Find cheap flights from Ukraine to New York

Pros: "Super"

Cons: "The only kosher foodi is no good must change"

Pros: "never turkish airlines ever again!"
Cons: "never turkish airlines ever again!"

Cons: "To whom this may concern: I am writing to express my absolute dissatisfaction and poor experience with the customer service and lack of working amenities on flight #TK11 leaving Istanbul into New York City, JFK. It was sadly a horrible ending to my trip and left me with a very unfortunate impression of Turkish Airlines. Less than an hour into the flight I spoke with a flight attendant making him aware that the USB port was not working so I was unable to charge my phone the entire flight. In addition, the wifi was not working. This is a huge problem because I planned on working remotely that day and my job was under the same presumption. The attendant blamed my phone and did not take my word that I was unable to connect until I insisted further and another passenger in front of me turned to my rescue and agreed with me stating the wifi was spotty and only worked for a short period of time until ultimately shutting off. The attendant did not apologize but said he would check on the port and the wifi and would get back to me. I followed up several times and he fed me the same lines until I grew frustrated that I was being completely ignored all while losing a day's work. During the last 20 minutes of the flight I decided to finally walk to the back of the plane and follow up for the last time with someone else. I explained the situation to the other attendant who seemed as though this was the first time he was hearing about this issue and he spoke to his chief who gave me a customer feedback form to fill out. No one offered me a different window seat to fix the port problem or even Miles Plus points for the inconvenience even though I requested it. I have never felt more disrespected and dismissed on a flight before this experience. As a star alliance member (CX765361), I frequently fly for work and personal trips and out of loyalty and assurance that I would be able to fulfill my work duties remotely given the features this airline promotes. I chose Turkish Airlines because it was apart of this program. This experience did not uphold the company's reputation and by flying with Turkish Airlines I completely missed a full day's work, deadlines and was behind when I physically returned to work. For the inconvenience, stress, disrespect and empty promises, I am requesting that Turkish Airlines reimburse me the portion of that flight. Best, Rachael"

Pros: "The staff was courteous and helpful"
Cons: "The air temperature was warm and the food was not good. The choices were not available. I just ate bread and butter."

Cons: "Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional."

Pros: "The crew bumber was short fot the full flight. The food used to be better in THY."

Pros: "All"
Cons: "Nothing"

Cons: "Late baggage"

Pros: "US government sends out travel advisories in timely fashion"
Cons: "Turkish airlines is overwhelmed with schedule changes. They behave in a manner not respecting the gravity of the situation and the need for people to get home. For example, they rescheduled our flights but did not confirm or ticket our flights. They should use all resources to get us home but won't let us fly on Star Alliance code share flights."

Cons: "Neverrrrr againnnnn!!!!!!!with Turkish airlines"

Pros: "Crew food and entertainment system had many options which helps on such a long flight"
Cons: "Leg room was below average. Entertainment system only had movies. No tv shows so nothing of short duration"

Pros: "Excellent food and services, both ground staff and cabin crew."
Cons: "Seat pitch is very short on the Airbus A330 for an average person’s height allowing for very limited body movability making it extremely uncomfortably especially on long flight durations."

Pros: "Meals, pillows and blankets, and the pouches with the slippers, toothpaste, etc."

Pros: "The crew works very hard to make sure everyone is safe and comfortable. I appreciate it very much. The food service is quite good and the entertainment is excellent. The price is excellent for the service you receive. I agree with other reviews that a tall person will be very uncomfortable with the leg room. I am 5'7' (170 cm) and my knees hit the seat in front of me when the seat was leaned back."

Cons: "Only because the steward was nice I could get a vegetarian meal. The flight needs to be specifically told about vegetarian needs!!"

Pros: "Great food,wine and snacks!"

Pros: "How so many crew members were so nice."

Pros: "I liked the food on my flights. The seats were comfortable. The movie selection was very good as well. They had a lot of new releases."
Cons: "I noticed that food service on both my Turkish Airline flights for this trip was slow. I feel in general passengers take a longer time to be served and the time it takes the crew to clean up the trays after a meal is even longer. Some the the passengers win my flights were even getting out of their seats to bring their trays to the flight attendant station because they wanted to be more comfortable in their seats. I also noticed they did not come by to collect trash as frequently as other airlines. The entertainment selection was good as far as movies but the music option was very limited and difficult to navigate."

Cons: "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"

Pros: "Priority lounge access made 12 hour layover less unbearable."
Cons: "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."

Pros: "friendly, young staff"
Cons: "all chicken was given out - only beef left by the time they got to me . . . didn''t have french red wine (which they always have). didn't serve cognac with coffee, which they always do. was brougth some in a paper cup. tons of movies - not very many good or interesting ones. . ."

Pros: "on time performance for flight"
Cons: "Cabin crew not very responsive on requests"

Cons: "Similar issues as described above"

Pros: "The color of the seats"
Cons: "Everything"

Pros: "Turkish Airlines was the best experience I've ever had in economy, and I've traveled all over the world. Food, service, and entertainment choices were excellent. Thanks!"

Pros: "I enjoyed the options for entertainment on board. The staff were all polite and professional. The meals were satisfying and the drink choices were great."
Cons: "I was seated next to someone who moved a lot when the slept and the handrail barrier was not enough to keep me safe from involuntary jabs. Also, the touch screen wasn't working properly but after a few trial and errors, I realized that I could use the remote as an alternative to the touch screen."

Pros: "The food and service, generally, were all quite good, as I have come to expect from Turkish Airlines. Turkish Airlines remains my preferred airline for all travel."
Cons: "The server handling my section of the aircraft seemed slower and less experienced, but this did not have a significant impact on my experience. The temperature in the cabin seemed to fluctuate quite a bit and my entertainment screen froze and seemed to shut down halfway through the flight."

