Find Cheap Flights from Toronto to Chicago (YTO - CHI)

Head is not even straight up and down, it's leaning forward! And no recline. WTH how can someone sleep? Please do everyone a favor and stop buying seats in that configuration.

Love that porter lounge

Entertainment was frustrating and expensive

Always the service is above and beyond

No complaints

Everything was as expected, smooth and short. Flight attendants were competent and friendly. Entertainment system is the best on Air Canada.

The flight was oversold, so they were begging people to take another flight, and there wasn't enough room for carryon bags, so the flight attendants were sort of shoving bags and coats around trying to make room.

after wetting half hour in the line they said i didn't pay for my ticket and tell me to parches a new ticket

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Flight was in time both ways and the service was excellent by all staff on board.

Complimentary beer/wine Billy Bishop Airport very convenient Extra legroom, most comfortable coach I have experienced.

No wifi or in flight entertainment. Seats and floor a little dirty.

The

The flight is delayed four hours. When I booked the ticket, I booked with air canada, and I was assigned to a UA flight. And They didn't allow me to change to a ealier one coz my flight is with UA.

The flight crew was friendly and professional.

We had to go to the special help counter to get our seat assignments changed so my wife and I could fly together. Then they attempted to charge us baggage fees because you didn't notify them that we used our United Explorer card. This also required me working with the gate agent to get priority boarding

if you get in a que, then the computer goes down , your dead, AC line will be 1.5 hours to get to rebook. then you have 2 day to stay before you can get out. if you decide to go on delta because staying 2 day in hotel is more expensive than buying a new ticket ac will not refund you. Air Canada is the least flexible airline in the world relative to refund.

The crew was very friendly and attentive.

The Toronto waiting lounge is incredible!

They offered vegetable chips which were super yummy and different!

We landed on time.

Flight attendant asked if I needed headphones and I said yes,her reply : I need a credit card

Great waiting area in Toronto Airport

Customs was extremely backed up and the process took about 60 minutes.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Upon arrival in Toronto, our flight to Chicago was listed as CANCELLED. After getting a new flight one hour after the original, we sat in the plane for 1 1/2 hour after take off time, only to be informed by the pilot that the plane wouldn't accept the flight information, prompting everybody to deplane and catch another Air Canada flight. What it amounted to was is arriving in Chicago four hours after the original landing time. Very unhappy with that overall.

a lot of turbulance

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase