Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Arizona
|June||Best time to beat the crowds with an average 5% drop in price.|
|May||Most popular time to fly with an average 6% increase in price.|
Average price round-trip
|$457||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from the U.S. Virgin Islands to Arizona.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Arizona from the U.S. Virgin Islands is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Arizona with an airline and back to the U.S. Virgin Islands with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Arizona from the U.S. Virgin Islands up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "It was a safe journey good rest and a very smooth operation"
Cons: "More vegan options"
Pros: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Cons: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."
Cons: "Was not offered a drink in first class prior to take off."
Pros: "Flight crew was ok and boarding was really quick"
Cons: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("
Pros: "Crew, chairs, entertainment"
Pros: "The service, on time, employees very nice."
Pros: "Again, crew was very friendly. It's nice to be welcomed aboard. The male flight attendant found me a blanket after I requested it. Also I appreciate the free entertainment options on the WiFi."
Cons: "Ambient low lighting was pretty much non-existent in that old MD88."
Pros: "All was good"
Cons: "All was good"
Cons: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."
Pros: "Awesome prompt and courteous service."
Pros: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Cons: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."
Cons: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"
Pros: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Cons: "Best flight, security our always the downer in traveling."
Pros: "Boarding was on time and the process was efficient."
Cons: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Pros: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."
Pros: "Great service and staff. On time both directions."
Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"
Pros: "Not much to like"
Cons: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"
Cons: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."
Cons: "My flight got delayed for twelve hours with no compensation for a hotel."
Pros: "customer siervice was great and welcoming was awesome"
Pros: "Excellent Detroit crew"
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pros: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"
Cons: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."
Cons: "Got stuck for two hours sitting in the plane because the computer systems went down."
Pros: "Clean & modern aircraft Comfortable seat Proactive customer service"
Cons: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"
Pros: "Tv on flight"
Cons: "Flight attendant skipped me for drinks"
Pros: "Got a window seat, my luggage arrived with me"
Pros: "Fast boarding, everyone nice."
Cons: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."
Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."
Pros: "The flight attendants were very friendly"
Pros: "Crew was fantastic! Everything was satifactory and as expected."
Cons: "Flight was delayed from leaving the gate due to a fuel manifest needing to be signed. My baggage was really mauled ( by TSA or by Delta baggage handlers, I don't know). One zipper on a compartment was totally torn off. Another zipper was missing its pull and was difficult to open."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "Great staff, quick service."
Pros: "I got home."
Cons: "Staff is ticketing were unhelpful in straightening out Boarding process. I ask for help and the agent came over and read the computer screen to me as if that was all he was there for."
Pros: "Just to clean the cabin a bit more and the folding table tops. thanks!"
Cons: "The fact that seats could not be reserved ahead of time. Having them assigned at the gate is illogical and does not reward the passengers who reserve / check ahead of time. Additionally, it creates unnecessary rush at the gate."
Pros: "Efficient, comfortable, on time"
Cons: "Boarding. Was late because 1- airplane arrive about 10 minutes late and 2-have to wait passengers coming from Orlando."
Pros: "Friendly and helpful crew. Drinks and snacks were nice and were given in larger portions than some other airlines I've flown."
Cons: "The seats were not comfortable. I was in general boarding but I was still disappointed with the seats. Hard to stay comfortable during a 3 hour flight. Cabin temperature was a bit cool for my liking."
Pros: "Row to myself"
Pros: "We were late leaving and missed our very tight connection at JFK. When we went to an agent we found we had been already rebooked on another flight through Detroit arriving 2.5 hours later than original. Our luggage was also rerouted to follow our flights and was there in Phoenix!"
Cons: "45 minutes is too tight a connection in JFK when you have to change terminals even if the flight were on time!"
Cons: "I sat in row 26 A. The window noise at times was deafening. I felt verycrowded"
Cons: "We sat at the gate and waited for 25 and counting while we wait for someone to let us out of the plane. What kind of Mickey Mouse airline is this."
Pros: "Suncountry now how's the new customer fot life. At every turn was one more outstanding customer service person. Incredible thank you so much for the clean planes wonderful counter and courtesy help was great"
Cons: "No email was sent to me inviting me to check in. Sun country site was down on 9/10 and 9/11, so I could not checkin online."
Pros: "Boarding the plane from the rear first! So much more efficient...."
Cons: "unable to check in on line, only seats available to select were for a fee, therefore had to arrive early to check in at the counter and get seat assignment. No text updates regarding flight status. Flight was grounded after we were boarded. Shouldn't the aircraft be flight ready prior to boarding?"
Pros: "I was upgraded to first class. Thank you!! The best customer service, very friendly staff."
Pros: "Using local brewery beers and snacks. Seems to have a little more comfortable coach class than many."
Cons: "Seat room, seat room, seat room"
Pros: "On time and very nice flight"
Cons: "Didn't try any food or entertainment"
Pros: "Not a full flight so there was a bit extra room"
Cons: "Small seats and little leg room"
Cons: "absolutely zero complaints!"
Pros: "Not a full flight. Plenty of room."
