like milk. Also space out drink service and offer tea and coffee periodically."
Cons: "Couldn't check in on line. Flight was delayed. Boarding was hectic and disorganized. Everybody ran for the gate. Crew was prompt and not friendly. Upon arriving they announced that they did not have the Hawai'i agricultural forms, so we would have to wait until the "agent" cam on the plane with the forms, fill out the forms, and then disembark. The crew was not organized, so it took about 10-15 minutes to get off after we arrived in the gate (late) because they could not get people sit down and fill out the forms. Chaotic. I plan NOT to fly American again. Ever."
Pros: "We flew safely!"
Cons: "The flight was delay. Then, my partner & I were given assigned seats separately until I requested seats together and we were given the last one at the back where you cannot recline the seat. It was very uncomfortable!"
Pros: "Good crew, everything efficient with no problems for getting from point A to point B."
Cons: "I really am starting to hate the CRJ-700. I dislike being packed into one with 50 of my closest friends I never knew."
Pros: "Timeliness of departure and quality customer service"
Pros: "Timeliness of the flight and the crew were excellent."
Cons: "Uncomfortable seats and couldn't find streaming entertainment options that were mentioned."
Pros: "Safe, smooth, on time flight."
Cons: "Older plane. This was my return trip and the pane I took to my destination was much nicer. I feel like I should get a discount for an older plane."
Pros: "Arriving early"
Cons: "Having to pay for the wine."
Pros: "Power outlets and WiFi"
Cons: "Too crowded"
Cons: "3 hours late. I could have driven home faster than this and saved $800. Once again, disappointed."
Cons: "American Airlines seemed to be out of sorts on both days of the trip. My connecting flight seat was not assigned until I got to my connecting airport. On the way back, we sat in the plane for over half an hour with no explanation. We then had to de-plane due to engine issues. The attendants at the counter were not that efficient with rescheduling itineraries, as they were often taking breaks, engaging in chit-chat with other workers, and answering personal phone calls during the process. On the connecting flight back, the ground crew "was not ready" for the plane and advised us to "hang out". This made for very little time in finding my connecting flight home (especially because the assigned gate was not even listed in the airport terminal). Not overly dramatic. Just a lot of small things that culminated in a very frustrating travel day. I will likely be avoiding American Airlines in the future."
Cons: "Shrinking the knee room is a mistake"
Pros: "It landed."
Cons: "Boarding was slow and disorganized. The seats are ridiculously small n close. The cabin was uncomfortably hot. The seats literally reclined 1 inch, no joke. No food on a 6 hour flight. The tv screens where 20 years old n the size of an iPhone plus. The flight just sucked and United has taken a huge dive in my opinion of them."
Pros: "United Airlines Flight 202 Left on time. It was a Boeing 777 so it had a lot of room."
Cons: "The flight attendants seemed focused only on the small First Class section and rushed through everything in the Economy Class. They rushed through the "Food Service" and didn't want to answer questions about what is on their menu. The menu was removed from the magazines in our row. Fortunately, we brought our own snacks. The Economy CLass cabin had a terrible odor. It really smelled. Maybe they should clean the plane once in a while. United Airlines ALWAYS has issues with entertainment. You MUST download their App to your cell phone. Then, they allow you to connect to their entertainment system. If you don't, you cannot access WiFi without paying $26 for the flight ... the WiFi access is inconsistent and limiting and doesn't always work so the download doesn't always complete. This was a nine hour flight from Hell. I think I prefer Frontier Airlines. Although the airlines make you pay for everything now, at least you expect some attention and food options and a plane that doesn't smell. It was nauseating. Don't even ask me about the "Miles" that they keep screwing up ... RAY HANANIA"
Pros: "Airbus 380 was comfortable and new which made for a decent flight."
Cons: "Lufthansa and United computer systems don't talk to one another. We had a leg of our journey from United. We could not purchase seats on the Lufthansa flights and could not even check in; therefore we ended up with seats that were not comfortable for us. Lufthansa messed up on our meals despite it being 'confirmed' (we checked with the service desk in Frankfurt). The in flight movies were ok; the touch screens are not sensitive enough and take lots of processing time."
