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"No seat assignment. Was put in the absolute last seat in the plane. Flight was delayed because of an electrical issue which also broke the AC until we were taxi-ing. It was hot."

"Thanks"

"Plane was hot. Flight handling was poor (rough takeoff, landing). Young and inexperienced pilot. Short flight made it bearable. If it was longer than an hour, that would have been terrible. Beverage service? Warm water. Disappointing."

Cons: "Very comfortable flight!"

Pros: "Crew was great and seats were totally perfect and comfortable"
Cons: "Nothing could have been better, except steak and lobster 🦞😃 Thank you very much for your ability to make customers welcome and comfortable."

Pros: "Delta is great and made everything easy and comfortable. Loved having the middle seat open. Flight attendants did a wonderful job! This is a great nonstop flight!"
Cons: "Do not like the high baggage fees!"

Pros: "The staff were awesome!"
Cons: "no covid-19 precautions were taken."

Pros: "Great crew. Entertainment options were good."
Cons: "Should add weather/radar to the flight tracker"

Pros: "Early, clean and comfortable"

Cons: "Air flow from air above seats was blowing out hot air. My seat kept reclining so I got yelled at and I didn’t do it on purpose. Long wait on ground before takeoff."

Pros: "The crew was extremely helpful and friendly!"
Cons: "The seats, overall, could have been more comfortable... I have somewhat of a backache after my trip."

Cons: "There is always just too much talking and announcements on the flights now."

Pros: "Same crew and great experiments again"
Cons: "Nothing"

Pros: "Crew was polite and very helpful."
Cons: "It would have been great to reiterate to passengers to remain seated when deplaning, until the passenger in the row ahead were approximately 6 Ft away."

Pros: "The snacks"
Cons: "There was one flight attendant who was very rude."

Pros: "Pretty straight forward. Clean. Efficient."

Pros: "Great social distancing and Delta supplies MULTIPLE sanitizing options!!"

Cons: "The entertainment system was not working, and the charging stations weren’t working either."

Pros: "On time arrival and departure."
Cons: "Under the Covid circumstances, it was a good experience."

Pros: "Liked the attitude of staff and comfort of 50% capacity."
Cons: "There were costumers taking off mask and walking through plane."

Pros: "I appreciate that Delta leaves seats empty, for our health."
Cons: "Snacks were all sugar-laden. Not good for anyone!"

Pros: "Seat comfort was average for a small jet. Bottled water was cold."
Cons: "Cabin was too warm"

Pros: "Super respctful"

Pros: "Crew was friendly and very clear about masks."

Pros: "The space between passengers."
Cons: "Nothing it was perfect."

Pros: "The crew was amazing."
Cons: "The seat backs are very uncomfortable for my neck & upper back. Difficult to tolerate, and gave me headache on each flight."

Pros: "Great crew."
Cons: "Nothing!"

Pros: "Great crew."

Pros: "The seat was comfortable. Snacks were good. Inflight entertainment was amazing. Boarding was smooth."
Cons: "Nothing it was perfect"

Pros: "Nothing."
Cons: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Pros: "It was a nice, quick hop. Everyone played by the new COVID rules."

Pros: "Took extreme measures for COVID prevention. It felt very safe"

Cons: "When I pick up my bags"

Pros: "We needed a seat belt extender and one of the crew members noticed and was so kind in getting that. No embarrassment or drawing attention to the customer. His name? David"

Pros: "Boarding was very efficient. Flight attendants were helpful and kind and seemed to care."
Cons: "We booked basic seats knowing we might not sit together however we did not know they would separate children. They put my husband and I in an exit row and my daughter at the back of the plane with strangers. I was not comfortable with strangers being responsible for my child. I assumed they would seat children with at least one parent. We did ask to move at the gate and the accommodated us with the last row on the plane. No recline, no window, and right next to the bathrooms. We took it to be with our kid but this policy needs to be revised. Kids should always be seated with the adult responsible for them... who knows what kind of person might end up next to my child. Not to mention if she had needed something is the stranger gonna take care of it? It’s just a bad practice imo."

Pros: "On this short flight, the flight attendant was wonderful, accommodating special requests and being fully engaged with passengers. On time departure, early arrival, overall a nice quick flight to Duluth."
Cons: "CRJ200 planes are always a bit cramped, and having to gate check anything bigger than a small purse is an inconvenience. Hopefully the fleet will change over to the Embrair planes soon. Beware 'Basic' flyers (cheap tickets): you are not eligible to take an earlier flight even if available."

Pros: "The crew was very friendly. Boarding was quick."
Cons: "Seat size in Comfort+ was still cramped. The person sitting next to me(in the middle was a fairly large (height not weight) and his arms and shoulders were pretty much flowing into my seat( I sat by the window). Leg room of course was fine. Very cold draft coming from the airplane(window?)"

Cons: "No issues at all"

Pros: "Having three seats."
Cons: "I had three seats to myself! After getting elbowed all the way from Amsterdam to Minneapolis, I was tired and I slept three good hours."

Pros: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Cons: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"

Cons: "Plane journey awful. Speaker had a loud buzzing noise all the time so never heard a word bad landing. Rattling plane Very cold."

Pros: "On time"
Cons: "Take a long time to taxi to the gate & getting off the plane."

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."

Cons: "My flight was delayed over 3 hours and I have reached out to Delta and no one has called or emailed me back."

Pros: "It got me home, eventually."
Cons: "Poor communication, a 6 hour delay followed by a 7 hour layover (during which we had to sleep on an airport floor because Delta couldn't offer us any hotel vouchers). Gate agents disappeared after 7pm becuase they were due to be done with their shifts when our flight was originally supposed to leave at 6 pm. It felt like we were trapped in the movie The Terminal. Oh! And our bag was misrouted, because that was just how things went those 2 days. All in all a 6 hour trip turned into 18 hours. I could have driven home in that amount of time!"

Pros: "Everything was in order"
Cons: "None really"

Pros: "The gate agent and cabin crew handled passenger's misery with friendly grace and professionalism. Also, it was an old plane and so the seats, even in coach, were comfortable."
Cons: "Plane was around 45 minutes late in arriving at our Minneapolis gate. Flight was further delayed by something (unspecified) being "frozen." WORST part was that the temperature in the seating area at the gate was horribly cold. Departing passengers at a neighboring gate were bound for Fargo and sat with their parkas on and with parka hoods up. We Houston-bound had packed our coats & boots and were shivering. Then when we finally boarded the crew announced that the plane's water system was broken and so we would have no hot coffee or hot tea or hot anything. No water, also and obviously, in the restroom sink. But sani-wipes were provided in the sink basin."

Cons: "On the MSP to ATL leg the gate crew made a huge deal about checking rolling bags. They even stopped us at check-in and nearly begged us to check our bags pointing to the backed up jetway. But we had a lot of unpacking to do before checking our bags so we politely declined three times. On getting to our seats there were at least 8 open slots for bags near us. I heard a crew member call forward to say "tell them no more rollaboards" so they forced everyone left to check. On departure they slammed shut several very large empty overheads. WTF"

Pros: "I had an open seat next to me."
Cons: "Bumpy flight"