Find cheap flights to Bimini

Pros: "The crew"
Cons: "Everything good"

Cons: "Over hour delay on runway."

Cons: "I forgot my earbuds and there were no complimentary headsets available"

Pros: "All went as scheduled"

Cons: "Flight was delayed and terminal staff was rude about making changes"

Pros: "Crew was fantastic!"
Cons: "the screen above the seat was broken and couldn't turn off it off. Was very bright for the duration of the flight."

Pros: "leg room, drink choices"
Cons: "no free blankets and air-conditioning was on high, no food (except for small bags of crackers) provided on a 6 hour flight, movie selection was awful"

Pros: "That I eventually arrived."
Cons: "Everything else. 2 hours late???? F that."

Pros: "nothing"
Cons: "LIAT is an awful company that really makes the west indies look backwards. My flight was canceled by jetblue which rebooked my flight. the ticketing agency spent more than 12 hours trying to contact LIAT with no avail, 10 of those 12 hours I have been waiting for help. LIAT can't accomodate and rebook my flight for the funeral I am supposed to be going to tomorrow, they received payment for my flight and refuse to refund my money so that i can make other arrangements"

Pros: "Quick entry to seat and ready to go"
Cons: "Too cold, and 2 crying children the whole way here."

Pros: "Nothing"
Cons: "the flight was delayed 3 times and nobody could give us an explanation of what was happening, the customer service at the airport was extremely poor, informal and very very inefficient. I would like to know what the compensation will be for this unpleasant event."

Pros: "Legroom, seat, WiFi, price"
Cons: "Seat did not recline. Only snacks are chips. Terrible screen."

Pros: "Excellent I felt very comfortable and happy"
Cons: "Just the food"

Cons: "Tv was broken"

Pros: "Lost my luggage and were not helpful and if was my sisters wedding"

Pros: "Very nice crew"

Pros: "Apart from a well handled gate change, the flight was uneventful."

Pros: "The good news is that the width and legroom, even for a middle seat, was better than most airlines. The bad news is that the seat was one of the most uncomfortable I have ever sat in. My partner and I both had backaches after our flight across the country."
Cons: "The uncomfortable seats."

Pros: "Jet Blue is always a great experience due in great part to your staff! I was running late. They accommodated. The flight was late but the checkin crew was stellar and kept us informed and in a great mood. Then the flight crew took it from there and they were, as always, true professionals. Thank you!"

Pros: "Free wifi, easy boarding, friendly and quick service"
Cons: "Could have used more direction to help people know where to load their carryons so they didn't put them too far forward in the plane"

Pros: "Nothing!!!!"
Cons: "I didn't like that I had to spend $300.00 USD on a hotel!!!"

Pros: "Extra room"
Cons: "Sitting on the runway for an hour"

Pros: "Fast, efficient, friendly service. Great crew"

Pros: "Quick and easy flight. Pilot was nice."
Cons: "The flight attendants didn't seem too thrilled with me wanting 2 of the free beverages. And when I woke up my complimentary water bottle was gone."

Pros: "Crew was very professional and friendly."
Cons: "Flight was delayed 2.5 hours due to maintenance issues."

Pros: "Nice plane. Could have used a plug."
Cons: "The food was ok. But worse than the food I had on the way to the us. I didn't get all of my boarding passes in NYC so I had to go get them in Orlando which ment changing airport terminal to get to the LAtam desk and back doing 1 hour and a half of TSA security check..."

Pros: "The boarding was easy. There was a bar lounge in the airport next to the boarding gate. The staff was not rude. I did not get kicked out of the plane in a choke hold, because it was overbooked."
Cons: "The plane seemed a bit tired. The controls in my flight entertainment did not work because the buttons were worn down. The seat head rest didn't not fold to the side for sleep support. There was no first class seating areas in the plane."

Pros: "The flight crew was amazing and very attentive to my 2 year old daughter. Very friendly service."
Cons: "During the boarding process I was not made aware that I was able to board earlier because I had a child. When I asked a crew member about it she had an attitude and just waved me through. I felt this waa very rude. Not to mention the flight was already an hour late. That issue just further irritated the situation."

Pros: "The attendants were friendly and hellpful."

Pros: "Jet blue is my favorite airline! Absolutely amazing!"

