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Cons: Better communication about the constant delays

Pros: Seat was comfortable with plenty of legroom. Crew were extremely friendly and accommodating. Flight was a little late leaving but made up list time and arrived on time.

Cons: Seats were too narrow, not enough restrooms.

Cons: All I have to say is 2 HOURS LATE!

Pros: Free upgrade to business class

Cons: Nothing

Pros: Getting home.

Cons: It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor

Pros: Crew was amazing but the seats were small and had very little leg room

Cons: Food service and beverages were mediocre at best

Pros: Airplanes, entertainment, boarding, check in

Cons: Food, conections

Cons: The changes of time and gates were disturbing.

Cons: My luggage is missing. It would be better if it was not missing

Pros: We arrived safely

Cons: Late take off with no explanation No on board entertainment Other isle we sat in was even more cramped than the others.

Pros: Getting home.

Cons: It was an older airplane. For a long flight from Montreal to San Francisco, a plane with more room would be more humane. People were lined up for the bathrooms most of the trip since could not use the small first class bathroom. If one wanted a meal, it was one you had to pay for. Broken monitor

Pros: Crew onboard was fine

Cons: Flight delay with min amount of explanation

Pros: Free upgrade to business class

Cons: Nothing

Pros: United crew

Cons: Weather. Maybe toss us free WiFi for making us sit on the tarmac for nearly 2 hours

Pros: first flight was cancelled: second flight was 4 hours late so I did not get on it because I would miss connections and any later flight would put into Kiev at 1 AM... thus 3 nights with no sleep. I then cancelled.

Cons: first cancellation was understandable but everything after that was a fiasco including waiting 11 hours in Customer Service line to rebook cancelled flight.

Pros: Food was excellent, seating was comfortable and entertainment choices were good.

Cons: Boarding could have been more organized. It seemed to have been a little chaotic.

Cons: The cabin was so hot it was miserable!

Pros: Decent crew

Cons: Seat pitch and comfort. Food utensils VERY flimsy

Pros: Free snacks and water while we waited for delayed flight. Not the best snacks, but better than nothing

Cons: Flight delayed 2+ hours

Pros: Cabin was not cold

Cons: Respect passenger seat selection - we were downgraded from economy plus to economy with non reclining seats! Flight crew rude - referring to passengers as “bodies”!!! Entertainment system not working. Internet does not work on most of the flight!!