Find Deals on Flights from Philadelphia to Orlando (PHL - MCO)

Internet was terrible - overpriced and slow

I wasn't feeling well and got up to go to the restroom. A rather large male flight attendant was sitting in a jump seat in the back of the plane. His legs were stretched out and I couldn't get past him so I said excuse me, I need to go to the restroom. Even though there was a vacant restroom less than 10 feet away, he said there's a rest room in the front by that red light. He did not move his legs.

Base price. Plane seemed newer and was clean.

Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely.

Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate.

Went smooth and without delays

Seat was very comfortable

No food to buy

On board crew were nice and lounge staff were great.

Otherwise, terrible customer service at check in and boarding. First AA flight in years and will likely be the last.

I wasn't able to check in on my app which had me frustrated when I arrived at the airport. Upon speaking to the agent at the desk she gave me a complimentary upgrade to first class. Such great service, I was thoroughly pleased!

Flights a few hours late, and then the time to turn for the better, and asked the staff, they actually said that I would like to wait, this flight service is really too bad.

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

We got to destination 30 mins ahead of time.

No leg room and the seats don't recline. No free snacks or drinks. Not even water.

Nothing

Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again.

This was our first time flying with frontier. We were greeted at the bag check with the sweetest ticketing agent we've ever had in 35 years of flying (someone said she got employee of the month and I would highly agree) everyone we encountered after that said hello and was very friendly. Were we on another planet? hats off to frontier airlines for excellent customer service! You should train all the other airlines! I liked the vinyl seats because they can be wiped and cleaned but they could have been a little more comfortable. Other than that We will definitely fly with Frontier again!

Could have had tv but it was a short flight.

The price

There is barely any room to sit, very uncomfortable

Departure and arrival right on time awesome

Flight crew is nice.

I'm a small to average sized woman and I had no room to move. It's the only airline that goes from Atlanta to Atlanic City so I have no choice. Oh and the 2 hour delay was aweful too. I understand these things happen but I never expect that in May.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Lack of personal attention, customer service was horrible, and the in flight stewardess look at the two people to my right offered them drinks and kept walking did not even acknowledge me

Engaged with customers no matter the seat preference

Boarding system not good !

Fees for everything (including beverages and carry-ons...)

I like the ease of boarding and nit standing confused.

the flight did not offer any snacks

Attendents were funny

People slamming seats crowded, disrespectful, loud $55 baggage fre is robbery

Crew was very nice and polite. And fight was good.

With Spirit you pretty much know what to expect.

The flight went well but overall I was not pleased with Spirit and do not plan on using them anymore!

I had to pay for my luggage which I'm use to carry on being free and the flight was delayed twice!! First they told me 12 and then it was 1

Friendly, funny flight attendants

Expensive drinks