Pros: "No entertainment on the plane and plane was very small..."
Cons: "Explain flight situations better.."
Pros: "Crew was very friendly and took good care of the passengers"
Cons: "Better space. Better service. Terrible directions"
Pros: "Flight was smooth and short"
Cons: "The entertainment system kept resetting over and over throughout the flight. And drinks were served late in a not so comfortable temperature cabin. But everything else was ok"
Cons: "Always seem to be delayed"
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Pros: "Almost 3 hours of delayed"
Pros: "Good flight as always with Delta. Sat in economy comfort, so of course the seats was comfortable. Flight Attendants were great."
Cons: "B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3."
Cons: "The coffee could’ve tasted better."
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Pros: "Entertaining crew"
Cons: "On time arrival (we were late)."
Pros: "All was good"
Cons: "All was good"
Pros: "Departed on time. Very courteous crew."
Cons: "staff wasn't very friendly"
Cons: "Very uncomfortable seating"
Cons: "The baggage drop attendant was very unhelpful when I asked if she could help me sort out an issue (when I checked in online for the second leg of my trip, i paid for my bag then but they wanted me to pay again for my first flight) and just dismissed me and said she couldn't help, making me pay again for my bag. First time I've ever had an unpleasant experience with Delta."
Pros: "It was too cold on the flight. I asked for a blanket and luckily the stewardess had one. However, before giving it to me, she told me it was the only one on the flight!"
Pros: "Nice flight attendants"
Pros: "Great service by crew!"
Cons: "Took too long to get on board."
Cons: "Separated from my wife even with pre-assigned seats. And One of the stewardess would not take my banana peel and has asked me to dump it into lavatory trash myself. She did not want to handle banana peel without a glove."
Pros: "The seats."
Cons: "In typical Delta fashion they boarded, deplane, board it again and then beat the plane. Blamed it on weather even though a full maintenance crew was beneath the plane in the entire time and, for the coup de gras moved a new flight an hour later 30 gate down. Classic Delta hopefully they'll be out of business in a year"
Pros: "Quick service, good information."
Cons: "Not applicable, it was a good flight."
Pros: "Great service."
Cons: "No power outlets. No WiFi. Limited movie selection."
Pros: "They were comprehensive and tried to move fast"
Cons: "Delayed flight because they didn’t had the crew ready"
Pros: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Cons: "The vegan meal was not good"
Pros: "1. Great movie selection 2. Healthy food option 3. Craft beer was appreciated 4. Friendly crew"
Cons: "1. Wifi didn't work"
Pros: "Special staff great pilots snacks free movies safety"
Cons: "Everything was great"
Cons: "Sat on the plane on the tarmac for over an hour in the cold..."
Pros: "Arriving to the destination"
Pros: "Flight attendants were super."
Cons: "Delta is just another cattle car"
Pros: "very short flight, flight was comfortable"
Cons: "Plane was small so carry on space was at a premium, but everything fit"
Pros: "It's Delta so I got miles"
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in. Look for a flight with first class or a bigger plane, they have them"
Pros: "The entertainment options and noticing the little touches that Delta is making to improve the brand and experience."
Cons: "Seems like there are legacy "attitude" issues with the crew. I sat on the aisle yesterday, and SEVERAL times I was bumped, quite rudely, by passing crew. In one instance, as they passed to pick up trash, they took two of my three items. They started walking on, and I tapped them as they passed to pick up the third. She brusquely turned and said: don't touch me to get my attention. No please; quite rude, and unnecessary."
Pros: "Nothing I can think"
Cons: "The seats selection"
Cons: "NO ENTERTAINMENT no snacks on the second flight after an hr 24 layover AND 52 minutes delay, seat near the bathroom which smelled horrible"
Cons: "The flight was delayed an hour and a half."
Pros: "Nice crew. Clean cabin."
Cons: "My outlet didn't work and it made it impossible to make the most of the internet I purchased."
Cons: "There was a loud ringing sound at boarding & it continued through the flight. Very annoying. Hurtful to my ears."
Pros: "The infotainment screen on back of headrests."
Pros: "What I liked: Sky Priority privilege came with separate luggage check-in queues and early boarding"
Cons: "What I disliked: Seats were too small No beverages or snacks offered No USB or power outlets available Three different groups board before Delta Comfort (e.g. those needing more time, travelers with children, first/business class) Didn't see the value compared to a less expensive main cabin ticket"
Pros: "Crew ok. Not much information given."
Cons: "Bad weather. Bumpy. Low visibility. I can understand. I am a diabetic. Held for hours. No opportunity to purchase food. Two days to travel to CIU from Detroit, then flights cancelled. Rented a car to get home."
Pros: "On line customer service was very courteous and helpful."
Cons: "We waited overnight in the airport without even an offer of accommodations, toothbrushes, meal vouchers, etc."
Pros: "Airplane was good, boarding was fast."
Cons: "Did not have the fruit and cheese plate."
Pros: "Crew was great."
Cons: "Plane was terrible. Not paying Delta prices to fly in a Spirit plane"
Cons: "Flight attendants were a little snobby and didn't treat all passengers equally, in my humble opinion (note: I was sitting in 1st class)."
Pros: "I was traveling with my young daughter (3 years old) and wife. The crew was really welcoming and accommodative of us. My little girl got the Delta wings pin (including a second one when she lost the first one), and was able to visit the flight deck. Extra kudos for my daughter being able to see a female pilot! :-)"
Pros: "seat space was great and I was lucky enough to have medium size passenger next to me :-)"
Cons: "Can't really think of anything . . . my expectations were exceeded"
Pros: "4 legs of flight all ahead of schedule"
Cons: "The aircraft was old and in need of some work. Nice crew and smooth flight. Just aging equipment."
Pros: "Delta staff from check in to boarding"
Cons: "Delayed flight"
Pros: "Free open seats"
Cons: "Opd plane. USB ports only in Comfort Plus and above"
Cons: "I missed my connecting flight."
Pros: "Preflight announcement on smart bags. Beverage servive god. Snack could be more than 2 cookies."
Cons: "2 flights need more than 2 cookies."
Pros: "Staff was great and service friendly. The flight attendants were truly exceptional."
Cons: "The landing was very hard."
Pros: "Customer service ...snacks and comfortable seating."
Cons: "3 hour flight delay with no explanation!"
Pros: "Short lines in security and fas boarding."
Cons: "Is a short flight to have all comforts"
Pros: "Good flight. Nice staff."
Cons: "Old plane with obviously dated cabin, questionable cleanliness, smaller than average seats. Short flight without beverage service (understandably so)"
Cons: "SeAts too close to each other. The girl next to me kept hitting me with her elbow the whole time."
Cons: "I missed my outbound flight from Chicago to Dallas, and although I called to inform Delta, my return trip was cancelled and i did not find out until the day of my return to Chicago. When I called Delta to figure out what was going on, I was put on hold for two and a half hours. I'm not giving the flight a bad review, since I never got on the plane, but I'm disappointed with the accuracy and care for customers that I've experienced with Delta service. Delta was the first company I've ever flown with when I first started travelling when I was twelve years old, and it is unfortunate that I will probably never book with Delta again."
Pros: "Very professional and friendly staff"
Cons: "Service, plane, customer assistance during delays"
Pros: "I've done many flights this distance, and just take for granted that there will be entertainment. There wasn't."
Pros: "Refreshments OK"
Cons: "Legroom bad"
Pros: "Unfortunately there were unavoidable delays due to weather but the staff gave regular updates and were very honest. Also, they brought out food and drinks for people bc they knew people wouldn't feel comfortable leaving the gate in case of changes. Staff handled the whole situation very well."