Low season | September |
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High season | March |
Cheapest flight | $23 |
Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.
Don't waste your money or points on first class. Delta first class is a joke. The seats were rickety, the food was awful, and nothing worked, wifi, my light, the power plug - and it was dirty - the fold out table was gross. For 2-3 hours, tough it out in Economy.
Loyal Delta traveler, but last nights flight was a train wreck. Seated in 1B after multiple delays. Then we couldn’t takeoff because of an issue with the passenger that was ‘not in compliance’ and had to deplane along with the threat if they did not deplane, all the passengers would be required to do so. Finally they were escorted off, but the experience threw off the crew. Disruptive for everyone. Service was a mess, televisions didn’t work, bathroom door kept swinging open during the entire flight whenever empty …
My flight was cancelled twice and the third time I tried to rebook it online I cancelled the flight because it looked like I would get a refund to my credit card. Instead I now have a credit. I was also on hold for three hours waiting for a representative and then disconnected. I will never fly delta again.
Awful. Flight was continuously getting delayed and gates kept changing without any reason. Flight was delayed for more then 3 hours
5-hour delay due to storms in Tanoa and airspace restricted by Miami traffic controllers.
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
Horrible. This was not first class. This was a connecting flight whi h was late. My original flight never came. I hated the fact that delta gave me a connecting flight from New York to Orlando Florida. No meals and the television screens were not working. There wasn't even any power to charge your phones. This is NOT FIRST CLASS DELTA!!! Do better next time!
They did a fine job. Can't wait to use Delta in the future.
Seat back monitors and outlets were dead and not working.
The experience was good and the flight departed on time and landed early
Liked that we left on time for each flight. Snacks not the best, but we're okay.
Never nice, United Express partners always do an amazing job.
It was fine. The flight attendant appeared to be in a bad mood but everything was fine.
A three (3) hour flight should have meal service in First Class, not just potato chips!
The entertainment would not work. The comfort of the seats leaves something to be desired, pretty uncomfortable.
Pleasant service from the crew. Arrived early. Efficient boarding and deplaning. Great job!
Was realllly smooth. It was delayed but we were well informed.
Seats are outdated. Entertainment relies on personal device. Boarding was delayed due to inaccurate passenger tracking, resulted in late arrival at Reno.
Excellent staff helping my 96 year old senior promptly with her oxygen needs
Good even though flight was delayed, the crew was prompt and efficient.
The flight was delayed which was disappointing. There was no pre takeoff refreshment in first, as we had to wait around an hour in our seats before take off that was disappointing too. The inflight entertainment/wifi did not work, and the crew were slow to offer drinks in flight
On time, smooth, luggage was out fast at the end of the flight. About perfect.
Pilots showed up late because they decided to stop and get something to eat instead of going straight to our gate, Forcing an 1 1/2 hour delay, and missed flight. Shame on the pilots.
There was a serious delay of almost 2 hrs to departure.. it would have been to be told what caused the delay. Apart from the delay, boarding and the flight itself went smoothly.
Flight departed on time and arrived a bit early. Can’t go wrong with that! And makes a travel experience go so well
WiFi wasn’t working on the flight, several delays and gate changes, ended up taking off 3 hrs later
The flight was quick which gave me more time to get to my other flight.
Terrible. We had about a 3 hours delay which led to us missing our connecting.
It was the worst experience ever. Cabin temperature cold, for which they did not have any blankets upon my asking. We paid $125 extra for each passenger to get extra space sits; the sits were ridiculously small, tight, and uncomfortable! The flight attendant dropped ice on me and my sister! All in all, American Airlines deserves below zero!
My flights had excessive delays, alleged mechanical problems, and overall terrible customer service
I liked the low price. I did not like the cramped passenger seats. As a below average size person I was cramped in the seat; I can only imagine how uncomfortable an average or large size person would be. I guess that is part of the deal with low cost airlines.
It just baffled me that spirit boarding process that I was charged 2 check in fees for a person bag and carry on. I ended up lugging 3 kids under 10 with 2 bags and to find out at the boarding area that I could not get on the plane due to my lack of reading the baggage policy. I understand if that was the case but the agent also failed to understand one item was in fact a personal item such as laptop bag and charge me as if it was a carry on not personal item. And knowing it’s a horrible storm and last flight in the destination of travel. I could have very easily handed the items to my relative to keep but I didn’t learned about this enforced policy until I was about to board.