Pros: "I was very comfortable as there were empty seats in my row and I could sleep a bit. Also I have a bad hip and the extra room was very helpful for adjusting my position as needed. food was good and staff pleasant. I enjoyed 2 movies."
Cons: "The bathroom facility which I used on the plane was very dirty at the time I used it."

Pros: "Everything was great"

Pros: "It was great trip. Great movie selection"
Cons: "More drink service would be nice"

Pros: "Nothing"
Cons: "flight had hours of delays barely anyone speaks or understands English.. Lack of help from everywhere from checking in to boarding to take off won't recommend to anyone."

Cons: "Going through security checks twice and running from one gate to another at the last minute."

Pros: "Entertainment channels were good. No leg room. Food was really bad. Okay 5.2"

Pros: "Good crew attention and communication, good entertainment choices, decent comfort for a 175 cm person"
Cons: "Each flight was a little late (as usual, though, who knows why?)"

Pros: "Service was good. Seats were uncomfortable and hard! Entertainment was excellent!"

Pros: "The food, the stuff for sleeping"
Cons: "The boarding: too much stand by which leads to confusions and anxieties. I personally believed this problem of creating too much stand by could have been prevented in advance."

Pros: "Great movie choices and food"
Cons: "People were screaming because of turbulence and we got zero communication from staff. Terrible on and off boarding. Worst terminal."

Pros: "Business class was great. Comfortable lay flat seat. Tasty food and lots of it. Great entertainment system with endless high quality options."
Cons: "Istanbul airport does not have enough gates to handle their growth in traffic. As a result both my incoming and outgoing flights were embarked by bus from the tarmac. We passed by another 30 planes in the same situation. So it was not a one off."

Cons: "They let passengers on who were not supposed to be on the flight. Consequestnly the flight way massivle delayed as they were trying to sort out the mess with the numbers, wrong passengers. they deboarded one passenger and asked everyone to search their overheaed baggages for foreign things. caused a scare among the passengers but wast fully explained. boarding was very sketchy and felt unsafe, unsecure."

Cons: "No luggage arrived for 60 people or more. On my first flight to Sofia from Istanbul i miss my flight for technical reasons and then from Istanbul to NY no suitcases arrived. Just terrible experience. Never ever again will travel with Turkish Airlines. They suck!!!!"

Pros: "The hospitality"

Pros: "Respect service comfort"
Cons: "Nothing"

Pros: "the first meal was very good for airline food. The second meal, okra over rice, was a joke. Not even sure why they bothered."

Pros: "The staff was very nice and the food quite decent. Best of all was that the flight was half-empty."
Cons: "It was one of these new planes that you now see all over Europe where the seat backs are half as thick as the old ones - basically what you'd find on a bus. Not that awful if you're doing a 2-hour flight somewhere, but on an 11-hour one (Istanbul to JFK) they are excruciatingly uncomfortable."

Pros: "Lots of free space on this particular flight to sleep."
Cons: "There were no toiletry offered on this flight."

Pros: "Crew was excellent"
Cons: "Very cramped leg space"

Pros: "The airport information could be a little more helpful and give better direction where the gates are.....it is like a zoo and information and good direction are not easily available."

Pros: "The food, beverages, comfortable seats and movie selections."
Cons: "Arriving to New York City."

Pros: "What a city.. Unique for hell sure..."
Cons: "Nothing"

Pros: "Nice people. Very helpful."
Cons: "LOST MY BAG IN BOSTON BEFORE EVEN TAKING OFF!!!! Did not make it, and then won't deliver it when it makes it to Kathmandu! This is most distressing."

Pros: "On flight entertainment has improved greatly. There are so many choices to keep you entertained. I forgot how long I was on the plane."
Cons: "Plane food was not good. The crew were not as friendly, almost exhausted. There was one woman who was not sensitive or compassionate to my fellow seat mate. He was an older man who needed extra assistance. From the look of her face she didn't feel like helping him... as simple as helping him pour ice into his cup. Instead I helped my fellow neighbor. She might not feel comfortable helping a senior citizen but don't be so loud or make a face of disgust."

Pros: "Layout of aircraft"
Cons: "Couldn't find USB port."

Pros: "Updated plane, movies are old but a verity"
Cons: "Lost two pieces of luggage"

Pros: "Friendliness of the staff"
Cons: "No complaints. I wish that the updates on the flight delay were a little clearer, but that's about it."

Pros: "Finally got upgraded!"
Cons: "delayed"

Cons: "They had a 40 seat plane that had about 15 people and they herded everyone in the rear of the cabin. All the extra comfort seats went empty. I asked and was told I had an economy ticket so there couldnt do anything."

