Daily cleaning, installation of cabin HEPA filters on flights to Trinidad
Caribbean Airlines, American Airlines and Qatar Airways have waived their change and cancellation fees on flights to Trinidad. Confirm policies on booking site.
An average nonstop flight from the United States to Trinidad takes 12h 22m, covering a distance of 2685 miles. The most popular route is New York - Port of Spain with an average flight time of 4h 45m.
The cheapest ticket to Trinidad from the United States found in the last 72 hours was $225. The most popular route is New York John F Kennedy Intl to Port of Spain Piarco Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $329.
Caribbean Airlines, American Airlines & Qatar Airways fly the most frequently from the United States to Trinidad.
Based on KAYAK flight searches, the most popular destination is Port of Spain (100% of total searches to Trinidad).
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now.
Scores according to KAYAK customer reviews
"Although Westchester Airport is smaller than others I love the convenience of location. Flight was great…got in about 20 min. ahead of schedule w/minimal turbulence. Only real downside is that none of the tv’s/airline wi-fi worked so unable to watch tv or movies."
"We were 4 hours late. There was a mechanical delay but at least 2 hours were due to slowness on the part of the ground crew. Check in is also disorganized and slow if you have any issues with the kiosks. It will be a miracle if we didn’t get exposed to covid through all this."
"I like nothing about this flight it was delayed we landed over two hours past our arrival flight and then had to wait an hour on a hot plane because no gates were available all passengers should receive a voucher for the horrible experience."
Cons: "Missed this flight by a few minutes because the previous JetBlue flight was delayed by about 30 or 40 minutes. It would have been better if the connecting flight could have waited a few minutes, then about 8 or 10 of us wouldn’t have had to have been rerouted and spend nights at the airport."
Cons: "Ground crew were antagonistic and need sensitivity training. After the year we’ve been through they need to “ just be kind”. They were unpleasant and onboard crew not much better and demanding with passengers when people tried to stow their luggage. As a teacher of young students we’ve all focused on empathy and Jet Blue could do the same with their passengers."
Cons: "The flights keep delaying every connection"
Pros: "Crew was courteous and flight crew was excellent."
Cons: "The seat it’s narrow comfortably , not too bad!"
Cons: "Excellent trip"
Pros: "Easy check in, fast security check, new plane, on time."
Cons: "Getting people organized to board. A bit crazy at the gate."
Pros: "Everything JetBlue has to offer."
Cons: "Offer water between snack time would be great."
Pros: "Amazing crew and pilot flew us around all bumps — was a very smooth flight."
Cons: "All was amazing"
Pros: "Comfortable as possible seats"
Cons: "More social distancing"
Pros: "Great. On time. Great service room and prices"
Cons: "More selection of drinks and working WiFi"
Cons: "Wish whatsapp calls worked"
Cons: "Keep middle seats empty."
Cons: "Didn’t board back to front, I know the flights are packed, but it’s still faster and safer. Flight was delayed because of a bag count? How long can it take to empty it and re-pack it?"
Pros: "The best airline ever !"
Cons: "The TVs and WiFi weren’t working. That’s why i fly Jet Blue. Also the flight was very crowded."
Pros: "End stupid JamCOVID19 requirement"
Cons: "There was no social distancing getti9ng on the plane or getting off. I flew jet blue because prior experiences have been amazing. This time it was shameful. People were standing in the walkway for almost 15 minutes because of wheelchairs that had to come of the plane. Disgraceful. And getting off was out of control. People jammed in the aisle to get off the plane. 1409 new york to fll."
Cons: "Social distance . They sell a 90 % of capacity."
Cons: "Snack. Drinks were better before Covid nonsense"
Cons: "More healthy food... not junk food."
Pros: "The assurance of safe social distances, The boarding was well done. Getting off the plane was pretty good. Leaving on landing as scheduled. Keep it up"
Pros: "Space in between seats."
Cons: "Asked for a coke and flight attended responded they don’t have any. They have water. This flight isn’t for vacations. It’s for .... couldn’t hear the rest. Didn’t really care. I would’ve paid for the coke if need be under the current circumstances."
Pros: "Only a 2hour flight"
Cons: "A working entertainment system."
Pros: "Perfect take off and landing"
Cons: "Little chilly in the cabin."
Cons: "Leaving on time. Wi-Fi working"
Pros: "Leaving on time, the flight attendants were nice and the seats on the plane were spacious."
Pros: "Only my 2nd time on Jet Blue and this time it was that only two seats per row flights. The boarding process was smooth. I checked in online and had my pass on my phone. The seats were comfy enough & wifi was free along with tv. The flight itself was smooth and the flight crew address any possible issues beforehand. The crew was on-point with the routine but they had really great customer service. I usually don't think of JetBlue when looking to book but they are really winning my business. Great job overall."
Cons: "As with all others I've been on, airplane seats need more form."
Pros: "There was enough leg room for a big guy like me so that was nice."
Cons: "The pilot was late arriving so we had to wait for him to show up then because we were late our flight got delayed again because of a lightning storm near the airport. Other planes who were scheduled to leave after us got to leave earlier than us so I don't know what happened there. After I was finally on the plane my headphone jack would not work. I know it's not my headphones because I had just used it before boarding for both my Nintendo and computer. Also, the buttons for the TV are on the armrest and if you try to get comfortable you'll change the channel. When the flight attendant came around she just propped a bunch of stuff in front of us and since it was dark I had no idea what I was looking at, ended up getting a very crappy bag of chips. Overall was a terrible experience flying JetBlue."
