Daily cleaning, installation of cabin HEPA filters on flights to New Smyrna Beach
JetBlue, American Airlines and Southwest have waived their change and cancellation fees on flights to New Smyrna Beach. Confirm policies on booking site.
Delta, Alaska Airlines and Etihad Airways do not allow booking a middle seat on flights to New Smyrna Beach.
You cannot fly directly to New Smyrna Beach. KAYAK recommends you fly to Orlando (MCO) (47.09 mi from New Smyrna Beach). From there you can rent a car or get a taxi.
The closest airport is Daytona Beach (DAB) (13.61 mi). Other nearby airports are Orlando Sanford Intl (SFB) (25.83 mi), Orlando All airports (ORL) (41.27 mi), Orlando (MCO) (47.09 mi) or Melbourne (MLB) (65.97 mi). KAYAK recommends you fly to Orlando.
Orlando Airport is 47 miles from the center of New Smyrna Beach. View on Map.
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Scores according to KAYAK customer reviews
Pros: "Incredible flexibility to move us to a different plane and get us on our way quickly"
Pros: "Your employees are happy."
Pros: "Excellent overall service."
Cons: "Late by over 5 hrs"
Pros: "Easy boarding, ability to download boarding pass via app, FREE WiFi and snacks No issues or complaints. Will definitely fly again!!"
Cons: "It was the worst day in my life. Delay and almost canceled"
Cons: "had major delays ... Aircraft waited about an hour to take off."
Pros: "The flight was about 1/3 full, so it was very quick to board and very quiet. The limited free in-air WiFi was a nice bonus."
Cons: "Late departure by an hour. No reason, just incremental. They only announced a 15 minute delay, which in the end was an entire hour."
Cons: "Better food."
Pros: "The seats were comfortable and we were properly social distanced from each other."
Pros: "Minor delay, and got in eventually. Friendly flight crew ready and able to help when asked. Willing to recycle trash and cans"
Cons: "Boarding and disembarking took a long time and we spent an extra 20 min before we could push back from the gate in addition to the weather delay."
Pros: "Snacks and new interior on A320"
Cons: "Almost 4 hour delay and no Wi-Fi. When I complained to JetBlue I received a pathetic $15 credit."
Cons: "Flight suffered multiple delays both on departure and arrival."
Pros: "Crew was amazing flight was fast and seats are comfy"
Cons: "schedule, food, personal so bad"
Cons: "Flight was delayed 2.5hrs plus 1hr on tarmac. Crew was visibly agitated and annoyed at their jobs. JetBlue didn’t not apologize for the 3.5hr delay once. I know their might weather and other problems but no one actually bother to explain why in total the flight was delayed by 3.5hrs. No one."
Pros: "It was good. People were accommodating."
Pros: "The crew was helpful"
Cons: "Communication about the delay Snacks has no variety. All too salty."
Pros: "Arrived on time"
Cons: "There were no problems"
Cons: "The screen in my seat didnt work, my flight was delayed almost 2 hours and the information at the gate was very confusing. They kept announcing the wrong flight number to the wrong gate."
Cons: "Everything was good. The staff were amazing. The flight was pretty smooth."
Cons: "Flight was delayed by one and half hour because crew members were travelling to Newark airport from other place. Flight was scheduled at 6:00 PM and Crew members were scheduled to arrive at 5:51 PM. Poor scheduling. Boarding started only after Crew member arrived. Then came the glitch in accounting for fuels filled in the aircraft."
Cons: "Flight attendant had an attitude"
Pros: "Space in seats very pleasant employees"
Cons: "Flight was delayed at departure. Long taxying to gate on tarmac. Restless children onboard. Was happy when door opened and fresh air came in. Staff was very courteous giving the circumstances of a lot of spillage by passengers of snacks brought onboard."
Pros: "The flight took off on time and maybe even early and was early arriving even though it had to divert a little to avoid the hurricane. Everything seemed to run more efficiently because more extraordinary measures were being taken to keep flights running and on time. I was impressed."