Pros: "There is nothing I like the most. Everything was downside from the day one immediately the purchase of the tickets."
Cons: "With the purchase of tickets there was no meal selection option available. Had to ask at the reporting time and then seat was messed up. 3 seats were three different row while I had two minor sons. Spoke to the travel agents (justfly.com) and requested meal was not properly recorded. I requested, two kids meal and a Hindu meal, when meal came it was told I had Muslim meal. How on earth did it make any sense, I am not even muslim? I did not even mention about muslim. Those dumbass at justfly.com do not have any level of professionalism. I tried to contact china southern airlines, they are always busy, after several attempts, finally somebody on the phone talking chinese shitty accents that only understood a few english. Chinese passenger crowded and with the shitty attitudes. One of the old guy drop the heavy coffee cup on my son's head and hurt real bad when he pulled his bag immediately after the land when he is not supposed to. I have a return ticket to deal with again with pain in a few days. then I will never fly with this shitty airlines. At Gongzhau, kids are hungry in transit, tried to buy food, told they only take Yuan. there was no ATM in transit. had to exchange Yuan and thats the only option there if you want to buy something. Airport wi-fi sucks, no connectivity even after logging into the shitty local advertisers websites. Finally, crew were to manage some kind of food, but did not like it at all. shitty shitty. do no fly this airlines of chinese route at all."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "We did eventually get there"
Cons: "What should have been a 90 minute flight took over 4 hours! Between mechanical failure, overbooking and waiting for gates and sky bridges we missed our connection. Then when they rebooked our connection on a British Airways flight, BA couldn't pull up the tickets and we wasted yet another hour while Virgin Atlantic and Delta both passed the buck as to who was responsible for correcting it so we could get on our rebooked flight, which we BARELY did with only 2 minutes to spare!"

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."

Pros: "Great gate crew. Cabin crew was nice, but busy. On time arrival."

Pros: "Nothing in particular was that great. Just very low average"
Cons: "Old smelly plane. Bad entertainment options."

Cons: "small aisles and space in the seats. me and my wife were seated"

Pros: "I didn't like anything because the fly leat 3 hours"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Pros: "Great crew and passengers"

Pros: "Very friendly and accommodating crew"
Cons: "Uncertainty re connections at JFK provoked some anxiety but the pilot and crew were helpful in allaying that."

Cons: "the seats are WAY TOO SMALL"

Pros: "don't know it's first flight delta's fault or next flight china southern's,arrive 3 days,but still couldn't find our two bags"

Pros: "Direct flight to JFK using Delta. Was not aware that I was NOT flying on West Jet therefore encountered problems searching for a way to check in online. Ground crew airport check in at the Delta counter and at the Boarding gate was helpful and efficient. However request for Special Assistance in Toronto was poorly handled. We did not accept the conditions offered to us as one wheel chair operator had to push 3 passengers and I had to wait for him to return to me after two people were brought to their gates. My Husband had to wheel me in to my gate."

Pros: "Nothing"
Cons: "Being scammed by the Chinese, China Southern"

Pros: "The prompt transfer"
Cons: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Cons: "Missed flight with a few minutes and was not allowed to catch the next available. List the entire ticket!"

Pros: "Gate agent was kind enough to give me a seat upgrade since I wasn't assigned one."
Cons: "That I wasn't able to get a seat until I arrived at the gate"

Pros: "The captain and crew did an incredible job with taking care of the passengers. Considering the long, long layover and the mechanical problems the plane was having. The free entertainment, pillow and blanket and a few complementary drinks went a long ways too."
Cons: "Almost missing my flight because of being detained. Not having my luggage at destination."

Pros: "The customer service of the gate attendants and flight crew was fantastic."
Cons: "The flight was significantly delayed (8 hours), but Delta did provide vouchers and cash reimbursements for missed activities. They definitely win for proactive customer service!"

Pros: "The crew wa very nice, food was very good for economy."
Cons: "The screen for the entertainment center wasn't working properly on the right side, but it was no big problem."

Pros: "loved the cookies!"
Cons: "Wish there were more legroom on those little planes."

Cons: "see above"

Pros: "need to feed people more often and make the seats alittle more comfier but other then everything came out good looking forward in flying with delta again"

Pros: "Was good"

Pros: "Comfortable flight. Very kind staff."

Pros: "We paid for premium seats so it wasn't bad"

Cons: "Seats too narrow"

Pros: "The snack was great and the flight attendant were very accommodating."
Cons: "The flight is always late, even though they wont let any other people on."

Pros: "We paid for an exit row seat with more leg room"
Cons: "Airplane was freezing and the flight attendant couldn't be bothered to change the temperature or bring us extra blankets. Ridiculous that we had to pay for seats on top of paying over $1000 for the flight. We had to check our bags when we boarded bc flight was so full, but once we boarded we noticed plenty of overhead room"

Pros: "The crew was very helpful and nice! The entertainment options are great and I love that you can recharge your devices ."
Cons: "There were a little too much cheese and sweets in the meal and snack offerings. Mousse and gelato are more like desserts than snacks."

Pros: "I found staff everywhere helpful"
Cons: "Original flight scheduled for 11:46 am departure. Four delays with final departure at 7pm. Connecting flight cancelled until next day. Spent night in airport. It would be great to have a secure little sleep space for single travelers. TVs in open areas were too loud and I asked to have them turned down after Monday Night Football. They were but were still very loud and I can sleep through a lot."

Pros: "The most important thing is comfortable seats on a long flight embarrassing that delta calls this acceptable. Staff was great Food terrible hamburgers? Are you kidding me? Bad food and no comfort = terrible experience even though the staff was nice"

Pros: "I liked deltas staff, flight, and food was ok.."
Cons: "Didn't like the way it's not organized when u lanes people just standing in the Alsle and was on the runway approximately 25-30aftrr we landed waiting for a gate."

Pros: "Entire experience and costumer service was excellent"

Pros: "It was a red eye. Geared fir sleep. Great Crew"

Pros: "TV for each passenger. Quality of food and service. Spaces legroom."
Cons: "Seats a little tight but manageable. Overall 10 hour non stop flight was good."

Pros: "That eventually they allowed me to get home"
Cons: "The plane was delayed 90 minutes and there was only 1 update to the time made available by sending me a text (after I was already at the airport). The boards were updated with the delay estimate but delta never thought to send out the info to the passengers outside of 1 single text. Their policy made asking for a refund for THEIR mess up unavailable. I will never fly delta again."