Pros: "Not much"
Cons: "Checked in online, but no gate was assigned. When I asked the person at the desk what gate I was to board at, he looked up the information as if I was asking him for the access code Chase's bank vault. He didn't even write it down even thought he had a pen in his hand. Apparently, at customers, we are not suppose to get this information and it's a burden on the employees to give it. Again the flight was late and while I know it was due to weather, we were seated in the plane and sat at the gate for more than an hour. Apparently, we were not cleared to be given an update. Once again, the speakers at the seat didn't work. Apparently, this is a constant problem with JetBlue"
Pros: "Onky 1 flight attendant did a wonderful job seeing to everyone's safety & needs in a courteous way with a beautiful smile. Plane was delayed due to weather & she handed out water as we sat in the plane waiting for the storm to pass. When finally off the ground she managed to serve drinks to all & pass out an assortment of goodies from which we could choose. Southwest simply gave out pretzels on one trip & peanuts on another. Thanks for the selection Jet Blue! She did all this single handedly during a pretty quick flight."
Cons: "The terminal had very limited area for device recharging at a charging car so we had to stand if we wanted to use our devices while charging. And there were not enough plugs / ports for all who needed to recharge. The overhead storage was pretty tight too, I really had to turn & shove my small-ish luggage into place."
Pros: "They have come a long way hope it will be kept up-being on time is important, staff welcoming good too. Enjoy flying JetBlue. Need to offer flyers easier way of becoming "special" or less "tariff" to reach special status"
Cons: "So far nothing"
Cons: "If the flight is to be delayed, the airline should notify the full delay at once , so people may have a chance to delay arriving to the airport. Additionally when the delay is over 2 hrs they should allow rebooking without penalty, because for some people the trip becalmed useless that particular day because the delay caused the to miss their reasons for flying that day"
Pros: "Same as above"
Cons: "The second half of the flight the TVs didn’t work till halfway through the flight."
Pros: "Loved the convenience of traveling one airline from Atlanta and my luggage booked through."
Cons: "No particulars"
Pros: "Good flight. The staff was nice, especially Chris. Nice to see complimentary beverages and snacks still offered on domestic flights."
Cons: "Seats are terrible, and getting worse every year, but thats coach on all airlines not just Jet Blue. Hard armrests, weirdly shaped bucket seats which are appalling in any other position than straight up with 90 degree waist bend. Thats not how humans sit for extended periods of time. A 5 degree recline is not a recline; its a joke. At least the tray table was bigger than my phablet, unlike Spirit where the napkins look like tablecloths on these ‘tables’. Overall, it is better than the cheapest airlines."
Pros: "There was nothing to like. The service and explanation for prolonged delays was very poor"
Cons: "Everything. This was the worst treatment ever"
Pros: "The airline stewardess was patient and very attentive once I developed a headache. After a couple of non-Aspirin, I was enjoying my vast array of movie selections"
Cons: "Honestly, I can not voice any concerns or problems I had with the flight and crew. Thank you Jesus, God carried us through"
Cons: "One of the main reasons why I chose Jetblue its because it is an ALMOST 4-5 star experience with great affordable ticket prices. Unfortunaltelly the ALMOST it is so, due such an important role such a host/hostess at the airport representing so poorly the company, EVERY TIME I leave from fortlauderdale airport. Once the check-in kiosk fails to complete to check you in (and I am ok with machines poor work) you are directed to a crew members in the counters. A host/hostess from jetblue standing in front of the counters, instead of greet you properly or showing some sort of degree of willingness to welcome you or help you tell you "yes, what do you need... ? That never fails! It feels like you are breaking in into a zone you are not suppose to be, and annoyingly you are disturbing these people. It so confusing why they have those attitudes, specially at that position, where you really need to clear up the bad weed in choosing your personnel. I think these few"crew members" can make a smooth transition to nightclub bouncers, where I'm sure will be a great fit."
Cons: "Every segment of my roundtrip flight was delayed or late, including the last leg of my flight delayed multiple times. I could not check in for my last segment on-line via my phone. The message I was given during check in process said in red letters, that I needed to speak to an agent at the counter. I was on a tropical island, i couldn't just run down to the airport. I tried calling customer service, but wasn't able to connect due to bad cell service. My connections were tight and because I couldn't checkin the prior day, I was not allowed to get a seat on my original flight. I was rescheduled on to new flights and those were delayed. I sat in Ft Lauderdale for 6+ hours. Once on the plane, I was assigned a seat that doesn't recline. What was originally supposed to be a 5 hour travel day turned into a 15+ hour travel day. There were no weather issues that day, just JetBlue being terrible."
Pros: "On time departure. Lot of seat room and good snacks."
Cons: "All was good. Just be sure the planes are ready to go bef it goes to the gate and passengers get in then to hear that there is a mechanical issue."
Pros: "Overall this is an excellent flight. JetBlue has more leg room than all the other airlines I've flown. Free snacks and non-alcoholic beverages. A lot of entertainment options and Wi-Fi. Bring your own headphones if you want to save a few bucks. We boarded on time."