Pros: "Check in was a breeze. Boarding was easy for the most part. There were no delays and we actually landed ahead of schedule. Crew was very nice. Always nice to get a complimentary drink and snack."
Cons: "I dislike that I have nothing to complain about! Seriously this was perfect. Never change!"
Cons: "The seats barely reclined it was very uncomfortable and the entertainment was not the best"
Pros: "Crew and flight ❤️"
Cons: "2 hour delay"
Cons: "Never received any apologies. I asked for my middle seat to be changed to an aisle seat if possible, I was told that I would have to pay for it. No accommodation was made no apologies made I now put Jet Blue in the same class has Spirit Airlines. I will recommend to everyone only to fly the major airlines like American Airlines and united."
Pros: "Flight attendant was very nice despite appearing a bit overworked and frazzled."
Cons: "We were over 30 min late taking off because the pilots were late from another flight and people wouldn't listen to crew instructions to sit down. Monitors wouldn't work for entertainment. That didn't really bother me, but it was an issue for the two people sitting in my row. We had paid $40 for even more, so I was surprised when the flight attendant wouldn't give my neighbor a complimentary pillow so he could rest since the monitor wouldn't work. Flight attendant said he would need to pay $5. I feel flight attendants should be given permission to change policy based on certain circumstances."
Cons: "Flight was 2.5 hours late and then landed at the wrong terminal."
Pros: "The way in which they take and serve drinks and snacks"
Pros: "The seats"
Cons: "The shotness of the crew and all the noise slamming around the compartments being slammed contnuously and angrily"
Pros: "Crew was very personable and friendly- made the flight very enjoyable!"
Pros: "The sweet blues chips yummy"
Cons: "Tv was broke and it should be included"
Pros: "So much delays. 3 hour delay should entitle us with satisfactional offers."
Cons: "I was exhausted due to 3 hour delay."
Cons: "None of the TVs worked on the flight. The boarding crew in the terminal was rude and very short with everyone. i had to go up multiple times to ask about my seating assignment and was ignored and then waved away multiple times. And then as boarding began I was given a seat saying they "thought i was on standby" but i never was. i was given a seat in the last row with two other people who had infants on their laps so it was a very tight fit."
Cons: "Delays, just got married and have to make a flight to costs Rica for honeymoon. Currently sitting on mco runway, still for 20 min without explanation. Cutting it close to make our flight to Costa Rica."
Pros: "The crew was great , the flight attendants we're helpful and the snacks were good! Loved that I had wifi."
Cons: "Wifi kept shutting off and the channels on the TV were not working. The flight was delayed and we did not get off the plane until 20 minutes after landing due to air traffic."
Cons: "my entertainment screen was messed up, no sirius xm and video programs blacked out, plus brightness control graphic would not go off screen. Flight was late, again. Piece of used chewing gum was stuck under armrest handle."
Pros: "Everything was perfect."
Pros: "The crew was very pleasant the entire trip."
Cons: "The TV set in the Head rest did not work. The plane had some technical difficulty following the clearing from the gate at which point we sat on the Tarmac and then taxied back to the gate with a statement of it being up to 2 hours to repair the situation. We were compensated even with additional snacks or meals while siting on the plane. I was delayed on my travel going forward from MCO to further points in Florida."
Pros: "All went well even with the slight delay. Great crew. Smooth flight."
Cons: "Can't think of anything"
Cons: "Delays. Poor communication."
Pros: "Horrible storms kept us in the air for at least an hour past our scheduled landing time. And yet we experienced virtually no turbulence. The pilots did an excellent job of keeping us updated, kept things as smooth as possible with the bad weather and we had plenty of movies and games to choose"
Cons: "I was charged an extra $100 because my bag was 10lbs overweight. Where is this crazy fee communicated on their website? And why does it have to be so much? I didn't have a way to weigh our bag before we left. I had no idea it was so heavy - ridiculous price."
