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Thu 1/18
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(Round-trip)
Airports
Origin
San Francisco
$615
only
$615
New York
$636
only
$636
Los Angeles
$669
only
$669
Washington
$711
only
$711
Destination
Kaohsiung
$615
only
$615
Thu, Mar 8
SFO
KHH
53h 40m
Sat, Mar 17
KHH
SFO
56h 00m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
BKK
PVG
Excellent 10.0

I had no issues. It arrived early.

PVG
CRK
Good 7.0

Seats did not recline. (Overnight flight.)

YYZ
PVG
Mediocre 3.0

Nothing

Flew in business. Absolutely no understanding of service. Incompetent and lazy crew that speaks extremely limited English. Food is very basic, drinks are worse than in economy of good airlines such as Emirates.

NRT
PVG
Okay 4.0

It was on time and we landed safe

The crew was rude there was no media to watch for the last 3-4hrs and we could led use out iPhones to watch downloaded media.

PVG
AKL
Mediocre 2.0

The staff was not helpful and unfriendly. Food was horrible and no options. We payed for extra leg space and it turned out it was not the case and we had no option in flight to buy space , furthermore would had cost 2 time more then any other airline. Entertainment was mediocre. Very high fees to change a flight. We will not fly with this company again, and do not recommend unless stress is what you looking for.

Tue, Apr 10
JFK
KHH
43h 35m
Thu, May 3
KHH
JFK
45h 25m
Trip: 24 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4077 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

CAN
LAX
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

BKK
CAN
Okay 4.6

CS did offer Priority Business class immigration and lounge

Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!

DEL
CAN
Okay 4.6

The crew was good.

My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.

CAN
MNL
Mediocre 2.0

Flight was on time.

I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.

Wed, Jan 24
LAX
KHH
17h 55m
Wed, Feb 21
KHH
LAX
18h 05m
Trip: 29 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 25
LAX
KHH
17h 45m
Thu, Feb 22
KHH
LAX
22h 20m
Trip: 29 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3115 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
JFK
HND
Mediocre 2.0

You mean the flight that never happened? The one that was suppose to fly out at 12:50 on 1/6/18 delayed until 17:25 (with acceptable communication the first delay) but then later delayed till 00:10 after I’ve already arrived at the airport early for the 17:25 departure. The screens with arrivals and departures posted that Checkin was open but there was no JAL staff to answer questions. Then getting an update “maybe” the 00:10 flight is cancelled? What is maybe cancelled and JALs phone messege still said the flight would depart at 00:10. So I go back to JFK because after all “maybe” isnt a definitive and according to all the direct JAL sources the flight is suppose to depart, I get to JFK the second time only to be given a printout saying the flight is cancelled with no rebooking, and to call for assistance. The same number is been calling for hours trying to get answers. coukdnt reschedules because I’m calling outside of business hours! I spent $200 on cab rides going back and forth to JFK to go nowhere, get no apology, no new flight booking, and no reimbursement for transportation.

NRT
JFK
Good 6.6

The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA.

The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first.

HND
LHR
Okay 5.6

BA flight with poorer screens and food than JAL

HND
CTS
Excellent 10.0

Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight.

HND
SFO
Excellent 10.0

The food

Thu, Mar 1
IAD
KHH
26h 55m
Sat, Mar 10
KHH
IAD
43h 58m
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20938 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
LGA
YYZ
Excellent 8.0

Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight.

Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes.

LHR
YYC
Good 6.0

Food is tasteless and it is too crapped. No leg room on planes

YVR
YYZ
Good 6.6

No hot water. Limited movies/tv shows

YEG
YVR
Excellent 10.0

the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all

YHZ
YUL
Excellent 8.6

Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all.

Thu, Feb 15
LAX
KHH
29h 30m
Mon, Feb 19
KHH
LAX
37h 05m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 303 reviews
Overall
7.0
Boarding
7.1
Comfort
7.1
Crew
7.5
Entertainment
6.6
Food
6.8
LAX
XMN
Mediocre 2.0

Nobody helped me switch my flight around, I hate you.