Cons: "Even though everyone was on board and ready to go they did not close the door and depart. I have no idea what they were waiting for because no one else boarded the plane. No announcements from pilot."
Pros: "The ride was smooth"
Cons: "No complaints"
Pros: "The service that JetBlue offers is always excellent. The seats were comfortable and the flight was timely. All in all an excellent representation of JetBlue's quality of service."
Cons: "I arrived at Fort Lauderdale Airport 55 minutes before my scheduled flight and was told that the flight was closed because I was not there at least an hour before the flight. On my boarding pass it listed the boarding time and the time the gate would close BUT no where did it stipulate the last time to check in. I do think in this situation, they could have accommodated me and perhaps gate checked my luggage...but that was not offered. I had checked in online, had my boarding pass but clearly did not allot enough time to get to the airport. Traffic, post Hurricane Irma is still unpredictable, but think there could have been a bit of "wiggle room" in the rule. JetBlue did book me on the next flight (the next day), but I was saddened to miss a day of holiday meeting my son in Cartagena."
Pros: "The crew was fantastic as usual. I love having my own screen to watch."
Cons: "Flight was delayed a little bit but having a ton of places to plug in iPad was great."
Pros: "Flight attendants were great! There was sufficient room in the compartment above me to place my carry on."
Cons: "I didn't like that the flight was delayed 2 hours and there were several gate changes."
"Time the flight"
Cons: "They tend to be very sensationalist with the people sitting on the exit road. It would be nice to have some food for the people that are vegetarian, something; just don’t ignore them and continue walking. This happened in both flights. Not even chips. Nothing."
Pros: "crew was excellent as ell as the counter personal"
Pros: "The crew was great and the flight was good n"
Cons: "Nothing everything was great"
Pros: "La comida fue buena, la atención de la tripulación fue buena"
Cons: "El vuelo CM116: la puntualidad pésima, la atención no fue buena y la sala de espera no tenía suficiente espacio. Por los demás vuelos está bien."
Pros: "Boarding very quickly"
Cons: "No entertainment"
Cons: "update planes"
Pros: "Great customer service in a timely matter."
Pros: "Best food (dinner) I may have had on a flight. Good movie choices."
Cons: "Better signage to know what group is boarding at what time."
Pros: "Flights were all on time."
Cons: "Old planes with no wi-fi or personalized entertainement"
Pros: "On time, the service"
Pros: "Seat were okay. Crew okay."
Cons: "For such long flight the crew should be more promptly at the time of serving. It took a long time for them to be ready to offer a second drink."
Cons: "No earphones for hearing the movies"
Cons: "The food is not goof"
Cons: "Very unpleasant check-in as I was charged for second bag. In one paragraf it says one bag allowed from Northamerica to Caribean. In next paragraf it says two bags allowed on all flights to and from Panama. NOT ACCEPTABLE"
Pros: "Every thing was excellent"
Pros: "I liked 2 free checked bags. I liked that the flight was uneventful and on time."
Cons: "The staff while professional seems very busy and preoccupied. This airline has a small presense in Ft. Lauderdale and didn’t open for check in for several hours after I arrived. The kioks were not operational. My husband was flying in from Tucson on American Airlines and his flight was delayed. He was to join us on our international flight home. I tried to alert the staff well in advance that he would be arriving late but would be there in time to actually get on the flight. The staff was not helpful with this matter at all. They did nothing to accomodate these special circumstances that were beyond our control. Even finding a staff member that was available for me to talk to was a challenge. My husband’s flight arrived at the airport an hour before takeoff but nothing was done to try to get him on our flight home even though I had explained the problem 2 hours before that. As a result, he was not able to travel home with us on Copa and had to buy a ticket home on JetBlue. We will not choose Copa again."
Pros: "1 checked bag plus 1 carry on and 1 personal item included in economy ticket. Orderly boarding."
Cons: "Bellow average food but at least its free. There is no entertsinment system at all. No video monitors and no power ports."
Pros: "Business Class Flight Attendant masters time to serve properly a good meal-snack to each of 12 passengers, all in less than 35 minutes (total flight time from PTY was 55 minutes)"
Pros: "Seats were comfortable and plenty of space. Also served food. Everything was in time or early."
Pros: "Food was tasty and served quickly ...staff was friendly and extremely polite"
Cons: "The usual with all planes when you fly economy ...cramped seats"
Pros: "La puntualidad para abordar y la llegada a mi destino, buen avión."
Cons: "No nos facilitaron audífonos, la comida no fue muy buena y no encontré espacio para mi equipaje de mano, la política de la aerolínea debería ser que el pasajero pueda subir con un equipaje de mano o una mochila, ya que suben con ambas, mas fundas de compras y ocupan todos los espacios para el equipaje de mano."
Pros: "Able to bring two bags, good food,drinks"
Pros: "Service was excellent"
Pros: "excelente!!!..gracias mejor no hay!!."
Pros: "New, clean planes."
Cons: "Checking was horrible. It looked like every agent was being trained and the ones that were trained were slow. I waited 1 1/2 hours. luckily I was there 3 1/2 hours before the flight."
Cons: "Did not catch connecting flight because first flight was canceled"
Pros: "Good flight"
Cons: "Gate from arrival to connecting flight very far and almost lost my plane"
Cons: "Seating is to cramped."
Pros: "The service, the language, the good food."
