|Avg. Flight Duration||2h 05m|
|Flights Arrive in||London Heathrow|
|Flights Depart from||Václav Havel Prague|
|Airlines||British Airways, LOT Polish Airlines|
Computers were working very slow on check in creating huge lines. We were not offered even a tap water for free on this flight.
Everything was just perfect. Thank you very much!
Flight was fine, staff friendly and caring
Transfer in Heathrow - they dont return your gate checked stroller at gate, they dont have loaners, lines are long and distances huge and with no stroller this is super tiring They dont even give free water or cold drinks on this flight and we were lare late due to air traffic at Heathrow
Entertainment options were good.
Lost my bag. No idea where it was for 48 hours. Staff was ok. Ran out of meal options, took 4 asks to get a glass of wine and by the time I got it, I was done eating.
Seat was comfortable
Crew. Crew was very rude. I understand their day was difficult due to the delay, but it made it worse for passengers, many of whom missed or were about to miss connections
My fourth experience with LOT in a month. The airline gotta be renamed from LOT to LATE. Also the airport is a complete mess, especially the incredibly long security check lines for transfer passengers.
Crews are usually polite an professional. Anyway, my complaints refer to the problems with the Chopin airport and the airline/ certainly, not any crews.
Entertainment system doesn't work at about 20% of the seats. Food is barely edible.
Too strict on baggage weight
They kept changing departure time from Warsaw to Lviv , and totally we were stocked at airport for 4 hours. Lot didn't provide any drink or food, and also they didn't give us any information about our flight, they just ignored us. We were very frustrated, our kids were hungry and thirsty but nobody from LOT company didn't care about it. They even didn't say "sorry " . I will not recommend this airline to my friends or to somebody else, just be careful with this airline.
Very Intensive and very cold ventilation!
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