Daily cleaning, installation of cabin HEPA filters on flights from Texas to Charleston
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Scores according to KAYAK customer reviews
Pros: "Nothing. I’ll never do business with Delta again. Not even to make use of the $80.00 voucher credit they extended. Delta San Antonio manager Delphine is an awful representative of customer service, and a horrible person!"
Cons: "I should have never flown Delta."
Pros: "Very courteous"
Pros: "On time. Friendly crew"
Cons: "Reading lights did not power during first 40 minutes of flight. Had an aisle seat originally but after upgrading to comfort+ got bumped to a middle seat"
Cons: "The inoperative TV screens should be repaired."
Cons: "Delayed departure"
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Cons: "After my flight was delayed for over 3 hrs - the counter clerk was rude and unhelpful. She felt it was appropriate for her to flick the customer service phone number in front of my teenage daughters. I would say avoid Delta!"
Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"
Pros: "The ctew was awesome, super sweet and very acomodating"
Cons: "Its a flight to WV (my birth place).... it is what it is... smll planes, tight quarters and people who don’t get any of that and are not happy anout any of it"
Pros: "Seat was comfortable"
Cons: "Could have been a little cooler- was stuffy"
Pros: "The crew was amazing my daughter is still talking about how nice they were to her."
Cons: "Nothing at all!"
Pros: "The boarding was very quick"
Cons: "The flight was not comfortable and shaking as if it is about to explode"
Pros: "Friendly crew"
Cons: "Not enough leg room in seat"
Pros: "Delta Flights are always enjoyable and the staff is always treats you with courtesy"
Cons: "The only thing I don't understand is how the planes are loaded. and this is only a comment and I know you and others carriers have there way of doing things. I just don't understand why you load the first section of the plane first and the back of the plane last, It looks like you would want to load the back and come forward so everyone is not getting hit and stood over while everyone is loading."
Pros: "On time. Clean."
Cons: "But cold but crew did find a blanket."
Pros: "Not much."
Cons: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."
Pros: "Good movie choices"
Cons: "Too cramped. No leg room"
Pros: "Loved the roomy seats and the upgrade wasn't terribly expensive"
Pros: "I was given a complimentary upgrade."
Cons: "Padding on seats are worn out. Very uncomfortable"
Pros: "All wonderful."
Pros: "A screen with free movies is nice."
Pros: "Flight attendants were very helpful and gave us free headphones and adjusted our seats so we could sit together as a family. There were no delays to ATL just 48 hours after the power outage the regular scheduled flight schedule had resumed. Great Flight, Great Crew!"
Cons: "Everything was good."
Pros: "Excellent leg room. Comfy seat"
Cons: "Seat couldn't recline back. Was a little uncomfortable for a long flight. Chair had crumbs on it before I sat down-it was easily wiped away meaning no one had cleaned the chairs or looked at them beforehand. Absolutely freezing. Wearing long socks and boots and my feet still felt frozen by the end."
Pros: "being able too use our electronic devices in Wi-Fi mode the whole time. Last time I flew everything had to be shut off during take off and landing."
Pros: "Pilots skill - it was raining hard when we landed"
Pros: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Cons: "The first plane was a little old. Neither reading light worked."
Pros: "Quick boarding, clean plane, comfortable seats, the flight departed and arrived on time."
Cons: "The landing was a bit harsh, we couldn't connect to the airplane WiFi, so we did not enjoyed the entertainment."
Pros: "Check in, gate, and plane staff all friendly and efficient. Plane clean and flight on time. Overhead space with full plane was no problem. Service inflight was quick and cheerful."
Cons: "Drop off in San Antonio always a mess. Traffic delays driving up to drop off. Security check 20 minute with no pre approval. Seats crowded. Snack choices predictable."
Pros: "They forgot the CC reader so drinks were free. The free GoGo media is cool."
Cons: "Flight was cancelled and rescheduled 3 times. Delayed. Tiny plane = uncomfortable and turbulent."
Cons: "The fact that my flight was delayed for the second time in the past week"
Pros: "singing crew member, especially nice for Mother's Day"
Pros: "The crew were very friendly; service was good Trip was pleasant Plane was clean and comfortable."