Cons: "Faster lines at check-in. More courteous security personnel"
Pros: "Delta app is awesome."
Cons: "Really nothing. They did a great job."
Pros: "Arrived on time"
Pros: "The food and the treatment"
Cons: "Crying baby"
Cons: "We were on the tarmac for almost 2 hours. It's probably LaGuardia but the experience was very bad."
Pros: "Everything went as smoothly as possible. Not a hiccup. Great price, great flight, great experience!"
Cons: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."
Pros: "Crew was very nice. Flight was smooth. Boarding process was good. On time."
Cons: "Plane was old. Not that comfortable. No entertainment on flight. Unable to connect to wifi. Snack options were not that good."
Cons: "Staff not attentive to customer needs. I asked for a blanket and the stewardess never came back to me."
Pros: "Made friends on the way to Maine!"
Pros: "Plane clean."
Cons: "Unorganized boarding at LGA."
Pros: "Clean plan and efficient boarding procedure."
Cons: "Horrible delay. Took off almost two hours post originally scheduled time."
Pros: "Delta is always running behind."
Pros: "The staff was was very accommodating to myself and my 19 month old daughter"
Pros: "New Plane - super roomy great selections of movies to watch for free on the TV!"
Cons: "My bag was damaged when I arrived at Orlando."
Pros: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Cons: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Cons: "Everything. Boarded, day on the runway for nearly 3 hours, and then cancelled. No hotel allowance and all hotels near LGA full."
Pros: "Felt like cattle in a tiny plane. Service took what felt like years. The only reason I didn't give it 1 star was that it arrived on time."
Cons: "Service and size of plane."
Pros: "Going to NY the boarding zones changed by the gate so you could see your time for boarding."
Cons: "Going back to Orlando the boarding zone did not change from 1 and I was the last person boarding. I am not a frequent flier so it was confusing to me."
Cons: "No complaints"
Pros: "The friendliness and helpfulness of flight attendants was outstanding"
Pros: "very nice airplane"
Pros: "I loved getting an email with my baggage claim number."
Cons: "The food was the same snack they give in the evening and afternoon, even though it was morning- pretzel, peanuts, or cookies."
Cons: "They lost my duffle bag, and when they found it, my bag was in a whole different state, and once I finally received my duffle bag my items were wet and damaged."
Pros: "First time flying DELTA and to New York City. Really liked flying into Marine Terminal for it's smallness and easiness to collect luggage and catch a taxi."
Cons: "My suitcase was damaged(torn through!)"
Pros: "we arrived earlier than the time listed"
Cons: "no entertainment"
Cons: "Over an hour late."
Cons: "On the run way for 1 hour in line to take off"
Cons: "Purchased these tickets over a month ago and I was never able to select my seats. I am a Delta frequent flier, and despite logging on and checking in, was told at the airport counter that I would be assigned a seat at the gate. Of course we were assigned to the last row of the antiquated MD 88, right next to one of the engines. As if the lack of reclining seats was bad enough, the engine noise and vibration was almost unbearable on the flight that was delayed one hour on the Tarmac. The crew was understanding and we did get to Orlando safely...a big plus."
Cons: "absurdly cramped seating."
Pros: "Everything, but especially upgraded seating due to delayed flight which caused us to miss layover flight."
Cons: "Lost time to destination (vacation) due to delayed flight then missing our layover flight. Upgraded to Comfort+ was appreciated but time lost was time lost."
Pros: "Arrived at destination 30 mins earlier than expected."
Cons: "Boarding was a little late and slow. But it smoothed itself out since we arrived at our destination 30 mins earlier than expected."
Pros: "Loved the plane, easy flight."
Cons: "I was very disappointed to see that I didn't get bulkhead seating. My service dog was squeezed into a small ball and I had nowhere to put my feet. I'm 5'10 and the men in front of me on bulkhead didn't have a service dog, nor were they taller than 5'6. But, there was an empty seat next to me thank god."