Pros: "Couldn't say, as nothing was appealing and believe you me, I'm quite easy to please; ask anyone who knows me."
Cons: "LOTS. Let's start off with the planes. They were the smallest planes I have ever flown on an international flight. Then the cabin crew is of NO help when it come to assisting in stowing your belongings, not even out of courtesy, although it's their duty. I kindly asked for a can of Sprite when they were distributing the beverages and the flight attendant snapped back while showing me an empty can, but, karma kicked in and she spilled half of my flat Sprite on the carpet; luckily, it didn't spill on me. She could have avoided the mess, embarrassment (both for her and the airline, as she demonstrated incompetency; after all, she represents the airline), and this bad review, if she had kindly complied with my request. There's more, but, I don't want this to be another chapter of 'War and Peace'."
Pros: "The food and service was great!"
Pros: "Clean, new airplane"
Cons: "The business class seats and service were simple and basic"
Pros: "On time."
Cons: "No blanket. Food is okay okay. Entertainment is old."
Cons: "Worst airline of all time. Booked my flight several months ago. Attempted to check in the day prior to my flight but Copa's website was not working. Website was not working for 7 of the girls I was with either. Arrived to the airport over 2 hours early to ensure time for check in. Was told I no longer had a seat on the flight. Copa over booked the flight by 9 people. Was put on standby and luckily made it onto first leg of flight but they again took my seat away for the next leg of the trip. VERY upset. Will never fly this airline again."
Pros: "Crew was great and friendly."
Cons: "No on board entertainment."
Cons: "Panamá Airport is so disgusting smell bad, the terminal was dirty, trash everywhere on the floor I was there for 2 hrs I didn't see housekeeper cleaning arounf. Unacceptable that don't offer wifi free ( Tampa or Costa Rica international airport) to make our stay more easy. I love to fly with COPA but I hate how COPA manager their airport I think we as a passenger deserves better environmental."
Pros: "Best airline that still travels to Venezuela when every other airline is suspending service to Venezuela. Thank God for Copa"
Pros: "Super nice crew! Gave us food even though it was a 50 min flight."
Pros: "Same as above"
Cons: "Same as above"
Pros: "Pontuality, hospitality"
Cons: "food, entertainment is null"
Pros: "Timely, organized and food was served in this very short flight"
Pros: "Airline with high service quality standards and well trained crew."
Cons: "Lack of movies or shows for a 5 and half hours flight"
Pros: "Short flight"
Cons: "Was great"
Pros: "A great overall experience. I liked that there was a huge selection of entertainment that played on the back of each seat. The lasagna was surprisingly good."
Cons: "The seat was not as comfortable as other airlines I've used!"
Pros: "nice new appearing lane"
Cons: "Food was fair, but at least there was a meal."
Cons: "Flight was cramped no space on airplane shoulder to shoulder with the person next to you"
Cons: "They dindt let my whole family of 4 board the plane, because we were supposed late to check in 2 hours prior to the plane leaving, the ordeal with the stuff and discussions back and forth git us exausted and we left the airport ."
Pros: "The flight was good. The service and information incorrect and could have resulted in my bags being lost if I was not super careful (see below)"
Cons: "(1) The check in people erroneously told me that my bags would be checked all the way through which was not correct (2) I bought duty free and had to exit the traveler section of the airport. therefore my 'duty free" became an issue at Trinidad (3) Very fortunately I checked the carousel at Trinidad airport only to find out that I had to re-check my bags in Trinidad. (4) The Trinidad check in staff were not very helpful. I had to wait until someone was available (and they took their sweet time) to take me through some back entrances so that I would not have to re-pay duty on my goods. Not a pleasant experience and one that I will avoid at all costs in the future. This is not the way to treat customers and TOTALLY un-necessary. This is not 21st Century travel!"
Pros: "super easy and comfortable and quick flight!"
Pros: "The food, the crew."
Cons: "The leg room is almost non existent. I'm 5'2 and was super uncomfortable."
Cons: "It was very cold, blankets would be most welcome."
Pros: "Crew was not friendly at all. Didn't smile or said hi when boarding"
Cons: "Friendlier crew members"
Pros: "Flight was on time and boarded quickly."
Pros: "The crew was professionally friendly."
Cons: "The checkin process was poor... The time to checkin took way longer than it should."
Pros: "Free ‘Caribbean Plus’ upgrade."
Pros: "Everything very smooth, employees very pleasant, very efficient arrived early the seats were comfortable, enough room to stretch, food was decent, not all airlines operate this way anymore."
Cons: "Need air freshener in the washrooms"
Cons: "Slow attendants at Kingston airport hence long lines"
Pros: "I love flying Caribbean Airlines to Trinidad and Tobago"
Cons: "I like the crew service"
Pros: "Our flight from Paramaribo to Port of Spain left 30 minutes ahead of schedule, something I would never have associated with the laid back style of Suriname. Note, no entertainment or use of electronic devices during the flight."
Cons: "It was an early morning flight, scheduled for 5.40am. Since the airport is 60 mins from Paramaribo, we had to leave our accommodation at 2.30am. Only tea, coffee, water and soft drinks offered for refreshment on the flight, so BYO breakfast."
Pros: "Arrived on time."
Cons: "Plane was run down. Entertainment not working."