XMN
YVR
Excellent 8.6

crew provide excellent and attentive service. food is good

food could be better

XMN
LAX
Good 6.0

food is great

check in time is too long (about 1 hour)

YVR
XMN
Excellent 10.0

Seat were comfortable , staff friendly

The long layover

HAK
XMN
Good 6.0

They cancelled my ticket I had to purchase my ticket again

Sat, Mar 10
SFO
KHH
60h 30m
Wed, Mar 21
KHH
SFO
39h 00m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
CRK
Good 7.0

Seats did not recline. (Overnight flight.)

PVG
LAX
Okay 5.0

Crew was nice. Plane ride was smooth.

People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers.

ORD
PVG
Good 6.0

Need to improve thier communjcation skill.

PVG
LAX
Good 7.3

The price was a bargain

Food was hit or miss. Travel time with layovers was very long

BKK
PVG
Excellent 10.0

I had no issues. It arrived early.

Sun, Mar 11
JFK
KHH
41h 35m
Sun, Mar 25
KHH
JFK
45h 25m
Trip: 14 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4077 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
CAN
LAX
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

CAN
LAX
Okay 4.3

Liked the food and crew members.

The most ucomfortable seats I have ever travelled. I had a 13 hour trip which made it even more worse. Small leg room and bad back and bottom support. Would avoid if possible

BKK
CAN
Okay 4.6

CS did offer Priority Business class immigration and lounge

Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!

CAN
MNL
Mediocre 2.0

Flight was on time.

I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.

KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

Sat, Mar 24
LAX
KHH
37h 30m
Sun, Apr 1
KHH
LAX
73h 20m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 13
SFO
KHH
53h 40m
Tue, Apr 10
KHH
SFO
55h 00m
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
JFK
PVG
Mediocre 3.0

JFK
PVG
Mediocre 3.6

Nothing

Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .

PVG
LAX
Okay 5.0

Crew was nice. Plane ride was smooth.

People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers.

NRT
PVG
Okay 4.0

It was on time and we landed safe

The crew was rude there was no media to watch for the last 3-4hrs and we could led use out iPhones to watch downloaded media.

YYZ
PVG
Mediocre 3.0

Nothing

Flew in business. Absolutely no understanding of service. Incompetent and lazy crew that speaks extremely limited English. Food is very basic, drinks are worse than in economy of good airlines such as Emirates.

Thu, Feb 15
LAX
KHH
20h 10m
Thu, Feb 22
KHH
LAX
22h 20m
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3115 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
SIN
Okay 4.6

customer service spoke English

1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)

NRT
JFK
Excellent 10.0

Food was excellent and service came frequently. In-flight entertainment was amazing.

SAN
NRT
Excellent 8.6

Quick boarding, great staff, and a smooth ride on 787 dreamliner.

Entertainment system went down but the staff fixed it.

NRT
JFK
Good 6.6

The seats were comfortable for economy, but that's about it. Unfortunately, everything else ranged between mediocre and okay. For non stop to Japan, I'd rather fly ANA.

The whole entire class system that they are beholden to as if we're still living in feudal Japan. Swiss & Lufthansa serves more meals and at higher quality than JAL. The drinks were also blah. JAL focuses more on their Business Class and First Class Passengers. Even their luggage comes in first.

SAN
NRT
Excellent 10.0

Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?

Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that.

Wed, Feb 28
IAD
KHH
41h 55m
Sat, Mar 10
KHH
IAD
43h 58m
Trip: 11 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20938 reviews
Overall
7.2
Boarding
7.3
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.4
YEG
YVR
Excellent 10.0

the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all

YHZ
YUL
Excellent 8.6

Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all.

SMF
DEN
Mediocre 2.0

My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life.

LGA
YYZ
Excellent 8.0

Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight.

Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes.

YYC
LHR
Mediocre 3.6

Mix up with seating had boarding card reprinted twice and no one could explain why it happened. Staff otherwise were good.

Wed, Mar 28
SFO
KHH
61h 30m
Tue, Apr 10
KHH
SFO
54h 35m
Trip: 14 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
ORD
PVG
Good 6.0

Need to improve thier communjcation skill.

JFK
PVG
Mediocre 3.0

YYZ
PVG
Mediocre 3.0

Nothing

Flew in business. Absolutely no understanding of service. Incompetent and lazy crew that speaks extremely limited English. Food is very basic, drinks are worse than in economy of good airlines such as Emirates.

