|Flights Arrive in||Burlington|
|Flights Depart from||United Kingdom|
|Airlines||British Airways, Delta, United|
Efficient boarding and fast baggage collection in Geneva.
It was not clear when booking that I would not have a checked bag included. Not even free water? $400 to switch to an earlier flight, no standby options
Crew was friendly, courteous and very helpful. On time arrival despite a late departure.
As a new user of the app I expected information to flow more fluidly. Gate changes were not communicated through the app unlike several other airline apps I use. My biggest complaint, if you will, is the requirements to pay for anything one wants on the plane. A soda, water, bag of crisps/chips, all for purchase. For the cost of the airline ticket, even our "no checked bag" ticket, you could at least afford to give passengers a can of soft drink or a water and inexpensive bag of pretzels or crisps. Seat was basically comfortable, not great but comfortable. Departed late but arrived on time
Bit of delay.
Friendly crew, flight on time, great food and snacks, good movie selection
Seats not too confortable, landed on time but got to the gate 45 mins after landing
Crew was friendly
Flight was delayed several times and the plane was really old, thought they would have something better but the staff did what they could to accommodate passengers.
Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy.
Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying
Boarding was quick and efficient.
- Paid EXTRA for an emergency exit row and it felt like I was sitting on a hard wooden box the entire flight. - Food was awful/barely edible. - Plane was old, dingy and dirty. Window shade was broken.
Glass of water and a quick flight was all I needed. Went very well.
Small delay waiting for the walkway arm at the gate otherwise we’d have been early
Boarding, friendliness of staff
The flight crew’s non challent attitude
0 space felt like two people were sitting on top of me the entire flight. Seats are so small. No room to even put my arms at my side. I'm 5'9 and my knees were scraping the seat in front of me. Uncomfortable the entire flight. only nice part of the flight was the captain and crew.
The flight crew cavalier attitude by not coming on to apologize
Nice, clean plane. Boarding was efficient and quick.
Air traffic delay at FRA for almost an hour sitting in the boarded plane. Terrible food - almost threw up after the flight!
Captain told the truth.
UA should have had a backup plan rather than waiting.
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