Pros: "Good flight on time overall good"
Cons: "Passage ways narrow causing u to be constantly bumped into if aisle seat"
Cons: "Food was too salty, passenger at the back had me uncomfortable kept hitting the seat, wish I had an option to asked to be move"
Pros: "Service was excellent and made me want to fly first class! A more updated plane with TV and interactive media would be nice in comparison to American Airlines"
Cons: "No real choice of in flight entertainment"
Cons: "In 2018 and no entertainment for such long flight. Check-in agent at MIA overstepped her jurisdiction...need to learn destination requirements based on travellers' passport"
Pros: "I love the Friendly staff at Caribbean Airlines. I always enjoy the smooth flights, take-off and on time arrivals."
Cons: "I did not like the fact that boarding from the back of the aircraft towards the front of the aircraft was meant for speedy boarding process, yet it still took FOREVER! for me to board the aircraft. That boarding process just did not work. Other than that, I LOVE CARIBBEAN AIRLINES!."
Pros: "I liked the ease of checking in at the airport after doing Web check in. I like that a meal is served. I like their mostly on time departure and landing at destination."
Cons: "If I have a seat in the front of the plane, I don't really like the boarding from the back practise , mainly because it makes me nervous that by the time I get on, space in the overhead compartment above or near my seat will already be taken by persons sitting in the back."
Pros: "Clean planes. No delays. Friendly staff. Decent food."
Cons: "They will mot let you use you ipad or iphone in airplanr mode during taxiing takeoff and landing. A bit atchaic and very annoying"
Cons: "Needs better contact services in case of emergency Eg Skype calling because no one seems to answer the emergency line"
Pros: "Check in was very efficient. Kudos in this area."
Cons: "Please keep the washrooms clean on all flights. It is important service in traveling."
Pros: "Schedule worked,"
Cons: "Could not get a comfortable view of the video screen."
Pros: "They served beverages on a 55 minute flight."
Cons: "The plane was very old fashioned with outdated seats."
Pros: "Worst experience 3rd time traveling getting progressively worse avoid using this airline"
Cons: "Worst experience 3rd time traveling getting progressively worse avoid using this airline"
Pros: "Very efficient and friendly crew"
Cons: "I don't think there was food or entertainment on our first flight"
Pros: "quick and easy"
Pros: "Good customer service"
Cons: "My broken armrest. It damaged my clothing."
Pros: "I love the outstanding customer service that I received from Caribbean airline attendees"
Cons: "There is nothing that I didn't like"
Pros: "Very timely. Good service. Hot meal served. Very professional cabin crew"
Cons: "Boarding is not a smooth process. I will suggest they consider placing people in groups to facilitate more efficient boarding."
Pros: "The service was excellent. The pilots flew with comfort seatbecause of their many experiences.sa"
Cons: "The. Seats are too close."
Pros: "Just about nothing."
Cons: "The seats were uncomfortable and dirty. Basically everything that you could imagine making you miserable on a flight existed. The crew on board were fine. The meals were a hot sandwich with some pretzels."
Pros: "The customer service, food, movies, pilot and staff was just a pleasure!!!"
Cons: "The connections are poorly coordinated. I was scammed out of a bottle of the duty free liquor purchased for my use at the trinidad terminal. I will not be using this airline again."
Pros: "Boarding at JFK was fast and well Organized"
Cons: "Boarding in Guyana needs to be more organized and more inform about delays and crew members have to be more helpful with the elderly"
Cons: "I wonder why the customs staff have us pass through their security system since we were going to Guyana. We had to take off our shoes and belt. My wife is 77 years and I am 79. We are not required to do this in the USA. We travel very regularly here."
Pros: "The staff was very professional and served service with a smile."
Cons: "The food could have been alot better. My seat was very uncomfortable the entire flight."
Cons: "My seat was a middle seat and that was NOT what I chose when I purchased the flight. I'm 5'11 and I was squished in between two men. If you are going to change seat assignments then you need to notify the customer."
Pros: "On time departure, tasty meal, most accommodating & friendly crew."
Cons: "Would be nice to be able to put your carry on close to you seat & not let passengers whose seats are in the rear of the aircraft & board first to put their carry ons in the forward part of the aircraft"
Pros: "The ticket change without a fee. I made it out before the storm"
Pros: "From the checking to the arrival everything ran very smoothly."
Cons: "Small plane but it worked just fine for the flight from Barbados to Port of Spain."
Pros: "They were very pleasant and quite responsive."
Pros: "The food was excellent and the people were extremely friendly"
Pros: "We were delayed at least half an hour and there were many screaming children"
Pros: "The crew was friendly and efficient"
Cons: "Plane arrived late and our flight was delayed by an hour."
Pros: "Service was good and they served food..."
"The mask policy is not enforced by the crew. Multiple people around us would not even wear the mask or have it on their chin. Flight attendants would walk past these people and not say anything. All they do is make overhead announcements about the masks being mandatory but they are terrible at enforcing the rules, very disappointing."
"Check in was horrible in Miami. The woman was rude and not helpful with the questions. There was nothing to like at the check in and there were really slow even for First class passenger like me."
"Flight was delayed by one hour, then another 1/2 hour then cancelled and changed till the next day. We were not allowed to get our luggage & put up in a dirty hotel. I had cockroaches in the bathroom. When I finally arrived home…i noticed the airline had damaged the zipper on my suitcase."
