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We were delayed by 3 hours and the turbulence was rough, nothing younger control over

Same as my Tulsa to Chicago flight, this one was quick and professional.

When I booked the ticket it said that it was ANA and once I paid it changed to air Canada.

Boarding was delayed 50 minutes. The flight going to Chicago was canceled, causing lots of problems and causing me to rebook and miss an event. I was traveling with a colleague, and he was unable to get on the same flight after 40 minutes on the phone, which meant I had to wait for him after my arrival. My flight down was delayed an hour before take off, had to sit on the plane, then 30 minutes after landing to get to a gate. No real food, only juice/ water offered for the 3.5 hours on the plane. Not a good experience.

Check-in was a nightmare. Wouldn’t let us board with our dog even though he has flown on anir Canada before. Only one of us could go. Will never fly them again.

Flight got cancelled and didn't get another flight til late and almost missed the connection because so close. We are still waiting for the bags to arrive the next day.

Overpriced. Exploitative price gouging. Appreciated getting bumped up to a seat with more leg room though.

Announcements were unintelligible. Entertainment system was non-existent. Ground crew kept changing story for flight delay.

After waiting for hours of delays, the flight was canceled. We missed our flight to Iceland from Toronto. We tried for hours to get a reasonable replacement flight, but it was the next day before we could even schedule another flight days later. We had to cancel our anniversary trip because we could not get to Iceland on time to keep our reservations. We won’t be flying Air Canada again as they just don’t have the infrastructure to deal with cancellations.

AC Gate area in Toronto for small planes is not good at all