Pros: "The ride was so smooth and comfortable, great pilots and stewards."
Pros: "The Delta terminal at La Guardia was amazing I felt like I was back in Singapore , I had my choice of really good food ranging from Italian , German , Japanese and some American places all of which sounded good the prices were a bit expensive but that is just airports !"
Pros: "Friendly crew!"
Cons: "Didn't get to choose our seats!"
Pros: "On time"
Pros: "The cabin staff in the front of the plane was very attentive and accommodating."
Cons: "There was really nothing to complain about. The wait for takeoff was almost an hour, but that is an LGA problem, not a Delta problem."
Pros: "Entire staff was wonderful."
Cons: "Snack, refreshments disappointing. No tv or music access even more so."
Pros: "I liked the puntualty and the service in general."
Cons: "The food the bread was old and went."
Cons: "This agency is the worst. I paid for insurance and they scammed me. Never using it again."
Pros: "The fact that I was finally going home and could take a shower and change my clothes"
Pros: "Everything was ok"
Cons: "services was bad"
Pros: "Everything was generally very professional."
Cons: "Legroom tight."
Cons: "Cancelled for unknown mechanical issue."
Pros: "On time service."
Pros: "Seats weren’t too bad, the plane was clean, and the crew was nice."
Cons: "Our flight kept getting delayed due to paper work AFTER we boarded. There were also a lot of people on the plane and no social distancing."
Cons: "Being offered a cup of coffee would be nice"
Pros: "Courteous crew"
Pros: "The seating and leg room was comfortable."
Cons: "Since my ticket was "basic" I was put in the last boarding group and given a middle seat; my mother was also in a middle seat. Once boarded I noticed everyone around me was separated from their families--to the point where a baby was transferred 3 times over my head between the parents!"
Pros: "Crew was great!"
Cons: "Beat up baggage"
Pros: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"
Cons: "Great flight on time no issues"
Cons: "American has lost my bags multiple times and always has delays. They’re domestic planes are dirty and run down. Not a preferred airline for me."
Pros: "Nothing exceptional"
Pros: "Overall a good flight"
Cons: "The boarding at phl continues to be the stuff of nightmares. Get organized PHL!!"
Cons: "Boarding was poorly set up."
Pros: "It made for a interesting Christmas but not a very jolly one."
Cons: "The flight staff skipped my aile a few times on accident. The touchscreen didnt worl very well, they offed free headphones but my headphone jack was broke and all of the usb charger ports didnt work in my row there werent many new choices for entertainment. And the food was interesting I'll give it that."
Cons: "We arrived in Amsterdam at 9am, after traveling two hours to get there. We found out right away that there was a delay and chances of missing the connecting flight from Philadelphia to Orlando were great. We requested a different booking to insure travel to Orlando, which was denied. So the connecting flight was missed and after hours arrived in Orlando at midnight. Missed my ride and all car rentals were booked. All this caused a lot of anxiety and unnecessary stress. Very disappointing. And to add to it, the flight itself was horrible and there was no entertainment available for the entire flight."
Pros: "Having it finished without losing my luggage. Nothing else went right."
Cons: "Delay of one hour for missing crew member, delay of another hour sitting on runway waiting for revised takeoff queue, delay of another hour going back to gate due to equipment failure waiting in queue."
Pros: "The fact that the lady at the counter was able to change our seats and put us all together."
Cons: "the movie screen being so far away"
Pros: "Friendly people, seemingly short flight, as I slept part of the way. A lot quicker than driving from upstate New York."
