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Pros: "Yes everything was great"
Cons: "Nothing everything was great"

Pros: "Loved the individual monitors"

Cons: "The experience was excellent."

Pros: "I suppose we’re grateful for “free entertainment on your own device”."
Cons: "Robust entertainment on a seat-back screen."

Pros: "All employees were awesome."
Cons: "I have no complaints."

Pros: "It was on time!"

Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."

Cons: "Seat space"

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Cons: "Was delayed a lot"

Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"

Cons: "did not deliver baggage to Glasgow"

Cons: "delayed and lost luggage! thanks"

Cons: "Bush league kayak"

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "My luggage was delayed. I received it the day after"

Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Pros: "The notifications regarding my connection and baggage claim."
Cons: "Nothing."

Cons: "Allow married people to travel with their news names."

Pros: "More room"
Cons: "Food"

Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"

Cons: "See above"

Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Pros: "We arrived 40min earlier than expected"

Cons: "Poor food choices for vegetarians"

Pros: "Timeliness and friendly staff. Arrived before scheduled time..."

Cons: "After getting us lined up for boarding we were told to wait due to maintenance."

Pros: "Excellent Travel"

Pros: "Didn’t care about passengers comfort. Never turned on the AC."

Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."

Pros: "The boarding was efficient. The service was fine. The pilot was informative."

Pros: "got a new plane fairly quickly"
Cons: "mechanical problems on plane we were switched to at last minute so that our first plane a few gates down could load people to another city where more connections that would be missed if they had been on our now canceled flight"

Pros: "The flights were on time and the staff was very friendly."

Pros: "Got us home finally"
Cons: "Nothing"

Cons: "See above - I never went from Dallas to London."

Pros: "On time"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Airbus was nice and had charging capability at each seat?"

Pros: "Service"
Cons: "No entertainment monitor"

Pros: "Great time. It was one of the best flights I have ever taken."

Pros: "Great at all."
Cons: "Nothing."

Pros: "Everything was good"
Cons: "Food was not good at all."

Pros: "VERY GOOD"

Pros: "movie."
Cons: "a little loud in the cabin."

Pros: "Boarding"
Cons: "All good"

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Dame coments"
Cons: "Same coments"

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "Excellent. See above."

Pros: "World class"

Cons: "The video on safety did not work"

Pros: "I did not get my luggage in Munich"

Pros: "The entire trip, other than the delay in Dallas was easy & uneventful. There was enough time between flights to allow going through transport & security to the next gate. Food & service was great! Awesome teams on Lufthansa!"
Cons: "Nothing, really. The ticket prices were great for travel from southern United States to Central Europe!"

Pros: "Everything"
Cons: "Give snacks"

Cons: "More pretzels."

Cons: "The uNited app could not stream video well. The connection was too slow. Too much buffering."

Pros: "On time!"

Pros: "Everything went very smoothly"

Pros: "courtesy an comfort."

Pros: "Nice and early, fewer people so overall better experience"

Pros: "Emailing me with updates"

Pros: "Not a long wait the boarding was fast and easy."
Cons: "Plane could have been cleaner. The tray you pull out to sit your drink on was dirty"

Pros: "Great follow up with texts messages on any delays."

Pros: "It's great, but with better food it can be exelent"
Cons: "Food"

Pros: "That 787 experience..."

Cons: "Constant changes to the departure time."

Cons: "Cant turn it off. Want to sleep"

Cons: "Delayed both th way"

Cons: "The was delayed three times without explanation."

Pros: "No issues"
Cons: "N/a"

Cons: "Delays all day"

Pros: "Slept so can't complain."

Cons: "I was between two heavy set people and could barely move."

Pros: "Nice comfortable seating."
Cons: "Liked everything"

Pros: "I paid to DIRECT TV..... 3 sets of earplugs did not work. No one offered as to how I get my money back. The connection perhaps was not good. However no one tried to help"

Cons: "They"

Pros: "Everything was great travel was a brezs"

Pros: "They were very accommodating, absolutely nothing to complain about."

Pros: "Everything"
Cons: "Chicago"

Pros: "With our mechanical problem delay... our great pilot made up lost time in route... we landed within minutes of scheduled time."
Cons: "There was a mechanical problem with the overhead bins. We were supposed to leave at 19:35. We pushed back at 20:13."

Cons: "Packed in like sardines. This is not comfortable."

Pros: "The staff was pleasant"
Cons: "We were delayed several times and deboarding came with a delay. Missed work and missed school."

Pros: "Convenience. And smooth travel"

Cons: "Delay of over 3 hrs!!"

Cons: "TSA agaent at New Orlleans airport was very RUDE"

Pros: "Everyone was very friendly"

Pros: "Was nice"

Cons: "Na"

Pros: "BS deal"

Pros: "nothing"

Cons: "Too much Delays"

Pros: "Professional service and on time departure"

Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."

Pros: "Loved ability to watch movies on iPad and phone for free"
Cons: "Complimentary nuts..."

Pros: "Friendly steward, boarding staff very good , no delay"

Pros: "Excellent service."

Pros: "Service and price"

Pros: "Everything was good ."
Cons: "No breaks or offer,to buy like bacon n eggs or sasage"

Pros: "Everything else was fine"
Cons: "Not a lot of smiles"