Pros: "On time & courteous. & On board service was excellent"
Pros: "Terminal was great, flight was great, crew was fruendly"
Cons: "No free movie on thos flight"
Cons: "There is no compassion with United"
Pros: "Great service!"
Pros: "The customer service was good. Smooth flight, no delays!"
Cons: "A couple planes I got on were old and very small. The WiFi was difficult to use."
Cons: "Flight attendant had a lot of attitude. I live in Maui so I'm used to the whole "I'm local and you're not" entitled attitude some locals have, but it was completely uncalled for and unprofessional to do this to visitors. She literally asked the passengers where they were from and then launched into how she was local and it was her way or the highway. She was also really incompetent at the job overall. She gave me attitude and anyone that required her to do her job."
Pros: "The ar very friendly"
Pros: "The agent in San Francisco was awesome and even went out of her way to bump me to a better seat. Leaving Portland was easy, crew were super organized!"
Cons: "No entertainment systems were working at all. Leaving San Francisco to kahului we had so many unruly young adults that were just out if control. They kept switching seats, spilling alcohol all over me and my stuff and the flight crew could not care less. We even had an older Asian flight attendant on flight 1749 that was just overwhelmed for the job. She would hand the person on the isle a handful of pretzels and say 'here, pass these out'. The other flight crew members made it worse by treating her poorly. You could tell they didn't like her and were agitated by her. Instead if being polite and educating, they were exasperated and impatient. Overall was super disappointed. I have flown United so many times back home to Maui and was always so please and excited to brag about how great United was. Not this time. Thanks for reading."
Pros: "First flight on a 777 ... quiet and comfortable."
Cons: "It's a long day in a plane but necessary if you want to travel to bucket list destinations!"
Pros: "Crew turned around plane and boarded earlier than scheduled. This was an attempt to avoid poor weather on trip to Chicago."
Cons: "Seats should not recline. It makes space horrible. The charge for checked baggage is without an improvement in overhead storage is ridiculous."
Pros: "Plane was clean"
Cons: "No wifi"
Pros: "the price of the flight"
Cons: "have to pay for movies, uncomfortable seats for a 5 hour flight."
Cons: "Didn't happen because of delays on first flight"
Pros: "Left on time."
Pros: "Flight was on-time."
Cons: "I sat in section 4 in economy coach. The ticketing agents REQUIRED everyone in sections 4 and 5 in the back to check our bags, they gave us no choice! We then boarded the airplane to find over half of all the overhead bins empty! This is completely unacceptable to be separated from my carry-on luggage for no reason! There would have been plenty of room for our baggage! One more reason to never fly United again!"
Pros: "People next to me"
Cons: "Promised a reclining seat...was in front of exit...NO recline...in pain the entire trip"
Pros: "Bad attitude with check in agent at Memphis airport"
Pros: "Courteous perdonality"
Cons: "The noisy children"
Cons: "Seats were EXTREMELY uncomfortable and felt like a very old mattress in desespertly need of replacement"
Pros: "I have food a low score as there basically was none. I was offered a glass of water. I paid $74 for an emergency exit seat, and while it gave extra legroom, the seat hardly reclined at all."
Cons: "Lack of food choices, but perhaps not atypical for coach."
Pros: "We were diverted to Austin due to weather. We had to refuel and we were stuck on the Tarmac for over an hour. While all of this was miserable, the Crew stayed active answering questions. The Captain gave several updates and walked the aisle. They even let people off the plane who were trying to get to Austin. For a bad situation this crew made it so much better!"
Cons: "Weather, but what can you do about that?"
Pros: "Boarding was very smooth, and flight was very timely (landed early)."
Cons: "Male flight attendant was extremely rude. I was asleep when the food was being served and politely asked for a tray of food once I woke up. Fight attendant that I asked was at the time collecting trash and snapped back saying that he had to finish what he was doing first. After about 10 min the lady attendant walked by so I simply mentioned that I was waiting for my food in case he had forgotten or was busy. She asked if I had mentioned it to the man attendant and I told her that I had and that I was simply waiting. She proceeded to go to him (not sure what she told him), but he later came by and angrily handed me my tray of food and annoyingly explained that he had to finish handing the trash In order to then handle my food. I told him that I completely understood, and he AGAIN snapped back saying "oh really? Because I heard you were complaining!" And walked away. The rest of the flight he proceeded to ignore me. I had been nothing but polite to him. The lady across the isle was looking his way and the man next to me made a comment to me that I had done nothing wrong and mentioned he he noticed how rude the attendant was to me. That even if I HAD complained, he was in no place to confront a customer about it. Regardless, I hadn't even complained one bit."