Cons: "Headphones suck"
Pros: "Attentive crew, good atmosphere, comfortable seating.(no free food so 3* but short flight so OK) Pre flight...Soo helpful, wonderful assistant. Delta vs KLM...Not so...See below:"
Cons: "Little time for plane change at Atlanta. Atlanta rail excellent but plane arrival was late and time to cross airport limited. This was especially galling as I was at MCO early enough to catch the 1hr prior flight and requested a transfer to travel with a friend. There were seats available and Delta tried to move me but KLM would not allow it????"
Pros: "Absolutely nothing, flight was cancelled after 6 hours stood in line for 4 hours only to be told there were no flights to get me to my destination."
Cons: "I had to wait at the gate for 3 hours due to the maintenance of airplane. Delta offered some snacks and beverages but 3 hours? I was so stressed out to wait 3 hours to worry to take a connect flight."
Pros: "Amenities, seating, plane was newer and nice"
Cons: "Stewardess didn't seem to want to work.wasn't attentive, seemed annoyed, by the time I could order breakfast in 31st class I only had 1 option left. Why wouldn't there be enough for all choices for all 1st class passengers?"
Pros: "Plane was on time, flight attendants were very pleasant. The plane was very nice and clean. Kudos to Delta"
Cons: "Everything was great."
Pros: "Staff were courteous. Captain explained reason for delay."
Cons: "Over 20 minute delay to begin boarding with no explanation. Boarding process very slow due to excess carry ones needing to be checked."
Cons: "This flight was bad from the beginning. We tried to check in and immediately received an error msg stating there was a mis connection due to a delay on the cancun to atl flight. This made no sense bc the cancun to atl flight left on time. We landed 6 minutes late but had already been rebooked to a later flight to LGA. I'm also disappointed delta even allowed us to book on the original flight because there was no way we could have made that connection!! We arrived at our terminal 20 mins prior to boarding for the rebooked flight. It took us approx 2 hrs to get through customs and security in Atlanta."
Pros: "Awesome stewardist (I wish I got her name) noticed that I was in a tight spot near a larger person and moved me to another location that was more comfortable."
Cons: "size of seats for larger people, I realize not much can be done."
Pros: "quick flight"
Cons: "it was sooooooo delayed. staff tried to be helpful and update us on what was going on, but they never gave us times. if you know what's going on, chances are you can estimate how long it will take. just let us know. it's better to be honest. i got on another flight."
Pros: "Even with one of the cheapest flight tickets I could say i was flying in luxury. Everything was nice and smooth and it was a wonderful flight. Even if I have motion sickness it was not bad at all on the flight and was really actually a pleasant flight."
Cons: "I can't complain about anything except the movie didn't have audio. Unless I am deaf but that's all nothing big. The trip was wonderful and if I ever need a airplane ride you better believe I will choose delta. They never let me down."
Pros: "Seats were comfortable. The staff was friendly. All together a wonderful flight."
Pros: "Have not flown Delta for some time and was very impressed. Definitely would fly again."
Pros: "On time departure, arrived on time, smooth flight"
Cons: "I was bumped out of my first class seat without explanation ( due to downgrade of equipment I learned later. Only after two requests did I receive compensatory voucher."
Cons: "No beverages available to even purchase ! Ridiculous!"
Pros: "Yes everything was great"
Cons: "Nothing everything was great"
Pros: "Loved the individual monitors"
Cons: "The experience was excellent."
Pros: "All employees were awesome."
Cons: "I have no complaints."
Pros: "It was on time!"
Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."
Cons: "Seat space"
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Cons: "delayed and lost luggage! thanks"
Cons: "My luggage was delayed. I received it the day after"
Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."
Pros: "More room"
Cons: "See above"
Pros: "We arrived 40min earlier than expected"
Cons: "Poor food choices for vegetarians"
Pros: "Timeliness and friendly staff. Arrived before scheduled time..."
Pros: "Excellent Travel"
Pros: "Didn’t care about passengers comfort. Never turned on the AC."
Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."
Pros: "The boarding was efficient. The service was fine. The pilot was informative."
Pros: "The flights were on time and the staff was very friendly."
Pros: "Got us home finally"
Cons: "See above - I never went from Dallas to London."
Pros: "On time"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Airbus was nice and had charging capability at each seat?"
Cons: "No entertainment monitor"
Pros: "Great time. It was one of the best flights I have ever taken."