Cons: "Again, hard to hear announcements, and I was unaware that non-alcoholic beverages were complimentary. Ride was a little rough, awakening me numerous times"
Cons: "It was a full flight, anyone in loading zones 7-9 were required to check their carry-on luggage. We were in loading zone 6, so not required and preferred not to due to our full day of air travel that would continue into a 3 hour car trip. My husband reached the gate, his ticket scanned, and let onto the plane. I walk up next, my ticket is scanned and then the personnel at the gate said in what I can only describe as the most disrespectful, inconsiderate, ill-tempered tone that he would need take my bag. He grabbed it out of my possession, shoved it into the luggage sizing rack and even though it did fit inside the lines, he said it was "too close" and would need to be checked. Not wanting to cause a scene and quite frankly speechless by this man's attitude, I did not object.. It was not until I was seated on the plane that I noticed more than a dozen items of luggage larger than mine and that the vast majority of people that had 3, 4, 5 carry on items when the maximum is 2: one personal item and one carry on luggage item. It was both the lack of respect and the lack of consistency that lead me to have an extremely "poor" boarding experience. Serious retraining needs to be completed and boarding attendants should not be able to harass airline passengers."
Pros: "There were charging outlets. Bravo!"
Cons: "They lost my baggage"
Pros: "Everything went smooth"
Pros: "Love the new entertainment on your own phone"
Cons: "Boarding took forever due to people's luggage in the overhead."
Cons: "Waiting on the tarmac to move to the gate for 30 minutes. NEVER AGAIN, I AM THROUGH!!!!"
Cons: "Delayed flight, attendants were rude and unhelpful."
Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"
Cons: "Same as previous response."
Pros: "Everyone was helpful and friendly. It was my first trip, and I would do it again."
Cons: "Had to spend 12 hrs in an airport because it was cancelled and was given no reason as to why. I won't fly with aa again"
Pros: "Everything was amazing"
Pros: "When we finally got home."
Cons: "3 1/2 hour delay on tarmac for mechanical problem. Finally switched planes. Another 2 hours waiting to take off. They promised food but didn't provide. They almost forgot to reload everyone's luggage."
Pros: "I like it! Thank you, kayak"
Pros: "The pilot was charming, and really hugged Mt. Rainier on the way in - Made for an incredible view in the moonlight!"
Pros: "Did not travel from Phillies to Minneapolis. Due to change in program."
Pros: "Terrible porque no pude viajar ayer"
Pros: "Got there on time"
Cons: "It was too cold"
Pros: "All if the gate staff & on board staff that I interacted with were very friendly & efficient."
Cons: "Very tight/small & crowded waiting area."
Pros: "On time"
Pros: "Engaged with customers no matter the seat preference"
Cons: "Boarding system not good !"
Cons: "Always delayed"
Cons: "Boarded an hour late"
Cons: "Lack of personal attention, customer service was horrible, and the in flight stewardess look at the two people to my right offered them drinks and kept walking did not even acknowledge me"
Pros: "love united"
Cons: "everything else"
Pros: "Not sure!"
Cons: "Crew service"
Cons: "Uncomfortable seating"
Pros: "On time departure and arrivial"
Cons: "I reserved a window seat and I had a middle seat."
Pros: "Friendly staff. Flight was on time for departure and arrived 5 minutes early."
Cons: "No complaints"
Pros: "No baggage fees. No seat fees. It was almost the same price to fly first class."
Pros: "-Complimentary Snack and beverage -Can pick your seats when booking -Changing Tables in restrooms -Entertainment options -Early boarding for families with small children"
Cons: "-Free Soda but charged for water -Had confirmed seats but then our party with 2 toddlers got split up -Semi convenient( rather small could hardly fit a 1 year old) changing table but then flight attendants threw a fit when a stinky diaper was changed in there. -Had to have special programs on device to even play anything, thought I had everything on for return flight to watch movies but nope still needed something extra Wifi only works for United App and Website -Waiting in the shorter line to preboard with our 2 toddlers only to be cut off by a Global Travel Program(?) family with 15+ people"
Pros: "The crew were very kind and attentive without being overbearing. They were helpful."
