On time, quick boarding, so nice of them to honor active and retired military with early boarding. Attendants were nice . Plane was clean. A bit crowded like all flights.
Everything was great except the fact that catering did not restock the flight from ATL to GRB and we were only offered water.
The WiFi on the plane was out. I also thought movie options were lacking.
These Delta 717 jets are ancient. No entertainment and you have to pay for WiFi that barely works and goes in and out the whole flight. Delta should be ashamed flying this garbage.
My seat was changed without my consent. It wasn’t a major deal but annoying.
It was delayed over an hour and a lot of announcements disrupting movie.
Delta has joint the nickel and diming airlines. The experience is getting worst by the day. 1,000,000 miles for a trip to Asia in Business Class where I got the same thing for just under 90,000 miles through an Asian airline. Where is Richard Anderson? Please come back!
Everything went smooth from check in, thru TSA, then boarding, and a smooth flight to ATL.
I had an extensive delay on my previous flight and we had another delay due to the crew not being there. We were scheduled to have a late arrival but due to the delay it was even longer.
overall the crew onboarding and providing service during our flight was great; they were friendly and helpful. I said ok to the entertainment because there was none, but the crew explained why which was very helpful. I am a diabetic and the type of snacks are not diabetic friendly (full of carbs and sugar). However, I am always prepared because I know the catering is for the larger population.
The WiFi went out an hour before the flight was due to land so I did not get my money's worth.
- delayed because video screens not working - delayed getting a gate at DCA Just continued bad experience IAH to DCA.
Bag got checked but I thought one personal item was guaranteed.
I couldn’t give an honest evaluation, because the Houston airport has a problem and I was stand up for several hours and after a long trip from Munich I feel really very tired
The experience was good overall; however, my United Airlines Mileage Plus Account didn't reflect my flights to Houston from Newark. In essence, my mileage rewards points do not reflect my actual travel. This should be corrected.
Good flight, even though there was a delay, still got back on time
First class flight crew was barely available. They came through 3 times while we were on the plane for nearly 4 hours.
Just having a little bit more legroom would've been nice.
Really old place. Not as clean as it should be, tray tables needed better cleaning. The items, trays and some other items need to b6 engineered. Anything task you or crew may do is incredibly load, seriously engineer for quiet smooth, easy. Just opening and closing the tray table is actually dangerous and can easily injure a finger. I'm sure it happens as it happened to me! First time I used United and likely will be the last!
I’m an EP on AA every year for more than a decade but this was a very pleasant and surprising experience. Clean and sizable plane for HOU to CHI. 5 row first class. And excellent food in first class the steak option was really good. Your flight attendants even better. Seat 5A
This trip on American was the WORST I have ever experienced. The plan was LATE taking off from Tucson due to mechanical issues. It caused me to arrive late in Dallas, so I tried to move flights so I would not miss my dinner meeting. First attempt, that flight was delayed, Second attempt, that flight was also delayed. Got back on original flight, the mechanical issue was NOT fixed, so we de-planed and had to find the new gate. Overall, was which was 4 hours delayed and missed the dinner meeting. Friday return, flight from Orlando was on time and landed early. Then the next flight was delayed due to crew coming in late, and them waiting on other passengers. After 90 minutes of delay, we boarded, and then were informed the Fist Officer could not fly due to time constraints. At 12:15 AM we were offered a hotel for a 4:20 boarding flight. Not happening. DFW was COLD and no place to sleep. Plane delayed again to 6:50, but was late taking off AGAIN. Finally landed in Tucson at around 8AM. Should be refunded 75% of the ticket costs due to negligence, nothing more.
American eagle and American Airlines are bad, cancelations, delays and no customer service
Three terminal changes in DFW and once again a flight that was delayed. On time departures are rare with American. Not loving my experience lately. I fly every week.
We had bad delays and waited for hours on end, we did receive a 12 dollar coupon to use in the airport though. Oh wait, we got that on the plane so we couldn't even use it. I truly never want to fly American ever again.
Flight DFW > CVG was delayed with late notice. My flight into DFW from CVG (previous) was delayed by multiple hours with very poor communication & advance notice. And having the flight attendants announce the credit card during the flight when I can't opt felt very insulting and cheap. I already paid you for the flight, you shouldn't be able to take my time and attention hostage for further advertising.
It was freezing in the cabin. That's on me to be better prepared in the future.
They delayed my flight 6 hours and gave me $12 for food that I couldn't use it anywhere.
Staff are polite,and even offer us to tag our baggages upon seeing us from the entry
There was an issue with engine, flight delayed for several hours, lost a connection
Had to find alternative flights because of AA lateness and bad planning