Cons: "Two hour delay due to mechanical problems."
Pros: "Very easy boarding. Friendly flight crew. Smooth flight."
Pros: "comfortable and seems a bit more clean?"
Pros: "Nice smooth flight. Loved the TSA precheck."
Cons: "Flight attendants seemed a bit tired and not too interested in their jobs today. Check in agent was nice and helpful."
Cons: "when it came time to check in online I wanted to choose the seat but i was unable to your sight kept telling me it was unavailable.. was pretty disappointed that my sister and i had to sit apart from eachother on the way to Phoenix."
Pros: "Very nice flight crew and flight attendants. I did not have any food but overall a very experience."
Pros: "Attendance were helpful with elderly parents."
Pros: "Average flight"
Pros: "Not happy i paid $25 to check my bag and it could Have been free at gate. Otherwise every thing was fine"
Pros: "Good ticket price. Direct flight. Able to change from assigned aisle seat to request for a window seat shortly before takeoff."
Cons: "Had a good trip and appreciate Sun Country--especially the terminals!"
Pros: "Got us to Phoenix, if a bit late, which was not a problem in this case."
Cons: "Flight was late leaving MSP, which was unavoidable when the plane came in late."
Pros: "The flight went very well, boarding was very easy. Going threw the security was the best I've ever encountered. enjoyed the beverage but due to gluten free diet I chose not to order any food."
Cons: "There was nothing that I didn't like."
Pros: "Friendly staff"
Pros: "The plane seemed extremely clean, fairly new, and the service was good."
Cons: "The seats were incredibly cramped together tightly. I'm a small person sitting in the center seat with two reasonably sized man next to me. No need to be so cramped. It didn't help that my seat didn't recline either that was one of the ones in front of the exit , So I understand."
Pros: "Landing safely"
Cons: "1 hour late departure, no food provided, no wi fi. All of these things are standards on other airlines."
Pros: "Wasn't crowded, had room, nice people"
Cons: "Item from my luggage was missing"
Pros: "Speedy boarding"
Cons: "Wish the entertainment was in the seat or complementary."
Pros: "Boarding was fast and the direct flight was a huge plus!"
Pros: "The people who handled the wheelchairs in both Minneapolis and Phoenix were top notch. In fact, I'd rate them the highest of all such employees of all the airlines I've ever traveled on!!!"
Cons: "I completely offended by the attitude of one of the flight attendants. As I am disabled, I choose the restroom that is closest to me for my use. I was seated in row 5, just behind First Class. In fact, I tried to upgrade to First Class when I checked in, but it was full. So when the seatbelt sign went off, I went through 1st Class to the restroom by the cockpit. I didn't take my cane. I have neuropathy in my feet and legs up to my hips, and given that I can easily lose my balance, I am much safer on airplanes when I hold onto the seats as I pass by. As it happens, the restroom was occupied and I had to stand in the area at the front of the plane that the flight attendants typically occupy. The snippy attendant saw me standing there and immediately walked in front of me to get her microphone and loudly announced to the entire airplane that NO ONE was allowed to use that restroom except First Class and people who arrived by wheelchair. I arrived by wheelchair. I have some real ethical issues with her behavior. First of all, I was embarrassed by her remarks. Secondly, one bathroom for 12 people and one bathroom for the 100-200 others that were on that flight is unconscionable!!!!!!!!!!!! There are two things that in my humble opinion can never be denied any human being are water under any circumstances and the right to a speedy and safe trip to the bathroom. I was deeply offended by her remarks and by her timing in giving the remarks. I told her that I had arrived by wheelchair, and would be leaving by one as I am disabled. She shined me on. Her behavior was rude and uncalled for. I will never fly Sun Country again, and she is the reason. Additionally, I will not fly with a company who operates under such an unethical agenda. Everyone has the right to a speedy trip to the bathroom. The plane was loaded with elderly "Snow Birds." The elderly are notorious for having special bathroom needs whether or not they are in first class or arrived by wheelchair. I think this airline is blatantly discriminatory."
Pros: "Flight attendants made you feel like a customer and not a stranger asking for a favor."
Cons: "Looking forward to wifi and or entertainment options"
Pros: "Very nice humble rews, comfort sits, boarding timely and $"
Pros: "First time on this carrier. After research last Fall, I was confident of the companies history so we were able to save a few $$ using Sun Country on a non-stop direct flight from Phoenix to Minneapolis. Great crew both ways and consistent with their pleasant and positive approach to all passengers. Will use Sun Country again when the time avails itself/ Go USA . Winning the 41st Ryder Cup."
Pros: "I really liked that those without carry on luggage could board first. That seemed so much better - I could walk on the plane and sit down instead of waiting for 6 other people struggle to put their carry on luggage in the overheads."
Cons: "No pillow available..only to first class..I forgot my back support cushion (recent car accident) and asked if there was a pillow I could use."
Pros: "The crew was very courteous and made me feel comfortable. Even the pilot greeted me as I got on the plane. My seat was row 4 right behind 1st class! The plane wasn't completely full, so there was an open seat in the middle of my section. That was really nice! I especially like Sun Country because the airports in both Phoenix and MPLS are smaller than the main terminals!!! I'll be back! :0)"
Cons: "Can't think of anything!"