Cons: "I did not like how my boarding pass for a ticket I had paid for long in advance had a 'see us' note about my seating. The counter attendent waltzed in after boarding had already started and treated the issue like it was a joke. I ended up seated in between two hot messes of people which made the flight seriously uncomfortable, there were no other options supposedly for me. There weren't even options for me to pay the outrageous pick a seat option when I was doing my preflight check in 24 hours in advance."
Pros: "Loved the movies"
Cons: "The flight was delayed two hours because of the arrival of the plane"
Pros: "Seat to myself"
Cons: "Lil bumpy but there were a lot of clouds"
Cons: "That the flight was late because the problen with the air condition and that cost me more money"
Pros: "Crew did the best they could with the cards that were dealt."
Cons: "Delay the flight next time instead of trapping a completely sold out plane on board with very little ac if any at the gate. Totally could have been avoided with some forethought. Kind of surprised at how this was handled in an industry that is attempting to avoid passenger incidents etc."
Pros: "See above"
Cons: "See above"
Cons: "Long waiting to take off other than that good"
Cons: "I was pretty upset that I had to go down to baggage claim to get my bag which didn't show up along with any of the other passengers bags for about 35 to 40 minutes. The person who was designated to pick me up was none too happy"
Pros: "Not much, although I was flying First Class, I waited 4 1/2 hours in a wheelchair at the gate, because of a delay. I believe I could've spent that time in the United Lounge, but noone offered to take me there."
Pros: "Everything went as it should. Very happy."
Pros: "i like that the pilot got us there on time, after a 30 minute delay. over a missing catering truck. on a flight this short, i could understand if you could just leaving without it. maybe offer free wifi as a comsolation. but i just wanna arrive on time."
Cons: "the whole delay over a catering truck. who cares if i cant get a coke or a cookie? just skip it. i get that you as a company, want the chance to upsell. but if its cutting into my time, im not gonna patronize you in the future. luckily the pilot made up the time in the air. but if i missed my shuttle over your mistake, id be more upset."
Pros: "No complaints"
Pros: "After being so delayed, movies were free."
Cons: "We were delayed over 3 hours. I don't think I've ever flown with United and not been delayed. Plus they never offered us food on the flight, only whatever was complimentary. Just not a great experience."
Pros: "flight was excellent"
Cons: "Monitor kept running commercials and a show i couldn't hear very annoying"
Pros: "United Airlines has newer planes with much more leg room which makes for a more comfortable flight. The cabin has better pressure also."
Pros: "Plenty of leg room!"
Cons: "Delayed because there was no crew to fly the plane switched gates 6 different time other than that everything was good"
Pros: "See above notes !!!"
Pros: "Smoothly and on time"
Pros: "Just the boarding was ok"
Cons: "This was a horrible experience I hope I never use this airline again."
Cons: "Fine until the unexpected stop but has to be done"
Pros: "Very respectful and loved all the smiling facez"
Cons: "The seat padding on the headrest... Very uncomfortable for those who have neck problems."
Cons: "When about to get on plane, carry on taken to checked bags; 5 people already on plane were required to come back off and check bags. I begged not to have to check because I was flying to Nicaragua and was worried my only bag would get lost. I was right -- it did not arrive in Nicaragua until the next day. We sat on runway for 45 minutes before departure so United could fix BOTH sets of the plane's wings lights. Why did they not discover that at any time BEFORE we all boarded or while we were boarding -- NOT first when deciding to pull away from gate. Delay caused many to miss connections."
Pros: "Smiling faces, packed plane, good atmosphere... I slept all the way."
Pros: "Flights were on time."
Cons: "Too many gate changes."
Pros: "Very nice and organized."
Cons: "Was not anything."
Cons: "I paid for extra to sit in a certain area and it was not honored."
Pros: "Everything was on time and went really smoothly."
Pros: "Again everyone made it a great experience answering questions and showing us everything we needed to know to make us at ease and have a great experience"
Pros: "Everything ran as scheduled."
Pros: "Pricing & quickness"
Pros: "Excellent service, staff were great."