Pros: "Everything was great"
Cons: "Need more entertainment"

Pros: "The flight was on time when we left FLL and early when we arrived at JFK. The flight attendants were friendly and courteous. Waiting area in FLL had several restaurants and a Starbucks and plenty of charging stations in the seating area."

Pros: "As usual with Delta, very good flight crew."
Cons: "After buying tickets for this 4 leg trip, discovered that seats were only available on the initial 5 hour leg by paying another $109 per for Delta Comfort seats. On calling Delta found that nearly 30% of seats are blocked in this way, and if one didn't buy, then seats would be assigned at the gate. Ended up being assigned back row non-reclining seats for this redeye trip to JFK, making sleep impossible. Wifes back was painful for the following three day holiday. Thanks, Delta!"

Cons: "Everything was excellent! I will be flying with them again!"

Cons: "The only company that constantly delays flights. Narrow and uncomfortable places in the business class. They waited 4 days for the suitcase! They are not responsible for receiving compensation for the delay in suitcases! Where to write and call?"

Pros: "Crew was good. Flight was delayed because the crew was caught in traffic. Should have a rule in place that all crew are at the airport 2 or 3 hours before the flight is to leave."
Cons: "The flight was good. Landing at the airport expect 2 hours through customs getting into the airport. Since you have to take a bus when you exit the plane."

Pros: "aaa"
Cons: "zzz"

Pros: "Crew was excellent."

Cons: "Seats in row 56 are too tight."

Pros: "United/ LH first called it a mechanical delay....we waited....then the weather caused this mini plane not to take off....long story short...we had to stay in a hotel...nobody gave us a voucher...our helped us with anything....very poor service"

Pros: "Staff was very courteous. Food was pretty ok and drinks were available during whole flight. Lufthansa is a good airline"

Cons: ":)"

Pros: "Could not get skybridge to operate so that we could disembark. United airlines."

Pros: "I Luz Myriam will give to Lufthansa 10 qualification!!! in Overall, Boarding, Crew, Food , Entertainment, but 8 about Confort"
Cons: "Just the air conditions was too cold I asked the attendant if can warm my place a little, but she told me the other passenger are warm, she doesn't take care about me, NOT COOL!!"

Cons: "Crew was not friendly or very helpful, nothing stood out. As this was the first leg of my international flight, it would have been much better I had proper food, rather than a bag of 6 pretzels, especially since I had to be at the airport three hours earlier, and I had a six hour layover in Newark."

Pros: "Smooth flight. Competent crew. Excellent service."

Pros: "Everything was good."
Cons: "everthing was good!"

Cons: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

Pros: "Love crew & very clean"
Cons: "Need better food options for vegans"

Pros: "Economy seats are not comfortable. The seat cushions are worn out and do not provide good support for long flights."

Pros: "The pilot and cree were proactive in returning thevplane 36mins inflight due to an un unexplained smell everyone was treated well and another aircraft was made available for the flight back"
Cons: "Nothing to comment"

Cons: "The whole trip was a nightmare. I go out of my way to NOT fly United, In this case Lufthansa somehow just sold the ticket and United was flying it and as usual it was horrendous. We had to be re-routed via 3 separate flights jus to make our international connection thanks to our initial flight being moved up 2 hours EARLY. They closed the door in our faces. That added 8 hours of travel time to our trip which I had booked to minimize travel time as I was traveling with pets. United is the WORST."

Pros: "The crew were very friendly. The plane was very clean. The service was excellent, and my husband and I were impressed by the food quality. They even hand out wet wipes for you before serving food, so you can feel clean! I felt like the seats were pretty normal in terms of size and space in economy class, but obviously, it would have been nice to have a tiny bit more space. Good entertainment options."
Cons: "nothing :)"

Pros: "leg room, entertainment, the pilot was informative throughout the flight"

Pros: "Got moved to economy plus - yeah! Great movie selection."

Pros: "Crew was beyond standard. Very nice and friendly and always accommodating."
Cons: "They ran out of vegetarian meals."

Pros: "terrible earphone, could listen only on one ear."

Cons: "Boarding was a complete mess. The flight was delayed by 2.45 hous leaving airport."

Pros: "food was very good-no plastic flatware! crew attentive, cabin temp good, great selection of movies, hot towels perfect"
Cons: "coffee awful"

Pros: "Staff attentive. Came by very frequently."

Pros: "All around wonderful trip and experience starting with the flight. The pilots and crews courtesy was fabulous. I arrived ahead of schedule by more than an hour. Thank you Lufthansa! I will be flying with you again soon."
Cons: "I had no dislikes... just a grand time..."

Pros: "Traveled with my dog. They had empty row so United moved us there so dog can be comfortable under the middle seat. Staff was very nice and offered water and ice for the dog."

Pros: "Staff were all very professional and courteous. Flight on time."
Cons: "Having to sit in last row."

Pros: "Friendly staff and nice people incl Kay! She was so helpful to me as I'm traveling internationally with 2 kids under 2"
Cons: "Comfort is horrible if your not in comfort rows with extra room. The food is ok but the staff were so consistent and offered food and drinks. The airline should allow pass gets with kid/kids to get on plane earlier not with reg bording passengers. It's horrible how rude people are and impatient!! This would hwlp"

Pros: "I really enjoyed flight with Lufthansa. Thank you. Food was good, the only thing I would suggest more vegetables and movies were great!"

Cons: "Pilot did not yet to avoid turbulences, which were pretty bad. They also lost my luggage which arrived after three days."