I’m not a fan of Spirit Airlines from a not-so-good experience the last time & I swore I would not fly this airline again- bc they charge for EVERYTHING. I only flew Spirit this time bc it wasn’t my choice. I decided to use a “Mystery Ticket” bc of the great price, not knowing it would choose this airline! I found out on this trip how they pick a random seat with a “sticker” for a prize-are we in first grade? just doesn’t seem right & now the first 3 or 4 rows get special treatment-we all paid for our tickets, not just them.
This was the best spirit airlines fight I have ever had. I take spirit up to 3 or more times a year and I am ready to be the Jared of spirit. 🤪 Best flight ever. Everyone was great. I hope my return flight is the same. When you're traveling with a 9 month old you need a different type of care and accommodation. I didn't ask the staff for anything but I didn't have any added stress.
Everyone on the plane was wonderful. I can't say that the trip of flying was wonderful because I hadn't done that since I was 13 years old. Honestly I was terrified. What would make it better is if they didn't drive so fast but I know they have to. And if they could go up slowly and land slowly. But none of that they can control.
Horrible airline with terrible customer service! I was at the Atlanta airport going to Ft Lauderdale. They delayed the takeoff time several times. We finally boarded & taxied away from the gate where they had us sit in a hot airplane for an hour & a half before cancelling the flight due to weather. They did not even offer us water. They took us back to a totally different gate where they said agents would be available to help. Instead, they dumped us out & left us to fend for ourselves. We had to go out of security to go pick up our checked luggage & wait in a long line at the ticket desk where only one agent was working & by the time we got to the front of the line over an hour later, all the flights were full for the rest of the day & only limited seat availability for the next day. If you were one of the lucky few that was able to reschedule the same day flying to the same or a different airport, you had to go back through security & ride the train to get back to the correct date which took over an hour more. A total waste of time. I will never fly Spirit Airlines again!!
Very bad flight was delayed. After they boarded us kept us in plane four 4 hours because they didn’t have fuel. Very unprofessional. Plane and bathrooms were very dirty. AC was blowing very cold. After everything went very bad because od them they rebooked connection flight next day more than 12 hours. Didn’t provide hotel voucher. Never going to fly this airline
Spirit cancel my flight. Many times happen in my travels.
Cancelled after 3 hour delay with no aside from a rebooking three days later.
The flight was delayed by 10 hours because there was no flight attendant available. We ended up getting a refund. I can't believe Spirit does not have contingencies in place for this. I will never book on this airline again.
Airline changed the gate from Terminal A to Terminal D which is quite far and only sent a text message few minutes before boarding. Around 50 people missed their flight and as plane didn’t wait for them.
The personal at boarding are rude and try to steel people with their rule of personal item , really bad experience for us
I did not like that people are purposely split ip who book at the same time because we didn’t buy seats. No other airline does that.
Horrible my trip was delayed 3 hours, we already have set in the plane and they delayed the flight.
Checking in was easy and simple, crew was nice and efficient, but I would improve seat assignment randomness to make it easier to sit together based on when you check in. Overall would fly with them again.
It was delayed 9 hours for operational reasons, despite the plane arriving to the airport on time.
I am very disappointed with Frontier Airlines. They cancelled our flight because they couldn't find a crew member, and then didn't get us to our connecting flight. We had to cancel our whole vacation. We were promised flight and hotel vouchers, but they never sent them.
I fly Frontier because it’s affordable. I understand that the seats are tight and not the most comfortable…but that’s part of it. The problem with this flight was that there was a group of travelers directly behind me at the back of the plane who were ridiculously loud and obnoxious the entire flight. I’m pretty sure they were drunk and I could periodically smell an odd odor that I believe was one of them using a smokeless vape pen. The stewards had to remind them to keep quiet during the pre-flight instruction, but that was it. They never said another thing to them for the rest of the flight. It was a miserable.
Six hour delay. Poor customer service. No voucher. Bad communication. Missed important appointments.
I purchased a carry on bag online…was supposed to cost $72 but after a whole slew of bs charges, the total was over $175.00. Because of these hidden charges, I will not even consider flying Frontier ever again. It’s just not worth the hassle. I’m scratching this company off my list forever.