Missed connection flight because denver air connections plane was delayed a broke
The crew handed out candy snacks, and water, which was great. However, the airport and airline are terrible at flying. Multiple delays on our departure flight and on return flight it was delayed so long that we missed the connection flight and had to drive home. Terrible service and did not get any compensation. All of their equipment was broken and they never tested it before the plane landed. We were stuck in Ironwood Michigan for five hours.
Denver air is great flight times and connections a little rough
Communication with delays. Failed to make a connection I ng flight in Chicago.
Excellent, from check Iin to arrival. I was apprehensive about flying a small plane between Ironwood and Chicago, but the flight and service was great. I noticed, after boarding , that my cell phone had little battery left. The flight attendant kindly lent me a charging device to keep me connected with my contact in Chicago upon landing. I will always remember that kindness.
Great snacks and friendly people for check in at Pierre SD!
The connecting flight came in 45 min late but everything else was great
Absolutely easy travels and no cost cutting by the airline.
Their snacks and hospitality was amazing. They offered full sized snacks. Im talking full sized water bottles, full sized snickers bars, gold fish, full sized canned sodas, what ever you wanted they took care of it for FREE. The crew was really nice and hospitable. I was honestly shocked
The flight was delayed by two de-icings. The seatbelt did not work correctly. It did not stay tight.
Hotter than Hades in August. Why, why do crews think that in the winter when we are already dressed for cold weather we need a cabin that is 82 degrees. Even the vents were blowing hot air.
Flight was delayed. De-icing took a while. When we landed had to wait for another plane to vacate our gate. Just an overall bad experience.
Not good - outbound flight was delayed and missed my connection even though I got to the gate after running through the airport - the agent would not let me on because the door was closed (flight had not left). There was no notification from United - overall experience was very disappointing. Additionally, I was downgraded from first class to coach on the alternative flight
United have really come back. Airport and boarding process is clear and good, app and information also very good
The entertainment available didn’t work for anyone on the flight. Long 6 hr flight with no entertainment option and the staff didn’t know until an hour into the flight when we made sure they knew about it. They had no way to fix it.
Late FA meant slow boarding. WiFi did not work. I’m a medium plus sized passenger. The seatbelt was for the first time ever barely fitting. And we delayed on the tarmac 40 min
My husband and I had boarded the flight from Denver to Chicago, and one of the last passengers to get on the plane opened the overhead bin above my husband's seat and threw his bag out of the bin to make space for his own. He said, "Mine is bigger!" The flight attendant supported the new passenger. They didn't care that my husband has two artificial knees and must have the foot room in front of his seat to be able to fit his legs in -- and to be able to stand, much less walk, at the end of the flight. I have never seen this happen before, and it was a disaster.
Terrible. They wouldn't allow me on my flight on the 14th..
I understand stuff happens, but plane failures are likely due to lack of maintenance. Additionally, air conditioning wasn't working, no snack/drink service, no WiFi. Fortunately, the crew was communicative and light-hearted. United grabbed another plane and we were able to get to our destination.
