Direct flight, sketchy weather but we arrived pretty close to “on time”
Everything was perfect
Everything was good to be honest
We left late and then got stuck on the tarmac for almost 45 minutes upon returning.
The flight was safe.
Hi. I was shocked that there was no food served on the 6 hour flight from Boston to LA. And the seats are way too small. I’m not large and I felt like I couldn’t breathe. There wasn’t enough help, either.
The flight had no pilot assigned to the flight yet the attendants still boarded us. Then we waited on the plane for an hour before exiting the plane. The attendants gave us little information on flight alternatives and when the flight was finally allowed to board again, they did not announce it and so had I not been waiting close by, I would have missed my flight. It was extremely disappointing but not shocking with all the scandals that have occurred this year with American Airlines. I do not recommend flying with them.
Seat was good
Crew was rude
Overall good quality service as usual.
The flight was 1 1/2 hours delayed, but that was due to weather in Europe...
Good crew, liked the food and service. Better aircraft interior.
Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets.
I guess I can’t properly rate the flight because it was canceled and I ended up flying United. I will say that that flight was fine. I was disappointed that there were zero notifications telling me that my initial flight with Lufthansa was canceled. When I finally got through over the phone, I was booked for a flight that I couldn’t make and had to wait until the next day to start my trip.
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Two hours delay in the start.
Crew was very helpful.food
Food was not upto the mark.
Comfort economy well worth the extra.
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