Pros: "It was a quite comfortable flight on the way back to Orlando."
Cons: "There was nothing I did not like"

Pros: "Not much."
Cons: "I don't know if this was an error on Kayak's part but since they were the ticketing agent, I suspect so... I booked a full fair, business class ticket for international flight, and I can tell you, Jet Blue had no business in this itinerary!!!! I completely understand the value of Jet Blue as a cost conscious airline, but on the flights I was on, they only had ONE CLASS OF TICKET! They may tell you differently, but after being on international flights for over 10 hours, I was stuck in a middle seat! And it took me a lot of talking to even get them to admit i deserved anything other than the last row in the plane."

Cons: "The flight was delayed which was going to make me late for my next two connecting flights. They sent me on an airline that had me show up at my destination 36 hours later. Wasted money on my hotel room and activities I had paid for for the first day. Even though I had spoken extensively to the lady helping me about my luggage, it took my bag 5 days to get to me. So instead of enjoying my vacation I was having to spend time in the mall in a foreign country trying to find clothes for each occasion. It also cost a lot of money to repurchase all of these items. I will never support this airline again."

Pros: "service"
Cons: "plane is old"

Pros: "Thankfully, it was a short flight"
Cons: "I couldn't see why it was necessary to bring us to Boston."

Pros: "The terminal at JFK"
Cons: "Being seated apart from my children and the children being treated very rudely and unkindly by the cabin crew on board. The cabin crew left my 8 year old son, who had been travelling for nearly 24 hours at that point and was seated in a different row from me, crying because of his actions. He did not try to make amends for his actions, nor did he apologise."

Pros: "None"
Cons: "Airport problems, JFK is the worst airport I ever transfer at. Lack of signage for transfer passengers, it made me so confused for not knowing where should I go for my connecting flight. Long walk in between terminals even taking AirTrain. JetBlue problems, ground staff are not helpful at all. No separate line for transferring guest, long line for everything. Got separate seats at check in counter, but realized the flight is not full and my husband and I both had nobody sit next to us, really don't know why they assigned separate seats for us."

Pros: "The flight was quiet and boring like most flights."
Cons: "Free entertainment should be offered, but it wasn't horrible."

Pros: "Friendly Crews and plenty of amenities on both flights."

Pros: "The TV program and free WIFI and food."

Cons: "Didn't serve any drinks."

Pros: "Friendly helpful flight crew"
Cons: "Chaos at jfk with no one directing which long line to join"

Cons: "Flight was delayed an hour and a half"

Cons: "The seats were incredibly uncomfortable as if we could feel the metal frame beneath the cushions."

Pros: "No one could help with the wheelchair request that I made way in advance."

Pros: "Nice, clean plane. Nice flight attendants. Check in quick and easy. Upgrade was easy and reasonably priced."
Cons: "There wasn't anything I didn't like."

Pros: "Crowded Late"

Pros: "Great staff"
Cons: "Airlines changed gate with no warning on monitors. We might have missed our plane fron Kennedy to Chilli."

Pros: "If I can I will always try and fly Jet Blue in the future. The staff was great, the seats were nice, comfortable and spacious."

Pros: "crew were great."

Pros: "Booked business and was good for a 2 hr flight"

Pros: "2h short flight!"
Cons: "Bloody narrow seats and aisle, no comfort at all - horrible!!!"

Pros: "Not much besides the boarding was quick"
Cons: "The crew was overly loud and disturbing. We were told we couldn't bring along a carry on bag with the type of tickets we had purchased yet there was plenty of room for us to once we boarded."

Pros: "Nothing"
Cons: "Everything ABOUT THIS AIRLINE SUCKS.. the staff was the worst... no one knew the correct information and I suffered from that... my flight was delayed and a crew member decided that she wanted me to miss my flight... I had the worst experience with this airline... it was my first time traveling with u guys and it was so terrible that I would never travel again with u guys.... I flew first class going to my destination but coming back was the WORST"

Cons: "Flight delayed for almost 2 hours"

Cons: "in-flight entertainment was broken the entire flight only 1 snack choice (and it had dairy, which i can't have)"

Pros: "Our seats weren't changed on us, as it was going to Florida"

Pros: "The crew was great but the flight was delayed for two hours"
Cons: "The flight being delayed and comfort"

Pros: "On time flight"

Pros: "Good."

