$222 Find Cheap Flights from U.S. Virgin Islands to Phoenix - Compare and Save

The delay was not handled well and the offers to move flights and get travel credit was also not ideal.

The customer representative that helped me when I checked in was horrible as she told me I couldn’t check my bag because I missed the 45minute rule by 2 minutes - because of the line at the counter My connection flight was delayed too

The flight landed in Phoenix and taxied the runway for 15 additional minutes. I had a connecting flight I barely made it to because of the delay of the plane taxing the runway.

I have executive platinum status with American Airlines. It seems impossible to be upgraded anymore and I’m never offered a cheese plate or thanked for my loyalty.

American Airlines didn't allow us on the flight as there were delays for a ground stop that couldn't get our flight from Baltimore to the gate. When we needed help rebooking there wasn't a gate agent available to help us either.

Check-in process was poor, very poor, only one person to check-in all passengers, so if one passenger had a check-in issue, all other passengers were delayed. All check-ins should have two airline staff to check-in passengers.

mechanical problem delayed more than 2 hours on the run way.

They are always helpful and kind. The staff is efficient and professional.

Terrific flight, had a good seat. Flight crew was wonderful, boarding was drama free. And we arrived early.

I was so hungry. No meals. Staff very nice. Seat arms armed too tight and didn’t go up. I was scheduled for First class, but was put on Standby, even though I made my reservation a while ago. Thank you.