Find Cheap Flights from Toronto to New York (YTO - NYC)

The flight was oversold and I didn't have a seat. I had to claw my way onto the fight so business ppl didn't get a seat

They could have rushed more to get us off the ground quicker.

My flight was cancelled two days in a row. I ended up taking a bus home which took about 14 hours. Overall it was the worst experience I ever had flying.

they cancelled the flight and offered no alternatives for same day travel. i had to pay for a hotel room and wait many hours in line to get an alternative flight. they booked my sister on a different flight and would not rebook her to travel w me.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The flight was short

We had to walk almost halfway to Newark just to get to the flight. It was outside on the Tarmac at the very very very end of the terminal, I've never seen anything like it before. We also left a travel folder in the seat back pocket containing important documents and a sealed envelope of 1000$ USD. We immediately called to retrieve it and at first were told to file a complaint online, no matter how many times we tried to tell them that time was of the essence in this situation. We also begged the united airlines personnel to speak with a manager and he wouldn't put one on the phone. In the end all they could tell us is that the folder "wasn't there"

Sitting in the flight on the Tarmac for over 2 hours is a terrible experience

Price, Quality of refreshments, complementary alcohol, staff attitude. Billie Bishop airport is a gem - glad you fly there.

Tickets are non-refundable.

The service, crew, complimenatry snacks, and everything about flying with a non u.s. company is just great.

Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!

Absolutely nothing

A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating.

Crew in terminal were helpful.

No drinks (coke or liquor) and no snacks,

The overall flight was good and the staff was pleasant. I was able to get my checked bag within 10mins of arriving.

I didn't have any issues except that the coffee was very watery. It seems as if enough coffee wasn't used or they were stretching the pot that was made by adding water to it.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative.

During a short flight there is not much to experimented and less to comment.

The documentary entertainment options were good. On the way to Tokyo enjoyed a few great documentaries. On my flight back the headphone jack was broken and the airline was full so did not have entertainment options on the flight home.

Headphone jack was not working on the flight home. 12 hours with no entertainment options was a little archaic. Again, food is horrible and service staff is a bit more rude than I'm used to. I know most people find the service staff rude, but Air Canada may have the most snooty staff I've ever encountered. Maybe I'm just used to international flights being more comfy and staff being a bit more

At least on time.

Air craft was so old.

Efficiency, politeness

Good choice: chips and cookies. Very unhealthy. How about fruits ?

Landing was a bit rough but other than that a pleasant flight... Pearson international Airport checking in and clearing security was crazy ....line ups were ridiculous .

United flight from AVP TO EWR than TO EWR was great

Coming back I didn't like that I had to comeback with Air Canada to EWR. They forced me to check in my carry on. I don't care about the money just didn't like the attitude thati was treated. However United services very friendly.

The crew were helpful and friendly and boarding went smoothly. Food and entertainment are N/A, since I don't use them.

Unable to do advance seat selection unless you book directly with AC. Kayak needs correct this. AC doesn't recognize the Kayack file Numbers. Next time I'll book directly with AC

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

No drinks or snacks for kids while wine was being served to adults. Very poor service.

Plane boarded fast.

Once boarded we had to wait an hour and a half to leave due to ground stop in lga. They should not have boarded with the weather as it was in lga.

The crew the timing everything was perfect!

I had the best experience and the ground stead was extremely nice and accommodating to my request. Porter is the best airline to fly between Toronto and New York.