Pros: "Staff courtesy was outstanding. This is my 2nd trip with United Airlines. Much success to your United in the years ahead. Ritza"

Pros: "United flight fine but only one TSA person working and one security line open for hundreds of passengers. Many including myself ready to miss our flights. Poor coordination between airport, number of flights scheduled and AirPort personal working."

Pros: "It was easy to check in"
Cons: "The crying baby in the back"

Cons: "Horrible I never Ever flight here again"

Pros: "Made it safely."
Cons: "I faxed in my companion animal information for approval 2 weeks prior. When I checked in I was told it was never approved. I had to stay on the phone for15 minutes. Then ther screeners delayed me 25 minutes going through my carryon looking at some food items. Because of these delays I missed my flight. Horrible service..."

Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."

Pros: "Turn off the damn screen in front of me. Programs are insulting'tv"
Cons: "Tv screen"

Pros: "I liked that I had an assigned seat."
Cons: "The teams of employees walking up and down the gangway to check people's carry on baggage. The carry on baggage police. They have a whole system set up to harass customers and strong arm them into paying more fees. So lame. Also we are all sick of baggage fees, paying for wifi and paying extra if you don't want an aisle seat."

Pros: "It's was fine no issues"
Cons: "Too close of a connection flight."

Pros: "Boarding was smooth-they didn't run out of overhead space"
Cons: "Crew member at gate told me there were earbuds free in flight. I told her I forgot mine and would buy some beforehand but she asked someone else who also said all passengers get earbuds. So I boarded and asked inflight and was told no, not even available for purchase."

Pros: "The lady in fort Lauderdale airport desk was too rude. No more united airlane for us ..anymore.(black. And chubby girl) im not racist.but i asked for her name ..she was smart. Doesnt want to give the name..name tag covered."

Pros: "nothing"
Cons: "Lack of care, accurate information and professionalism. No options offered and no concerned for our time and no ownership of the issue. Quick to blame the weather and guarantee fare collection. Another airline on my list of "never again" like Spirit."

Cons: "Not having outlets on plane and no TV screens"

Pros: "The flight was on time, both of them"

Cons: "There was a delayed flight due to the crew not being at the airport when it was time to take off. The delayed flight from FLL to IAH caused me to miss my connection and then lost a day of travel because the following flights going out to LAX that evening were overbooked. I was very disappointed with United. They should know ahead of time if the crew is not going to make the flight and cause a huge delay for everyone traveling."

Pros: "no issues with luggage, no delays, flight was good, flight attendants were good"
Cons: "Its a 4hrs flight and they charge for food...barbaric. Also they charge for movies! ridic...they should at least give you 3 options of free movies and then charge for new releases or smth like that..."

Pros: "Didn't get sick lol and felt very comfortable. ☺"

Pros: "The flight arrived early."
Cons: "NA"

Cons: "There was no free entertainment as there is on other airlines. The stewardess spilled soda on me. The kid next to me vomited. There seemed to be less leg room than there is on other airlines."

Cons: "I felt like i was on a Spirit airlines flight. Not sure if it was a new plane but couldnt believe how cramped the seats were.. no leg room and i could nt even turn the page on my magazine without hitting the seat in front of me"

Pros: "Friendly staff and in time flight."

Cons: "No complimentary snacks, only drinks and the seats were too small for leg room."

Pros: "Honestly the delay worked for us. Not sure about the rest of the passengers. Smooth flight and excellent service from the crew."
Cons: "The delay was probably far more impacting to others, so I'm putting that here as a negative."

Pros: "High charge for tv. Little leg room."

Pros: "Very friendly and flt was on time and smooth"
Cons: "N/A all was well"

Pros: "An agent called the night before because they had oversold the flight. I agreed to go later with a $350 flight certificate"
Cons: "Never got an email stating my travel certificate"

Pros: "Thank you Kayak for such great prices. This was my first time traveling on United aND I was very impressed by the great service abs friendly atmosphere. Thanks to the affordable price I was able to visit my family for the holidays. After all the bad service I always experience from Spirit Arlines this was quite a change. I always travel withe spirit because I can afford the high prices from the other airlines and they stole my belonging s from my checked in bag on one occasion and the customer service is the worse ever. Thanks to Kayak I am able to afford traveling with other airlines."