Pros: "Price! And the crew."
Cons: "Could not check in on line. And general seating was tight. I'm 6' 4" and 230lbs."
Pros: "Very smooth flight!"
Cons: "The flight crew seems rushed and totally missed the waves and verbal cues from the lady sitting next to me. They seemed rushed and I felt bad that this lady was overlooked every time they came through to check with us for drinks, snacks, and trash collection."
Pros: "Enough room in seat"
Pros: "They don't nickel and dime you. Very pleasant staff."
Pros: "Least expensive flight I've taken in a long time received a terrific rate for the ticket. The flight was only about 1/2'fiull and it was very comfortable flying with Sun Country."
Cons: "They do not offer USB power or in flight wifi. They offer an entertainment system that appears to be a high capacity tablet with movies, tv and games. The charge for the use of the device is in line with GOGO in flight but you have to use their device and you are not online."
Cons: "there was no wifi"
Pros: "Short TSA line Quick boarding and de-boarding"
Cons: "The whole airport shuffle"
Pros: "The staff was very pleasant, and efficient getting people boarded and off the plane"
Cons: "The plane was small and outdated. Not very comfortable."
Pros: "our staff was very nice and courteous first flight I've enjoyed with sun country in years"
Cons: "The turbulence wasn't great and the flight was very hot"
Cons: "Very crowded. The seats seemed smaller than other floghts"
Pros: "Smooth trip, arrived on time."
Cons: "Seats a bit cramped."
Cons: "One hour late leaving"
Pros: "The crew were nice."
Cons: "The seats seam to be have shrunk again."
Pros: "The duration of the flight, nothing to do with the airline"
Cons: "I was forced to check a bag in when I had flown previously the week before with the same carry on. $50 spent for nothing in my opinion. Per the supervisor over head bin size does not change yet my bag was "too big" like I said I had flown literally 4 days before this trip and had no problems with my bag fitting nor did any of the flight attendants say anything. I am just annoyed. Also I didn't know that I would fly American as it's through Alaska originally, maybe that was my lack of attention to detail. The carry on situation is what irritated me the most. This is also not the first time that I've had a problem with American Air."
Pros: "Priority boarding."
Cons: "Connection from SAN to PHX seemed cheaply made."
Pros: "I liked the inflight entertainment."
Cons: "The flight attendants going down the middle aisle and bumping me as I had an aisle seat."
Pros: "Boarding lasted over an hour"
Cons: "I regret flying with American. They have consistent problems with every flight from seating to delayed flights"
Pros: "No drama- always great flying from Long Beach"
Cons: "Really wish that there were power adaptors. Landed with a dead battery."
Cons: "They did not compromise when I couldn't go, I understand no refund but I cancelled a few days after,"
Pros: "Departed and arrived on time. Friendly, efficient crew."
Cons: "Seats and aisles very tight."
Cons: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."
Cons: "You lost our bag and our original flight was shrunk. Our seats booted without warning. Late to our conference in Arizona."
Pros: "Staff did seem empathetic and offered substantial tips on how to find out about connecting flights. Also a promotional offer for the aa credit card had a sweetened points offer. I also liked the general structure of the plane made it easy to see if the lavatory was occupied or not."
Cons: "Plane pulled away from the gate knowing we were delayed (or so it seemed). Subsequent delays meant we were stuck on the plane and couldn't briefly disembark."
Cons: "No accommodation for delays and overnight stay in airport."
Pros: "Flew 1st class, everything excellent"
Pros: "It got us there on time"
Cons: "No inflight entertainment on the longer flight. Uhgggg."
Pros: "Inflight entertainment was awesome."
Cons: "Missed this connection"
Pros: "Pretty much everything! Great service, staff was friendly, courteous, smooth trip."
Cons: "Not a thing!"
Pros: "just Ok for everything."
Pros: "I booked a codeshare ticket through Alaska Airlines reward program. I was worried I'd be shafted when it came to seats. Not so. I had the row to myself on both flights and just 2 rows shy of first class! Very impressed."
Pros: "The main crew person checking us in was very nice and attentive, tried to keep me posted on changes, and remained pleasant even though some were getting upset."
Cons: "flight was delayed, staff didn't update us so people were getting upset and irritable while waiting to hear. Then flight times changed without announcements, upsetting some."
Cons: "Mechanical difficulties in Dallas caused us to leaveat least 1.5 hours late. Got to Phoenix after my scheduled and all other flights to Spokane had departed. AA put me up in a hotel at the airport. Had to wait 35 minutes outside for a shuttle in 102 heat at 9:00 in the evening. Had to ask for a voucher for evening meal."
Pros: "The boarding process was good."
Cons: "Don't think the flight attendant should hang the trash bags in front of the passengers faces in the aisles to collect trash."
Pros: "Great flight, on time, seat upgrade"
Pros: "Quick little trip from San Diego to Phoenix. Crew made the extra effort to keep the plane cool despite the 120 degree temps in Phoenix."
