Find Cheap Flights from Philadelphia to Orlando (PHL - MCO)

Base price. Plane seemed newer and was clean.

Staff was a bit rude. Tray table was comically small though with absolutely no complimentary food or drink I suppose it doesn't matter. Extremely thin padding on seats making them quite uncomfortable. While the base fee is low, once you factor in all of the fees for check bags, carry on bags, snacks or a drink while on-board, and paying to guarantee you have seats together, you might as well just fly Southwest because Frontier will likely be no cheaper or just barely.

Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate.

P

People have been trapped in the terror of airport experience perience. From security to car rentals and flights. A sincere hello and gratitude for people whi decided to fly with you could be better. Flight attendants did not smile much. You can change this and attempt to make the experience change and remove the, "i just have to deal with this crap" taste out of people mouth. We need to make a wowing experience occur.

People flying on the flight seem like they have never flown before. A woman actually got up during take off to use the restroom. Very little to no leg room. Flight attendants looked like you were putting the out if asked for anything. And the fact that it cost me $55 to carry on my own bag is outrageous. Never will I fly spirit again.

Internet was terrible - overpriced and slow

I wasn't feeling well and got up to go to the restroom. A rather large male flight attendant was sitting in a jump seat in the back of the plane. His legs were stretched out and I couldn't get past him so I said excuse me, I need to go to the restroom. Even though there was a vacant restroom less than 10 feet away, he said there's a rest room in the front by that red light. He did not move his legs.

We got to destination 30 mins ahead of time.

No leg room and the seats don't recline. No free snacks or drinks. Not even water.

Nothing

Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again.

We left early and arrived about 20 minutes early

Very uncomfortable seats

Weather is fine here, but a delay in a different city turned into 4 hours of waiting. The $10 voucher really made me feel better though! Total disorganization, it all stemmed from a delayed flight 5 days ago that snowballed into this. Crazy, only fly these guys if you have no other choice.

Kid vomit

This was our first time flying with frontier. We were greeted at the bag check with the sweetest ticketing agent we've ever had in 35 years of flying (someone said she got employee of the month and I would highly agree) everyone we encountered after that said hello and was very friendly. Were we on another planet? hats off to frontier airlines for excellent customer service! You should train all the other airlines! I liked the vinyl seats because they can be wiped and cleaned but they could have been a little more comfortable. Other than that We will definitely fly with Frontier again!

Could have had tv but it was a short flight.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

The seats were comfortable

My sister and I and another passenger (not with us) came to the gate at 10:00am and our flight was at 10:15am. When we walked up there was a woman and a stroller just going through the gate doors but when we got to them the attendant said that we were too late and missed the plane. She said we needed to be there 10-15 minutes before departure time. The other woman showed her a phone with the time on it and said it's only 10:00am now and there was no page with names or last calls. And a woman just went through. The woman told us it didn't matter, they couldn't take us and sent us back downstairs to get a new ticket. My sister and I were at the coffee shop about 100 yards from the gate and if we would have heard our names being called or a last call for the plane, we wouldn't have gotten coffee! We had to go back downstairs to get another ticket, the plane they put us on was boarding right then and they told us they would have someone walk us through TSA but after we finished with the tickets they told us to go up and someone would meet us there...no one did. Thankfully the TSA guy remembered us and let us through the front of the line. When we got to our gate the woman there reminded people that if they were going to the bathroom or getting anything to make sure they were back 10-15 minutes before the plane was scheduled to depart. That flight was delayed 20 minutes anyways. I will never, ever, use Spirit again.

The boarding process was fast and organized, departure was good. The crew is helpful and friendly. The plane is clean.

Food purchase very expensive,no free snacks o r water, no entertainment (music).

Easy boarding, no fuss. Crew seemed nice. I did not opt for any food or drink because I figured I would have to pay.

Nothing specifically but if you don't know what you're dealing with with Spirit, I feel like you can get nickeld and dimed on everything.

For the duration of my trip this was a great cost efficient flight

My flight back was delayed by like 3 hours. I understand things are pushed back at times but I wish I had a solid way to know it was set back so that I didn't have to wait 3 additional hours

On board crew were nice and lounge staff were great.

Otherwise, terrible customer service at check in and boarding. First AA flight in years and will likely be the last.

I wasn't able to check in on my app which had me frustrated when I arrived at the airport. Upon speaking to the agent at the desk she gave me a complimentary upgrade to first class. Such great service, I was thoroughly pleased!