Pros: "Nice boarding and effective attentive crew."
Cons: "Well it was over 5 hours and we got a miniature bag of spicy mixed stuff."
Pros: "Getting there."
Cons: "Seated me in back. Made me board last. Had to walk all the way back up to the front of the plane to put my bag in the rack. 180 people with only 2 restrooms in the back. Much of the time there were people standing in line right over me waiting. Lots of bumping and grinding with my fellow passengers."
Pros: "Even though we were delayed, I still made it to the island within the 9pm hour."
Cons: "Flight was slightly delayed, causing me to miss my connection"
Cons: "Your crew and service atrocious"
Pros: "The overall comfort and entertainment availabity."
Cons: "Apparently my designer shades drop out of my bag and inability to retrieve them. They were not turned into lost and found which means they were kept by their finder."
Pros: "Crew was nice"
Cons: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."
Pros: "Quick boarding"
Cons: "Bad comfort no entertainment and no power outlets"
Pros: "Pricing and services were excellent!! Top rated experience for me!"
Cons: "Nothing at all was lacking"
Cons: "Cancelled needed to be rerouted no reason ever given"
Pros: "Getting there."
Cons: "flight crew could give a sh!t. Had to connect and came in late, made no assistance to get connecting passengers off first. Tv option sucks. Have to pay to watch anything. Couldn't even watch plane progress. Pay for that too. Only thing on is a cooking show. And yes you have to pay for food. Interesting. Food is decent though. That was a plus. All but one of the crew seemed pissed about being there. I know passengers suck. At least the guy that looked like Tim meadows from snl was nice. A 5 hour flight and they plane has no wifi (I get it) but also no charging ports??? Just gives the feeling of being held hostage for 5 hours and the only savior is your Visa. I'd hate to see how parents with kids handle it."
Pros: "Plane was on time"
Cons: "Plane was crowded and seats were small and crammed"
Pros: "The boarding process was smooth, the crew was courteous."
Cons: "I want able to select my seat and ended up being separated from my sister. We had a 3 hr lay over due to problems with the plane. By the time we got to our destination we almost didn't get a rental car. There was some turbulence on the flight, which is expected. Landing was very rough, came in too fast and hit the breaks so hard I thought I was going to end up in the back of the seat in front of me."
Cons: "for this 6hrs flt I feel for the price of the flt you need more variety of foods served without a cost."
Pros: "I like that all flights were ontime"
Cons: "The flight attendant was rude to passengers and my luggage was lost so I arrived at my destination with nothing!! I had to wait at the airport for 6hours for my luggage to be returned to me!"
Cons: "Flight was cancelled due to pilot and crew never showing up. Customer service didn't offer a hotel or any type of compensation for wasting time and money. Instead they put me on a flight another day which I incurred cost on parking, hotel, food and etc."
Cons: "Small plane, it was hot. Delayed, missed connecting flight."
Pros: "The price of the flight was affordable."
Cons: "The plane was dirty. Seats were uncomfortable & worn. Other airlines offer free wi-fo or entertainment. They did not have enough condiments for coffee. There was not good direction to passengers for boarding."
Pros: "Still deciding"
Cons: "All flights were late."
Pros: "Liked how I booked this flight less than 24 hours before departure. Had no problems and everything went smoothly."
Cons: "Turbulence but no one can help that."
Pros: "UA is always reliable and professional with both transport and with digital and telephone passenger communications; but not doing well with the customer experience with cabin crew and airport HR."
Cons: "Jaded airport and cabin crew: clearly not loving their jobs. There's a dramatic difference in flight crews in other countries; consistently, UA crews seem to be neither appreciating, nor loving their jobs compared to other airlines and markets."
Pros: "Price was the biggest hit with me. The service and attitude of the crew was super."
Pros: "The crew was super nice."
Cons: "I had to check my carry on because there wasn't room inside the plane."