Pros: "Slept through the entire flight, ground crew got me from gate to seat ASAP."
Cons: "Everything was good, so no problems to report here!"
Cons: "Airline throughout mentioned connecting flight passengers are okay as the flight will land almost at the scheduled arrival time but once onboard bluntly announced that we don't have further information. This is cheating"
Pros: "Great crew on Sacto flight. More comfortable than Phoenix flight because not full."
Cons: "Had to wait for crew delayed by weather. No gate when we got to SMF. Luggage took way too long to come off. Lots of turbulence - not your fault - but I HATE it."
Pros: "Crew was pleasant"
Cons: "Needed to return to gate to refuel after aborted takeoff attempt. Thi"
Cons: "Lack of communication from the crew on the delay."
Pros: "Safe flight"
Cons: "Flight delayed more than one hour. Poor communications by pilots. No recognition by any crew members that it was Father's Day!!!"
Cons: "Having a fat person take up half your seat shouldn't be allowed. They should buy 2 tickets if they take up 2 seats"
Pros: "Baggage drop agent in Oakland excellent Great A319 w power outlets Thanks"
Cons: "Provide food would be better"
Cons: "You make me deplane just to take my bags from me because they don't fit the plane when I just flew 4 hours across the country."
Pros: "Business seats comfortable."
Cons: "Crew was friendly. Not always professional."
Pros: "Ticket price was competitive."
Cons: "No individual entertainment systems on the seat backs--4.5 hours is a long time to be sitting on a plane with only an overhead screen showing whatever movie the airline chose. Also, charging $125 for a carry-on pet that has to stay under the seat AND having it count towards as one of my two "free" carry-ons is ridiculous. The flight was delayed because one of the crew was late."
Pros: "I like that on American you still get a complimentary cup of coffee, a bag of pretzels, and a normal sized seat. I'm OK paying for that after trying some of the budget airlines!"
Cons: "Wish they had a gluten free snack, still that's really not a big deal at all!"
Pros: "Crew was friendly and made my travel pleasant"
Pros: "Service was not only on time we landed early as oppose to me losing 1300 usd on my original flight to dallas for work Friday which I didn't make and cost me out of pocket"
Pros: "Liked the little compartment above the tray for electronic devices and the outlet below helped keep my grandsons tablet charged for the flight! Liked the headrest - had flaps that folded out for support if you needed a nap."
Pros: "I likes that I was able to pick my seat for the same price."
Pros: "Quick boarding and taxi. On and off the flight seemlessly."
Cons: "Delayed flight due to crew."
Pros: "Smooth sailing. Staff pleasant and professional. Orderly flight"
Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."
Pros: "Nonstop flight"
Cons: "Nothing special about American. Boarding process doesn't make sense. People crowd the gate during boarding. Aircraft cabin is outdated. Would love to see, at minimum, power outlets for each seat. Cabin was frigid, does it need to be that cold?!"
Pros: "Updated interior. Comfortable chairs. Friendly staff. Pilot communicated well."
Cons: "No charging capabilities for devices. Limited food options."
Pros: "Friendliness of flight crew; entertainment choices."
Cons: "Food was poor for first class."
Cons: "The lack of leg space didn't know it was that bad."
Pros: "Staff always amazing."
Cons: "Everything was good overall."
Pros: "Nice new interior"
Cons: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."
Pros: "I was happy to finally receive a drink one the flight started. A waterbottle at the seat and not other service would have been nice. Wifi was not working. The seats were small and cramped. My seat did not stay either up or down...it kept moving around and would not stay adjusted. However the crew was fantastic and our two female pilots were amazing. Captain Amy touched down in Phoenix was one of the smoothest I have ever experienced."
Pros: "I didn't get dragged of a flight due to overbooking. So that is always a positive."
Cons: "United needs to add more entertainment options to all of their flights. Virgin, JetBlue have done this. Why can't United? You have record profits, invest it in inflight experience."
Cons: "The only thing I didn't like was that my flight was delayed. But hey, it happens. Over all it was great"
Cons: "I have to endure 10+ hours without the chance to purchase on flight wifi"
Pros: "United got me from point A to point B"
Cons: "Crew was rude, not just to me, but to other patrons. Flight was packed going and the man scanning boarding passes spoke to those of us asking simple questions as if we were stupid and defiant. Was he a prison guard in his previous job? On the way to Newark, I had an aisle seat. One of the stewardesses blazed by me with a cart ramming it into my shoulder without so much as a, "sorry." I'm not a big woman but maybe as I dozed off I leaned over a bit...There is no way she didn't feel her cart hit me. Rudeness, it seems is a part of the culture at United because the flight attendants coming back squeezed past the long line for the bathroom without saying, "excuse me." They did however, say, "I need to get by," and one of them brushed by the gentlemen sitting next to me and bumped his laptop and coffee. Overall it seems that the crew working these particular United flights have forgotten that we pay hard earned money to fly. Some of us are going on vacation, to see loved ones, and some are flying to deal with unpleasant circumstances. The staff may fly several times a day, but most passengers do not. There's a lot of prep and anxiety, that goes into taking a flight and a surly flight crew multiplies that anxiety. No one wants to fly with a crew that hates their job."