Pros: "On time, clean, great service"

Pros: "The flight attendants were beyond amazing! Honestly best service and respect I've ever had flying!"

Pros: "That I made it there safely."
Cons: "I felt like I was on a ride at an amusement park."

Cons: "Gate agents would now allow carry on bags, saying all the overheads were "full". Upon boarding, however, it was obvious from seeing several empty overhead bins open that storage was far from "full"."

Pros: "Fast, courteous, on time."
Cons: "To cramped, not comfortable."

Cons: "three and a half hours late"

Pros: "Check in time it was horrible . The actual flight was ok"
Cons: "The crew that was at the fFLL airport was rude . I asked the lady to help me to check in . I clearly said , I don't want to do it in the computer because I had my son crying and my daughter too . The lady still have me in a computer . She was walking around and I told her can you please stop walking around and help me ? At this point the to people that supposed to be helping were so lazy looking at each other . The lado had actitud me , very rude then on top of that they didn't give me my boarding ticket they forgot because they were too busy talking to each other about what I told the lady to stay to help me . I will never fly with this airline. Plus the crew that helps to load and unload the bag they just stand there , I'm with my baby in my hands and bags and they don't even ask can I help you"

Cons: "Cannot believe that the airline is so cheap that all a passenger gets is a half cup of soda. Otherwise you will have to pay for a bag of chips......what's next?"

Cons: "Disorganized, every leg of flight was delayed. Flight was delayed, because the plane was over weight with luggage, should have been foreseen."

Pros: "The gentlemen on our return flight fromTampa was very helpful. He assisted us with our return flight as we needed to request to be " standby" He was very polite and helpful. ( a man gentlemen)"
Cons: "The horrible seating, and awful smell. The flight attendant(male) ran the cart over my foot several times without any regards."

Cons: "Delayed over hour- no space- bad and indifferent service"

Pros: "Tv"
Cons: "Chilli for dinner was horrible."

Pros: "Modern, safe aircraft. Clean. Good customer service from ticketing to flight attendant."
Cons: "Flight delayed and gate changed without explanation. Initial communication regarding delay was inaccurate."

Pros: "It was on time. The boarding was quick & smooth The seats were comfortable. The crew was very pleasant. Landing was smooth. Disembarking went quickly and baggage was ready & waiting."
Cons: "A little noisy from engines. But ok"

Cons: "Couldn’t understand haye agents, 2 hours late leaving, cold on plane and very noisy."

Pros: "We were boarded quickly and the trip was straightforward and short the captain and a flight attendant wear attentive and all of the baggage handlers and fleas do their job well."
Cons: "The plane was cramped the seats were very small seat belt was extremely old and the seats that I were actually assigned to were broken and had a printed out piece of paper taped to them that just said do not use which cause some confusion with seating and made me lose faith in the upkeep and maintenance of the plane which inspired a bit of fear of flying in me. For how small the plane was and how old it was and for the lack of accommodations in the distance of the trip my ticket was a bit too expensive at $345 round trip."

Cons: "Seating didn't look like it should be legal. Short flight so that was OK. Didn't like the bumpiness of the ride once we were in Tampa air space. Got very nauseated."

Pros: "Great airline. The resort is overpriced but beautiful."
Cons: "Felt O was getting consistently overcharged"

Pros: "Customer service at check in."
Cons: "Worse airline ever !! Flight was delayed serval different times, the a/c in planes didn't work so it was a hot 49 minute flight."

Pros: "Nothing."
Cons: "i would not fly again if possible. My trip consisted of 3 flights, starting in Fort. Lauderdalento to Orlando, Orlando to Denver, and Dever to Aspen. However, The first flight operated by Silver (a partner of United) was delayed due to "maintenance". Due to this delay, we missed our connecting flights and had to get new flights, causing us to have an over night layover in Chicago and then arriving in Aspen Sunday, the next day of our original arrival day. I just want to add that I saw on the departure board that Silver had maybe 16 flights that morning/ afternoon and maybe 7-8 of those flights, including mine, were delay or canceled. Not to mention they never updated their board to reflect our flight was delayed. The only good comment I have was that the Silver attendent who helped us get a new flight was very helpful."

Pros: "Easy but, easy gate, easy airport, key West was great for silver."
Cons: "Paying 50 bucks for golf clubs. Why? My golf bag weighed less than my suitcase."