PVG
CRK
Good 7.0

Seats did not recline. (Overnight flight.)

PVG
LAX
Okay 5.0

Crew was nice. Plane ride was smooth.

People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers.

Sat, Jan 20
LAX
KHH
37h 05m
Wed, Jan 24
KHH
LAX
48h 30m
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 10
JFK
KHH
43h 35m
Tue, May 15
KHH
JFK
45h 25m
Trip: 36 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4077 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
LAX
CAN
Okay 4.3

Crew

Customer service sucks. The airline has no definite answer regarding our concerns.

BKK
CAN
Okay 4.6

CS did offer Priority Business class immigration and lounge

Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!

CAN
LAX
Okay 4.6

Lounge over booked to crowded. Poor boarding procedures Poor baggage handling (No Priority!) No child control in business class cabins Entertainment old and diminishing options, very bad

MNL
CAN
Okay 4.0

Airline provided wheelchair for my injured friend and priority boarding

airline lost my friend's luggage and is only offering $15 per kg for the lost items

DEL
CAN
Okay 4.6

The crew was good.

My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.

Mon, Apr 2
SFO
KHH
61h 30m
Thu, Apr 12
KHH
SFO
54h 35m
Trip: 11 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
LAX
PVG
Good 7.6

Price

Improved English?

JFK
PVG
Mediocre 3.0

NRT
PVG
Okay 4.0

It was on time and we landed safe

The crew was rude there was no media to watch for the last 3-4hrs and we could led use out iPhones to watch downloaded media.

JFK
PVG
Mediocre 3.6

Nothing

Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .

PVG
CRK
Good 7.0

Seats did not recline. (Overnight flight.)

Wed, Jan 24
LAX
KHH
17h 55m
Fri, Feb 23
KHH
LAX
18h 05m
Trip: 31 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Apr 24
JFK
KHH
29h 05m
Thu, May 24
KHH
JFK
63h 10m
Trip: 31 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 4077 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.6
DEL
CAN
Okay 4.6

The crew was good.

My bags didn't arrive with the flight. Connectivity/ transfer issue to pheonix.

KIX
KWE
Mediocre 2.0

The food is always bad, and they didn’t allow use of electronics (phones, and they didn’t like me using my iPod I suppose because it looks like a phone?) on a 6 hr international flight when there was NO individual entertainment and no screens. What’s worse is I went into the bathroom right after a flight attendant and there was urine all over the seat! She either did it and left it, or she saw it and hovered over it, leaving it for the next person. Not classy.

BKK
CAN
Okay 4.6

CS did offer Priority Business class immigration and lounge

Booked 6 months in advance, at counter for return was advised that they had over booked and wanted to change my flights. All my reservations pre made with transportation and hotels, they want to change on day of departure???? NO! NO notifications, terrible counter service. No entertainment offered!!!

CAN
MNL
Mediocre 2.0

The crew are nice.

Customer service is worst, I called few times and stayed in the Line but nobody answered my call. And also, our flight was dalayed for few hours.

CAN
MNL
Mediocre 2.0

Flight was on time.

I have been in the Philippines for almost two weeks with no luggage. Very limited response from the airline.

Tue, Apr 3
SFO
KHH
37h 30m
Thu, Apr 12
KHH
SFO
54h 35m
Trip: 10 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4374 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
NRT
PVG
Okay 4.0

It was on time and we landed safe

The crew was rude there was no media to watch for the last 3-4hrs and we could led use out iPhones to watch downloaded media.

JFK
PVG
Mediocre 3.6

Nothing

Flight was delayed two hour and I still Waiting for my 2 lugages. I will never use this company again .

JFK
PVG
Mediocre 3.0

LAX
PVG
Good 7.6

Price

Improved English?

PVG
LAX
Okay 5.0

Crew was nice. Plane ride was smooth.

People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers.

Thu, Jan 25
LAX
KHH
17h 55m
Fri, Feb 23
KHH
LAX
18h 05m
Trip: 30 days
Overall 0.0 Poor
Based on 0 reviews

United States to Kaohsiung Flight Information

Flights Arrive in Kaohsiung
Flights Depart from United States
Flight Price $615
Airlines China Eastern, China Southern, Japan Airlines, Air Canada, XiamenAir
*
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