Cons: "Our boarding was scheduled for 1:45pm But crew arrived @ 1:45 And it took them 30 minutes to actually star boarding So we were 30 minutes late to Frankfurt and missed our flight"

Pros: "Everything was very nice. Flight was on time. The staff was nice. Food was good. Seats could have more space. But overall was great."

Pros: "Great service and good very friendly"

Pros: "We came with a baby and were assigned a bassinet seat. The service was great. The food was excellent. The seats were comfortable."

Pros: "The crew were nice. They tried to make everyone happy even though the flight was fully booked."
Cons: "My seat was terrible ( middle all the way in the back and the people next to me occupied both my armrests so i had almost no room to stretch so couldn't relax or sleep at all)) and the food was gross i got food poisoning from the last snack ( turkey sandwich ) and they didn't have any ginger ale."

Pros: "I was not worse than other airlines."
Cons: "It was not better than other airlines."

Pros: "Flight took off a couple of hours late due to problems in Frankfurt airport but everyone worked to help us with connecting flights."

Pros: "Got us there"
Cons: "United"

Pros: "Significantly more room, width and leg room, with footrests, business class wide arm rests, courtesy kit (socks, mask, toothbrush)... Great entertainment system and large screen. Beats the heck out of united and american!"

Pros: "Everyone was very helpful"
Cons: "First flight was canceled. We were rerouted through to Philadelphia to London to Frankfurt and on to Salzburg. Luggage lost in London still waiting on that."

Cons: "Excellent"

Cons: "The seats werent very comfortable and there was a BIG language barrier with the crew."

Pros: "That we had a selection of movies to watch."
Cons: "Got stuck in the last row in the middle of the plane. They ran out of turkey for dinner and got stuck with awful pasta. They should leave that to Italian chefs to make. I am glad I packed some snacks so that I could have something to eat besides the roll, dessert and small salad. The seats didn't recline fully like the seats in front of us so we were really cramped. They also skipped my husband when they came around with the drinks... we had to hit the call button. I will book my next trip with another airline."

Pros: "N/A"
Cons: "Lufthansa canceled without warning and offered zero options. They even turned off their phones to the entire public. Will never fly Lufthansa again. Ever."

Pros: "THE WOMAN AT THE BAGGAGE TRANSFER DESK WHO FOUND MY PHONE AND WAITED FOR ME AT MY GATE FOR 30 MINUTES TO RETURN MY PHONE. SHE WAS THE BEST!! The inflight entertainment. The pilot making up time for the one hour delay in takeoff for fog."
Cons: "The plane is old and in need of replacement or total interior redo. The walk to the gate from the terminal is forever and once you are arrive there isn't anything to do but wait. The crew was OK but nothing more than doing the basics. While steerage is not expected to be comfortable a redo or new plane would make it better."

Pros: "Variety of Movies"
Cons: "parallel boarding of business and economy class, poor entertainment system quality. Functionality limited and even after 2 times rebooting no big improvement."

Pros: "They actually feed you good food and the crew's service is very fast. In-flight entertainment was wonderful."

Pros: "The aircraft."
Cons: "Boarding crew in Warsaw very unprofessional, rude and unhelpful! No info, no communication at the gate! Crew joking about personal stuff, on personal phones, ignoring passengers! I actually made a video of them, shocking behavior!"

Pros: "It was ok"
Cons: "Teleportation"

Pros: "Crew as great! Good seats and good entertainment"
Cons: "Cleaner bathrooms"

Cons: "wormer salon"

Cons: "Because LOT flight from Lviv was late we did not make the connecting flight to New York and had to spend the night in Warsaw."

Cons: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."

Pros: "Entertainment was good"
Cons: "We took off and landed an hour late than planned. Since we came-in late we waited additional two hours until we were able to get off"

Pros: "The entire cabin crew was excellent. Service fabulous. Requested vegetarian meal. It was supurb. Very unusual for flight from. Eastern European countries They exceeded my expectations . Thank you"
Cons: "Boarding from. EWR WAS lousy. Flight going to Warsaw was delayed to start with . They did not announced . Only shown on screen. They have to definitely announce to the passengers THEY WILL BOARD AS PER GROUP NO. . NEED NOT MAKE A BIG LINE JUST RELAX ON THE CHAIR . PEOPLE ARE TIRED OF STANDING in the line for a long time May be they need to have more group Nos to easy facilitate boarding . This is only a suggestion. If they want to improve customer experience and travel again with them"

Cons: "When boarding the crew wasn't inviting they were acting like they did not care at all about the people no smile no hi whatsoever. When I addressed one crew member he was not only occupied watching something in his phone but responded plain rudely to me. Its quite obvious that on the airplane the crew is working. Ukrainian airlines was offering the same trip cheaper but I decided to take LOT. Also I was surprised that I had to pay my luggage in my fly back. Next time I'll try Ukrainian airlines"

Pros: "The VEG meal (non-dairy) I was served was fresh and delicious to eat. Flight attendants pleasant, professional and service-oriented. My luggage made it to NYC/JFK without any problems."
Cons: "In-flight entertainment offered a very conventional set of movies from which to select."

Cons: "I have to pay for baggage in the airport becase it wasn't included. And while i was ordering tickets through kayak i cant choose option it wasn't offered"

Pros: "Professional personal from the check-in desk and crew on the bord. It was easy and very quickly Yo get to warshava from Lviv. Thank you"
Cons: "I like everything! No dislikes!"

Pros: "Food was good."
Cons: "At boarding we were told we needed an additional security clearance "that way". When we searched for it and couldn't find it, we asked two different employees and they didn't know or offer to help. We finally found it but it wasn't a good experience. And finding out at boarding time was not helpful."