Pros: "Great at all."
Pros: "Everything was good"
Cons: "Food was not good at all."
Pros: "VERY GOOD"
Cons: "a little loud in the cabin."
Cons: "All good"
Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."
Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."
Pros: "Dame coments"
Cons: "Same coments"
Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."
Pros: "Excellent. See above."
Cons: "Ct for. R"
Pros: "Great food, comfort, and smiles :)"
Pros: "*Kosher* meals are always better than regular meals on AA. Served first and meals are fuller and of higher-quality (on AA, at least)."
Cons: "Because it was a day later!!!"
Cons: "AA flights always seem to get delayed. I never fly AA unless I have to."
Pros: "slight delay but they made up the time in the air"
Cons: "Cramped seating and I'm not an overly large man."
Cons: "The departure gate was changed four or five times, including after we had traipsed from one end of the concourse to the other, only to have the gate changed BACK to the one from which we came. This was at supper time; we wanted to eat in the terminal but were rousted from two different lines to change gates. We couldn't stop running back and forth long enough to eat! I got updated info more quickly from Kayak than from United, despite having signed up for email and text notifications and having the United app. Come on!! Eventually we were marched down to a narrow hallway, crowded with passengers from two other departing flights, held in formation by obviously harried gate agents and finally led outside to the ramp to board the plane. The worst boarding experience. Ever. Give me Southwest anytime."
Pros: "Snacks and movies"
Pros: "It was comfortable"
Cons: "The wifi wasn't working"
Pros: "Movies and drinks"
Cons: "More frequent service"
Pros: "We arrives early."
Cons: "Very long walk to next gate. No golf carts wanted to bring US. Wife is pregnant"
Cons: "They had no room for my carry on, I had to place it under my seat making my legs very comfortable."
Cons: "Cabin temperature was set too high that caused dryness"
Pros: "Good. Thank You united airlines.!! Excellent 10.00"
Cons: "They skipped me for drinks"
Pros: "Really professional. Nice service."
Cons: "Lost a bag."
Pros: "The plane was clean and on-time"
Pros: "Jet Plane"
Cons: "No entertainment. No charging point for personal device in today's age. Seats that can't get any smaller, yet, still does. Seats that barely recline and yet have to be brought upright during take-off and landing. Maybe common theme between airlines, but, it stands out. Salty pretzels probably the poorest choice for free handout snacks. No choice of course."
Pros: "Cannot rate the food as I didn’t have any."
Pros: "Everything good"
Pros: "Staff did its best even understaffed"
Cons: "The delay, bad food (all spicy)"
Cons: "It is smaller"
Pros: "They accommodated my 6 hour layover by reducing it to 2!! Got me home 4hrs earlier. So grateful."
Cons: "Both flights were delayed, and was charged a $200 oversized baggage fee for a bag that actually isn't oversized according to the measurements on the United website"
Pros: "Suitcase arrived at the carrousel on time , much better than Houston."
Cons: "HUGE DELAY. MISSED CONNECTION. CONSTANT UNCERTAINTY"
Pros: "Everything went by smoothly, no problems"
Cons: "Wi-Fi wasn't available"
Cons: "Terminals were a bit far a part"
Pros: "Direct tv in united codeshare flt"
Pros: "It was nice"
Pros: "Same....very possible experience"
Pros: "I would like to have a movie for free"
Pros: "Lining up in groups"
Pros: "Gate personnel were great."
Pros: "Boarding process"
Cons: "No food... Sporadic drinks.. Very cheap service"
Cons: "My luggage was missing!"
Cons: "There is delay in both airport for security check ! No more people to do it ! 1 hour waiting in line was very dissappointed"
Pros: "Nice staff"
Cons: "Horrible landing. They lost my luggage. Which I think my fees should be returned since I had to wait until 8 at night to receive it"
Cons: "We were grounded for over an hour, no fault of United. Spent a half hour on the runway, it would've been nice to be told that before taking off."
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Cons: "First of all, our boarding was late, snack wasn't offered, extra charge for TV and wifi."
Pros: "Was not happy"
Pros: "I'm a traveler, and I just don't recommend this airline. Here in America people have so many options."
Pros: "Great seat i had to pay extra but it was worth it"
Pros: "Morning flights are always rough but this was a joy....only 29 passengers....peace and quiet!"
