Cons: "Spent the whole flight listening to the front flight attendants complain loudly and publicly about one of the rear flight attendants. I understand someone was doing something wrong, but it was like watching a very dull and petty soap opera"
Pros: "I arrived safely. The crew was very friendly and helped to. All my husband who was scared as this was his first time flying."
Cons: "The agent who checked me in was extremely unprofessional. I felt like she was envious that I was going on a vacation and she had to work. She tried to make my experience a living hell. I personally think she should be fired. She does not enjoy what she is doing. She joyfully told me that it costs $40 to carry my luggage and after I informed her that I saw it online for less she informed me that I should have bought it online. She then stuck me all the way in the last row of the plane. I am 5'9". My husband is 6'2" and over 300 pounds. Those seats have the least leg room. It was pure torture. The flight crew in the back help my poor husband by using humor to help him."
Cons: "The fact that you charged $60 for carry over on. Why would I fly with this airline again when at least on most other airlines I don't pay for carry on?"
Pros: "I thought the crew was very nice, seats were comfortable although many may not agree. There is more legroom since the chairs are thinner and lighter."
Cons: "Didn't realize there was a carry-on fee which is my own fault but will cost you minimum of 70 round trip. It is hard Tom figure it out in their site however. For that cost they should at least have wifi on the plane which they do not."
Pros: "Frontier has been great so far. The walkway seems more narrow than other airlines but that must help with comfort / legroom in the seats. For the price, I will definitely be using Frontier for quick trips again!"
Cons: "I didn't like a 3.5 hour delay but I don't fault Frontier for that. I can't think of any particular Frontier thing I disliked. The engine / plane sounded very loud, not really sure what that was all about."
Pros: "The flight"
Cons: "It's been a man hour and 45 minutes and my luggage (as well as many other passengers) has not come out the baggage claim. The loud speaker has asked for a frontier baggage rep to come but nobody is here. I am missing my carpool to my second destination in florida and have to cancel/forfeit my return ticket. This is very disappointing and not the service one should expect."
Cons: "The seats couldn't recline plus they were very uncomfortable to be in."
Pros: "Courteous staff and easy boarding on he brand new plane!"
Cons: "You have to pay for any food or drink on the plane."
Pros: "Boarding and getting off the plane was very smooth. Also the pilot did a great job with take off and landing was so smooth I was impressed."
Cons: "I didn't like that they didn't offer any snacks or drinks other than water complimentary. I mean a soft drink shouldn't run someone four dollars after paying for a ticket. Other than that it was a nice flight."
Cons: "Did not realize they charged $45 for each carry-on and how hard (no padding at all) the seats were. For the extra $190 I spent, I would have rather flown AA or any other airline that is not a discount airline. Lesson learned"
Cons: "Took every precaution. Very courteous. Smooth flight even arrived a bit early. Over all Excellent trip."
Pros: "Good crew"
Cons: "A little padding in the seats would nice, and maybe a free cup of water to maker for the 45 minute delay."
Pros: "Ticket price."
Cons: "Customer service is horrendous. Unable to check in online. Unable to reach a customer service rep for help via text or phone. Couldn’t pick a seat because I couldn’t check in online, got stuck in a middle seat. Seats are horribly uncomfortable."
Cons: "Hire people who aren’t condescending and stop nickel and diming people."
Pros: "The crew was nice and the boarding process was simple."
Cons: "Offering complimentary snack and a drink would have made it the best."
Cons: "The fact that they make you purchase seats AND pay for baggage is crazy. Also not allowing the seats to recline at all and making them extremely small, makes for a very uncomfortable flight."
Cons: "We sat on the plane for a (scheduled) hour before take-off. What gives?!"
Pros: "The process from check-in to baggage claim was very organized and attentive to needs."
Cons: "There was no WiFi avalivle, no in flight movies, the seats were uncomfortable and did not recline, and they did not offer any complimentary drinks/snacks. Not even the water was free. Ththey also made you pay for small carry on’s."
Pros: "On time"
Cons: "After self tagging my luggage, the bag drop line was too slow. The price as viewed in kayak for Spirit is deceiving. Once you pay for all the add ones, bag charges , seat charges, it’s NO cheaper than any airline. But the leg room and no recliner seats sure are less comfortable."
Pros: "Everyone was nice"
Cons: "The customer service was very respectful answer all of my question and was kind."