Pros: "very friendly personal"

Cons: "There was a delay at Warsaw Airport for almost 3 Hours I arrived home 2.00 Am I missed a family wedding that night"

Cons: "Unable to choose seat at ticket purchase."

Pros: "Everything went vey smoothly and politely. Very pleased."

Cons: "Many people on this flight were bothered by the fact that their families were split up all over the airplane and no one could sit together. During boarding there were groups of people who had all been split up and were desperately trying to switch seats with others. I was traveling with a 15 year old, and even though she is not a small child it was very nerve wrecking to be seated 20 rows behind her, not being able to keep an eye on her (even more so because she gets car sick and has thrown up on airplanes before). I don't think I've ever flown where my group was not at least seated in pairs. This was very disappointing."

Pros: "Food and entertainment was ok. They usually charge for any alcoholic beverages, though."
Cons: "Extremely rude staff (allowed a passenger to almost break my hand luggage with hers, and literally laughed at my concern,) kept us on plane for 2+ hours with minimal info given on the problem, then de-planed and kept us waiting at Warsaw airport for another 2 hours (no food, water or even a manager appeared until the end of that 4 hours, by the way, and only after a screaming mob of passengers formed,) then kept us on the new plane for nearly another 2 hours. This made for an approximate 6 hour delay, with minimal comfort, food, water, info or sympathy throughout, nor an offer to switch our flights and/or provide night accommodation due to the 5+ hour delay on this evening flight (as is within our passenger rights.) The plane finally arrived to JFK way after 1 a.m., which completely ruined weekend work and social plans, not to mention how exhausting and disrespectful of an experience it was. PLEASE NOTE THAT EVERY SINGLE OF THE FOUR LOT FLIGHTS I'D UNDERTAKEN THAT WEEK WERE DELAYED IN A SIMILAR FASHION - AS IN, WITH LITTLE INFO OR EXCUSE. No, thanks, Lot - and you should refund us all."

Pros: "Pleasant personal, great service!"

Pros: "This was a one hour flight. It was fine."
Cons: "The seats in their business class seemed indistinguishable from economy class. I imagine I got a better meal."

Pros: "The crew was helpful and friendly. On this flight we had a delicious meal, snacks, drinks, refreshing towels. What an great experience after flying in the US where all these services have disappeared for bottom line profits."
Cons: "There was nothing to dislike."

Pros: "Entertainment was good. food was free"
Cons: "Then the flight from warsaw to JFK was fine, but when we landed there was only 10 minutes for me to get to my next flight and i asked the attendant if she could call my gate ahead and tell them I'm trying to make it, and she grunted and told me to sit back down. Then i proceeded to go to baggage claim where my bag never showed up and when I finally saw that it wasn't showing up I sprinted to my next flight and got to the door 15 seconds after it closed. Then i had to spend the night in NYC and was unable to go to buffalo unitl the morning after having spent already the whole day in the airport since my first flight didn't take off until about 5 hours after it was scheduled. And now I still do not have my bag, and jet blue says they never got it from LOT airlines"

Pros: "Complementary headphones, drinks, and snacks. I flew economy as as a 6'3" guy I was generally comfortable -- though I would recommend you sit in the aisle seat. Food wasn't the worst."
Cons: "Nothing really."

Cons: "The crew had everyone measure their suitcases and pay for overweight, which significantly delayed boarding."

Pros: "Boarding was very efficient"
Cons: "There is basically no room for passengers left on those airplanes, it's a disgrace. The food is a joke."

Pros: "Service, attention, every single detail was perfect while the flight."
Cons: "Nothing to say at this point"

Pros: "Totally uneventful is the best way to fly."
Cons: "I can think of no additions unless inflight massages and foot rubs are options;)"

Cons: "15 minute delay waiting for a gate to become available after taxiing to the terminal at JFK. Ridiculous!"

Pros: "Great crew and the flight was very nice. Food was decent and boarding was done as quickly and orderly as possible."
Cons: "While this is not the airline's fault. The guy next to me was too big for the seat and his stench was overwhelming."

Pros: "The food and service was very good."
Cons: "The seating arrangement. Unless you have an isle seat,you have to climb over someone to get to the isle."

Pros: "Nice with seats"
Cons: "The announcements in English were not loud enough"

Pros: "Not much"
Cons: "Attitude of the Stewart was terrible she was a little cocky and didn't appreciate her attitude"

Pros: "Flight attendant made me a cup of decaf coffee. It was really good. And she found artificial sweetener."
Cons: "Boarding announcements in Warsaw for the flight to New York were ONLY in Polish. This left many passengers confused. I could understand this if the flight were to a Polish destination. During the flight, intercom announcements overrode the Entertainment System at FULL VOLUME - EVERY TIME. it is as though they wanted to maximize our discomfort. I would not fly with Lot again."

Pros: "I only liked that I got to watch a few movies to kill the worst experience I had !"
Cons: "I didn't like that I got no food I asked for a water bottle never got it! I was hungry the entire flight I was only lucky to be close to the bathroom"

Pros: "Everything was excellent."

Pros: "The seats were comfortable."
Cons: "After the flight was delayed for an hour several days in advance, I thought it could still be OK. But when they kept us at the gate for another 1.5 hours without any information as to why we were not boarding, I just about lost it. Delays happen. That is not the problem. But the staff was rude and did not inform us about when or if we would be leaving. When asked about missed connections, said they know nothing and the transfer desk will handle that. I was travelling with my cat, so for me it was super stressful. Once we did arrive to JFK, there were no more flights to RDU that night and it took forever and then some to get me a hotel that would accommodate a cat. Just fly another airline."