"Late to board late to depart captain gave inaccurate information"
"This flight was intense. It was overcrowded, people weren’t following Covid guidelines. And in general, was a mess due to young kids causing a lot of noise and disturbance. I ended up with a headache the entire flight because of it."
"We had a very attentive and bubbly flight attendant in our cabin. She made the flight more enjoyable. There were some issues fueling up so we ended up sitting in to plane too long, but that's no fault of American. These things happen."
Cons: "Wouldn’t know, couldn’t make it and the rebooking for a new flight was a nightmare"
Pros: "Super smooth flight, good seats"
Cons: "Better food options for those in group 1"
Cons: "Comfort of seats. Aisles were too narrow and everyone was touching each other even when they didn’t want to. Seats were uncomfortable and narrow"
Cons: "Everything ok"
Cons: "Not repairing the engine of the aircraft while I’m on it. Not having to deplane due to the fact I felt unsafe."
Cons: "Entertainment system nor working properly. 40 minute flight delay due to minor cabin seat malfunction."
Cons: "No social distancing AT ALL. Flight was packed"
Cons: "We need food"
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."
Cons: "The entertainment center at my seat was malfunctioning. Movies were starting passed the beginning and the system was crashing."
Cons: "No debe cobrar maleta pequeña"
Cons: "Pagar una maleta demasiado"
Pros: "Great customer service"
Cons: "Nothing that I can address everything was good"
Pros: "In the Day of cove it 19 is was fully packed"
Pros: "Super courteous"
Pros: "The fly was on time"
Cons: "No social distance has been practiced by AA very sad"
Pros: "Fine but still crowded and stupid mask policy means nothing on a crowded airplane"
Cons: "Been non discriminatory"
Pros: "The seating is cramped as has become customary."
Cons: "On Time. Delayed advice 3 times."
Pros: "This was a quick flight - 39 mins I also got an upgrade too"
Pros: "Considering it was only a 2.5 hour flight, the snack was fairly good."
Pros: "The crew were great, entertainment was good."
Cons: "After sitting on the plane for an hour they found a problem and so we had to deboard and wait for another plane. Obviously better than taking a less than optimum plane but added a lot of waiting time to an already long day. Not great that on a 6 hour flight we had to buy food."
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Pros: "Knowing what carousel luggage was at - I suppose."
Cons: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"
Pros: "The Flight crew was courteous and took care of us despite a series of extremely unfortunate circumstances."
Cons: "Due to a computer malfunction we were stuck on the tarmac for some time, when it was decided to find a new gate to return to. /The tech crew eventually gave the all clear and upon returning to the tarmac, the same computer malfunction occurred, and again we had to return to the gate. This was all totaled 2.5 hours on the Tarmac. Finally, some 5 hours late we departed Miami in a different plane. Upon arrival in Phoenix, the captain wearily announced that there was no ground crew awaiting us, so we had to wait some time on the tarmac there to disembark. Never before had I heard a airline captain encourage the passengers to write a letter of complaint to his employer."
Cons: "Pd for seat upgrade so I could have leg room as I injured piriformis. Gate agent wanted to seat 2 people together so took away my chosen seat. I explained but she lied and said person was in wheelchair. Got on board and took photos of young woman seated - not in wheelchair and was up walking. Agent lied and was nasty. Ruined entire trip as I was not able to move much or stretch my injured leg. Am still in pain as I type this review. Complained to AA. Agent was so nasty! Should not be allowed to work with passengers. Fire her!"
Pros: "The flagship first seats in American Airlines are among the best in class given that I only flew from Miami to JFK. Fully flat beds and ample room."
Cons: "Very limited food options."
Cons: "Business class crew was extremely rude and unfriendly."
Pros: "Being able to check flight progress while in the air."
Cons: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."
Pros: "Gate flight updates"
Cons: "No information on luggage even though they knew luggage was not received in London They could have sent me an update instead of having me wait at carousel for 1:30 hours waiting for my bag to show up"
Pros: "Entertainment system in Economy is really good, big screens and also plug point and usb points for charging."
Cons: "Aisle is cramped so that you get nudged when trolley is being carted up and down. Food was pretty rubbish most of mine went to the bin (this is a terrible waste, rather not get served this and bring my own on board)."
Pros: "Boarding was structured as usual"
Cons: "The flight was delayed by more than an hour. No reason was given. There seemed to be an issue with the maintenance log, which I overheard I arrived late to Piarco"
Pros: "nothing. seriously I have NOTHING good to say about this trip"
Cons: "We boarded or flight just a few minutes late initially then had to taxi back to the gate to fix AC(?!) electrical issues, which were seemingly fixed just as we started to de-plane. Then after a slew of nonsense announcements about waiting for a new pilot, redirecting the destination, and basically misinformation about reboarding, we are told that the flight MIGHT be canceled; It has been nothing but one excuse after another and honestly after a 4 hour delay with no real answers, I really cannot find any reason to fly this airline ever again. Such poor service."
Pros: "The entertainment was updated and refreshing."
Cons: "Snacks was only pretzel"
Pros: "Streaming entertainment with great choices Not too crowded so got my upgrade"
Cons: "Food was disgusting... bland cheese lasagna or small wet noodle salad with piece of chicken. This menu has been going for years! Old B757 No sparkling water but 75 variations of Coca Cola"
Pros: "Fantastic customer service - from lounge to arrival gate. Unlike BA this airline does recognize its frequent flyers and upgrades us often to business. I fly a lot - Executive Platinum - and this makes a huge difference."
