Pros: "stupid flight outrage prices"
Cons: "respect and lower the damn prices"
Cons: "Forced us to pay extra for seat assignments then allowed other passengers to take them. Entertainment did not work despite being reset many times. No additional beverage service outside of meals"
Cons: "I can not get my luggage for more than 6 months"
Cons: "The ticket price is expensive"
Pros: "Absolutely nothing. Bathrooms were dirty upon boarding, crew did not even come around with water more than once, the airline couldn’t resolve even the most simple issues. Terrible experience"
Cons: "Any form of customer service, maintenance of bathrooms, ability to resolve travel agent dispute. Change of seats. They were able to do nothing except sorry."
Pros: "Crew was great love the extras like headphones, pillows, blankets and socks. I think the socks saved me on our long flight. Loved that you served tea and coffee after meals."
Cons: "Food was not very good. Bathrooms were NASTY! The crew needed to server drinks more often and need more of a variety of juice add apple cranberry just a suggestion. The flight delay was horrible. You add 2 hours of delay to a 8 hour trip that stinks."
Pros: "New plane and good pilot - smooth take off/landing"
Cons: "Delayed departure, long boarding process, and unfortunately my entertainment system was not working"
Pros: "Loved the food, the people, the games, the accommodations. A lot."
Cons: "No WiFi."
Pros: "I loved the crew"
Cons: "the food could be better."
Pros: "Friendly staff, nice cabin, good movie selection"
Cons: "Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans."
Pros: "Flight crew was helpful."
Cons: "Food not great. Bathrooms a mess."
Cons: "Left an hour late with no explanation. They left the lights on for most of the flight. Very little legroom."
Cons: "The ticket refused for me to board the plane say my credit card declined just to find out later that my card was good but she was wrong. And not only that I miss the flight but now they're charging me $250 extra."
Pros: "gold card members can board at anytime and ckin at business counter"
Cons: "my seat was changed from the one I selected and ended up uncomfortable for the whole flight with crying babies next to me. Courtesy upgraded should've been given as I fly so often."
Pros: "The flight was excellent."
Cons: "The transit procedure is poor. There is a need to review this process."
Pros: "Cheap flight with all the usual comforts of economy class."
Cons: "Everything was fine"
Pros: "Very nice flight and great service"
Cons: "WORST EXPERIENCE EVER!!!!! FLIGHT WAS CANCELLED and they didn't tell us in advance and COMPLETELYYYYYYYY ruined our entire trip that we had to cancel and LOST ALL OUR MONEY!!!!! WILL NEVER FLY ROYAL AIR MAROC. They didn't have any recourse over what they did"
Pros: "Trip was fine, helpful crew on airplane, and comfortable but very delayed boarding."
Cons: "Boarding didn't begin until the time that the flight was scheduled for take-off."
Pros: "My bags where opened and my items where stolen from my luggages"
Pros: "The staff was nice"
Cons: "Breakfast lacked nutritional value as it was carbs only, i.e. an assortment of 3 different types of bread/cake. My friend and I unboarded the flight extremely hungry and had to find breakfast on the street in a new country while waiting for a train from casablanca to marrakesh. Also, my friend's brandnew suitcase was damaged when we received it at the casablanca airport as it was missing a wheel."
Pros: "New airplane. Great service. Great Food. Ontime."
Pros: "How clean the airline was"
Cons: "Very disappointed"
Pros: "clean, safe ride, friendly staff, flight departed and left on time."
Pros: "Staff was friendly but poorly organized"
Cons: "Two identical meals that were laughable even by airline standards."
Pros: "Food was good and flight comfortable"
Cons: "The plane was dirty and the bathroom footy. We were 3 hours delayed and didn't even offer us some snacks while waiting. The tv entertainment didn't work which is frustrating."
Cons: "Delayed, 1hr without notification nor apologies from waitresses and responsibles. Bad food and no enough for more options. When food givers arrived they ask : chicken or fish. When you tell them fish they say sorry I only have chicken left. Overall nothing was good. Can I give half star to Royal Air Maroc?"
Pros: "I arrived o time to my destination"
Cons: "The tv didn't work."
Pros: "No delays, flight was on schedule."
Cons: "Pretty much everything was okay"
Pros: "The flight was on time. Enough space to stretch my legs."
Cons: "The food is awful"
Pros: "New and comfortable 787 plane; loading was very efficient"
Cons: "Limited selection of entertainment"
Cons: "luggage did not come through from my connecting flight. very disappointed."
Pros: "The comfort of plane, food was good. Left on time."
Cons: "I was going onward to Bangui and you left my luggage in Casablanca on purpose. 4 days later still no luggage. This is unacceptable."
Cons: "Boarding. Separate line for Business Class needed."
Cons: "Every thing. This is my first and last time traveling with this company. I think I made a very big mistake by choosing this airline"
Pros: "The flight was comfortable. I appreciated the snacks and meal provided. The seats had ample space."
Cons: "On boarding took a while. I wish it were more organized."
Pros: "Flight was great- crew a bit arrogant but professional"
Cons: "THEY LOST MY LUGGAGE"
Pros: "I was prepared for the worst after reading so many bad reviews but everything went smoothly. They got us seats together even though the flight was full, we got our bags on the plane so we wouldn't have to go through baggage claim, they provided a blanket and pillow and eye cover and the entertainment console worked well. Plane appeared to be pretty new. Yes the food was bad but no worse than pretty much every other economy flight I have been on."
Pros: "The crew is respectful"
Cons: "The plane boarded an hour late and no information regarding this"
Pros: "Sleeping mask, head phones etc provided at beginning of flight."
Cons: "I'm short and had my knees bruised by the end of the 6 hour flight. Wheelchair service at JFK was rudest I've ever met. Wheel chair service at CMN did not show up. Luckily this time I was not traveling completely alone and coworkers were able to assist. Crew would not let me sleep on the plane, kept waking me to eat. I was not permitted to bring all my luggage and no alternatives were offered. My carry on was taken from me because the wheel chair person did not want to deal with me and it. I wish there was an option, but I will have to fly air Marco again."
Pros: "The food was amazing and the staff was very friendly."
Cons: "You couldn't use your phone, even on airplane mode. I had movies I downloaded that I wanted to watch."
Pros: "the stewards, the service, the time accurrency"
Cons: "The long LAYOUT in Morrocco"
Pros: "The plane was almost brand new, service was excellent.. No delays or problems of any sort. Check in was quick, Flight on-time Smooth the whole way Super friendly staff It was great, Thank you,"