Curteous. Prompt. On time.
I was booted off my flight and then got rerouted on 4 different planes...IAD to London, to Geneva to Zurich to Barcelona. Got to Barcelona and my bag was missing. It was a nightmare.
All prompt boarding smooth flight early arrival
On time slept the whole way
The flight left on time, there wasn't a lot of fuss about overhead space and we arrived early.
They didn't offer any snacks...no pretzels or cookies.
Flight left 6 hours late with only vague explanations. Simply, "we had to get our equipment in the right places." Attempts to standby on 3 other flights were fruitless and UA airport staff gave no direction or recommendations other than "were sorry."
Left a little early
Smaller seats, no video or music options on a almost four hour flight. Why United why?
Boarding was organized and prompt. Crew was fantastic.
Flight was to short.
The service as soon as I walked in the first airport until I walked out the last one was excellent for this trip
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