Pros: "Lufthansa offered complimentary food on their three legs of my journey. Even the two hour flight Munich/ Malta. But United offers nothing. And the seats are way too narrow."
Cons: "Narrow seats. No free meals. No free entertainment."
Pros: "Smooth flight, slept almost the entire way.."
Pros: "Overall very good. Friendly staff and timely arrival and departure"
Cons: "More leg room (on first flight) and drinks with ice!"
Pros: "The Crew was nice and attentive"
Cons: "Boarding was unpleasant I had to wait so long to be seated because no wheelchair was available then I had to sit in the rear of the plane I'm physically disabled I had no leg room and my knees were in pain the whole flight then after landing I had to wait 20 to 25 minutes to get off the plane I'm still recovering from that but keep the attendance they were the highlight of my experience"
Pros: "On time."
Pros: "Just happy to be home"
Cons: "That I asked to be put on an affiliate airline they didn't offer which was perfect because I was able to get home to get medical attention"
Cons: "Everything. United made no apologies."
Pros: "Good crew."
Cons: "No comfort. Should have picked my seat."
Pros: "Staff excellent"
Cons: "Everything else, space restrictive"
Pros: "The crew"
Cons: "passengers being physically sick next.to me"
Pros: "Being able to watch movies and shows was really nice and it made the flight go by a lot faster. I was also able to avoid motion sickness from watching it!"
Cons: "The plug on my seat for the headphones didn't work unless you held it in, so I think that was broken."
Pros: "Good service"
Pros: "Flight price."
Cons: "The service, accommodations, cleanliness, organization from the airline (multiple delays and two gate changes), comfort of seats, & entertainment options were all undesirable. I tend to only fly United when I have no other options. This experience was exactly what I expected from the airline. However, I was traveling with my mother this trip and wish I would've spent the money to fly a different airline."
Pros: "I got a great deal on a direct flight from STT -IAD... $329.00 !!"
Cons: "The flight was delayed for approximately 30 minutes ."
Pros: "Arrived a bit early."
Cons: "Constant changing of gates, lengthy layover and turbulent flight."
Pros: "Everything else"
Cons: "Crew said they will come to reset the screen and they never did"
Pros: "Flight was early!"
Pros: "I had an empty seat next to me and was able to have some more comfort on the 5 hour flight"
Cons: "The flight was delayed twice, very frustrating as we were already arriving at midnight."
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Pros: "On time, clean newer plane"
Cons: "No entertainment options, were promised free wifi to watch superbowl at the gate only to be told later there were ZERO options for entertainment, no tv, movie or wifi let alone free."
Pros: "That's it was fast and organized"
Pros: "Kayak e mails on gate changes and such"
Pros: "I liked the coffee."
Cons: "Flight was delayed by at least 45 minutes, making me miss my connecting flight. After that I had to wait 7 hours for the next available flight. Also the connecting flight was all the way on the other side of the airport. No one at the airport would help with directions to the next boarding area."
Pros: "Took off on time and arrived early"
Cons: "Leg room"
Pros: "The crew was awesome. I didn't have any food."
Cons: "I was very cramped. The 2 guys beside me were squished. The plane was 3 seats on both sides."
Pros: "Very friendly flight attendants & the pilots kept us posted on everything which made me feel extra comfortable!"
Pros: "i didnot like any thing"
Cons: "they cancle the flight time so meny and i got other flight cancled"
Cons: "Delayed departure, changed gate."
Pros: "Flight was delayed due to malfunctions and then cancelled and we had to board another plane and wait two hours the arrival time in the destination to Phoenix was 3 hours later than anticipated"
Pros: "As I had stated in the first part of the survey the crew members were again very friendly & helpful"
Cons: "I was surprised at how little space there was for a taller person & again the price's for the food & beverages I thought was very pricey for the average person."
Pros: "-Flight Departed On Time From Newark To Phoenix Sunday 1/3/2016. -Flight Arrived 30 Minutes Early In Phoenix AZ. -United A.L. Fight Staff Is 1st Rate!"
Cons: "-United Airlines Check In Procedure @ Terminal C Newark International, Bag Drop Off & Colridinated TSA Check In System Was OverCrowded, Seemed Un-Organized, And Inefficient! -United Airlines Would Be Better Served To Assign Two Ajirline Agents To Assisit United Passengers With Bag Drop Offs & Flight/Seat Assignmnets. -Also The Fact That United A.L. Charges $25.00 Additional For Each Bag Is Ridiculous! Just Build The Cost Into Each Ticket Peice. Southwest Airlines Is Ahead Of The Curve On This! That's One Reason Why Southwest Is So Successful'"
Pros: "Excellent and friendly flight attendants"
Pros: "I got there on time"
Cons: "Why not have people board the plane based on sat number? Why this cattle call and stand in line like you're not going to get a seat? Everyone fighting for line position so they can get a place in the overhead bins? Stupid."
Pros: "No turbulence smooth flight. Friendly pleasant pilot. Quickly landed parked and unloaded passengers."
