$164 Find cheap flights to San Lorenzo

The seats had plenty of leg room and the staff were very nice.

Copa performed as expected for the amount of money I was willing to spend for the flight; it wasn’t exceptional but it was not bad in any way either. The crew was good; friendly and straightforward. The food was airplane food, so no expectations there and the entertainment was lacking but that was my fault for owning an IPhone with a charging port that’s not compatible with the rest of the world. I’d fly Copa again.

Left my bags in origin city on a business class ticket , spent about 2-3 days in the same clothes plus the flight .

the planes are not modern there are no phone chargers

As usual, the flight with normal legroom was not very comfortable, but the second flight was much better because we had paid for extra legroom. It was very nice to check our bags without an extra fee.

LOCKED MY BAG WITHOUT CONSENT. Had to have my zippers cut upon arrival in Costa Rica.

Airline lost my luggage and after 20 days it has not been returned nor refunded any money.

TAM is a real disappointment. We had to jump on a crowded bus for a 6am flight - although there were at least 15 available fingers that could have been used by our plane. Then, we were placed on row 30 - the last row of the plane, despite having purchased the tickets a long time ago and being TAM gold plus members. Note: worse seats on the plane. Great way of rewarding your frequent flyers TAM ! I now remember why I stoped flying internationally with TAM and moved to American, United, Swiss, Lufthansa and BA. TAM has no respect for its customers.

Everything was as you would expect in coach - fine. Flight was close to on time.

It’s been some time since I saw the plane and the cabin that old and worn out.

No air in the middle rows. Had a hard time breathing. Was dying of heat.

Flight was great Customer service was questionable until we found someone at checkin to help us. One young lady took all our passports disappeared for 15 minutes, came back with nothing done, handed to someone else and left for lunch. Very complacent. Baggage was very expensive until we went to the service counter and a separate person helped us. Even with platinum status they wouldn’t allow free bags. We will continue to fly Delta as our preferred carrier but will avoid checking in with Latam. Dr. Armand Radke

Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad

Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.

It was a good experience, the flight was a little too long & the food was ok

Liked check in process To improve: food and beverages. Not second round was offered and meal had no salad.

Very bad organization to accommodate over compartment inside the main cabin. Crew was not helpful at all!

Very bad. Boarding was a caos and pick up luggage took more than an hour. There was no entertainment on board.

La aeronave estaba averiada, 4 horas adentro con diferentes problemas técnicos pero igual querían volar.

They are a mess. It appears they hired a third party to staff their check in desk and simply did not train them. I will avoid flying with them in the future. It took 50 minutes for them to check in 3 parties on front of us. On the way back. It took just under one hour for our luggage to show up...

The plane was fine and the crew was very nice. Even though we bought our tickets eight months in advance and had seats reserved, they changed our seats. Instead of being in seats 7E and 7F, we were separated and put in two middle seats away from each other. When checking in, the attendant put us in an exit row together, but 10 rows back from where we had reserved. But you have to be younger than 60 to be in an exit row. So when everyone else boarded we were moved to last row 33, right next to bathrooms.

Fiquei de pé um tempão para embarcar. Apesar de ser grupo 1 e ter prioridade e cadeira premium.Ficamos retidoa e os outros grupos entraram antes... Vai entender este método uruguaio de embarque. Voo sem internet e tv. Voo em aviões mais velhos da gol que tem esta facilodade. Economia??? Pior foi o desembarque. De ônibus e vários fingers libres, vai entender

Alimentação mto escassa. Pelo menos deveria dar a opção de comprar e o Wi-Fi pago.

A Gol precisa aprender comfazer desembarque. Está anos luz atrás em organização. Os comissários são muito atrapalhados.

Os passageiros ainda não estão habituados a respeitar o embarque por grupos, que é a melhor maneira de embarque, na minha opinião. Então faltou pulso para impor a regra de embarque e desembarque às pessoas.

Kiwi service was terrible they actually didnt make the reservation and their system showed that the reservation eas complete so I had to buy a ticket in the front desk at the moment at and exorbitant price.

Ok, but these people don’t give you nothing no snack no water

No water for a 5 hour flight entertainment not working seats with little room for knees when person in front of me reclined kept bumping my knees.

I don't think anyone actually reads these comments, so I won't spend much time on this submission. If you want to talk, you know how to reach me. The D/FW manager of Avianca (self-identified), Juan Calderon, insisted I buy an onward ticket from San Salvador even though I have diplomatic status in El Salvador and live here. It cost me $1,393 and Mr Calderon would not let me make the ticked flexible so I could get a refund. He went out of his way to be rude to me. He gave me seat 32K -- windowless window seat in the last row and did not offer to let me upgrade even though there were plenty of seats. I have flown well over a million miles in my life and this is the worst experience I have ever had. I would like a refund on the ticket I was forced to buy. Just awful!

This is the Spirit of Latino travel. And don’t even get me started on customer service.

Awful. I checked in online and there was no option to pay for baggage, at the airport when I checked in my baggage was received and Iwas not charged. When I got to LA during the boarding process I was told I didn't pay for baggage, the crew resolved I was let in the plane. When I got to my final destination my baggage was not there. It took me two days to receive my baggage. Bad service ever!

There was no food or drink service, couldn’t even get a glass of water for free. It was a long and expensive flight to not offer food or beverage on the plane.

It is better at the jfk than my home country. It was very easy and everything was on time.

There is no food. There is no in-inflight entertainment. The seats are cardboard. The airline is a living hellscape.

My experience was amazing! They helped my elderly mother board on early through a wheelchair and were accommodating to have us sit together since our seats were in different locations. When landing at the airport in GUA they were very helpful with full of hospitality.

No complimentary snacks food, beverage (not even water), pillow and blanket on a 6 hours long flight (including economy comfort). A low form of nickeling an diming. Lost a recurring passanger over a soda. Avianca never again.

Nothing they cancelled my connection and couldn't get me on a flight for 3 more days

Was 4 1/2 hours delayed. No food options, poor entertainment and cramped seats made worse by people in front reclining while we could not as in back row.

The baggage handlers broke the handle on my bag that they put under the plane that I checked on the jetway. They traded it out for a less quality bag in Tulsa. But, they said they would try to fix it. Bologna! There was no fixing that bag handle. Someone didn’t care how they treated the bag.

Frankfurt airport is the worst. Passengers are forced to use stairs to get to the terminal or catch a shuttle. Very inconvenient for passengers who are ambulatory challenged or have physical handicaps.

The entertainment wasn’t playing in the app or online.

Lady was a bit rude during boarding and I was being nice to her.

Why does it have to be painful to fly long distances?

It is a modern tragedy that any airline expects you to travel for 14 hours in such discomfort and that the only way to add comfort is exorbitant prices. I was in pain by the time we landed. Shameful.

Original plane sidelined. Had to wait an hour for replacement.

Crew was very cooperative and professional. Passenger's first checked in bag should be free.