Cons: "My connecting flight LHR to AMS was on BA and they really droped the ball compared to AA."
"Less over zealous woke flight attendants. Never again ! I felt more like a prisoner than a passenger."
Pros: "The crew was great and the first class experience was what I expected"
Cons: "The plane was late, there were no boarding group lanes set up at the gate so even though I had first class seats and priority boarding I had to make my way through a large group of people in an unorganized fashion to get on the plane."
"If you plan to fly United and want to watch a movie, plan to bring both types of headsets. ( 1 for smart phones, 1 old school headset). My flight going required the old school headset, except the seat I was in had a broken port and since subtitles were not available, I had to watch my movie without sound(fun!). On the way back, United offered the United app where you can access movies from your smart phone, except I didn’t bring smart head phones. Since I watched a silent movie going, how much worse could it get? Well, it got worse since no movie would even load. The crew explained that we were traveling over water and that was the reason, but I tried on and off for the whole flight and the movie never loaded so that reason sounds like bullshit."
Pros: "Non combatants."
Cons: "Screaming babies who’s parents let’s the run around, people listening to movies without head phones"
Pros: "crew were great."
Pros: "United Airline is lying to its guests. United advertise they will be middle seat between pesengers and we board a packed flight today. United is irresponsible and putting pessengers at risk of covid-19 exposure! This is unacceptable. False advertising - people paid for social distance on the plane bit encounter the opposite !!"
Cons: "United Airline need to be HONEST! United broke my trust. United need to update its message online and be honest - that they only care about profit during this pandemic!!"
Pros: "Stewardesses were pleasant"
Cons: "I had a basic economy so there was nothing I could have changed. The flight was good and captain alerted us frequently of status. Overall good"
Pros: "Not much"
Cons: "Cabin AirConditioning fault. Air bridge fault all delayed flights from Fort Lauderdale to San Antonio"
Cons: "Had to wait over 20 minutes to check in. Right before boarding i was forced to pay $25 to check in my handbag otherwise i was not going to be able to board."
Cons: "Had to pay for Direct TV."
Pros: "Nice flight"
Pros: "Great fly"
Pros: "Nothing really stands out as exceptional"
Cons: "The snack mix... that was absolutely disgusting. It was an Asian-style snack mix and I was just hoping for something like pretzels, or peanuts. Not a ball of wasabi"
Pros: "Boarding, friendly staff"
Cons: "One of our tv's didnt work on the flight. All flights should have free movies. Flying into Florida we were able to enjoy a movie but on the flight back home everything (even a regular tv channel) had to be purchased."
Pros: "The safe did a great job"
Cons: "Layoverof 3 hours"
Pros: "Professionalisam, friendliness and smiles of United stewards."
Cons: "We weren't accommodated when asked to be seated next to each other."
Cons: "Gate person was not friendly or very helpful"
Cons: "Everything ABOUT THIS AIRLINE SUCKS.. the staff was the worst... no one knew the correct information and I suffered from that... my flight was delayed and a crew member decided that she wanted me to miss my flight... I had the worst experience with this airline... it was my first time traveling with u guys and it was so terrible that I would never travel again with u guys.... I flew first class going to my destination but coming back was the WORST"
Pros: "Flight attendant was nice"
Cons: "My first class seat would not recline and I had a broken leg in casting, it was absolutely difficult for me to stay up the 6 hours flight. The food choice was only one choice since the run out of the other selection."
Cons: "Flight delayed for almost 2 hours"
Pros: "I like the way they set up the different groups. Boarding was quick and easy."
Pros: "Safe landing in windy conditions."
Cons: "Air-con failure delayed departure. No complimentary food or OH. Poor legroom. Nothing"
Pros: "The seats in premium economy are comfortable and the the entertainment is good"
Cons: "Their was a 3 hour delay but is was for weather conditions in Newark"
Pros: "Nothing at all literaly"
Cons: "Walked in with 45 mins to spare my girlfriend took JetBlue we got there at the same time they put my girlfriend on united put me on a flight a hour later on stand by I didn't know what this meant I don't fly often come to find out the man at the front basically just screwed me they tell me there are no more seats I need to go on a flight that was originally for 5 but delayed to 6 obviously now I am upset I am admittedly easing my voice who wouldn't to speak to a manager a man tells me to come down or he is getting security and I will be removed I say once more I want a manger he gets security THEN GET THIS THAT WAS THE MANAGER LOL who just did not want to help because he is lazy and dosent like his job then when 6 30 finally rolls around the temperature in the plane had to be on 80 at the end of my flight my shorts were soaked in sweat DONOT EVER FLY UNITES EVER"
Pros: "I have no complaints. On time, easy peasy!"
Pros: "Timely boarding"
Pros: "The people that work for the company are good, professional...But: No leg room if over 6'; Everything extra $--water, $45 for a CARRY ON! $59.00 membership to save $9.00 off your bag; can you do the math? YELLOW advertising is just to make you hungry--but no food!"