Cons: "Longest security line I've ever seen. I almost missed my flight though I was 3 hours early. Weird set up at departures. At gate warned flight overbookedso we were all stressed we may not even get seat though mine was booked months in advance. I was in zone 4 and they only allowed zones 1-3 to stow carry on items that we had to already lug around the airport for hours. I was forced to check my regulation sized bag in the passageway to the plane as well as everyone else in my zone. Economy seat especially tiny and cramped. Unpleasant flight attendents."
Cons: "4 hour delay because of scheduling"
Pros: "The crew and pilot was very courteous."
Cons: "The flight was delayed three times. It was two hours behind schedule. Then there was a delay in boarding, no entertainment on board unless you buy wifi or previously downloaded the united app to watch selected shows on your mobile device! Appalling to say the least! Whatever happened to the days when you get on an airplane and food and entertainment was a part of your ticket price! Another thing that bothered me was the fact that I had to pay $25 for my suitcase! Really United! Am I not allowed one piece of luggage? I don't like carry my bags around with me so now I have to pay to check it! Shouldn't that be the other way around! Charge for carry on luggage, it's such a hassle and also slows down boarding time, cases congestion in the hallway with everyone reaching for their luggage in the overhead bins! I can keep going, but what good is it gonna do. United airlines suck!"
Pros: "Amazing! Informative pilot, with fun geograpgical facts along the way. SMOOTHEST LANDING I HAVE WVER HAD!! Friendly staff. Flight was great."
Cons: "Planes seats are small, especially fitting 3 people in one row."
Pros: "Everything went smoothly, times were great!"
Cons: "Crew a little snippy.."
Cons: "They cancelled my flight the morning of, I was rerouted through a later flight to AA when the United employee couldn't speak enough English to communicate, I misheard 2:30 when she actually said 2:13. Showed up an hour early as I always do at Eugene airport, only to have the gate shut in my face...we'd missed the flight. I then proceeded to get in my car and drive three hours to catch a connecting flight to Phoenix through traffic etc etc....only to arrive in Phoenix 6 hours later than expected. All of my evening business meetings, lost. Thanks United, you always seem to find a new way to screw it up."
Cons: "Take off delay due to catering"
Pros: "Even though it was a larger plane it boarded rather quickly for the number of passengers on board"
Cons: "The United Express spoiled me because of its smaller size but being roomier then the second half of my trip"
Pros: "TV service in plane was awesome feature"
Pros: "I did't board your flight again. I went to America airline. I didn't want to wait another 12 hours waiting for replacement plane."
Pros: "The staff was Okay."
Cons: "The flight was delayed until the next day. The staff and airline seemed to be very disorganized and unable to handle all situations"
Pros: "Great employees"
Cons: "$42 check bag fee"
Cons: "Every thing"
Pros: "Seat assignment"
Cons: "No in flight entertainment."
Pros: "Crew was friendly"
Cons: "Crew instruction too fast, very difficult to follow. Games were silly. Flight departing Ft. L left over 4 hrs late due to lack of crew."
Cons: "Terrible customer service, and three hour flight delays (happens every time I've flown with Spirit) to start. I booked a non-stop flight to Phoenix from Fort Lauderdale. When I arrived at the airport I was told that actually the aircraft stopped in Dallas and continued on to Phoenix. Since I wasn't changing planes, to them its considered non-stop. There definitely was a stop. about one hour into the delay a friend of mine from Phoenix informed me that nearly all flights have been canceled in and out of Phoenix due to heat. I thought, maybe I was a lucky guy because my flight was simply delayed and not cancelled. When we boarded our flight three hours later and after all passengers were settled and seat-belted in, Spirit made a PA announcement that the flight would only be travelling to Dallas and not continuing on to Phoenix. Mind you at this point, it is literally midnight and there were families and elderly people on board. About 1 minute later an announcer came back on the PA and said, and I quote, "Don't ask us any questions about the flight and you can't get off". Everyone looked at each other like wtf is happening here. All in all, we landed in Dallas, and those of us continuing on to Phoenix were booked again on either American Airlines or Delta flight by Spirit Airlines for first thing the next morning. The worst part of the ordeal was that because it was so late when we arrived, we all had to spend the night in the airport. The Dallas-Fort Worth airport staff was kind enough to bring us military-style cots, basic pillows and sheets for us to lay down on. However, it is an airport and with the PA announcements, daylight style lights on and people walking all around you, you end up with more of a headache than any form of sleep. I will not be flying Spirit again. Please avoid at all costs. It really is not worth the time, stress or money to be manipulated and treated like garbage."
Pros: "No likes"
Cons: "3 hours late leaving Ft Lauderdale and 3 hours late arriving in Ft Lauderdale."
Pros: "Brand new airplanes, and pleasant stewards."
Cons: "Over two hour delays waiting to board going both ways. In both cases the planes and cabin crew were on site but waiting for pilots. Apparently the pilots are suffering from 'blue flu' because they're not getting paid as much as other airline pilots, so they're intentionally calling in sick at the last minute. If the pilots keep this up they won't have airline to work for. Also didn't like that you pay for ANY luggage (even one carry on bag). By the time you pay for the add on fees your right back at the same price as other airlines. Then you add the time delays on, and your losing out. Won't be flying this airline again."