Pros: "Service was excellent"
Cons: "The movie selection was poor"

Cons: "Extra baggage payment need to be more efficient. It should be 1 stop to check in bags and pay for extra bags and overweight bags."

Cons: "Loud passengers no crew attention."

Pros: "We got The opportunity to bid from economy class and upgrade to business class"
Cons: "The seats were uncomfortable even in business class the food wasn't very good very limited entertainment that we have to put away for takeoff . The service wasn't very good we flew with different airlines business class and the differences day and night"

Pros: "Comfy"
Cons: "Flight attendamt woke me up to straighten my seat so person behind me can eat more comfortably. I have trouble flying and took 3 sleeping pills so I can fly comfortably and now the woman woke me up and I couldn't fall back asleep so she can eat? So horrible. 30 screaming kids on the flight. They served food while I slept so I called the flight attendant 7 times to now bring me food since she woke me up. She never showed up. So no only was I now up, couldn't fall back asleep because of the screaming children but I am SO glad the person behind me are her mean comfortably"

Pros: "Fly itself but waiting at all too long"
Cons: "Long wait till start and long wait for arrival...at all 6hours waiting inside the plane"

Cons: "toilet cover was broken no hold up"

Pros: "Food and stewardess."
Cons: "It's my last time with lot. They should learn some manners and not to try every possible way to get money from passengers. Shame on you LOT."

Pros: "Ground and flight crews were very friendly and helpful; very good service. I would definitely recommend LOT Polish for your travels."

Pros: "Good and movie selection"
Cons: "Everything was good"

Pros: "Food, Crew"
Cons: "Very few choices of movies Boarding at JFK on my flight to Warsaw was deleted and disorganized by some American clerk with stron Indian accent ,hard to understand."

Pros: "Nice a polite crew, but not much more."
Cons: "After hour or so entertaining system shut down. On the board was ten or so mothers with babies that were crying all the time. Was it suppose to replace missing entertainment?..lol! After landing we had to wait 45 min for free gate. "Dream-liner" in economy class is terrible!"

Pros: "The crew was accommodating. There were friendly and helpful. My upgraded food was good and served hot."
Cons: "The tray on the upgraded meal was too large and difficult to handle especially in serving and picking up"

Cons: "given that Air Canada's computer had crashed and flights were cancelled (including our own), the lack of information was astounding. Why, e.g., didn't anyone go along the queue handing out numbers so people could get food then reclaim their place in line? Why weren't we told, ditto, how long this mess would take to clear up? why weren't we offered o/n stays, etc, etc. Could have done an awful lot better if some manager had spent two minutes thinking!!"

Cons: "Not impressed with luggage fees that were not indicate but hidden in price - and all the nickle and diming on every little thing.. ruins the overall experience"

Cons: "Our luggage didn't scan in the system so we couldn't go to the gate until it was found & scanned in the system. Fortunately we were early so this wasn't an issue but kept us waiting at "step 2" until an actual photo could be found. We also had a delay after boarding while they changed a tire. It all worked out ok."

Cons: "Declined !!!! So long"

Cons: "Air Canada cancelled the flght without notification. Sat in the airport from 10:45 in the morning until boarding call at 13:30! There were 8 cancelled flights to NYC because of Toronto return scheduling conflicts resulting from runway repair work. Air Canada customer service desk was horrible."

Cons: "Flight cancelled without ever receiving any notice -- I found out when I was in the security line. Waited 1.5 hours to talk to an agent. On standby for 7 hours. No food vouchers. Air Canada agents gave very little information, didn't care at all that they had cancelled dozens of flights."

Pros: "Seats Comfortable. Drink service was effiicient."
Cons: "An hour to get a gate upon landing. Unacceptable. Crew did not push passengers to get luggage stowed. They did not seem very concerned about boarding efficiently. Cup size on drinks is stingy."

Cons: "Over an hour late."

Cons: "Delay was not explained, gate change was not communicated. Poor communication overall."

Cons: "Flight was cancelled and we were left to fend for ourselves"

Pros: "The service was timely ,the flight was smooth, great views of NYC and also fast"
Cons: "Entertainment system and USB charging port were not functional. The crew did try to re-set the system but no luck."

Cons: "- Delayed from take off for over two hours. During this time, pilot and flight attendants shared minimal information with passengers. - At one point, I asked a flight attendant for water because I had a migraine and wanted to take some Advil. He told me he couldn't right now because the pilot wanted everyone in their seats, but he would get it for me as soon as possible. When I followed up 45 minutes later, the same flight attendant apologized and said that it was because he didn't want everyone asking for waters. We were stuck on that plane for over two hours, and you can't get people water? - Gate check was not available, meaning that I had to check my carry-on when there was no more space available (my bag met the carry-on size requirements)."

Pros: "Decent seats, crew was nice"
Cons: "Delays. Both on my outgoing and return trips. Air Canada was also extremely unorganized at Laguardia."

Pros: "Airplane, legroom, crew, entertainment"
Cons: "Had 2 delays, one at gate for 40 minutesand secind after already boarding - for an hour!"

Cons: "Flew 2/3 of way to NYC & retrurned to Montreal due to weather. Sat in plane at gate for 2+ hours before flight cancelled: weather + crew had reached time limit. Very little help in re-booking flight for next day: had to do it on your own online. No help re finding hotel for the night."

Pros: "Nice interior. Free movies."
Cons: "Air Canada is always delayed."

Pros: "It was a short flight and I shared my seating with average weight people. The crew members and the pilots were very informative."
Cons: "During a short flight there is not much to experimented and less to comment."

Pros: "Absolutely nothing"
Cons: "A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating."