Cons: "Young children screaming in my ear & kicking my seat. Then my luggage didn't show up at baggage claim."
Pros: "Staff was friendly, boarding was smooth."
Pros: "Seat was spacious"
Pros: "Everything was GREAT everyone was nice we all boarded quickly took off and landed on time safe and sound"
Cons: "Same as first flight"
Pros: "Friendly crew. On time departure"
Cons: "Bit cramped"
Cons: "I wish that Frontier flew out of CAK, instead of Cleveland."
Pros: "And it was cheap"
Pros: "Nothing really."
Cons: "Same thing very uncomfortable no food given entertainment etc..."
Cons: "One of our suitcases was damaged and will have to be replaced. It appeared to have fallen off the cart. Zippers broken, suitcase bent and all scratched up. Had to wait at baggage claim for almost an hour."
Cons: "It took over an hour to retrieve checked luggage."
Cons: "They lost my bags"
Cons: "Delayed and uncomfortable. Never want to use this airline again."
Cons: "Took forever to get luggage off plane, then, my luggage wasn't there. They told me it didn't make it and they'd deliver. 20 min later, after I already waited an hour and a half since getting off the plane and had left she calls me and says its here and she'd be waiting on curb with my bag. She wasn't and when I got there she looked at me she had never seen me before. They've got complete morons working for them. Also in the luggage office they leave people's bags unattended so someone could easily steal. Wouldn't trust them with my stuff ever again."
Pros: "Nice crew"
Cons: "Delayed, tight , uncomfortable"
Cons: "Spent the whole flight listening to the front flight attendants complain loudly and publicly about one of the rear flight attendants. I understand someone was doing something wrong, but it was like watching a very dull and petty soap opera"
Cons: "The crew was really annoying and tedious!"
Cons: "Late boarding and take off.... lost 40 min"
Pros: "Speedy boarding and on time departure"
Cons: "No complimentary snacks or drinks."
Cons: "No wifi"
Pros: "Great flight. Professional staff."
Pros: "Take off and landing was good. Flights attendants were very friendly"
Cons: "You had to buy your own snacks"
Cons: "Seats are horrible, no entertainment at all, no food or drinks only water in a cup , rude staff!!"
Cons: "Kid vomit"
Cons: "Only 1 carry on allowed ( purse counts!)."
Pros: "The flight"
Cons: "It's been a man hour and 45 minutes and my luggage (as well as many other passengers) has not come out the baggage claim. The loud speaker has asked for a frontier baggage rep to come but nobody is here. I am missing my carpool to my second destination in florida and have to cancel/forfeit my return ticket. This is very disappointing and not the service one should expect."
Pros: "Took off on time"
Pros: "Courteous staff and easy boarding on he brand new plane!"
Cons: "You have to pay for any food or drink on the plane."
Pros: "Boarding was organized. The plane was clean. Staff were courteous."
Pros: "Courteous and fast service"
Cons: "I was unable to get nt seat on line, as a person with anxiety when flying this eases I had to check in at counter carrying that anxiety and that's not good for overall experience. Then I got hit with a charge to either carry on or check in travel bag ."
Pros: "Nice crew"
Cons: "Delayed over 3 hours and I was informed of this 1 hour before it was scheduled to depart"
Pros: "Not one thing"
Pros: "The landing. It was very smooth on the touch down."
Cons: "We got to pick up our luggage it took forever. Then it stopped, and the flight that came way after our arrival started to get there luggage and over 240 passengers from our flight was standing looking at a stopped luggage at our location."
Pros: "Not much."
Cons: "My baggage round trip cost more than my ticket. No where on booking did it say this. Very misleading. The bathrooms on both flights were very dirty and our return flight had no hand soap and urine all over the seat. I was first one to use restroom after take off and it was so bad. So it was never cleaned from flight before. Gross."
Pros: "Fast boarding."