Pros: "Clean, and comfortable"
Cons: "No tv to watch"
Cons: "Hate the airport"
Pros: "Staff was friendly"
Cons: "Cold on board"
Pros: "Clean, fast, efficient!"
Cons: "It’s just Spirit and you just need to know what you are getting when you fly them"
Cons: "Same as last."
Pros: "Easy process"
Cons: "once I had my boarding pass e-mailed, I went back in to input my known traveler/TSA pre-check info and there is NO option to get anotger boarding pass e-mailed. The result is that (since I did not have a printer available), I was unable to utilize TSA pre-check benefits"
Pros: "Everything was fine"
Cons: "Nothing wrong"
Pros: "Quick check point"
Cons: "Rude reception"
Pros: "Great machine"
Cons: "No free drinks"
Cons: "so many hidden charges and gimmics. I would strongly recommend to ban this ariline."
Pros: "They suck so bad!!!"
Cons: "They just suck really bad!!!"
Pros: "everything was good"
Pros: "Male FA had a script that was hilarious. Started our trip right"
Cons: "No drink"
Pros: "How clean the laboratory's was."
Cons: "No order in getting off plane."
Cons: "Too cold...Tha's all"
Pros: "the price"
Cons: "the 3 hr delay coming back to atlanta"
Pros: "Fast and i expensive"
Cons: "Too cold not comfortable"
Pros: "Price was good. i ]will fly Spirit whenever possible and I will rnecomend often"
Cons: "Delay other than I did get a reminder ."
Pros: "not much"
Cons: "a lot"
Pros: "Aircraft clean and comfortable"
Cons: "Before takeoff and after landing loud schreeching noise while taxiing. Long delay for luggage. No TSA precheck"
Cons: "The way stewardess interacted with guests. Her name was Tika"
Cons: "Bag fee charges are ridiculous."
Cons: "Did not do final leg"
Pros: "Love flying with spirit very nice people working there!!!!"
Pros: "Service in general"
Cons: "It needs more people to help with disabilities"
Cons: "Don't use fly southwest"
Pros: "Food and entertainment does not apply"
Pros: "Ticket prices, Crews very Open friendly altitude."
Pros: "I like the fare and the credit. Card offers."
Cons: "Didnt like you had to pay for watet?"
Cons: "NO, Snacks or drinks on plane, had to pay,wrong"
Pros: "It got us to our destination."
Cons: "Over 60 minutes late."
Pros: "Value. Got a lot for the price."
Pros: "Fast boarding"
Cons: "Plane needed maintenence which delayed departure by an hour. Upon finally arriving wasnt able to unboard plane quickly."
Pros: "Big front seat. Friendly attendants"
Pros: "Helpfulness of everyone."
Pros: "Everything except the 1 hour departure delay"
Cons: "Multiple delays for fixes while at gate then again on tarmac"
Pros: "Plane was nice always late"
Cons: "It is always late"
Pros: "It was a fiasco"
Cons: "Spirit cancel the entire reservation without my knowledge"
Pros: "Cheap tickets. I enjoyed the whole experience."
Pros: "The aircraft appeared clean"
Cons: "Boarding process sucks. Waiting in the jet way is to long."
Pros: "Clean plane"
Cons: "No complaints. I had no food, nor entertainment, hence the 3 stars."
Pros: "Never travel again"
Cons: "Airlines agents at Airport zero service:("
Pros: "Very good"
Cons: "find fault with each pound if the customer exceeds the weight of the luggage 2 pound the flesh once you have a lot of money and when my wife and l flew from New York to Dallas and we had two small suitcases (roller) the employee ran after us and said that they should be put into the luggage and we said that we have to pay $100 when other companies do not to the same ,these roller were tested for patterns and they have stood the but she told us that you still need to pay a surrender and FLHN on the plane, l saw those rollers and missed the plane, they wewre even slinghtly thicket"
Airlines flying from Texas to Charleston have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Texas to Charleston
Masks required on board, masks provided on flights from Texas to Charleston
Social distancing seating
Middle seats unavailable to book on flights from Texas to Charleston
Testing for antibodies, testing for symptoms for flights from Texas to Charleston
Waiving of change fees. Search flexible flights from Texas to Charleston