Cons: "I had a connecting flight so the Plane left without 10 people and me, they had to put us on another flight with another airline. The people working for fhe airline looked dead and didn't care that they already had me waiting for days on a previous flight."
Pros: "The ease of boarding."
Cons: "Your seats are uncomfortable. Seats that recline are needed. None of the announcements from your flight attendant was audible and clear. Those from the captain were much better. The added costs for seating and bags are ridiculous."
Pros: "Arrived on time."
Cons: "Sitting on taxi-way waiting for a gate spot to open. Put pressure on making connection flight."
Pros: "Flight left on time."
Cons: "Seats were cramped and uncomfortable. Small plane. They charge for everything!!! Will not be back."
Cons: "Flight was cancelled"
Pros: "They booked me on another airline so I didn't have to fly spirit."
Cons: "The flight was delayed several hours, causing me to miss my connector. They told me they'd give me vouchers for a hotel and transportation in Fort Lauderdale, but instead booked me on an American flight to Charlotte and didnt tell me. Had to sprint across the airport when the American airlines people called my name over the intercom and nearly missed that flight because of the lack of communication."
Cons: "a $57 fee for a carry on is a bit ridiculous. If I had know this, I would have flown on a different airline for a little bit more cost."
Cons: "40lbs luggage limit when other airlines have 50lbs limit. Seats were very tight - had aisle seat and could barely get my legs inside the row. Nickel and dime you for everything. They bill as low price air fares but when you add up the luggage and seat fares you might has well fly airlines where they offer water free."
Cons: "Seats don't recline"
Pros: "Friendly & polite with sense of humor!!!"
Pros: "Price, crew, check in"
Cons: "When arrived I had to pay 10 dollars to print my boarding pass. I then had to pay $50 dollars to check my bag. I went to my gate and my flight was delayed. Not a big issue it was just delayed by 45 min. Once we boarded we sat there for about 30 to 40 min just to be told the pilot never showed. So they pulled us off the plane. We were then told that they had another pilot coming but it's going to be 2 hours. I was delayed 4 hours not beacuse of weather or plain issue but beacuse the airline could not keep there schedules in order. How did they not know a pilot was not going to show. How annoying it was to load on a plane to be pulled off again and loaded on again. Worst flight I have ever had and after all that they did not provide a complementary drink or even offer to refund my bag check beacuse of the huge mistake on thee behalf."
Cons: "I'm a big man... hard to sit on your plane any longer than 2 hours."
Pros: "Was a good trip"
Cons: "Everything was good"
Pros: "The price"
Cons: "They started to load us than unloaded us because they had to change a tire. The seats are to tight and to close. Only 1 of the 3 attendance was polite."
Pros: "The thing with Spirt is you need to read up on them a little as far as bag fees go and know why your getting such a great price. Once you got that down you Can find some killer deals and spend your money on the fun stuff❤️"
Cons: "No one had cleaned Before we boarded. smashed crackers in the seats and all over the floor. Overpriced baggage!! Won't be flying them again!!"
Cons: "The flight attendants were nice, but Spirit makes it a pain in the neck to get your tickets. You first of all are REQUIRED to create an account with them so they can send you advertisements that you don't want cluttering up your mailbox. Second of all you have to pay an extra $10-20 if you want a seat. Furthermore, you have to pay extra for a carry-on. That's ridiculous! The flight was also delayed two hours, so I had to sit around the airport for 4 hours! When you finally board, the leg room is pathetic. I barely had room to fit my legs in with one small handbag! They also make you pay for in-flight refreshments. This is one of the worst flying experiences I have ever had. I am never flying Spirit again!"
Pros: "Not much"
Cons: "They advertise cheap fares and then charge exorbitant amounts of money for everything else. And they're elusive about it. If I hadn't read some blogs before my flight, I would have gotten ripped off even more. It's a total scam."
Cons: "Spirit cancelled my connecting flight with absolutely no explanation why. The soonest they could get me to Phoenix was Saturday with a flight leaving at 3pm. Thanks to them, I missed my guided tour of the grand canyon and my trip got cut an entire day short. The customer service was awful. There was no organization to anything at all, everyone from the flight was in a jumbled up mess at the ticket counter. There were no lines, no communication, and no remorse from spirit at all. I tried to call their customer service line and was met with one scripted response after the next. After demanding to speak to a supervisor multiple times, I finally got somewhere. Spirit agreed to refund half of my air fair and my $40 luggage fee. Even still, I'm not sure this will actually happen as they gave me no confirmation number and simply told me to check my accounts in 5-7 days for the refund. All in all, it was a TERRIBLE experience and I think it's safe to say I will never be flying Spirit again."
Pros: "The plane was clean and in good condition. The crew was professional. The flight was on time and ahead of schedule."