Pros: "Friendly crew"
Cons: "Feeling like a sardine"
Cons: "I was in Group 5, and by the time boarding was complete with group 2, there was no more room in the overhead bins for carry on luggage. This meant that Groups 3-5 needed to gate check carry on bags and then pick them up in the Baggage Claim at ORD. This added unnecessary time to the end of my journey. I'll look around at other airlines before I fly United again. Jet Blue, on the other hand (from ORD to FLL) was great!!"
Pros: "Both flights overbooked so finding space on overhead bin was impossible. They boarded us last though we bought the tickets weeks in advance. Could not get seats online, at the kiosks or at the desk. Really fruatrating! My wife and I had to sit apart for the return flight. Will not fly United again unless no choice."
Cons: "Flight was late departing!"
Cons: "We have been members of Star Alliance for over 20 years with millions of miles in the book, and though I have avoid flying with the US companies of the Alliance, we too United round trip to Miami via Fort Lauderdale, flying down I was surprised that with the short flight the in flight entertainment was not free? We paid extra for extra leg room and exit seats, though what was left was given away free, which felt a bit unfair for those who paid in advance extra? Most traumatic was on the return trip, at the gate as we were removed from our prepaid seats, due to the fact that the ground crew checking us in asked us abruptly weather we could assist in the case of emergency, I replied, "Yes", but my partner was confused and did not understood the question nor the context as to what or why she was being asked! As I tried to explained that she was German and that the question had confused her and didn't primped reply, the crew stope us from boarding the flight, and demanded that our seats be changed for someone who could understand English! We explained that we both understood and spoke English perfectly well... But no one was going to reason with us and quickly removed us from our seats and had us put into the back sectioned which was without extralegal room and proceeded to give our seat out to another couple who volunteered... Without charging extra... It was appalling their behavior and unreasonable gestures towards their customers and at that a Gold member of the Alliance. We will no longer book flights with United no matter what comes, even if we have to fly around the world to get there pay triple etc. It felt a hint of racism and with the state of things, I do hope others take heed in consideration of flying with this airline. Thank you"
Pros: "crew, takeoff, landing and flight were good on each flight. no complaints there."
Cons: "from COS to FLL: first flight was late taking off. connecting flight was on time. this is a bad combination. i was literally seconds from missing my connecting flight, and that was after sprinting from one terminal to another. captain on the first flight announced that takeoff was delayed because they were waiting for flight charts to finish downloading. really? WELL THEN GET THERE 20 MINUTES EARLIER AND BE PREPARED TO LEAVE *ON TIME* SO THAT PASSENGERS DON'T MISS (OR NEARLY MISS) THEIR CONNECTIONS!!!"
Pros: "We left bfore time and we arrive befor schedule"
Cons: "Row boarding i was group 5 which boarded last and they forced every one to check his carry on due to no space even if the carry on is small."
Pros: "Nothing to like"
Cons: "On Friday I was unable to fly to Fort Lauderdale Florida due to airport close due to hurricane. United Airlines refused to refund my money even them knowing there was no way I was able to use the ticket because I never made it to Florida. Airline companies are bunch of thiefs."
Pros: "The entire crew was so nice! They engaged with everyone!"
Pros: "Efficient, well run. Early ."
Pros: "No surprises."
Cons: "No free wifi, no Entertainment unless you pre-download their smatphone app."
Pros: "The gate agent @ Fort Lauderdale was very professional and helpful."
Cons: "Having lines like southwest (a, b, c) was a turnoff. Having no free tv or news was a major turnoff."
Pros: "Friendly stewardesses, and decent leg room"
Cons: "Terrible experience with my baggage and your company's customer service, or lack thereof of."
Pros: "The flight was smooth and the flight attendents were friendly."
Pros: "San Diego to San Fran, San Fran to Fort Laudrrdale great! Flying back thru Houston and San Diego not as good"
Cons: "Flying and landing great Flight attendants not smiling or as attentive as they should be. Seemed to be faking pleasantries getting on and off plane."
Pros: "Made it safely."
Cons: "I faxed in my companion animal information for approval 2 weeks prior. When I checked in I was told it was never approved. I had to stay on the phone for15 minutes. Then ther screeners delayed me 25 minutes going through my carryon looking at some food items. Because of these delays I missed my flight. Horrible service..."
Pros: "Crew was very cooperative."
Cons: "Seats were not together we were 3 kids and 2 adults all seats were separate. Crew solve the problem anyway."
Pros: "I liked that I had an assigned seat."
Cons: "The teams of employees walking up and down the gangway to check people's carry on baggage. The carry on baggage police. They have a whole system set up to harass customers and strong arm them into paying more fees. So lame. Also we are all sick of baggage fees, paying for wifi and paying extra if you don't want an aisle seat."
Cons: "Not having outlets on plane and no TV screens"
Cons: "There was a delayed flight due to the crew not being at the airport when it was time to take off. The delayed flight from FLL to IAH caused me to miss my connection and then lost a day of travel because the following flights going out to LAX that evening were overbooked. I was very disappointed with United. They should know ahead of time if the crew is not going to make the flight and cause a huge delay for everyone traveling."
Airlines flying to Trinidad have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Trinidad
Masks required on board, masks provided on flights to Trinidad
Social distancing seating
Middle seats unavailable to book on flights to Trinidad
Testing for antibodies, testing for symptoms for flights to Trinidad
Waiving of change fees. Search flexible flights to Trinidad