Cons: "Plane had no AC and they made you sit on plantil unloaded. It was unbearable"

Cons: "Was talked down to as if I am stupid. I read the policy before booking my flight and purposely chose this carrier since it was half the price and its only an hour flight. However the stewardess changed the baggage policy that's clearly stated online forcing me to check my properly sized carry on. Then followed me to my seat and was told my personal item (backpack) also needed to be checked. Next time I will fly Southwest or JetBlue or just wake up earlier and drive. Not worth being late to my surgery in Tampa due to baggage policy for crying out loud."

Pros: "Very nice staff outstanding"
Cons: "ride was a little bumpy"

Pros: "Organized, fast check in and boarding"
Cons: "No issues"

Pros: "Everyone was very pleasant and plane comfortable. No complaints except when we fly Silver expect delays."

Cons: "The plane was late taking off from Fort Lauderdale to Tampa with a maintenance issue."

Cons: "A/C was hot when we arrived . we were kept in the hot aircraft until bags were off loaded. we were not informed where baggage claim was at nor what belt."

Pros: "We landed safely!"
Cons: "My luggage was not put on my flight..had to wait 3hrs for a 9:30 pm flight...I am a 75 year old handicapped lady with breast cancer. The lady at the counter made no attempt to get my luggage on my plane.. She told me with much indifference that it would go on the next flight to KW! I DOUBT THAT ID EVER USE SILVER AIR again!"

Pros: "My flight was 70$.... would of happily paid double to that get to my destination on time."
Cons: "Don't do it. Awful customer service, dirty planes. There was 9 planes for one gate all delayed."

Pros: "That I arrived"
Cons: "An hour late"

Cons: "Our flight was delayed multiple times due to weather conditions. I completely understand that cannot be helped. The problem was the gate staff dud NOTHING to communicate any updates or what was occurring at any time!! A simple announcement or posting, would have kept passenger frustration at bay. The board never was changed from "on time"!"

Pros: "That I made it there alive."
Cons: "The 2 hour delay. My flight was supposed to arrive at my destination at 3:47pm, yet we didn't board the plane that was supposed to leave at 2:25 until 4:20, despite no weather delays or issues with the plane. The only explanation was the plane was "scheduled" to land at 3:47. Even better they only announced this change 5 minutes before our departure time, and we're very unapologetic about it, as though it's commonplace and completely acceptable. Don't fly Silver Airways, and be careful booking with United, as they will place you in one of these companies. it amazed me at how in the 4 hours I was there, I counted 3 flights that were delayed besides mine. Just horrendous all around."

Pros: "Safe landing despite the high winds at FLL, but we were forwarned at take-off. It were lovely flights to and from"

Pros: "Nothing"
Cons: "Satin the Tarmac for hour, in the heat, no air conditioning, no water, no explanation. Both air vents disfunctional."

Pros: "Nothing. My flight was cancelled by the time I got to the ticket counter."
Cons: "You would not credit the $359.00 I spent on today's flight towards a flight tomorrow in the AM! And when I asked for the supervisor, the agent at the counter kept saying, "she's coming". But after 45 minutes of waiting, Icalled your "Guest Relations", but nobody picked up the phone. It simply said to send an email. Very poor customer service."

Pros: "I got there safely"
Cons: "No Ac couldn't breathe"

Pros: "on time.......good ac"
Cons: "seats hard as a rock.........very noisy............cramped"

Pros: "not a thing my flight from Ecuador was delayed and I missed my Silver connection after waiting in line for an hour they refused to help me get on another flight. The person at the ticket counter didn't care about me at all. I was just a number. They said JetBlue had to call them for me to get on another flight Jetblue wouldn't do this because It wasn't on my Itinerary. All Silver had to do was check the Jetblue status and they would of seen I was over an hour late into Ft. Lauderdale. However the ticket person refused."
Cons: "I didn't like a thing about Silver and I promise you I won't ever fly or should I say try to fly with them again. I am also posting on Facebook about how rude they are"

Pros: "It was a short flight!"
Cons: "The flight attendant was rude to all passengers. It was very hot in the airplane."

Cons: "Seats were uncomfortable, and staff very stand offish"

Pros: "on time and no problems"
Cons: "nothing to not like"

Pros: "Will never fly jet blue again. Absolutely horrible"

Pros: "Flight was brief, so hard to compare. Attendant was pleasant and helpful."
Cons: "Air turbulence was a little rough, but not sure what control you have over that."