Cons: "You think you're getting a good deal when you purchase the ticket, but once you check in you have to pay for checking or carrying on one or more suitcases there and back."
Pros: "Didn't buy any food and there was no entertainment so can't score those items. Was goid short flight and actually arrived a few minutes early both there and back."
Cons: "Didn't really dislike anything"
Pros: "I got a reservation with another airline for that same day about 1:00 P.M,my goal was to get to Orlando by 10 AM for a special reason.I canceled it to go with frontier.in the morning.they hold me hostage for over 2 1/2 hrs in the air craft and back to the gate . After about 1:00 hr back to the air craft for over one hour then the flight lift up to Orlando, I missed my appointment that was very desapointed with frontier Air line."
Cons: "Nothing , frontier did not meet my goal . It costed, me so much stress ,because I did not make to Orlando on time.Frontier did not offer any compensation for all that happened."
Pros: "Absolutely nothing"
Cons: "Delays, ridiculous bag fees and restrictions. You won't even get a free beverage. They charge for everything!!!"
Pros: "Nice flight. Perfect landing"
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."
Cons: "My flight had been delayed for like 5 hours and there was no reason for that delay tho. It ruined my plan totally. I don't recommend flying with frontier."
Cons: "Charged me $200 for name change that I did not nerd"
Pros: "I had a baggage that met the online specifications- 14X8 but they still charged me $60 because it was not a "personal bag" -- they kept referring to it as a carryon."
Pros: "Crew was nice"
Cons: "Paying for beverages and the amount to check a bag and s carry on is redicoulous"
Pros: "The employees were all fantastic, very friendly and helpful"
Cons: "Would like wifi."
Pros: "Low cost tickets"
Cons: "High cost for luggage"
Pros: "The lady who checked me in, in Orlando, was awesome. She really seemed to care about my needs. She should get 5 stars!"
Cons: "We were suppose to take off from gate 12 at 7:55pm. They changed it to gate 13, & we didn't take off until almost 10:30pm. NO explanation was given!!"
Cons: "The hassle with my bag"
Cons: "The website was difficult to navigate around, redundancies, and not easily Checking in My colleague and I did everything at the same time and our pricing per seat was different"
Pros: "Low fare"
Cons: "High baggage costs for checked AND CARRY-ON bags, add on fees for everything, seats don't recline. I'll use a full service airline next trip. I will say the aircraft were new and clean and, they were very accommodating about a legal handgun in my checked baggage."
Pros: "A flight attendant didn't let me stand near the restroom, but she called me back when the restroom is free,and was fair to me even though other people tried to get in line in front of me."
Cons: "The carpet in the airplane needed to be vacuumed. We had to sit on the runway for a long time, and then we finally took off and the take off was pretty rocky. It would have been nice if we could've gotten more communication About why we were delayed for so long. It also would've been nice if the pilot would have explained why we had so much turbulence. It would have been nice to see the pilot too. Plus this fasten your seatbelt sign was on for a very long time because a taxiing for a long time and then waiting to get to cruising altitude, so it would have been nice to have a estimated time of when that sign would have been off. I was dying to use the restroom for over an hour."
Pros: "The crew were ok"
Cons: "Boarding , no entertainment , no food on a flight through lunch time , seats don't recline .. HORRIBLE !!, never told me the charge to check in bags ahead of time .."
Cons: "Charging ridiculous amounts for a carryon...60 dollars is ridiculous! Never again."
Cons: "The flight was delayed over an hour, which happens but part of the reason was because the flight got overbooked... The staff taking care of boarding was rude. Carry on charges are a bit extreme."
Airlines flying to New Smyrna Beach have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to New Smyrna Beach
Masks required on board, masks provided on flights to New Smyrna Beach
Social distancing seating
Middle seats unavailable to book on flights to New Smyrna Beach
Testing for antibodies, testing for symptoms for flights to New Smyrna Beach
Waiving of change fees. Search flexible flights to New Smyrna Beach