Pros: "Quick fight-I slept for the whole flight."
Cons: "Delayed for over an hour. Not enough seating be at the terminal."

Pros: "Great short flight"
Cons: "Nothing"

Pros: "I missed my flight because of traffic and they changed my flight free of charge."
Cons: "I tried calling the airline while stuck in traffic and could not get through to anyone. The recording said it would be 30 minutes before someone would answer. DEPLORABLE!"

Cons: "Very poor communication and co-ordination when flight was delayed and then cancelled. Rebooking was only available via the phone, even when at the airport, with a 45 minute hold time. Everyone kept passing the buck to another, and no supervisors were around. Terrible customer service!"

Cons: "Flight was delayed over 3 hours, boarding could have been delayed to avoid sitting on the tarmac for such a long period of time in the plane. That is EXTREMELY UNCOMFORTABLE for travellers. If Air Canada knows the departure will be delayed, boarding of the aircraft should be delayed"

Pros: "It was on-time, left enough time to reach connections and my bag arrived."
Cons: "None."

Pros: "Air Canada New York flight from Toronto delayed for 2.5 hours in a 1..5 hour flight. They suppose to serve drinks for about 200 passengers in a very short time, because they cut the service from 4-6 crews to only two,so they only able to serve one third of the passengers and ready to descend. Nice planning to save $$$."

Cons: "Not assigning a seat and giving me a stress of putting me on stand by for a ticket I had purchased!!!!"

Cons: "My original flight was cancelled due to mechanical problems and then agent got me in a other flight to Newark which was the last one to NY and then there was a delay of at least 1hr to take off. Most likely, I will not travel with air canada again and I'm not recommending to friends since they are always delay with their flights."

Pros: "flight was cancelled. huge inconvenience."

Cons: "The service"

Cons: "They messed up my mobile checkin making me miss my flight and then had thenough nerve to try to make me pay a 80$ change fee to take the next flight that was 100$ cheaper than my original. Waiting for a refund! I had to take American Airlines home. I will never flying with them again!"

Pros: "The flight was smooth and the attendants were awesome and friendly. Would highly recommend again when I visit Montreal again!"

Pros: "Leaving and never coming back!"
Cons: "Psychotic and delusional crew that take bad customer service to a whole new level!"

Cons: "They could have rushed more to get us off the ground quicker."

Pros: "The bilingual announcements. The movie selections."
Cons: "Most of the staff were rude and made me feel like an inconvenience any time I needed something. Due to delays leaving Heathrow and arriving in Ontario, my 2 1/2 hour layover was reduced to 30 minutes. And because I was transfering to a flight to the US, I had to sprint through 6 security checkpoints. I made it to my flight, but my bag did not. My bag was not delivered to me until 1 am the following day."

Pros: "Oddly, entertainment options vastly superior on this 50-minute flight than on the 7-hour flight."

Cons: "My flight was cancelled. I had a wedding to attend on Saturday morning and could only be rebooked on a flight the next day at 3:10pm. I wanted to simply cancel the flight that I was automatically rebooked on; however, I have been on hold with customer service for HOURS and can not get through. I have never experienced such terrible customer service."

Pros: "Nothing to expect more"
Cons: "The amount of snacks served should be increased"

Cons: "The fact that because I was late for my flight, my reservation was cancelled. I was not given the opportunity to change my flight at all, I just lost out on the return portion of my travel. I would have been willing to pay a fee to change my return, but not given the opportunity. Had I booked directly with the airline, they would have had no problem making a change. Buyer beware!!! If you don't book directly with an airline, you may suffer the same fate as me! This was an almost $1,300 dollar learning experience. Do not use third party online booking agents! You do not have the same protections as dealing with the airlines directly."

Pros: "Originally this flight was scheduled to be an 1hr and 17minute flight. It only took 55 minutes from gate to gate. Flight attendant was really friendly, overall a very great experience."
Cons: "The aircraft that was servicing this route was tiny and at times I found it difficult to stand up properly without hitting my head. There was a little chop upon takeoff but besides that everything went smoothly."

Cons: "Workers never helped to get us on our flight even though the delay was caused by Air Canada's technology errors. Had to pay $200 for a rebooking fee , rather than accommodating us for Air Canada's error. Highly disappointed after hearing such great things about this airline."

Pros: "The process from start to finish was very well coordinated. Crew kept passengers informed of situation as they arises due to matters beyond their control while maintaining the integrity of Air Canada."

Pros: "The crew was very pleasant, there was in-flight entertainment, and even refreshments. All 3 of these are rare these days so I was happy about that."
Cons: "There was a delay but that's ok."

Pros: "Once, on board everything went smoothly"
Cons: "Not being made aware of the real departure time ahead of time."

Pros: "I arrived home safely. I needed"
Cons: "I needed assistance as I have a broken ankle. Waited, waited and waited some more for assistance. Handed off 5 times until I got to the gate. Given a seat first in the exit row and naturally had to have that changed as I could not assist others. Placed even further back in the plane. It took the full three hours plus since deplaning the Austrian Air flight to get to the Air Canada gate."

Pros: "My flight was cancelled suddenly and my luggage are lost. I stayed at the airport until 4.am."

Cons: "Delayed flight rough landing"

Pros: "Comfort, service, flexibility"

Cons: "It was a very hot flight"

Pros: "Crew were great and friendly."
Cons: "Delayed flight. My 3rd delayed flight with Air Canada since July."

Cons: "Don't understand why we were forced to board the plane even though it was clear we couldn't fly out. Sitting in the plane for 3 hours was not fun considering the flight itself is 1 hr!"