Cons: "45 minute flight Delayed 4 times. nothing could be good after that"

Pros: "Flight was on time"

Pros: "Red eye gave me flexibility to sit anywhere"
Cons: "Delays Service quite sucked."

Pros: "Entertainment"

Pros: "They went where I wanted to go."
Cons: "Arrived on transfer 60 minutes prior to flight and were told needed to be there 2hours early, we'd never make it through security. Made us go back to partner (JetBlue) airline in another terminal we'd just come from. After running 1/2 mile between 2 terminals in 90+ degree heat they booked us on the next flight which was again 60 minutes away. JetBlue said they could have just called them but them made us run around, literally. In the end the first flight was delayed and we could easily have made it as when we got to security we were the only people there. Took less then 5 minutes to get from check-in to terminal. Ridiculous amount of stress and run around for no reason. Don't expect good service from these guys in FTT!"

Pros: "The convenience of not driving 9 hrs. The time for departure."
Cons: "I am a larger frame person a little tight. The air did not work well so it was hot on the plane. Definitely different then a bigger plane."

Pros: "Nothing."
Cons: "The supervisor, Jeanette, at the Silva airways terminal threatened me while boarding the plane. I have never been treated so horribly. I am considering contacting my attorney."

Pros: "On time."
Cons: "Silver does not have precheck, which means I could not utilize my precheck status and had to proceed through regular security lines, making my schedule much more difficult. Flight attendant was not very friendly at all."

Pros: "On time. Pilot came back and I rod iced himself to every passenger and shook out hands. Nice personal touch"
Cons: "??"

Pros: "Staff was nice. Boarding was prompt."
Cons: "Hot on the plane. No snack and only water."

Pros: "I liked that it was small"
Cons: "They had us pick our own seats when we got on the plane"

Pros: "The other airlines who told me the truth"
Cons: "Every time I'd ask why our flight was being delayed, the crew behind the desk would start laughing and make fun of me for asking. They told me the plane was there, then they where waiting on the crew. (Crew was sitting next to me. In uniform. Common sense would have said not to fabricate this). On my last interaction the man behind the counter made fun of my limp- not acceptable. When Irequested to speak to the manager, she came up and promised to take care of the situation. She never even addressed the situation with the employee. I even have statements I kept from random people witnessing this, with contact information. Another failure. I have flown with silver for a long time and prob will not fly with them again. No reason to treat anyone like that. As a traveler with plans beyond your flight, I expect to be on time, or at least have a reasonable reason as to why I'm late. So I can adjust my schedule accordingly. Lies and false statements promising me 20 more minutes every time I ask is lazy and unprofessional. Who's gonna pay for my rehearsal dinner hat I missed and had to cancel? Im going to social media next with my story and how silver handled this."

Pros: "Nothing"
Cons: "Our flight was cancelled and rerouting was terrible. This was my first experience with Silver. The price seemed reasonable but you get what you pay for. I will never use this airline again."

Pros: "boarding was so easy. crew are great fight was wonderful"
Cons: "the planes are too warm on the ground. (airconditioning) One of the planes I rode on from tampa to ft lauderdale, the seats have no cush left. I could feel the metal on my back and my rear end fell asleep very quickly. other passengers complained of the same thing."

Pros: "I paid 200 dollars to fly with this airline from ft lauderdale to Orlando. I fry a lot so I understand delays. What I don't understand is why they keep saying that the flight was on time then at the time of departure tell us the crew would be there any minute. For one hour they kept announcing that the crew would be there any minute. The staff at the desk was you typical airline staff with a poor attitude."
Cons: "Keep reading"

Pros: "There were no delays and we actually got to Orlando a little early. Always a plus."
Cons: "The plane is really small. My head touched the ceiling when standing. The plane looks dirty and the seats are all worn out. Also it is the loudest plane I have ever been on. I didn't feel that safe and I don't know if I would ever take it again."

Pros: "I didn't board, meet the crew, feel uncomfortable on board, or try the food an entertainment."
Cons: "I couldn't make the flight, it would have been nice to have it refunded or applied to another flight."

Cons: "Plane delayed and staff at desk seemed to not know what was going on"