Cons: "This was my first flight with Spirit and I will avoid flying again with Spirit. Too many surprises with the extra expenses such as the seating charge, the baggage fees (especially the 40 pound limit on check in baggage which was new to me), the extra fees for not completing tasks online. It is just a nuisance to try to keep up with the next fee that will be sprung on the passenger. No more!"
Pros: "What I liked was getting from point A to point B ok."
Cons: "There was a 3 hour flight delay that could of been explained clearly and was told $50 compensation, but have yet to see credit."
Pros: "Very friendly, helpful, fair, and hard working ground and air crews. If you pay for a carry-on, you board group one guaranteeing overhead room for the bag."
Cons: "Very uncomfortable seats that do not recline."
Cons: "Boarded late, took off late, rude flight attendants actually said to one customer "if you don't like it don't fly us", pilot couldn't even line plane up to gate so had to wait for someone to come move us; they wouldn't do anything to help people who had tight connection; brought us in at gate that was at the opposite end of the airport from their other flights so with late arrival we had to sprint a great distance to get to our connecting Spirit flight. That was a joke because of course that flight didn't board or take off on time either. Of ur 4 flight segments for our round trip to St Thomas, each and every segment had some significant problem and delay."
Pros: "You got me there and back safe and sound. Thanks!"
Pros: "Same as above."
Pros: "Flight was smooth."
Cons: "Late departure lead to almost missing our connecting flight."
Pros: "The timetable given on my boarding pass was helpful. Arriving at airport, getting through security,etc."
Cons: "Payment for everything. Didn't feel like I was getting a great deal on cost to begin with. Was just not ready for the sarcastic tone to your flight staff. Some around me laughed at her tone others felt she was just plain rude. Just not sure this experience is something I'd do again."
Cons: "I WILL NEVER TRAVEL WITH, NOR PURCHASE A TICKET FROM SPIRIT AIRLINES!!"
Cons: "Charging $35 to carry a bag into a plane. Seriously. No customer service, no anything. I've gone on cheap flights before, these guys stripped waaay too much out."
Pros: "Early morning flight. Nobody on flight. Seemed like it was 10-15 years ago with no traffic."
Cons: "Nothing it was wonderful !!!"
Cons: "Crappy airline."
Pros: "Very good for a bare bones exoerience"
Cons: "Flight out was fairly empty so the seats seemed incredibly roomy. Realized on the flight home that we must have been given better seats with much more room in the front of the plane but for a short flight-not bad at all."
Cons: "This airline charges for checked AND carryon bags... making the total cost of the trip more expensive than a much nicer airline. They are also not TSA Pre check eligible and NONE of this is mentioned when booking the flight. The seats don't recline and overall the experience was awful. I will never fly with them again."
Cons: "I missed the 45 min check-in deadline and was not able to get on the flight. The flight left at 11:15 and I arrived at 10:33. I will never pick Spirit airlines again. I am going to miss seeing my 57yr old mother graduate from college."
Pros: "Hassle free, smooth trip."
Cons: "A bit uncomfortable and packed/tight."
Cons: "Was not on time to Phoenix."
Cons: "First, the gate swited twice. Flight was delayed 30 minutes. Plus, I paid to sit in the 4th row, but the 3rd row was empty. So, the flight attendant let people who didn't pay extra for those seats, move all the up from the back of plane. Seriously? Why did I have to pay then? Should I then be entitled to a refund since other people sat there for free?"
Pros: "The flight was wonderful. My seat was comfortable. Flt crew was very good."
Pros: "Nothing. Flight was cancelled. That was just the beginning of a travel nightmare. I can't believe Kayak compromises their reputation by representing a shoddy, sham of a business like Spirit."
Cons: "Cancelled flight at the very last minute because of lack of crew. Not enough staff to accommodate travellers trying to rebook flights. Inept and apathetic staff who were obviously resigned to the fact that Spirit is a substandard airline There was miscommunication and lack of communication in organizing travelers which caused multiple altercations between upset travelers. It was a very disturbing experience. My rebooking took an hour because the staff member didn't know how to rebook! The 'Supervisor' who was at the next desk, was SLOWLY checking bags for other customers and did not help AT ALL. I suggested that he switch places with my agent. He ignored me competely. Attempts to call Spirit resulted in multiple auto transfers and ultimately an intentional auto cut off. I was rebooked on United. When I checked in at their desk, they told me that all the other transferred Spirit customers before me had been sent back to the Spirit Desk because their transfers had not gone through. I have been warned about Spirit. Now I would warn anyone considering Spirit. If it goes right, you're ok. If not, get ready for a travel nightmare. No one needs this kind of abuse."
Cons: "Paid 100.00 for 2 bags because the spirit site rejected my checking them in the nite before"
Airlines flying from the U.S. Virgin Islands to Arizona have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from the U.S. Virgin Islands to Arizona
Masks required on board, masks provided on flights from the U.S. Virgin Islands to Arizona
Social distancing seating
Middle seats unavailable to book on flights from the U.S. Virgin Islands to Arizona
Testing for antibodies, testing for symptoms for flights from the U.S. Virgin Islands to Arizona
Waiving of change fees. Search flexible flights from the U.S. Virgin Islands to Arizona